Careers

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Ascension LLC is seeking a highly experienced Program Manager, CBP to serve as the dedicated management point of contact for CBP PREA audit support services. This is a key personnel role responsible for overseeing CBP holding facility audit execution, report quality, network access compliance, personnel readiness, CBP-specific communications, and coordination with the COR and federal representatives.

The ideal candidate is a senior correctional, detention, law enforcement, inspection, or compliance professional who understands the seriousness of audit work in custodial environments. This role is best suited for someone who can lead independently, maintain disciplined communication with federal stakeholders, ensure auditors meet DHS PREA requirements, and protect the integrity, accuracy, and timeliness of audit deliverables.

The SOW identifies the CBP PM as the dedicated point of contact for CBP holding facilities, separate from the ICE PM, to ensure simultaneous fulfillment of ICE and CBP task orders. It also requires key personnel to obtain DHS PREA certification before performing work on the contract.

Summary of Contractor Role

The Program Manager, CBP will manage and oversee contracted staff, audit coordination, deliverable quality, CBP communication protocols, government network access requirements, and audit readiness activities for CBP holding facility audits. The role requires strong project management discipline, careful attention to sensitive government information, and the ability to supervise work products that must meet high standards for accuracy, clarity, professional writing, and compliance with DHS PREA requirements.

This position requires a self-driven, organized, and mature professional who can operate in a high-risk, sensitive federal environment with minimal supervision. The CBP PM must anticipate schedule, staffing, access, travel, report quality, and corrective action issues before they affect performance. The role also requires the ability to maintain close coordination with auditors, federal representatives, and Ascension leadership while ensuring all audit-related communications follow approved government channels.

The SOW requires the PM to ensure auditor work products are accurate, consistent, high-quality, and require minimal revisions before submission to the Government. It also requires contractor support for quality control, data input, analytical documentation, personnel training, trend analysis, audit process recommendations, and adherence to established DHS schedules.

Anticipated Day-to-Day Activities

• Serve as the dedicated CBP management point of contact for contract services and receipt of technical guidance from the designated COR or federal representative.
• Manage CBP holding facility audit execution, including schedule coordination, auditor readiness, documentation flow, and issue escalation.
• Oversee contracted auditors and support personnel to ensure work is performed in accordance with DHS PREA Standards, DHS PREA Audit Instruments, CBP guidance, and task order requirements.
• Review audit reports, supporting documentation, working papers, findings, and recommendations for accuracy, consistency, logical structure, professional writing quality, and compliance with DHS PREA requirements.
• Ensure CBP audit reports are assessed against DHS PREA requirements only and do not improperly apply DOJ PREA standards where not applicable.
• Coordinate with auditors to support pre-audit review of facility documentation, issue logs, onsite audit readiness, post-audit analysis, and corrective action documentation review.
• Track audit milestones, report due dates, CAP-related deadlines, training requirements, personnel status changes, and network access requirements.
• Monitor CBP network access compliance, including the 30-day login requirement, to prevent lockouts and avoid performance deficiencies.
• Maintain communication capability among contractor staff, including voicemail, email, and government network communication requirements.
• Ensure audit-related communications are conducted through approved DHS/CBP systems and that PII is encrypted as required.
• Support quality assurance and quality control activities, including input to the QASP, internal review checklists, corrective action tracking, and continuous improvement recommendations.
• Provide analytical summaries and identify trends or patterns based on PREA audit findings when requested by DHS.
• Coordinate travel planning, staffing coverage, and audit logistics for CBP holding facility audits.
• Maintain personnel readiness by tracking DHS PREA certification, CBP-required trainings, background investigation status, and suitability documentation.
• Respond to personnel, performance, or conduct concerns within required timeframes and escalate significant matters to Ascension leadership and the Government as appropriate.
• Protect sensitive government information, audit documentation, facility records, handwritten notes, and government-owned work products.
• Participate in post-award, progress, and performance review meetings with the CO, COR, and other Government personnel.

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Ascension LLC is seeking an experienced Program Manager, Immigration Detention Compliance Audits to serve as the dedicated management lead for audit support services involving U.S. Immigration and Customs Enforcement immigration detention and holding facilities. This role is designed for a senior professional with strong correctional, detention, law enforcement, compliance monitoring, audit, or facility oversight experience who can manage staff, schedules, quality control, reporting, client communications, and sensitive government deliverables in a high-visibility homeland security environment.

The ideal candidate will bring the maturity, judgment, and operational discipline needed to oversee complex audit activities in secure detention settings. This position is especially well suited for a former warden, assistant warden, senior jail or detention administrator, correctional compliance leader, PREA audit professional, detention monitoring official, or senior law enforcement / investigative professional with direct experience supporting confinement operations. The SOW requires the ICE PM to have a bachelor’s degree or higher, at least 10 years of relevant detention, corrections, confinement, investigative, monitoring, or quality control experience, and at least 5 years of project management experience supporting large, sensitive, high-risk projects.

This is a mission-critical role. DHS is seeking professional auditing services to assess facility compliance with DHS PREA Standards across ICE immigration detention facilities, ICE holding facilities, and CBP holding facilities. The ICE Program Manager will help ensure audits are planned, staffed, executed, reviewed, and delivered with accuracy, consistency, timeliness, and professional quality.

Summary of the Contractor Role

The Program Manager will serve as Ascension’s dedicated ICE management point of contact for contract services and will be responsible for the day-to-day oversight of ICE-related PREA audit operations. This includes managing qualified audit personnel, coordinating audit schedules, supporting transition and mobilization activities, overseeing quality assurance and quality control, ensuring report consistency, resolving staffing and performance issues, and maintaining effective communication with the Contracting Officer’s Representative and other designated Government representatives.

The successful candidate must be highly organized, calm under pressure, and able to manage multiple priorities across geographically dispersed facilities. This role requires a leader who can work in an ambiguous, deadline-driven environment, anticipate operational risks, manage sensitive information, and ensure that all audit work products meet DHS requirements before submission. The PM will also support implementation of the Quality Assurance Surveillance Plan, maintain staffing continuity, ensure completion of required training and certifications, and provide analytical support to identify trends and patterns from PREA audit findings when requested.

