Protect our Land, Ascend with Us!
Ascension LLC seeks an experienced federal acquisition leader to manage an embedded contractor team and provide senior contracting expertise at Portsmouth Naval Shipyard. You help the Navy acquire the supplies, services, equipment, and information technology needed to maintain, repair, and modernize LOS ANGELES and VIRGINIA Class submarines. Your leadership helps the customer complete complex procurement actions accurately, on time, and in accordance with federal and command requirements.
This role suits a contracting professional who combines acquisition judgment with hands-on program management, government supervisory experience, strong analytical skills, and a demonstrated ability to train others. You bring both the required contracting certification and the required advanced program management certification.
Role Summary and Work Arrangement
You lead Ascension’s onsite acquisition support operations, allocate workload, supervise contractor staff, oversee quality, and coordinate performance with the Contracting Officer’s Representative (COR) and Technical Point of Contact (TPOC). The team totals eight personnel in the base period and eleven in the option period, including this position. You also perform and review complex acquisition work from requirements development through contract administration and closeout.
You are organized, self-directed, customer-oriented, and comfortable managing competing priorities with limited supervision. You anticipate documentation gaps, workload constraints, pricing issues, and schedule risks; develop practical solutions; communicate clearly under pressure; and maintain professional judgment when handling sensitive procurement information. Government officials retain contracting authority and final decisions.
Work onsite at Portsmouth Naval Shipyard in Kittery, Maine. Telework requires government concurrence and may be denied or ended; it is not guaranteed.
Work a 40-hour week, less government holidays and shipyard curtailment days. Daily schedules fall within 6:00 a.m.–5:00 p.m. Eastern, Monday–Friday, with no more than eight work hours per day and a half-hour lunch. Coordinate manager or alternate coverage across the required availability window.
Support an anticipated base period of November 3, 2026–November 2, 2027, with one option year subject to exercise. Estimated role hours are 1,984 in the base period and 2,008 in the option period. Dates remain subject to the awarded order.
Expect no routine contract travel; any required travel is subject to government modification.
Responsibilities and Anticipated Activities
Lead daily contractor operations, receive complete acquisition packages, assign work to contractor personnel, balance priorities, and maintain staffing and supervisory coverage.
Coordinate with the COR, TPOC, contracting officers, program offices, and Ascension leadership to resolve performance issues, communicate risks, and track milestones and Procurement Action Lead Time requirements.
Develop and maintain the Quality Control Plan, including its submission within five business days after award; implement preventive controls, track defects, and address recurring quality issues.
Review contractor work products for accuracy, completeness, and compliance with the FAR, DFARS, command policies, and local procedures before submission to the government contracting officer.
Analyze requirements, acquisition approaches, competition options, sourcing alternatives, risks, and schedules; prepare market research memoranda, draft justifications, and acquisition strategy recommendations.
Prepare RFQs, RFPs, combined synopsis and solicitations, and supporting documentation; verify funding information and coordinate required legal review through government channels.
Analyze large pricing datasets using advanced Excel lookups, PivotTables, conditional formatting, and nested functions; support Independent Government Estimates, fixed-price analyses, and cost-reimbursement projections.
Support source selections by preparing plans, evaluation worksheets, conflict-of-interest and nondisclosure documentation, and draft decision memoranda for government review.
Develop proposed negotiation objectives and supporting analyses; assist the contracting officer with discussions and prepare draft award documents, task and delivery orders, and COR designation letters.
Support administration of fixed-price and cost-type contracts, IDIQs, BOAs, and BPAs; prepare option and modification packages, analyze performance discrepancies, and support claims resolution and closeout.
Maintain accurate electronic files and procurement reporting; use approved contract writing systems, FPDS-NG, SAM, GSA resources, and applicable PIEE applications.
Monitor performance metrics, conduct internal reviews, and participate in progress meetings, initially expected weekly, with frequency adjusted by the government based on performance.
Enter contractor staff time in PNSY SUPDESK and ensure department muster information is recorded by the required 8:00 a.m. deadline; monitor approved remote work agreements when applicable.
Train and mentor government and contractor personnel using job aids, presentations, on-the-job instruction, and collaborative problem solving; complete required shipyard and systems training.
Protect government property, proprietary data, source selection information, and personal information; identify potential conflicts of interest and elevate concerns through Ascension’s reporting channels.
Prepare the Transition-Out Plan at least thirty business days before the period ends; maintain current files, transfer knowledge, and coordinate weekly transition status meetings while continuing performance.
Job Features
| Job Category | Acquisition & Contract Management |
| MINIMUM QUALIFICATIONS | Hold a bachelor’s degree. The solicitation does not allow substitution between education and experience requirements. | Demonstrate extensive working experience with contract writing systems such as ePS or SPS/PD2; FPDS-NG; SAM; GSA eBuy, eLibrary, and Advantage; and applicable PIEE applications, including CLS, EDA, SPRS, and GFP. |
| REQUIRED SKILLS | Possess at least eight years of contracting experience in the government, including commercial and non-commercial supplies and services, IDIQs, and task and delivery orders. | Possess at least three years of government supervisory experience. Identify the dates, supervisory responsibilities, and number and types of personnel supervised in your resume. | Hold DAWIA Contracting Professional certification or an accepted equivalent, including DAWIA Level III, FAC-C under new criteria / FAC-C-DoD, or legacy FAC-C Level III. | Also hold DAWIA Program Manager Advanced certification or an accepted equivalent, identified in the PWS as DAWIA III PM / “Principle.” Both certification requirements apply; proposed equivalents require acceptance. | Demonstrate expert knowledge of federal contracting laws, regulations, policies, precedents, and procurement principles sufficient to plan, lead, review, or audit complex procurement functions. | Demonstrate experience training, mentoring, or sharing acquisition knowledge with others, and proficiency supporting e-commerce and automated acquisition processes. |
| TECHNICAL SKILLS | Demonstrate Microsoft 365 and Adobe Acrobat proficiency, including advanced Excel HLOOKUP, VLOOKUP, XLOOKUP, PivotTables, custom conditional formatting, and complex nested functions for large pricing datasets. |
| DESIRED QUALIFICATIONS | Hold a bachelor’s degree in business, the PWS-preferred discipline; bring Navy, NAVSEA, shipyard, or comparable DoD contracting office experience. | Demonstrate successful leadership of an embedded acquisition contractor team, including workload planning, staffing continuity, quality reviews, and customer performance reporting. | Bring direct experience with complex equipment, industrial services, and IT acquisitions; measurable improvements in procurement timeliness, file accuracy, or rework reduction are valuable. | Bring familiarity with PNSY Acquisition Management System processes, SUPDESK, Flank Speed, Microsoft Teams, and local acquisition workflows; complete required government-provided training after award. |
| SUITABILITY/SECURITY REQUIREMENT | U.S. citizenship is required. You must obtain and maintain required shipyard access, CAC or DBIDS credentials as applicable, identity and citizenship verification, and government network authorization. Comply with OPSEC, cybersecurity training, confidentiality, procurement integrity, and applicable conflict-of-interest requirements. Wear issued identification and required safety equipment in designated areas. |
Protect our Land, Ascend with Us!