Day-to-Day Activities and Responsibilities

• Serve as the dedicated ICE management point of contact for contract services, audit coordination, staffing, deliverable quality, and technical guidance received from the Government.
• Oversee day-to-day contract support operations to ensure conformity with contract terms, DHS PREA requirements, schedule expectations, reporting standards, and quality control requirements.
• Manage ICE audit staff, including Certified PREA Auditors and supporting personnel, to ensure adequate workforce coverage for uninterrupted contract performance.
• Coordinate audit schedules, travel requirements, staff assignments, report timelines, corrective action plan reviews, and Government communications.
• Ensure all auditor work products are accurate, consistent, objective, professionally written, and of sufficient quality to require minimal Government revision.
• Review PREA audit reports, interim findings, provisional findings, final reports, CAP final determinations, working papers, and related deliverables for compliance with DHS PREA Standards and SOW requirements.
• Monitor personnel changes and notify the Government within required timeframes for key personnel resignations, terminations, replacements, and updates to the employee list.
• Submit replacement resumes for key personnel review and approval, as required by the COR.
• Support development, submission, and implementation of the Quality Assurance Surveillance Plan within required contract timelines.
• Provide analytical support to summarize PREA audit findings and identify trends, patterns, recurring issues, or process improvement opportunities when requested by DHS.
• Recommend improvements to DHS PREA audit processes, instruments, templates, workflows, and coordination practices where appropriate.
• Ensure all official audit-related communications are conducted through approved DHS systems and that emails containing PII are encrypted in accordance with contract requirements.
• Maintain communication capability among contractor staff, including reliable phone, voicemail, and email availability.
• Remain accessible by telephone on a 24-hour basis for emergency or urgent contract matters, as required by the SOW.
• Track completion of DHS-provided PREA training, agency-level training, certifications, and required annual or recurring training for contract personnel.
• Support onboarding and oversight of new auditors, including observation and support during initial audit assignments when approved by the COR.
• Coordinate with interpretation service providers to ensure audit teams can communicate with limited English proficient detainees, including indigenous language needs where required.
• Protect sensitive government information, personally identifiable information, audit records, facility documentation, and Government-owned work products.
• Respond promptly to personnel performance issues, security concerns, quality concerns, or Government-directed corrective actions.
• Prepare for post-award meetings, periodic progress meetings, leadership updates, issue resolution meetings, and contract performance discussions.

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Ascension LLC is seeking a detail-oriented and mission-focused IT Asset Management Analyst to support the Transportation Security Administration’s hardware and software license management program. This role supports the planning, tracking, reporting, and renewal of hardware maintenance agreements, software subscriptions, and license assets across mission-critical TSA systems.

The ideal candidate is organized, analytical, comfortable working with complex spreadsheets and reporting tools, and able to support Government decision-making through accurate inventory data, renewal tracking, dashboard maintenance, and timely reporting. This position is important because TSA’s objective is to prevent lapses in hardware/software maintenance and license coverage for systems that support critical transportation security operations. The PWS identifies the key outcome as no lapse in required HW/SW maintenance or license coverage due to contractor performance.

Summary of the Contractor Role

The IT Asset Management Analyst will support the Senior Analyst Lead and Government stakeholders by maintaining the Hardware/Software Inventory Dashboard, updating related reporting tools, compiling inventory data, tracking renewal activities, preparing recurring reports, and supporting the Material Order Request lifecycle. The position requires strong attention to detail, comfort working in structured Government processes, and the ability to reconcile data across asset records, vendor information, purchase history, expiration dates, support levels, quantities, and renewal costs.

The PWS specifically requires two Junior Analysts to maintain the Hardware/Software Inventory Dashboard and reporting tools, possess a four-year degree in engineering and/or science, have three years of relevant experience supporting program/project management activities in large and complex systems, and generate monthly reports as assigned by the Lead.

The successful candidate should be able to work with tools and processes such as Microsoft Excel, Microsoft SharePoint or iShare, Microsoft Teams, Power BI or Tableau, ServiceNow or similar asset/configuration management platforms, vendor support portals, renewal trackers, dashboard reporting tools, risk and issue logs, and structured acquisition support documentation.

Position’s Day-to-Day Activities

• Maintain the Hardware/Software Inventory Dashboard and related reporting tools to support accurate visibility into TSA hardware maintenance, software subscriptions, warranty status, license coverage, and renewal actions.
• Update hardware and software inventory records with product names, vendor information, purchase dates, periods of performance, asset tags, part numbers, serial numbers, quantities, renewal costs, support levels, and purchase order information.
• Track upcoming hardware/software maintenance, warranty, subscription, and license expirations to support the required 120-day advance notification process.
• Compile monthly renewal data, including product name, vendor and point of contact, period of performance, location, part number, model number, serial number, quantity, and renewal cost.
• Prepare Monthly Status Reports, Monthly Renewal Reports, Monthly Expiration Reports, and Quarterly Cost Analysis Report inputs, including renewal status, expiring items, monthly spend, inventory status, planned next actions, and price variance information.
• Support the Senior Analyst Lead with gathering, organizing, and validating prior-year renewal documentation and updated hardware/software requirements.
• Reconcile vendor quotes, prior-year renewal costs, support periods, quantities, and asset information to help identify data gaps, inconsistencies, and potential renewal risks.
• Assist with MOR tracking by maintaining status information such as request dates, approval dates, MOR numbers, amounts, and receipt dates.
• Document dashboard updates, assumptions, dependencies, risks, data issues, and follow-up actions for review by the Lead, COR, Technical Manager, and Government points of contact.
• Coordinate with Government personnel, the O&M contractor, and vendor points of contact to obtain and verify required inventory, support, license, and renewal data.
• Review asset and renewal data for completeness, accuracy, and consistency before submission to the Lead for Government review.
• Support purchase audit activities by helping verify that completed purchases match approved MOR requirements, including serial numbers, part numbers, end dates, support levels, Government POCs, license keys, and product downloads.
• Identify process improvement opportunities that reduce administrative burden, improve accuracy, reduce cycle time, and minimize renewal risk.
• Safeguard procurement-sensitive and business-sensitive information in accordance with DHS requirements and signed nondisclosure obligations.

Protect our Land, Ascend with Us!

Ascension LLC is seeking a Junior IT Asset & Software License Management Analyst to support TSA’s mission-critical hardware and software maintenance renewal environment. This role is ideal for an early-career analyst with strong attention to detail, advanced spreadsheet and reporting skills, and the ability to work in a structured federal IT environment where accuracy, follow-through, and timely communication directly support uninterrupted system operations.

The selected candidate will help maintain hardware/software inventory data, support reporting tools and dashboards, track software license and maintenance renewal information, and generate recurring reports for TSA leadership and government stakeholders. The work supports TSA’s objective of ensuring continuous, uninterrupted support coverage for hardware maintenance agreements, subscriptions, and software/license assets across mission-essential systems. The PWS identifies the key outcome as no lapse in required hardware/software maintenance or license coverage due to contractor performance.

This is a strong opportunity for a detail-oriented analyst who wants to grow in IT asset management, software license management, federal acquisition support, data reporting, and project coordination.

Summary of the Contractor Role

The Junior Analyst will support the Hardware/Software License Management Lead and TSA stakeholders by maintaining accurate inventory records, updating dashboards and reporting tools, supporting renewal tracking, and preparing recurring deliverables. The role requires an organized, self-driven professional who can work with large volumes of asset, vendor, procurement, and renewal data and ensure information is complete, consistent, and ready for government review.

The analyst will help TSA identify hardware and software maintenance requirements, track upcoming end-of-life and end-of-support dates, support cost estimation inputs, and document renewal status. The PWS requires the contractor to manage and acquire hardware maintenance and software license renewals for TSD systems and for new assets accepted by TSA during the period of performance. The Junior Analyst will play a hands-on role in maintaining the data discipline, reporting cadence, and documentation needed to reduce administrative burden, prevent support lapses, and improve the efficiency of the annual renewal process.

Anticipated Day-to-Day Activities

The Junior Analyst will:

• Maintain the Hardware/Software Inventory Dashboard and related reporting tools, as required for the Junior Analyst role.
• Generate assigned monthly reports, including Monthly Status Reports, Monthly Renewal Reports, Monthly Expiration Reports, Quarterly Cost Analysis inputs, and other reports as assigned by the Lead.
• Compile and update hardware and software inventory data, including product name, vendor information, purchase date, period of performance, location, TSA asset tag, part number, model number, serial number, quantity, cost of renewal, and purchase order information.
• Track upcoming hardware maintenance, software license, warranty, subscription, end-of-life, and end-of-support dates to support 120-day advance notification requirements.
• Support preparation of inventory management reports, hardware/software inventory reports, MOR tracking reports, monthly renewal reports, monthly expiration reports, and quarterly cost analysis reports.
• Validate data across prior-year renewal records, vendor information, maintenance binders, bills of materials, quote data, and government-provided files.
• Identify missing, inconsistent, duplicate, expired, or outdated asset/license data and escalate issues to the Lead for resolution.
• Assist with market research documentation and cost-estimation support by organizing vendor quote data, prior-year cost data, renewal periods, and variance information.
• Prepare tables, trackers, dashboards, and visual summaries using Microsoft Excel, SharePoint, Power BI, PowerPoint, and other approved government tools.
• Coordinate with the Lead, government points of contact, O&M contractor representatives, and vendor contacts to clarify asset, license, support-level, and renewal information.
• Document actions, assumptions, dependencies, risks, issues, and data gaps that could affect timely renewal processing.
• Support purchase audit activities by helping verify that completed purchases match approved MOR requirements, including serial numbers, part numbers, end dates, support levels, license keys, and government point-of-contact information.
• Maintain organized electronic files, version-controlled trackers, and supporting documentation on approved government systems, including TSA iShare or other designated repositories.
• Contribute to process improvement by identifying opportunities to streamline reporting, reduce manual data handling, improve dashboard accuracy, and reduce the risk of missed renewals.

Protect our Land, Ascend with Us!

Ascension LLC is seeking a highly organized, mission-focused Senior IT Asset & Software License Management Project Lead to support a Department of Homeland Security, Transportation Security Administration effort focused on the continuous management, procurement planning, renewal, and reporting of hardware maintenance agreements, software subscriptions, software licenses, and related support entitlements.

This role is ideal for a senior project management professional who understands large, complex IT environments and can lead the coordination needed to prevent lapses in hardware and software support coverage. The selected candidate will serve as the primary contractor lead and single point of contact for the Government Contracting Officer, Contracting Officer’s Representative, Technical Manager, and other TSA stakeholders. The PWS identifies the Senior Analyst Lead as key personnel and requires the Lead to provide technical and administrative oversight for all services under the task order.

The ideal candidate will bring strong project management discipline, acquisition support awareness, vendor coordination experience, data accuracy, executive communication skills, and the ability to manage deadlines across multiple hardware and software renewal cycles. This position directly supports TSA’s need to ensure continuous, uninterrupted support coverage for mission-critical hardware, software, maintenance agreements, and license assets.

Summary of Contractor Role

The Senior IT Asset & Software License Management Project Lead will plan, direct, manage, and oversee contractor support activities related to annual hardware and software maintenance renewals, subscriptions, licenses, vendor quotes, cost estimation, Material Order Request packages, inventory reporting, purchase audits, expiration monitoring, project reporting, transition support, and process improvement.

The position requires a self-driven professional who can work effectively in a structured federal environment while also managing ambiguity, competing priorities, urgent deadlines, and multi-stakeholder dependencies. The Lead must be comfortable coordinating with Government personnel, O&M contractors, vendors, junior analysts, and acquisition stakeholders to ensure that hardware and software renewals are accurately documented, priced, approved, submitted, tracked, and audited.

The successful candidate will help maintain the integrity of TSA’s renewal lifecycle by ensuring the team develops accurate reports, tracks upcoming expirations, supports cost analysis, escalates risks, and provides timely written notifications to prevent coverage gaps. The PWS requires all Material Order Requests, requirements, and cost estimates to be completed and submitted no later than 75 calendar days before applicable due dates, with expiration notifications provided at least 120 days in advance.

Anticipated Day-to-Day Activities

The Senior IT Asset & Software License Management Project Lead will be expected to:

• Serve as the single contractor point of contact for the Contracting Officer, COR, Technical Manager, and other Government stakeholders.
• Lead overall technical and administrative performance for hardware and software license management support activities.
• Plan and manage the annual hardware/software renewal lifecycle to support uninterrupted maintenance and license coverage.
• Develop and maintain the project Work Breakdown Structure, integrated schedule, milestone tracker, risk register, assumptions log, and dependency tracker.
• Coordinate with TSA Government personnel, O&M contractors, vendor representatives, junior analysts, and acquisition stakeholders to confirm renewal requirements.
• Obtain and review prior-year renewal documentation, inventory files, vendor quotes, purchase records, and other source materials needed to support renewal planning.
• Oversee the compilation, validation, and maintenance of hardware and software inventory data, including product information, vendor information, purchase dates, expiration dates, quantities, asset tags, serial numbers, part numbers, support levels, and renewal costs.
• Direct junior analysts in maintaining dashboards, inventory management reports, monthly renewal reports, monthly expiration reports, and cost analysis reports.
• Review draft Hardware and Software Inventory Reports for completeness, accuracy, consistency, and usability before submission to the Government.
• Manage cost estimation activities, including market research, vendor quote collection, quote comparison, and documentation of cost variances greater than plus or minus 3 percent from prior-year costs.
• Prepare or oversee Vendor Selection Reports summarizing quotes, recommending the Lowest Priced Technically Acceptable option, documenting exceptions, and supporting Government approval.
• Create or oversee Material Order Request packages for approved requirements in accordance with TSA procedures.
• Track MOR status, approvals, submission dates, MOR numbers, amounts, receipt dates, and related action items.
• Conduct or oversee purchase audits within five business days after notification that a purchase has been completed.
• Verify that purchased items match approved MOR requirements, including licenses, devices, serial numbers, part numbers, support levels, end dates, license keys, product downloads, and Government POC information.
• Escalate audit errors, missing items, support coverage risks, vendor issues, or renewal delays to the COR, Technical Manager, Government POCs, and O&M contractor.
• Provide written notification of upcoming hardware/software maintenance, warranty, subscription, End-of-Life, or End-of-Support dates.
• Prepare monthly status reports, renewal reports, expiration reports, quarterly cost analysis reports, and ad hoc reports requested by the Government.
• Identify process improvement opportunities to reduce administrative burden, improve accuracy, minimize risk, and strengthen renewal cycle performance.
• Develop and maintain the Transition Plan, including transition-in and transition-out activities, knowledge transfer, documentation handoff, POC lists, issue logs, and open action tracking.
• Remain available during normal Government business hours and during no-notice emergencies to support planning, direction, and control of management and operational functions.

Ascension LLC is seeking a detail-oriented and highly organized Metadata Workflow Analyst to support the Library of Congress metadata creation and cataloging workflow. This role is designed for a candidate who understands how to track work in production environments, translate operational data into meaningful reports, and help project teams maintain visibility into backlog, throughput, quality trends, and workflow status.