Ascension LLC seeks an experienced Senior Contract Specialist to support the U.S. Navy’s Portsmouth Naval Shipyard Contracting and Logistics Department, Code 400. You bring advanced federal acquisition expertise, sound judgment, strong cost and price analysis skills, and the ability to improve the quality of procurement packages while mentoring other acquisition professionals.
Your work helps the shipyard obtain the supplies, services, equipment, and information technology needed to maintain, repair, and modernize LOS ANGELES and VIRGINIA Class submarines. You help deliver timely, compliant acquisitions and reliable contract administration in a mission-critical naval environment.
Role Summary
You provide acquisition support from planning and market research through solicitation, evaluation, award preparation, administration, and closeout. You handle complex procurement actions, review contract documentation for regulatory accuracy, analyze pricing, and recommend solutions to acquisition and performance problems. You report through Ascension’s contractor Program Manager and collaborate with Government contracting officers, contract specialists, contracting officer representatives, and program offices.
The ideal candidate is organized, self-directed, customer-oriented, and precise in written analysis. You anticipate incomplete requirements, pricing inconsistencies, compliance issues, and schedule risks; propose practical solutions; and manage competing priorities with minimal contractor supervision. You communicate clearly under pressure, protect sensitive procurement information, and share knowledge constructively.
You use Microsoft 365, advanced Excel, Adobe Acrobat, electronic contract writing systems, federal acquisition databases, and established acquisition milestones and peer-review processes. Your analyses and draft documents support Government decisions; the Government retains approval, award, signature, and other inherently governmental authorities.
Work Schedule and Duration
Work is full-time, normally 40 hours per week, less Government holidays and shipyard curtailment days. Coordinate your schedule within 6:00 a.m.–5:00 p.m. Eastern Time, Monday–Friday, with a half-hour lunch and no more than eight work hours per day. Services are primarily onsite at Portsmouth Naval Shipyard in Kittery, Maine. Telework requires Government concurrence and remains subject to approval and withdrawal.
The notice identifies an anticipated base period of November 3, 2026–November 2, 2027. The requirement includes one option year, subject to Government exercise. Routine travel is not anticipated. Start date and continued assignment depend on award, onboarding, funding, and Government requirements.
Responsibilities and Expected Activities
Activities vary with the assigned acquisition workload and procurement milestones.
Analyze requirements packages, technical specifications, statements of work, sole-source justifications, and supporting documentation; identify gaps and coordinate corrections through the contractor Program Manager.
Conduct market research and recommend acquisition approaches, competition strategies, contract methods, sources, milestones, and risk controls for complex procurements.
Develop independent Government estimate support using historical purchases, current market data, and comparable agency acquisitions.
Evaluate fixed-price and cost-reimbursement proposals and contract pricing using Excel lookups, pivot tables, formula-based conditional formatting, and complex nested functions.
Build and validate pricing analyses and calculators that support source selection, contract adjustments, and contracting officer representative invoice reviews.
Draft requests for quotations, requests for proposals, combined synopsis and solicitations, justifications and approvals, and supporting acquisition documentation with appropriate terms and conditions.
Coordinate documentation of funding availability and applicable legal concurrence before Government release or approval of acquisition actions.
Prepare source selection plans, evaluation sheets, conflict-of-interest and nondisclosure documentation, and draft source selection decision memoranda for Government review.
Support proposal evaluations, develop pre-negotiation objectives and recommended negotiation strategies, and assist contracting officers with authorized discussions.
Prepare award packages for stand-alone contracts, indefinite-delivery/indefinite-quantity contracts, basic ordering agreements, blanket purchase agreements, task orders, and delivery orders; draft COR designation letters and record award data.
Draft option exercises, SF-30 modifications, and other post-award documentation; analyze performance discrepancies and support Government resolution of performance issues, claims, and closeout actions.
Review contractor teammates’ procurement packages for accuracy, completeness, and FAR, DFARS, and local policy compliance before submission to the Government contracting officer.
Mentor acquisition personnel, deliver on-the-job training, and develop job aids and presentations that improve technical proficiency and recurring procurement processes.
Maintain complete electronic contract files, track procurement milestones and action status, document hours as required, attend progress meetings, and support orderly transfer of ongoing actions and records at transition.
Job Features
| Job Category | Acquisition & Contract Management |
| MINIMUM QUALIFICATIONS | Bachelor’s degree; a business degree is preferred. | Skill in electronic commerce and automated acquisition systems, and experience training, mentoring, or sharing acquisition knowledge with others. | Ability to produce accurate procurement documentation, communicate clearly, manage multiple deadlines, and perform professionally during periods of high workload and pressure. |
| REQUIRED SKILLS | At least eight years of government contracting experience, including commercial and noncommercial supplies and services, indefinite-delivery/indefinite-quantity contracts, and task and delivery orders. | DAWIA Contracting Professional Certification or a PWS-accepted equivalent. PWS examples are DAWIA Level III, FAC-C under the new criteria/FAC-C-DoD, or legacy FAC-C Level III. Provide documentation of the qualifying certification. | Expert knowledge of federal contracting law, regulations, policies, precedents, and procurement procedures sufficient to plan, lead, review, or audit complex procurement functions, including application of FAR and DFARS. | Demonstrated proficiency with Microsoft 365 and advanced Excel, including HLOOKUP, VLOOKUP, XLOOKUP, pivot tables, custom-formula conditional formatting, and complex nested functions for large pricing datasets. |
| TECHNICAL SKILLS | Extensive proficiency and working experience with contract writing systems such as ePS or SPS/PD2; FPDS-NG; SAM; Word, Excel, and PowerPoint; Adobe Acrobat; GSA eBuy, eLibrary, and Advantage; and PIEE applications such as CLS, EDA, SPRS, and GFP. |
| DESIRED QUALIFICATIONS | Navy, NAVSEA, naval shipyard, or comparable DoD acquisition experience supporting maintenance, repair, modernization, or operational requirements. | Experience with complex equipment and service acquisitions, fixed-price and cost-type contracts, acquisition compliance reviews, and contract file audits. | Experience with PNSY Acquisition Management System workflows, local procurement lead-time requirements, and Navy collaboration tools such as Flank Speed and Microsoft Teams. | Evidence of improved procurement quality, reduced rework, more reliable pricing analysis, or successful delivery against acquisition milestones. | Advanced acquisition or business education, NCMA membership, or professional credentials such as CPCM, CFCM, or CCMA. These do not automatically substitute for the required PWS certification. |
| SUITABILITY/SECURITY REQUIREMENT | U.S. citizenship is required. Candidates must complete Government installation-access vetting and obtain and maintain required shipyard badges, CAC and/or DBIDS credentials, and authorized system access. Provide two valid forms of identification, including proof of U.S. citizenship, as required by the Government. Complete shipyard orientation, cyber awareness, computer security, OPSEC, and acquisition system training, and safeguard sensitive procurement, proprietary, source selection, and personal information. Disclose potential conflicts of interest through Ascension’s established process. |
Protect our Land, Ascend with Us!