The Library of Congress requirement focuses on English-language materials in the Cataloging in Publication, or CIP, workflow. The CIP Program supports the creation of catalog records in advance of publication and works with U.S. publishers to receive electronic book galleys or key title information before publication. The contractor team is expected to support cataloging services in a virtual environment using PrePub Book Link, including work associated with older materials in the workflow.

This position is important because successful metadata production depends not only on expert cataloging, but also on disciplined workflow monitoring, production reporting, issue tracking, and timely communication across the project team. The Metadata Workflow Analyst will help Ascension and the customer understand what work is pending, what has been completed, where bottlenecks exist, and what actions are needed to keep production moving.

Summary of the Contractor Role

The Metadata Workflow Analyst will support day-to-day production visibility for the Library of Congress metadata creation effort by tracking cataloging assignments, monitoring backlog status, preparing recurring production reports, validating workflow data, supporting quality control coordination, and maintaining project documentation. The ideal candidate will be comfortable working in a structured, deadline-driven environment where accuracy, consistency, and responsiveness are essential.

The candidate should bring strong analytical thinking, excellent spreadsheet and reporting skills, and the ability to work across cataloging, quality review, and project management functions. While this is not expected to be the primary cataloging position, the candidate should understand library metadata concepts well enough to communicate effectively with cataloging librarians, metadata specialists, NACO authority control specialists, and quality control personnel.

The Metadata Workflow Analyst will help solve operational visibility challenges by ensuring that the team has reliable, current, and well-organized information on workload, status, aging items, production trends, open issues, and quality review outcomes. The role will likely use tools and processes such as Microsoft Excel, SharePoint or Teams, production trackers, issue logs, quality review logs, status dashboards, meeting notes, action item registers, and customer-approved reporting templates.

Ascension’s relevant capability base includes data analysis, reporting, analytics, data visualization, dashboard development, metrics and KPI development, knowledge management, workflow automation, and program analysis support. Ascension’s GSA MAS also includes an Operations Research / Management Analyst I labor category requiring a bachelor’s degree and 2 years of experience, aligned to analysis, reporting, performance metrics, presentations, research, and documentation support.

Anticipated Day-to-Day Activities

• Track metadata production assignments, backlog status, workflow movement, and completion progress across assigned CIP workstreams.
• Monitor older materials in the workflow and help identify items requiring follow-up, escalation, reassignment, or management attention.
• Compile weekly, monthly, and ad hoc production reports showing volume received, volume completed, aging items, pending review items, returned items, and workflow status.
• Analyze production data to identify trends, bottlenecks, recurring issues, and opportunities to improve throughput or reporting accuracy.
• Maintain workflow trackers, issue logs, action item registers, production schedules, and quality review documentation.
• Coordinate with cataloging librarians, metadata specialists, quality control personnel, and project leadership to confirm assignment status and resolve data discrepancies.
• Prepare status briefings, data summaries, tables, charts, and management-ready reports for internal and customer review.
• Validate production data for completeness, consistency, and accuracy before reports are submitted.
• Support quality control coordination by tracking records pending review, records requiring correction, and items returned for additional work.
• Document workflow procedures, reporting definitions, file naming conventions, issue escalation steps, and lessons learned.
• Assist with maintaining shared project repositories, including Microsoft Teams, SharePoint, or other customer-approved collaboration environments.
• Identify opportunities to standardize recurring reporting, reduce manual tracking burden, and improve visibility into project performance.
• Participate in project meetings, capture notes and action items, and follow up with team members on assigned tasks.
• Protect sensitive project information and follow customer-approved data handling, records management, and access control procedures.

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Ascension is seeking a Metadata Quality Control Specialist to support a potential Library of Congress metadata creation and cataloging support effort. The ideal candidate will be a detail-oriented cataloging and metadata quality professional who can review bibliographic and authority-related records for accuracy, completeness, consistency, and compliance with applicable cataloging standards.

This role is designed for a professional who understands that metadata quality directly affects discoverability, access, catalog integrity, and downstream use by libraries and researchers. The successful candidate will support quality review of English-language Cataloging in Publication records in a virtual workflow environment. The Library of Congress requirement focuses on cataloging services for English-language materials in the CIP workflow, including BIBCO-level cataloging, full description according to RDA, name authority record creation and updating in the LC/NACO Name Authority File, and assignment of Library of Congress Classification, Library of Congress Subject Headings, and Sears Subject Headings. Work is expected to occur virtually in PrePub Book Link.

Summary of the Contractor Role

The Metadata Quality Control Specialist will review metadata and cataloging records to confirm that records are accurate, complete, standards-compliant, and ready for submission or final processing within the CIP workflow. This role will support quality assurance across descriptive metadata, subject analysis, classification, authority work, controlled vocabulary application, MARC field structure, and internal consistency.

The ideal candidate should bring strong attention to detail, sound professional judgment, and the ability to identify and document cataloging issues without slowing production unnecessarily. The role requires someone who can work independently in a remote environment, apply standards consistently, communicate findings clearly, and support continuous improvement in cataloging quality. The position is especially important because the CIP Program creates pre-publication metadata that supports the nation’s libraries and contributes to Library of Congress acquisition and discovery workflows.

Anticipated Day-to-Day Activities

The Metadata Quality Control Specialist will be expected to:

• Review English-language CIP metadata records for accuracy, completeness, and consistency with applicable cataloging standards.
• Validate descriptive cataloging elements against RDA, BIBCO-level expectations, MARC formatting, and local Library of Congress guidance.
• Check name authority work for consistency with the LC/NACO Name Authority File and flag records requiring creation, update, or additional review.
• Assess subject headings and classification assignments for alignment with Library of Congress Subject Headings, Library of Congress Classification, and Sears Subject Headings, as applicable.
• Verify that bibliographic records include required access points, descriptive elements, identifiers, notes, and coded data fields.
• Identify errors, omissions, inconsistencies, duplicate data, incomplete fields, or questionable cataloging decisions.
• Document quality findings in a clear, professional, and actionable manner for catalogers, leads, or project management staff.
• Coordinate with cataloging staff and senior metadata personnel to resolve recurring quality issues and clarify standards interpretation.
• Support sampling-based or full-review quality control activities, depending on production volume and customer direction.
• Track record review status, QC outcomes, recurring error types, and corrective action items.
• Recommend process improvements, job aids, checklist updates, or review criteria to strengthen production quality.
• Maintain confidentiality, professionalism, and consistency when working within government-furnished systems or remote workflow platforms.
• Apply customer-specific procedures, production priorities, and workflow guidance, including review of the oldest materials in the workflow when assigned.

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Ascension LLC is seeking a highly experienced NACO Authority Control Specialist to support metadata creation and authority control activities for the Library of Congress Cataloging in Publication (CIP) workflow. This role is designed for a technically strong cataloging professional with hands-on experience creating and updating name authority records in the LC/NACO Name Authority File.

The Library of Congress requirement includes cataloging services for English-language materials in the CIP workflow, with BIBCO-level cataloging, full description according to RDA, creation and updating of name authority records in the LC/NACO Name Authority File, and assignment of Library of Congress Classification, Library of Congress Subject Headings, and Sears Subject Headings. The work is expected to be performed virtually in PrePub Book Link, with the contractor supporting the oldest materials in the workflow.

This position should be posted separately because LC/NACO name authority creation and updates are a specific credibility factor for this opportunity. The ideal candidate will understand authority control at a national bibliographic standard level and will be able to apply independent judgment, precision, and review-level accuracy to ensure records meet Library of Congress expectations.

Summary of Contractor Role

The NACO Authority Control Specialist will support the creation, review, validation, and update of authority records connected to English-language CIP titles. The successful candidate will be detail-oriented, standards-driven, and comfortable working in a production environment where record accuracy, consistency, and turnaround time directly affect the quality of pre-publication metadata delivered to the nation’s libraries.

This role requires strong knowledge of RDA, MARC authority formats, LC/NACO policies, authority record construction, name disambiguation, authorized access points, variant access points, cross references, source citations, and quality review procedures. The candidate must be able to resolve identity conflicts, research names and entities using authoritative sources, document decisions clearly, and coordinate with cataloging staff when authority work affects bibliographic record quality.

This position aligns well to Ascension’s Technical Specialist III labor category because the GSA role requires a bachelor’s degree and six years of experience, performs specialized technical functions aligned to a client’s mission area, supports project execution through domain-specific expertise, provides technical support and review, and coordinates with stakeholders to ensure deliverables meet quality and regulatory standards.

Anticipated Day-to-Day Activities

• Create new name authority records in accordance with LC/NACO standards, RDA, MARC 21 authority format, and applicable Library of Congress guidance.
• Update existing LC/NACO Name Authority File records when CIP materials reveal new, corrected, or enhanced authority information.
• Review names, contributors, corporate bodies, conference names, and other authority elements associated with English-language CIP titles.
• Research authoritative sources, publisher-supplied materials, bibliographic records, reference sources, and online resources to support accurate authority record decisions.
• Establish authorized access points, variant access points, cross references, and source citations with careful attention to identity differentiation and cataloging consistency.
• Validate authority work against LC/NACO conventions, RDA rules, PCC guidance, MARC coding practices, and internal quality control expectations.
• Coordinate with cataloging team members when authority decisions affect BIBCO-level bibliographic records, subject access, classification, or descriptive metadata.
• Resolve name conflicts, ambiguous identities, pseudonyms, changed names, corporate body changes, and related authority control issues.
• Document assumptions, authority decisions, record updates, and quality issues in the required workflow or tracking system.
• Support production tracking by reporting completed authority records, pending issues, records requiring escalation, and quality findings.
• Participate in virtual team coordination through PrePub Book Link or related workflow tools, as required by the Library of Congress.
• Maintain consistent accuracy while working through older CIP materials in the workflow.

Protect our Land, Ascend with Us!

Ascension LLC is seeking a detail-oriented, production-focused Metadata Cataloging Specialist to support cataloging services for English-language materials within the Library of Congress Cataloging in Publication workflow. This role is designed for an experienced cataloging professional who understands the importance of accurate, consistent, and standards-based metadata in helping libraries, publishers, and researchers access high-quality bibliographic records before publication.

The ideal candidate will bring strong hands-on cataloging experience, a working understanding of MARC bibliographic records, RDA cataloging standards, Library of Congress Classification, Library of Congress Subject Headings, Sears Subject Headings, and authority control practices. The Library of Congress requirement states that the contractor will provide cataloging services for English-language materials in the CIP workflow, including BIBCO-level cataloging, RDA description, name authority record creation and updates, and classification and subject heading assignment.

This position is best suited for a cataloging professional who can work independently in a virtual production environment, maintain accuracy under defined workflow expectations, and contribute to the timely movement of older materials through the PrePub Book Link workflow.

Summary of the Contractor Role

The Metadata Cataloging Specialist will support the creation and enhancement of pre-publication bibliographic metadata for English-language materials in the Library of Congress Cataloging in Publication Program. The CIP Program works directly with U.S. publishers to receive electronic book galleys or key information about forthcoming titles to create pre-publication metadata for the nation’s libraries.

In this role, the contractor will perform core production cataloging tasks for assigned materials, apply cataloging rules and controlled vocabularies, identify and resolve metadata issues, and support quality review activities to ensure records are complete, consistent, and aligned with Library of Congress expectations. The contractor will work as part of a virtual team and is expected to manage assigned work efficiently, communicate questions clearly, document decisions when needed, and maintain strong attention to detail across all assigned records.

The successful candidate should be organized, self-driven, comfortable working with minimal day-to-day supervision, and capable of applying specialized cataloging judgment to materials across multiple subject areas. The role does not include shelflisting or Dewey Decimal number assignment, as those functions are expected to be performed by Library staff.

Position’s Day-to-Day Activities

The Metadata Cataloging Specialist will be expected to:

• Create BIBCO-level catalog records for English-language materials assigned through the CIP workflow.
• Apply RDA cataloging standards to develop full bibliographic descriptions for forthcoming titles.
• Review electronic galleys, publisher-provided information, and available source materials to determine appropriate metadata treatment.
• Assign Library of Congress Subject Headings, Sears Subject Headings, and Library of Congress Classification as required by the workflow.
• Create and update name authority records in the LC/NACO Name Authority File when needed.
• Validate MARC metadata elements for completeness, consistency, coding accuracy, and alignment with applicable standards.
• Identify cataloging questions, anomalies, duplicate records, authority conflicts, or incomplete publisher data that may require escalation.
• Document cataloging decisions, issue resolutions, and workflow notes in accordance with project guidance.
• Coordinate with lead cataloging staff, quality reviewers, and project management personnel to resolve record-level issues.
• Prioritize assigned records, including older materials in the workflow, to support production timeliness.
• Participate in virtual team coordination meetings, production check-ins, quality discussions, and workflow updates as needed.
• Support continuous improvement by identifying recurring metadata issues, workflow bottlenecks, or quality trends.
• Maintain confidentiality, professionalism, and quality discipline when working with unpublished or pre-publication materials.

Protect our Land, Ascend with Us!

Ascension is seeking a Senior Cataloging Librarian to support a potential Library of Congress metadata creation effort for English-language materials in the Cataloging in Publication, or CIP, workflow. This role is designed for an experienced cataloging professional who can perform senior-level bibliographic description, authority work, classification, subject analysis, metadata validation, and quality review in a remote production environment.

The Library of Congress CIP Program provides catalog records in advance of publication as a service to libraries nationwide and works directly with U.S. publishers to obtain electronic book galleys or key publication information before titles are released. The anticipated contractor team would provide cataloging services for English-language CIP materials, including BIBCO-level cataloging, RDA description, LC/NACO authority work, Library of Congress Classification, Library of Congress Subject Headings, and Sears Subject Headings within the PrePub Book Link virtual workflow.

This position is ideal for a senior cataloging librarian who is precise, production-oriented, comfortable working independently, and capable of balancing cataloging accuracy with workflow throughput. The successful candidate should bring strong professional judgment, deep knowledge of national cataloging standards, and the ability to resolve complex metadata issues across a broad range of subject areas.