Ascension LLC seeks an experienced Contract Specialist to support the U.S. Navy Portsmouth Naval Shipyard Contracting and Logistics Department, Code 400. You help the customer acquire supplies, services, equipment, and information technology needed to maintain, repair, and modernize LOS ANGELES and VIRGINIA Class submarines. This role suits a federal acquisition professional who brings sound procurement judgment, strong cost and price analysis skills, and the ability to produce accurate, compliant contracting packages under competing deadlines.
2 Role Summary and Work Schedule
You support the full acquisition lifecycle, from requirements review and market research through solicitation, source selection support, award preparation, post-award administration, and closeout. You work through Ascension's Program Manager and collaborate with Government contracting officers, contracting specialists, CORs, and program offices. Your analysis and documentation help reduce procurement delays, resolve acquisition issues, and maintain complete contract files. Government officials retain approval, award, and other inherently governmental decision authority.
The ideal candidate is self-directed, organized, detail-oriented, and customer-focused; anticipates missing information and compliance risks; proposes practical solutions; and communicates clearly under pressure. You use approved contract-writing systems, procurement databases, Microsoft 365, advanced Excel, Adobe Acrobat, and electronic filing and peer-review processes.
The schedule is 40 hours per week, excluding Government holidays and shipyard curtailment days. Work occurs Monday through Friday within 6:00 a.m. to 5:00 p.m. Eastern Time, with no more than eight working hours per day and a half-hour lunch. Telework requires Government concurrence and may be denied or ended. Travel is not anticipated. The advertised base period is November 3, 2026, through November 2, 2027, with one option year subject to exercise.
3 Expected Activities
Review acquisition requirements, statements of work, technical specifications, funding documentation, and sole-source justifications for completeness and consistency; flag gaps for resolution.
Conduct market research and analyze historical purchases, market pricing, and comparable procurements to support Independent Government Estimates and acquisition planning.
Develop acquisition strategy recommendations addressing competition, contract type, sources, risks, costs, and procurement milestones.
Draft RFQs, RFPs, combined synopses and solicitations, terms and conditions, and supporting documentation for Government review.
Analyze fixed-price and cost-reimbursement pricing using Excel lookups, PivotTables, conditional formatting, and complex nested functions; document assumptions and conclusions.
Prepare source selection plans, evaluation worksheets, conflict-of-interest and nondisclosure documentation, and draft decision memoranda; coordinate evaluation inputs.
Support prenegotiation objectives and offeror discussions; prepare contract award packages, task and delivery order documents, and COR designation letters.
Prepare option exercise and SF-30 modification documentation; analyze performance discrepancies and support Government resolution of administration, claims, and closeout issues.
Maintain accurate procurement records and award data in approved systems; apply local filing standards and procurement action lead-time requirements.
Conduct internal peer reviews, respond to review comments, track action status, record work hours on time, and report risks through Ascension's management chain.
Share lessons learned and practical job aids, participate in required training and status meetings, and support orderly transfer of files and pending actions during transition.
Job Features
| Job Category | Acquisition & Contract Management |
| MINIMUM QUALIFICATIONS | Hold a bachelor's degree. Education and experience are separate mandatory requirements; one does not substitute for the other. | Meet the citizenship and access requirements below and perform the required full-time onsite schedule. |
| REQUIRED SKILLS | Bring at least five years of Government contracting experience covering commercial and noncommercial supplies and services, IDIQ contracts, and task and delivery orders. | Hold DAWIA Contracting Professional Certification or a PWS-recognized equivalent: DAWIA Level II, FAC-C under the new criteria, FAC-C-DoD, or legacy FAC-C Level II. Provide documentation of the certification. | Demonstrate expert knowledge of federal contracting laws, regulations, policies, precedents, and procedures sufficient to plan, lead, review, or audit complex procurement functions, including application of FAR, DFARS, and local command policies. | Demonstrate proficiency in Microsoft 365 and advanced Excel, including HLOOKUP, VLOOKUP, XLOOKUP, PivotTables, custom conditional formatting, and complex nested functions for large pricing datasets. | Demonstrate extensive proficiency and working experience with contract-writing systems such as ePS or SPS/PD2; FPDS-NG; SAM; Microsoft Word, Excel, and PowerPoint; Adobe Acrobat; GSA eBuy, eLibrary, and Advantage; and PIEE applications such as CLS, EDA, SPRS, and GFP. |
| TECHNICAL SKILLS | Show experience with complex equipment, services, and IT acquisitions; fixed-price and cost-reimbursement arrangements; and IDIQs, BOAs, BPAs, task orders, and delivery orders. |
| DESIRED QUALIFICATIONS | Hold a bachelor's degree in business, acquisition, supply chain management, or a related field; an applicable graduate degree is a plus. | Bring more than five years of directly relevant federal contracting experience, particularly Navy, NAVSEA, shipyard, industrial maintenance, or repair and modernization support. | Show experience with complex equipment, services, and IT acquisitions; fixed-price and cost-reimbursement arrangements; and IDIQs, BOAs, BPAs, task orders, and delivery orders. | Show hands-on familiarity with PNSY Acquisition Management System (AMS), ePS, local workflows, and procurement lead-time tracking. | Provide examples of accurate acquisition packages, pricing models, reduced rework, timely procurement actions, peer review, and knowledge sharing. | Hold additional relevant contracting credentials or participate in acquisition professional associations. Neither additional certification nor association membership is mandatory. |
| SUITABILITY/SECURITY REQUIREMENT | Be a U.S. citizen and provide acceptable current identification, including proof of citizenship, for shipyard and NAVSEA access. | Complete Government-required access vetting and obtain and maintain the required CAC, DBIDS credential when applicable, and shipyard badge. | Safeguard Government property, procurement-sensitive information, source selection information, proprietary data, and personally identifiable information; report potential disclosures and conflicts of interest promptly. | Complete required shipyard orientation, cybersecurity awareness, OPSEC, AMS, ePS, and other assigned training; comply with site security and applicable safety procedures. |
Ascension, LLC is seeking an experienced Technical Writer / Documentation Specialist to support documentation development, reporting, and knowledge management activities for public health consulting and program support initiatives.