Position Summary

The Senior Cataloging Librarian will support metadata creation, bibliographic record development, cataloging quality control, and workflow production for English-language materials assigned through the Library of Congress CIP workflow. The role requires strong experience with BIBCO-level cataloging, RDA, MARC bibliographic standards, LC/NACO authority records, Library of Congress Classification, Library of Congress Subject Headings, and Sears Subject Headings.

The Senior Cataloging Librarian will review electronic galleys and related publication information, create and update bibliographic and authority metadata, conduct subject and classification analysis, validate records for consistency and completeness, and support production tracking for the oldest materials in the workflow. The role will work as part of a virtual team and must be comfortable using client-designated cataloging platforms, workflow queues, metadata repositories, job aids, and quality review procedures.

Ascension is mapping this role to its Technical Specialist III labor category because the position requires specialized technical functions, domain-specific knowledge, quality assurance, compliance monitoring, documentation, validation, technical review, and oversight. The GSA MAS Technical Specialist III LCAT requires a bachelor’s degree and six years of experience and includes responsibilities such as performing specialized technical functions, applying domain-specific knowledge, supporting process evaluation, documentation, validation, oversight, quality assurance, and review of work products against quality and regulatory standards.

Position’s Day-to-Day Activities

The Senior Cataloging Librarian will be expected to:

• Create BIBCO-level bibliographic catalog records for English-language CIP materials in accordance with applicable Library of Congress and national cataloging standards.
• Apply RDA descriptive cataloging rules to create accurate, complete, and consistent bibliographic records.
• Create, update, and validate name authority records as needed in alignment with LC/NACO Name Authority File requirements.
• Assign Library of Congress Classification numbers based on subject matter, scope, audience, and cataloging policy.
• Assign Library of Congress Subject Headings and Sears Subject Headings to support accurate discovery and access.
• Review electronic galleys, publisher-supplied metadata, title pages, tables of contents, summaries, and other source information to determine appropriate bibliographic treatment.
• Analyze complex or ambiguous subject matter and make defensible classification and subject heading decisions.
• Process assigned records in the PrePub Book Link or other client-designated CIP workflow environment.
• Prioritize assigned work to help address the oldest materials in the workflow and reduce backlog risk.
• Validate bibliographic records for completeness, formatting, encoding, headings, authority control, classification, and subject access.
• Document cataloging issues, exceptions, quality findings, and resolution steps in accordance with project procedures.
• Coordinate with the Project Manager, Lead Metadata Librarian, quality reviewers, and client representatives to resolve cataloging questions.
• Support quality control reviews by identifying recurring metadata errors, recommending corrections, and helping standardize cataloging decisions.
• Maintain awareness of updates to RDA, BIBCO, NACO, MARC, LCC, LCSH, Sears, and Library of Congress cataloging guidance.
• Contribute to internal job aids, decision logs, issue trackers, workflow notes, and quality review checklists.
• Meet assigned production, quality, and timeliness expectations while preserving cataloging accuracy.
• Escalate unusual records, policy conflicts, subject ambiguity, authority control issues, or potential workflow constraints to designated leads.
• Collaborate effectively in a remote environment using email, Microsoft Teams, SharePoint, workflow tools, and other client-approved platforms.
• Protect sensitive, pre-publication, or non-public publisher materials in accordance with government and project requirements.

Protect out Land, Ascend with Us!

Ascension LLC is seeking a highly experienced Lead Metadata Librarian / Cataloging Subject Matter Expert to support a potential Library of Congress metadata creation and cataloging effort. This position is designed for a senior cataloging professional who brings deep knowledge of bibliographic standards, authority control, subject analysis, and pre-publication metadata workflows.

The selected candidate will serve as a senior technical resource supporting English-language materials in the Cataloging in Publication workflow. The role requires hands-on expertise in creating high-quality catalog records in accordance with national cataloging standards, including BIBCO-level cataloging, RDA, LC/NACO authority file practices, Library of Congress Classification, Library of Congress Subject Headings, and Sears Subject Headings. The ideal candidate is a detail-oriented cataloging professional who can work independently in a virtual environment, manage production expectations, apply consistent metadata judgment, and support quality outcomes for a nationally significant library services mission.

This position is well suited for a senior metadata librarian, cataloging lead, BIBCO cataloger, NACO-trained authority specialist, or cataloging standards expert who has supported academic, research, federal, national library, or large-scale bibliographic metadata environments.

Summary of the Contractor Role

The Lead Metadata Librarian / Cataloging SME will support the creation and quality review of cataloging records for English-language materials in the Library of Congress Cataloging in Publication workflow. The contractor will work with forthcoming titles, electronic galleys, and publisher-supplied information to create accurate, complete, and standards-based pre-publication metadata. The role requires the ability to interpret complex bibliographic information, apply national cataloging rules and controlled vocabularies, create and update name authority records, and ensure that catalog records are complete, consistent, and ready for downstream use by the nation’s libraries.

The ideal candidate should be self-driven, highly organized, comfortable working in a production-oriented virtual environment, and skilled at resolving ambiguous cataloging issues with sound professional judgment. The candidate must be able to balance speed, accuracy, and quality while working with older materials in the workflow and supporting cataloging across broad subject areas, excluding children’s literature titles that require special treatment under the draft requirement.

Ascension’s internal LCAT alignment for this role is Subject Matter Expert III, which requires bachelor’s/master’s-level education and approximately 10 years of specialized domain experience. The LCAT supports specialized domain expertise, technical knowledge, quality assurance, stakeholder engagement, business process understanding, and advisory support.

Anticipated Day-to-Day Activities

• Create BIBCO-level catalog records for English-language Cataloging in Publication materials.
• Apply full bibliographic description according to Resource Description and Access standards.
• Create and update name authority records in the LC/NACO Name Authority File, as needed.
• Assign Library of Congress Classification numbers based on subject matter, scope, and cataloging standards.
• Assign Library of Congress Subject Headings and Sears Subject Headings to support accurate discovery and access.
• Review electronic book galleys, publisher information, title pages, tables of contents, summaries, and related metadata to determine appropriate description and access points.
• Perform authority control, subject analysis, and classification review for assigned materials.
• Resolve cataloging questions involving name forms, series treatment, subject interpretation, classification placement, and descriptive metadata.
• Document cataloging decisions, exceptions, workflow questions, and recurring metadata issues for internal tracking and quality review.
• Coordinate virtually with project team members and Government points of contact, as authorized.
• Maintain production discipline while working with oldest materials in the CIP workflow.
• Support quality assurance reviews by identifying inconsistencies, missing metadata, duplicate authority issues, and records requiring correction.
• Recommend workflow improvements, job aids, checklists, or quality control methods to improve consistency and reduce rework.
• Participate in virtual meetings, status discussions, and technical reviews, as requested.
• Protect sensitive, pre-publication, or controlled information in accordance with project and Government handling requirements.

Protect our Land, Ascend with Us!

Ascension LLC is seeking a Metadata Project Manager to lead and coordinate contractor support for a Library of Congress metadata creation effort supporting the Cataloging in Publication Program. This role is ideal for a detail-oriented project manager with experience coordinating library, metadata, cataloging, digital content, records, or knowledge management workflows in a structured production environment.