The ideal candidate possesses demonstrated experience developing professional reports, Standard Operating Procedures (SOPs), policy documents, process guides, technical documentation, and accessible materials for government agencies, public health organizations, or similarly regulated environments.
We are seeking a highly organized, self-directed professional who can translate complex operational, programmatic, and technical information into clear, accurate, structured, and actionable documents for diverse audiences.
The selected contractor will play an important role in ensuring that program deliverables are consistent, properly reviewed, version-controlled, accessible, and aligned with client requirements.
Candidates should demonstrate strong technical writing, document management, stakeholder coordination, quality assurance, and Microsoft 365 skills.
Summary of the Contractor Role
The Technical Writer / Documentation Specialist provides cross-functional documentation and reporting support to project managers, business analysts, public health subject matter experts, policy specialists, and other consulting personnel supporting the Delaware Division of Public Health.
The contractor will develop, edit, format, and maintain documentation associated with public health programs, operational procedures, governance activities, process improvements, program evaluations, and project implementation efforts.
The role requires the ability to gather information from multiple sources, interview subject matter experts, organize complex content, and produce polished documentation suitable for internal operations, executive leadership, government review, and stakeholder distribution.
The ideal candidate is detail-oriented, responsive, adaptable, and comfortable working independently in environments where requirements may evolve or source materials may be incomplete.
The contractor must demonstrate sound judgment when identifying documentation gaps, resolving conflicting information, managing competing priorities, and maintaining document accuracy and consistency.
Key outcomes include:
- Accurate, professional, and consistently formatted program documentation.
- Clear SOPs and operational guides that support standardized processes.
- Well-organized, accessible reports and deliverables.
- Effective document version control, review tracking, and records management.
- Timely completion of documentation assignments with minimal rework.
- Improved knowledge transfer and institutional documentation.
The position is expected to provide approximately 20 hours of support per month, with workloads varying based on assigned deliverables and project schedules.
Anticipated Responsibilities and Activities
Technical Writing and Document Development
- Develop technical reports, SOPs, policy documents, procedural manuals, work instructions, and program support materials.
- Draft executive summaries, project reports, briefing documents, implementation guides, and other written deliverables.
- Translate complex technical, operational, regulatory, and programmatic information into clear, audience-appropriate language.
- Document business processes, workflows, operational requirements, roles, responsibilities, and decision-making procedures.
- Create reusable templates, checklists, reference guides, and standardized document formats.
- Revise existing documentation to reflect updated requirements, processes, policies, and organizational practices.
Editing, Quality Assurance, and Accessibility
- Review reports, policies, SOPs, and project deliverables for clarity, completeness, consistency, grammar, and technical accuracy.
- Edit documents to comply with client-approved formatting, terminology, templates, and style guides.
- Apply accessibility best practices, including appropriate headings, alternative text, readable tables, and accessible document structures.
- Evaluate Microsoft Word, PowerPoint, and PDF deliverables for applicable Section 508 and WCAG accessibility requirements.
- Verify document references, figures, tables, appendices, hyperlinks, and supporting materials.
- Conduct final quality assurance reviews before deliverables are submitted for client approval.
Document Management and Version Control
- Maintain controlled document repositories using Microsoft SharePoint, Teams, or approved document management platforms.
- Implement standardized document naming conventions, revision histories, approval tracking, and version control procedures.
- Organize project files and documentation to support retrieval, knowledge sharing, and records management.
- Track document review cycles, stakeholder comments, approval status, and submission deadlines.
- Archive approved documentation in accordance with client records retention and information management requirements.
Stakeholder Coordination and Reporting
- Collaborate with project managers, program analysts, public health specialists, and other subject matter experts to collect and validate information.
- Conduct structured interviews and documentation review sessions to clarify technical and operational requirements.
- Consolidate stakeholder feedback and incorporate approved revisions into final deliverables.
- Prepare meeting summaries, action-item documentation, progress reports, and supporting presentation materials.
- Coordinate document review and approval workflows to ensure timely delivery.
- Identify inconsistencies, missing information, and documentation risks, recommending corrective actions
Job Features
| Job Category | Communications |
| MINIMUM QUALIFICATIONS | Bachelor's degree in English, Technical Communication, Communications, Journalism, Public Administration, Information Management, or a closely related field. Equivalent combinations of relevant education and professional experience may be considered. |
| REQUIRED SKILLS | Minimum 3 years of professional experience in technical writing, document development, editing, or documentation management. Demonstrated experience preparing SOPs, technical reports, policy documents, process guides, or operational manuals. Experience working with multidisciplinary teams and subject matter experts to gather and validate information. Experience managing document revisions, review cycles, formatting standards, and quality control. Demonstrated ability to manage multiple documentation assignments and meet established deadlines. Experience producing professional documents for management, operational personnel, or external stakeholders. |
| TECHNICAL SKILLS | Advanced proficiency in Microsoft Word, including styles, templates, tables, section formatting, references, and tracked changes. Proficiency in Microsoft Excel, PowerPoint, Outlook, and Teams. Working knowledge of Microsoft SharePoint or comparable document management systems. Experience creating and editing PDF documents using Adobe Acrobat or equivalent software. Familiarity with document accessibility practices and accessible electronic document preparation. Strong proofreading, editing, information organization, and written communication skills. Ability to interpret technical instructions, process descriptions, and project requirements. Understanding of document control, records management, and information confidentiality. |
| DESIRED/PREFFERED QUALIFICATIONS | Five or more years of experience supporting technical documentation or government consulting engagements. Experience supporting state or federal government agencies, particularly public health, healthcare, or human services programs. Experience preparing public health program documentation, grant reports, policy manuals, compliance documentation, or program evaluation reports. Familiarity with public health terminology, governance structures, and program operations. Experience supporting process improvement, business process mapping, and organizational change initiatives. Familiarity with HIPAA, protected health information (PHI), and government information-handling requirements. Experience creating Section 508-compliant Word, PowerPoint, and PDF documents. Proficiency in Adobe Acrobat Pro, SharePoint Online, Visio, and Microsoft 365 collaboration tools. Experience creating process diagrams, workflow documentation, and visual reference materials. Familiarity with document quality management practices aligned with ISO 9001:2015. Experience developing controlled templates, document libraries, and formal approval workflows. |
| SUITABILITY/SECURITY REQUIREMENTS | Must successfully complete any background screening or suitability review required by Ascension or the client. Must be eligible to access applicable State of Delaware systems and information, subject to client authorization. Must maintain confidentiality of government, programmatic, operational, and sensitive information. Must comply with applicable information security, privacy, records management, and data-handling requirements. Must complete required confidentiality, cybersecurity awareness, privacy, or HIPAA training when applicable to assigned duties. Must comply with restrictions governing the storage, processing, and transfer of non-public State of Delaware information. |
Ascension, LLC is seeking an experienced, compassionate, and highly organized Client Services / Relocation Coordinator to support family and client assistance activities associated with programs administered by the State of Delaware Division of Public Health.
The ideal candidate brings demonstrated experience in client service coordination, human services, relocation assistance, case documentation, and community resource navigation. This professional plays an important role in ensuring that individuals and families receive timely, coordinated, and appropriate logistical support when accessing public health programs or participating in relocation-related activities.
Ascension seeks a professional who combines strong interpersonal communication skills with practical case coordination experience and the ability to manage sensitive situations professionally and discreetly.
The successful candidate demonstrates the ability to work independently, establish trusting relationships with diverse populations, anticipate logistical challenges, coordinate multiple service providers, and maintain accurate documentation.
Candidates with experience supporting public health departments, human services agencies, housing assistance programs, community-based organizations, or government-funded family support initiatives are particularly encouraged to apply.
Summary of the Contractor Role
The Client Services / Relocation Coordinator provides administrative, logistical, and service coordination support for individuals and families participating in DPH-administered programs.
The contractor serves as a coordination point among clients, families, public health personnel, community organizations, and service providers to facilitate access to appropriate services and resources.
Responsibilities include client communication, relocation planning assistance, service referrals, scheduling, provider coordination, logistical tracking, and maintaining accurate case documentation.
The role requires an organized and responsive professional capable of balancing multiple client needs, resolving routine service coordination issues, identifying potential barriers, and escalating matters requiring program management intervention.
The contractor must exercise sound judgment, demonstrate cultural sensitivity, protect confidential client information, and maintain professional relationships with internal and external stakeholders.
Work may involve navigating changing client circumstances, coordinating time-sensitive requests, and documenting service activities using approved agency systems, case tracking tools, and Microsoft Office applications.
Primary Objective: Ensure that assigned families and clients receive timely, organized, and documented service coordination and relocation-related support consistent with DPH program objectives and established procedures.
Anticipated Day-to-Day Responsibilities
Client and Family Services Coordination
- Coordinate client and family support activities, ensuring timely communication and access to assigned services.
- Communicate with clients and family representatives to identify logistical needs, service barriers, and coordination requirements.
- Assist clients in navigating approved public health, community support, and relocation-related services.
- Schedule client appointments, provider consultations, follow-up activities, and service coordination meetings.
- Respond to client inquiries and service requests professionally, accurately, and within established timelines.
- Escalate complex client concerns, urgent service needs, and unresolved coordination issues to designated program personnel.
Relocation Planning and Logistics
- Develop individualized relocation coordination checklists and logistical support plans when authorized.
- Coordinate relocation-related activities with approved vendors, community organizations, and service providers.
- Track relocation milestones, scheduled services, outstanding actions, and completion status.
- Verify service arrangements and communicate scheduling changes to affected stakeholders.
- Identify potential relocation barriers and recommend practical coordination solutions.
- Facilitate communication among clients, service providers, and program representatives to support orderly transitions.
Service Referrals and Provider Coordination
- Identify appropriate community resources and approved service providers based on established program eligibility and referral procedures.
- Initiate referrals for authorized family assistance, housing-related, transportation, and other applicable support services.
- Maintain updated service provider contact information and referral tracking records.
- Follow up with providers to verify referral receipt, service scheduling, and resolution of outstanding needs.
- Document service outcomes and communicate unresolved issues to program leadership.
Case Documentation and Reporting
- Maintain accurate, timely, and confidential client records in approved case management systems.
- Record client interactions, service referrals, relocation activities, follow-up actions, and case status updates.
- Prepare periodic activity summaries, case coordination reports, and service tracking updates.
- Monitor outstanding client requests and service deadlines to prevent unnecessary delays.
- Protect personally identifiable information and other sensitive client records in accordance with applicable privacy requirements.
- Support quality assurance reviews by ensuring that case records are complete, consistent, and properly organized.
Program and Administrative Support
- Collaborate with DPH personnel, case managers, service providers, and other assigned stakeholders.
- Participate in coordination meetings and provide updates on assigned cases and service activities.
- Maintain organized electronic records, service logs, schedules, and action trackers.
- Recommend improvements to client communication, referral tracking, and logistical coordination procedures.
- Complete assigned activities within authorized hours, project schedules, and applicable service standards.