The selected candidate will help ensure cataloging production activities are organized, tracked, quality-controlled, and delivered in alignment with customer expectations. The role is important because the Library of Congress CIP Program creates catalog records in advance of publication for the nation’s libraries and works directly with U.S. publishers to receive book galleys or key information about forthcoming titles.

The ideal candidate should bring strong project coordination, workflow tracking, quality management, client communication, and documentation skills. Experience with library metadata, cataloging standards, bibliographic records, or publishing workflows is strongly preferred. The candidate does not need to be the senior cataloging authority on the team, but must be able to manage cataloging production activities, coordinate technical staff, track issues, monitor aging work items, and support timely delivery in a virtual environment.

Summary of Contractor Role

The Metadata Project Manager will serve as the primary project coordination lead responsible for managing schedule, workflow, task assignments, quality checkpoints, deliverables, risks, client communications, and status reporting for contractor-provided cataloging support. The contractor team will support English-language materials in the CIP workflow, including BIBCO-level cataloging, RDA-based description, name authority creation and updates in the LC/NACO Name Authority File, and assignment of Library of Congress Classification, Library of Congress Subject Headings, and Sears Subject Headings.

This position requires a highly organized, self-driven professional who can manage multiple priorities in a production-focused environment. The Metadata Project Manager must be comfortable working with specialized cataloging staff, government stakeholders, workflow queues, quality review processes, and evolving production priorities. The role will support the customer’s need to manage the oldest materials in the workflow while maintaining consistency, accountability, and visibility across all assigned work.

The successful candidate will bring the discipline of a project manager and the judgment of a library services coordinator. They should be able to anticipate workflow bottlenecks, escalate risks early, support continuous process improvement, and maintain clear project documentation. The role aligns with Ascension’s proven experience providing project management, schedule management, quality tracking, stakeholder coordination, documentation, reporting, and knowledge management support across federal programs.

Anticipated Day-to-Day Activities

• Coordinate daily and weekly metadata production activities across cataloging staff, quality reviewers, and customer points of contact.
• Monitor assigned CIP workflow queues in PrePub Book Link, with emphasis on tracking the oldest materials in the workflow.
• Track task assignments, status, due dates, aging items, risks, blockers, and production throughput.
• Facilitate virtual team meetings, production check-ins, issue resolution sessions, and customer status discussions.
• Maintain an integrated project schedule, production tracker, risk register, issue log, action item log, and deliverable calendar.
• Coordinate cataloging support for English-language materials requiring BIBCO-level records, RDA description, LC/NACO authority work, LCC, LCSH, and Sears Subject Headings.
• Support quality control processes by ensuring completed work is routed for review, corrections are tracked, and recurring issues are documented.
• Escalate workflow delays, technical cataloging questions, system access issues, or production bottlenecks to the appropriate customer or contractor lead.
• Prepare weekly or monthly status reports summarizing completed work, open items, risks, production metrics, quality trends, and upcoming priorities.
• Document standard operating procedures, job aids, workflow instructions, and lessons learned to improve consistency across the virtual team.
• Coordinate onboarding activities for new contractor staff, including workflow orientation, access tracking, documentation review, and role expectations.
• Ensure contractor activities remain aligned with customer priorities, contract scope, quality expectations, and agreed production timelines.
• Support client meetings by preparing agendas, capturing notes, documenting decisions, and tracking follow-up actions.
• Identify opportunities to improve workflow visibility, reporting, production tracking, and knowledge management.
• Protect sensitive or restricted information by following customer confidentiality, records management, and system access requirements.

Ascension LLC is seeking a Content Management / SharePoint / Section 508 Specialist to support the USDA Forest Service Office of Regulatory and Management Services in strengthening how priority correspondence, records-related content, public inquiry materials, and internal program information are organized, maintained, tracked, and made accessible across digital workspaces.

This position is ideal for a detail-oriented content management professional who understands federal digital work environments, SharePoint-based collaboration, Section 508 accessibility expectations, document organization, version control, workflow coordination, and the importance of maintaining clear, accurate, and usable information for government decision-makers. The selected candidate will help ORMS maintain and optimize digital workspaces, support content alignment across program activities, assist with website updates, organize business and technical documentation, and ensure content is accessible, traceable, and ready for Government review.

This role is important because ORMS supports controlled correspondence, correspondence policy, data quality, directives and regulation, forms and reports, FOIA/Privacy Act, FACA, information collections, and records management. The PWS specifically calls for support that improves operational efficiency, accurate processing of controlled correspondence, workflow documentation, and strategic readiness.

Position Summary

The Content Management / SharePoint / Section 508 Specialist will provide hands-on support for managing, organizing, updating, and improving ORMS digital content and collaboration spaces. The candidate will support correspondence management workflows, maintain structured content repositories, update associated websites, support Section 508 remediation and accessibility checks, and coordinate with Government staff to ensure content is accurate, organized, compliant, and easy to retrieve.

The ideal candidate will bring practical experience using SharePoint, Microsoft 365, Teams, Word, Excel, PowerPoint, Adobe Acrobat, and accessibility checking tools. The candidate should be comfortable working in a remote federal support environment, managing multiple priorities, maintaining detailed documentation, supporting meeting and action-item follow-up, and working independently with limited day-to-day direction.

This position requires a professional who can translate loosely defined content needs into organized pages, lists, document libraries, file structures, calendars, alerts, trackers, and user-friendly documentation. The candidate must be able to anticipate problems, recommend improvements, support continuity of operations, and maintain transparent backup documentation for all work performed.

Position Responsibilities / Anticipated Day-to-Day Activities

The selected candidate will be expected to:

• Maintain SharePoint sites, pages, document libraries, folders, lists, calendars, alerts, and content repositories supporting ORMS correspondence and content management activities.
• Update associated websites and digital workspaces to reflect current ORMS program activities, priorities, strategic documents, frameworks, tools, and approved content.
• Map internal strategic documents, frameworks, templates, and tools to ORMS program activities and maintain clear crosswalks or tracking documentation.
• Support technical project management activities related to correspondence processing systems, public inquiry management, Section 508 compliance, and electronic collaboration tools such as SharePoint.
• Organize content structures to improve document retrieval, reduce duplication, strengthen version control, and support controlled correspondence and records-related workflows.
• Perform Section 508 accessibility checks and remediation support for Word documents, PowerPoint presentations, PDFs, SharePoint content, and other materials intended for internal or external use.
• Use Microsoft 365 accessibility tools and Adobe Acrobat accessibility functions to identify and correct common issues, including heading structure, alt text, reading order, tables, hyperlinks, color contrast, and document metadata.
• Coordinate with Government program staff to collect, validate, update, and publish approved content in the appropriate workspace or repository.
• Document content management processes, naming conventions, folder structures, posting procedures, accessibility steps, and quality control checks.
• Support business case and analysis-of-alternatives documentation by organizing backup materials, references, supporting files, and decision documentation.
• Maintain detailed backup files that provide transparency into source materials, content changes, version history, and deliverable inputs.
• Track content-related action items, open questions, deadlines, and dependencies affecting ORMS website updates or digital workspace improvements.
• Prepare briefing materials, status inputs, content inventories, issue logs, and summary updates for Government review.
• Identify risks, gaps, outdated content, broken links, inconsistent formatting, inaccessible materials, and opportunities to improve content quality and usability.
• Recommend enhancements to digital workspace structure, SharePoint lists, libraries, forms, workflows, metadata, and document control practices.
• Support transition activities by preparing content inventories, file exports, standard-format data packages, knowledge transfer documentation, and handoff materials.
• Protect Government information by following system access, telework, PIV, data handling, and Government-furnished equipment requirements.
• Collaborate with the Project Manager, correspondence management staff, records management SMEs, technical writers, and Government stakeholders to ensure content aligns with ORMS priorities and federal requirements.