Job Features
| Job Category | Human Resources |
| MINIMUM QUALIFICATIONS | High school diploma or GED required. Associate degree in Human Services, Social Services, Public Health, Business Administration, Healthcare Administration, or a related field may substitute for some relevant experience. |
| REQUIRED SKILLS | Minimum 2 years of relevant experience in client services, case coordination, human services support, relocation logistics, community outreach, or a comparable service delivery role. Demonstrated experience coordinating activities involving multiple clients, stakeholders, or service providers. Experience maintaining confidential records, tracking service requests, and preparing case or activity documentation. Experience communicating with individuals and families from diverse socioeconomic and cultural backgrounds. |
| TECHNICAL SKILLS | Proficiency in Microsoft Word, Excel, Outlook, and Teams. Ability to maintain electronic case files, service logs, spreadsheets, and referral tracking systems. Familiarity with scheduling tools, document management systems, and client or case management databases. Ability to prepare accurate activity reports and maintain organized documentation. Working knowledge of privacy and confidentiality practices applicable to sensitive client information. |
| DESIRED/PREFFERED QUALIFICATIONS | Bachelor's degree in Social Work, Human Services, Public Health, Psychology, Sociology, Healthcare Administration, or a related discipline. Three or more years of experience supporting public health, social services, housing assistance, family support, or community-based programs. Previous experience supporting a state or local health department, Department of Health and Social Services, or government-funded human services program. Experience coordinating relocation or transitional support for families or vulnerable populations. Knowledge of Delaware community resources, social service networks, and referral programs. Familiarity with trauma-informed communication and person-centered service delivery. Experience using Salesforce, Apricot, Microsoft Dynamics 365, or comparable case management platforms. Experience working with multidisciplinary teams, including social workers, case managers, public health professionals, and community service providers. Bilingual communication skills, particularly English and Spanish, are advantageous. |
| SUITABILITY/SECURITY REQUIREMENTS | Security Clearance: No Secret, Top Secret, or federal security clearance is identified for this position. Background Screening: Must be willing to complete applicable background screening, subject to client requirements and relevant law. Confidentiality: Must safeguard client records, personally identifiable information, and sensitive program information. Data Security: Must comply with applicable Delaware information security policies, confidentiality agreements, and authorized data handling procedures. HIPAA: Must comply with HIPAA requirements when assigned duties involve protected health information and HIPAA applies. Client Interaction: Additional suitability checks may apply depending on the population served and the final Statement of Work. |
Ascension, LLC is seeking an experienced Training and Curriculum Development Specialist to design, develop, facilitate, and evaluate professional training programs supporting the State of Delaware Division of Public Health (DPH).
The ideal candidate combines expertise in instructional design, adult learning, stakeholder engagement, and program implementation to develop practical, accessible, and measurable learning experiences for public health professionals, program administrators, and other stakeholders.
This position is particularly suited for a professional who understands how to translate complex program requirements, operational procedures, and policies into structured learning materials that strengthen workforce capabilities, improve consistency in program implementation, and support organizational performance.
The successful candidate must demonstrate the ability to independently assess training needs, develop comprehensive curricula, facilitate interactive workshops, and measure training effectiveness.
Ascension seeks a self-driven professional who works effectively with minimal supervision, anticipates challenges, manages competing priorities, and produces high-quality deliverables within established schedules.
Experience supporting government agencies, public health organizations, healthcare programs, or human services initiatives is highly valued.
Summary of the Contractor Role
The Training and Curriculum Development Specialist provides specialized training design, instructional development, and facilitation services in support of public health consulting and program implementation initiatives.
The contractor collaborates with DPH program managers, subject matter experts, and stakeholders to identify workforce development needs and create instructional solutions that improve knowledge transfer, operational readiness, and employee performance.
Responsibilities include developing training needs assessments, curricula, facilitator guides, participant materials, workshops, job aids, and evaluation instruments.
The specialist also supports instructor-led and virtual training delivery, facilitates interactive learning sessions, and analyzes participant feedback to identify opportunities for improvement.
The position requires strong organizational skills, instructional creativity, excellent communication, and the ability to translate technical or policy-driven information into accessible learning experiences.
The contractor must be comfortable working in evolving project environments where training priorities, stakeholder expectations, and program requirements may change.
The position is structured as a part-time engagement averaging approximately 40 hours monthly during eight active training months, allowing Ascension to provide targeted training services without requiring year-round staffing.
Anticipated Responsibilities and Activities
Training Needs Assessment and Planning
- Conduct training needs assessments through stakeholder interviews, surveys, document reviews, and organizational capability evaluations.
- Identify workforce knowledge gaps, operational training requirements, and professional development priorities.
- Collaborate with DPH program managers and subject matter experts to establish measurable training objectives.
- Develop training implementation plans, schedules, learning objectives, and instructional delivery strategies.
- Recommend appropriate instructional approaches based on audience characteristics, training complexity, and available resources.
Curriculum and Instructional Materials Development
- Design structured curricula using adult learning principles and recognized instructional design methodologies.
- Develop facilitator guides, instructor manuals, participant guides, presentations, lesson plans, and learning activities.
- Create practical job aids, reference materials, process guides, and training templates.
- Translate complex program policies, procedures, and technical information into clear, accessible instructional content.
- Incorporate interactive exercises, case studies, knowledge checks, and scenario-based learning activities.
- Review instructional materials for accuracy, consistency, accessibility, and alignment with learning objectives.
- Maintain version control and organized repositories of training materials.
Training Delivery and Facilitation
- Facilitate instructor-led workshops, virtual learning sessions, and stakeholder training events.
- Deliver engaging presentations using adult learning and participatory facilitation techniques.
- Lead group discussions, practical exercises, demonstrations, and collaborative learning activities.
- Adapt instructional methods to accommodate varying participant experience levels and learning needs.
- Coordinate training logistics, including scheduling, materials preparation, participant communications, and technology readiness.
- Respond to participant questions and provide clarification on program procedures and instructional topics.
Training Evaluation and Continuous Improvement
- Develop participant feedback surveys, knowledge assessments, and training evaluation instruments.
- Measure training effectiveness using participant feedback, learning outcomes, and performance indicators.
- Analyze evaluation findings to identify instructional strengths, knowledge gaps, and opportunities for improvement.
- Recommend curriculum revisions and improvements to training delivery methods.
- Prepare training evaluation summaries, recommendations, and reports for program leadership.
- Document lessons learned and incorporate feedback into future training activities.
Stakeholder Engagement and Program Implementation
- Engage program managers, operational personnel, and subject matter experts to validate instructional requirements.
- Facilitate working sessions to support training content development and program implementation.
- Coordinate with project teams to align training activities with implementation milestones.
- Support organizational change initiatives through targeted communication and workforce education.
- Monitor training deliverables, schedules, and outstanding action items.
- Communicate progress, risks, and recommended corrective actions to project leadership.
Job Features
| Job Category | Training |
| MINIMUM QUALIFICATIONS | Bachelor's degree in Education, Instructional Design, Training and Development, Organizational Development, Public Health, Healthcare Administration, Human Resources, or a related field. |
| REQUIRED SKILLS | Minimum 4 years of progressively responsible experience in training development, instructional design, curriculum development, or professional education. Demonstrated experience conducting training needs assessments and translating findings into instructional solutions. Experience developing instructor-led and virtual training curricula. Experience creating facilitator guides, participant manuals, presentations, job aids, and evaluation instruments. Demonstrated experience facilitating workshops, professional development sessions, or organizational training. Experience collaborating with subject matter experts and stakeholders. Experience assessing training effectiveness and recommending improvements. |
| TECHNICAL SKILLS | Proficiency in Microsoft Word, PowerPoint, Excel, Outlook, and Teams. Working knowledge of virtual learning and collaboration platforms. Familiarity with adult learning principles and instructional design frameworks, such as ADDIE. Ability to develop structured training materials, surveys, assessments, and evaluation reports. Strong technical writing, presentation development, facilitation, and documentation skills. Ability to organize and manage multiple instructional deliverables within defined schedules. |
| DESIRED/PREFFERED QUALIFICATIONS | Master's degree in Instructional Design, Education, Organizational Development, Public Health, or a related discipline. Six or more years of experience designing and delivering professional training programs. Experience supporting state or federal government agencies, particularly public health or health and human services organizations. Experience developing workforce training programs associated with public health initiatives, program operations, or organizational transformation. Experience supporting training programs involving diverse professional and stakeholder groups. Experience with Articulate 360, Storyline, Rise, Adobe Captivate, or comparable eLearning development platforms. Experience administering or developing content for Learning Management Systems (LMS). Knowledge of Kirkpatrick's training evaluation model. Experience with Section 508 accessibility and accessible instructional design. Experience developing blended learning programs, train-the-trainer programs, and competency-based learning. Familiarity with Microsoft Forms, SharePoint Online, and digital training repositories. Experience supporting organizational change management and program implementation. |
| SUITABILITY/SECURITY REQUIREMENTS | Security Clearance: No Secret or Top Secret clearance is identified for this position. Background Screening: Must successfully complete any background screening required by Ascension or the State of Delaware for assigned work. Confidentiality: Must protect confidential program information, participant records, and non-public government data. Data Protection: Must comply with applicable State of Delaware information security, privacy, and confidentiality requirements. HIPAA/PHI: Compliance may be required if an assigned project involves protected health information. HIPAA experience is not established as a universal prerequisite for this position. Work Authorization: Must be legally authorized to perform contract services in the United States. |
Ascension, LLC is seeking an experienced Stakeholder Engagement / Communications Specialist to support public health program implementation, stakeholder coordination, strategic communications, and organizational change initiatives for the State of Delaware Division of Public Health (DPH).
The ideal candidate brings demonstrated experience engaging diverse stakeholder groups, developing clear and actionable communications, facilitating productive meetings, and translating complex program information into messages that support understanding, collaboration, and informed decision-making.
This position plays an important role in helping DPH strengthen relationships with internal and external stakeholders, communicate program priorities, identify concerns, and encourage participation in public health initiatives.
Ascension seeks a professional who combines strong interpersonal communication, strategic planning, facilitation, and analytical capabilities with the ability to work independently, manage competing priorities, and deliver high-quality products within a limited part-time schedule.
Candidates with experience supporting state or federal health agencies, public health programs, government consulting engagements, organizational change management, or community outreach initiatives are particularly encouraged to apply.
Summary of the Contractor Role
The Stakeholder Engagement / Communications Specialist provides professional consulting and coordination support to strengthen stakeholder participation, improve communications effectiveness, and facilitate collaboration throughout public health program implementation.
The contractor works closely with program managers, subject matter experts, government representatives, and other stakeholders to identify engagement requirements, develop communications strategies, coordinate outreach activities, facilitate discussions, and document stakeholder feedback.
The role requires a self-driven, organized, resourceful professional capable of working in a dynamic consulting environment with minimal supervision.
The successful candidate demonstrates sound judgment, professional discretion, cultural awareness, strong written and verbal communication skills, and the ability to anticipate stakeholder concerns before they become barriers to program execution.
The contractor supports the development and maintenance of stakeholder engagement tools and products, including stakeholder registers, communications plans, meeting agendas, briefing materials, feedback trackers, and engagement summaries.
Primary anticipated deliverables:
- Stakeholder analysis and stakeholder engagement plans.
- Outreach and communications plans.
- Stakeholder-facing communications materials.
- Meeting agendas, presentations, and facilitation materials.
- Meeting summaries and stakeholder feedback reports.
- Engagement tracking logs and action-item registers.
- Communications effectiveness assessments and recommendations.
The contractor is expected to work approximately eight hours per week over a 40-week assignment, prioritizing scheduled engagement activities and deliverables rather than maintaining daily operational coverage.
Position Responsibilities and Anticipated Activities
The Stakeholder Engagement / Communications Specialist performs the following activities as required by approved project workplans and assignments:
Stakeholder Analysis and Engagement Planning
- Identify internal and external stakeholders involved in public health programs, initiatives, and organizational change activities.
- Conduct stakeholder assessments to understand interests, influence, communication needs, expectations, and potential concerns.
- Develop stakeholder engagement plans that define objectives, communication channels, engagement frequency, and expected outcomes.
- Maintain stakeholder registers, contact lists, engagement schedules, and participation tracking records.
- Recommend strategies to strengthen stakeholder participation, collaboration, and program acceptance.
Strategic Communications and Outreach
- Develop communications plans aligned with program objectives, implementation milestones, and stakeholder needs.
- Draft stakeholder announcements, briefing materials, newsletters, presentations, talking points, and informational resources.
- Translate complex program information into clear, concise, and accessible messages for diverse audiences.
- Coordinate outreach activities with program leadership and designated stakeholder representatives.
- Review communications materials for accuracy, consistency, accessibility, and alignment with approved messaging.
- Support communications associated with program implementation, process improvements, and organizational change initiatives.
Meeting Facilitation and Stakeholder Coordination
- Plan stakeholder meetings, working sessions, interviews, workshops, and engagement activities.
- Prepare meeting agendas, discussion guides, presentations, and supporting materials.
- Facilitate structured discussions to gather stakeholder input, identify concerns, and encourage collaboration.
- Document meeting discussions, decisions, stakeholder feedback, and action items.
- Track outstanding stakeholder commitments and follow-up activities.
- Coordinate with program managers and subject matter experts to resolve communications gaps and engagement challenges.
Engagement Monitoring and Reporting
- Collect qualitative and quantitative stakeholder feedback to assess engagement effectiveness.
- Analyze participation trends, stakeholder concerns, and communication outcomes.
- Develop engagement summaries, progress updates, and recommendations for program leadership.
- Monitor communications activities against established engagement objectives and project milestones.
- Identify emerging stakeholder risks, communication barriers, and opportunities for improvement.
- Maintain organized documentation and engagement records using approved collaboration and information management tools.