Ascension is seeking a Correspondence Management / Program Analyst who can support the flow, tracking, documentation, and improvement of controlled correspondence and related administrative processes. The candidate will help the client improve operational efficiency by supporting documentation of workflows, requirements, SOPs, governance processes, status updates, meeting records, recommendations, and action tracking.

The ideal candidate will have experience supporting Federal correspondence, records management, program operations, business process documentation, or administrative workflow improvement efforts. This role is important because the client must maintain accurate, timely, and transparent correspondence processes while supporting FOIA, FACA, records management, and executive-level decision-making requirements.

Contractor Role Summary

The Correspondence Management / Program Analyst will support the documentation, tracking, and improvement of controlled correspondence workflows and related program activities. The analyst will assist with documenting workflows for controlled correspondence, FOIA, FACA, and records management; tracking correspondence and program actions; preparing SOP inputs; supporting business case documentation; preparing meeting notes and action item trackers; assisting with research and analysis; and maintaining detailed backup documentation for deliverables.

The candidate must be able to work effectively in a remote environment, follow established processes, communicate clearly, and produce organized work products that help the client manage workload variability, meet deadlines, and improve operational consistency.

Anticipated Day-to-Day Activities

• Support day-to-day controlled correspondence workflow documentation and program action tracking.
• Document business processes for controlled correspondence, FOIA, FACA, and records management functions.
• Track correspondence items, program actions, due dates, decisions, and follow-up activities.
• Assist with requirements documentation for correspondence management, records management, content management, and workflow improvement activities.
• Draft SOP inputs, job aids, meeting summaries, status updates, process descriptions, and backup documentation.
• Prepare meeting notes, action item trackers, decision logs, and follow-up materials.
• Support business case documentation, analysis of alternatives, draft recommendations, and supporting research.
• Map internal strategic documents, frameworks, tools, and content to program activities.
• Support updates to SharePoint, content management repositories, or related digital workspaces, as directed.
• Assist with Section 508 review and remediation coordination for documents, presentations, and other materials.
• Analyze workload trends, process bottlenecks, documentation gaps, and operational risks.
• Maintain organized files, version control, source documentation, and transparent backup for assigned deliverables.
• Prepare inputs for monthly progress reports, special status reports, annual summaries, and transition documentation.
• Coordinate with the Project Manager, Government program staff, and other stakeholders to complete assigned tasks on schedule.
• Review documents for accuracy, completeness, consistency, formatting, and clarity before submission.

Ascension LLC is seeking a highly experienced Project Manager / Federal Correspondence & Records Management SME to support the USDA Forest Service Office of Regulatory and Management Services in strengthening correspondence management, records management, content management, Section 508 compliance, and administrative workflow improvement operations.

This role is ideal for a senior federal professional who understands how priority correspondence moves through complex Government environments and who can bring structure, urgency, accountability, and sound judgment to a mission-facing support effort. The selected candidate will serve as the primary project leader and Government-facing point of coordination, helping ORMS improve how it tracks, documents, processes, reviews, and transitions correspondence and content across multiple legacy and modern systems, including ICCT, ECMM, and CoRe.

The ideal candidate will bring a blend of project management discipline, Federal records and controlled correspondence expertise, executive-level communication skills, Section 508 awareness, FOIA/FACA familiarity, and the ability to create clear, compliant, decision-ready documentation for senior Government stakeholders.

Summary of the Contractor Role

The Project Manager / Federal Correspondence & Records Management SME will lead day-to-day contract execution and provide senior advisory support across project management, correspondence workflow improvement, content management alignment, program support, and transition activities. The role will establish and maintain a project management plan, work breakdown structure, schedule, milestone tracker, risk register, quality controls, status reporting cadence, and executive briefing rhythm.

The candidate must be comfortable working in a virtual environment, managing competing priorities, coordinating with Government stakeholders, preparing concise and accurate documentation, and anticipating risks before they affect performance. The role requires strong professional judgment, attention to detail, and the ability to operate independently while maintaining transparency with Ascension leadership and Government points of contact.

This position supports a Federal customer whose mission includes controlled correspondence, correspondence policy, data quality, directives and regulation, forms and reports, FOIA/Privacy Act, FACA, information collections, and records management. The role must therefore be filled by someone who can connect process improvement, compliance, documentation, and customer service into a practical operating model for the client. The PWS specifically requires project management support, workflow documentation, records and controlled correspondence requirements documentation, SOP and governance support, risk monitoring, transition planning, and program support.

Anticipated Day-to-Day Activities

• Lead overall project execution and serve as the primary day-to-day interface among Ascension, Government stakeholders, and contract leadership.
• Develop, maintain, and update the Project Management Plan, including the work breakdown structure, project schedule, milestones, resource plan, quality management approach, and risk management approach.
• Track project milestones, task status, deadlines, decisions, risks, issues, dependencies, and action items across all assigned ORMS strategic initiatives.
• Prepare monthly progress reports, annual summary reports, special status reports, briefing materials, meeting summaries, action item logs, and decision records.
• Facilitate executive and working-level meetings, including agenda development, meeting coordination, minutes, decisions, and follow-up tracking.
• Support correspondence management processing improvements across Federal correspondence workflows and tracking systems.
• Advise on Federal Records Management, controlled correspondence, FOIA/FACA processing considerations, Section 508 requirements, and Federal technical writing expectations.
• Document business process workflows for controlled correspondence, FOIA, FACA, and records management capabilities.
• Identify correspondence and records management requirements necessary to support implementation, workflow improvement, and process standardization.
• Analyze current workflows, identify process gaps, and recommend practical improvements that increase timeliness, accuracy, transparency, and operational consistency.
• Coordinate content management alignment activities, including mapping internal strategic documents, frameworks, tools, and websites to ORMS program activities.
• Assist Government program staff with business case materials, analysis of alternatives, draft recommendations, and supporting documentation.
• Support strategic planning, SOP development, governance documentation, operational processing improvements, and communications-related process improvements.
• Monitor project risks and develop mitigation approaches to reduce performance, schedule, quality, and continuity risks.
• Prepare internal briefing materials, executive-ready analyses, flowcharts, process maps, and decision-support products.
• Maintain clear backup documentation for all deliverables, assumptions, source materials, and recommendations.
• Support transition planning and transition-out activities, including handoff of work products, standard-format data, process documentation, and project artifacts.
• Ensure work products are accurate, professionally written, Section 508-aware, and suitable for Federal executive review.
• Maintain continuity of operations in a remote work environment and comply with approved telework location, workforce integrity, and Government equipment requirements if applicable.