Job Features
| Job Category | Communications |
| MINIMUM QUALIFICATIONS | Bachelor's degree in Communications, Public Relations, Public Administration, Business Administration, Public Health, Organizational Development, or a closely related field. |
| REQUIRED SKILLS | Minimum 3 years of professional experience in stakeholder engagement, strategic communications, public affairs, community outreach, program coordination, or related consulting services. Demonstrated experience developing stakeholder engagement plans, outreach strategies, or communications materials. Experience coordinating and facilitating meetings, workshops, stakeholder interviews, or working groups. Experience documenting stakeholder feedback, preparing meeting summaries, and tracking follow-up actions. Experience supporting multiple stakeholders and managing competing deadlines. |
| TECHNICAL SKILLS | Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Teams. Ability to develop professional communications materials, briefing presentations, and stakeholder reports. Knowledge of stakeholder mapping, engagement planning, and communications management techniques. Strong business writing, editing, proofreading, and presentation skills. Ability to facilitate virtual and in-person stakeholder discussions. Strong organizational, time management, and problem-solving capabilities. Ability to maintain confidentiality and handle sensitive program information appropriately. Familiarity with accessible communications practices and plain-language writing. |
| DESIRED/PREFFERED QUALIFICATIONS | Master's degree in Communications, Public Administration, Public Health, Organizational Development, or a related discipline. Five or more years of progressively responsible stakeholder engagement or strategic communications experience. Previous experience supporting the State of Delaware, Delaware Department of Health and Social Services, Division of Public Health, or comparable government health agencies. Experience supporting federal, state, or local government consulting contracts. Experience developing communications strategies for public health initiatives, community engagement programs, or organizational transformation efforts. Knowledge of public health program implementation, health equity, community engagement, or health-related policy communications. Experience supporting organizational change management, including stakeholder readiness assessments and communications planning. Familiarity with Microsoft SharePoint, Microsoft Forms, Power BI, or other stakeholder engagement and reporting platforms. Experience developing communications products that comply with Section 508 accessibility requirements or comparable accessibility standards. Experience measuring communications effectiveness through surveys, stakeholder feedback, participation metrics, or engagement dashboards. Ability to communicate effectively with government executives, program managers, community organizations, and external partners. |
| SUITABILITY/SECURITY REQUIREMENTS | Must successfully complete any background screening or suitability verification required by Ascension and the client. Must be eligible to access applicable State of Delaware systems and information, if authorized. Must comply with client confidentiality, information security, privacy, and records management requirements. Must safeguard sensitive stakeholder information and any protected or confidential public health data. Must comply with applicable HIPAA requirements when assigned duties involve protected health information. Must follow State of Delaware data-handling requirements, including restrictions on storing or transferring nonpublic state data outside the United States. |
Ascension, LLC is seeking an experienced Data Analytics / Performance Measurement Specialist to support public health program implementation, performance monitoring, data quality management, and evidence-based decision-making for the State of Delaware's Division of Public Health.
The ideal candidate brings demonstrated expertise in developing key performance indicators (KPIs), evaluating program outcomes, analyzing operational and financial performance data, and translating complex information into actionable recommendations for government program managers and executive leadership.
We are particularly interested in professionals who understand how data analytics supports public-sector accountability, program integrity, fiscal stewardship, and continuous process improvement.
Successful candidates are analytical problem-solvers who combine strong technical capabilities with business and program management expertise. They must be comfortable working independently, identifying inconsistencies in complex datasets, and communicating meaningful findings to both technical and nontechnical stakeholders.
Summary of the Contractor Role
The Data Analytics / Performance Measurement Specialist provides analytical and performance management support to help the Division of Public Health assess program effectiveness, strengthen data reliability, monitor operational outcomes, and improve the delivery of public health services.
The contractor supports the development and implementation of performance measurement frameworks that connect program objectives with measurable outcomes. This includes identifying relevant KPIs, establishing baseline measurements, developing dashboards, conducting trend analyses, and preparing evaluation reports.
The role also supports program integrity and fiscal management through data validation, performance monitoring, variance analysis, and identification of operational inefficiencies or potential compliance concerns.
The ideal candidate demonstrates sound judgment, exceptional analytical reasoning, and the ability to convert fragmented information into structured, reliable, and meaningful insights.
Because the position operates on a limited part-time schedule, the contractor must independently prioritize activities, manage deliverable deadlines, anticipate analytical challenges, and produce accurate work products with minimal supervision.
The specialist collaborates with program managers, financial personnel, operational stakeholders, and other consultants to ensure performance reporting supports informed decision-making and continuous improvement.
Key Responsibilities and Anticipated Activities
Performance Measurement and KPI Development
- Develop and maintain KPI frameworks aligned with public health program objectives, operational priorities, and service delivery outcomes.
- Establish measurable performance indicators, baseline values, targets, and reporting methodologies.
- Define data sources, measurement frequencies, calculation methods, and reporting responsibilities.
- Evaluate program performance against established objectives, service standards, and expected outcomes.
- Identify performance gaps, emerging trends, and opportunities for program improvement.
Data Analytics and Quality Management
- Collect, consolidate, clean, and validate programmatic, operational, and financial datasets from multiple sources.
- Conduct data quality assessments to identify missing records, inconsistencies, duplicate entries, and reporting discrepancies.
- Perform quantitative analyses to evaluate program effectiveness, operational efficiency, and resource utilization.
- Analyze historical and current performance data to identify patterns, trends, variances, and potential risks.
- Develop repeatable data validation procedures and document analytical methodologies.
- Maintain data dictionaries, source documentation, and appropriate quality-control records.
Dashboard Development and Reporting
- Design and maintain interactive performance dashboards using Microsoft Power BI, Excel, or comparable business intelligence platforms.
- Develop visualizations that communicate program outcomes, operational trends, and performance against established targets.
- Prepare recurring performance reports, analytical summaries, and executive-level briefing materials.
- Translate complex findings into clear, actionable recommendations for program managers and decision-makers.
- Support the preparation of program evaluation reports and performance improvement recommendations.
Program Integrity and Fiscal Performance
- Analyze financial and operational data to identify expenditure trends, resource utilization patterns, and potential inefficiencies.
- Support program integrity reviews through data reconciliation, exception reporting, and analytical assessments.
- Identify unusual patterns, data discrepancies, and potential control weaknesses requiring management attention.
- Support the development of performance measures that connect resource utilization with program outcomes.
- Recommend improvements to data collection, reporting, and monitoring processes.
Program Evaluation and Continuous Improvement
- Assess existing reporting processes and recommend opportunities for standardization, automation, and improved data reliability.
- Collaborate with stakeholders to define reporting requirements and performance measurement needs.
- Support process improvement initiatives through baseline assessments and before-and-after performance comparisons.
- Document findings, analytical assumptions, limitations, and recommended corrective actions.
- Present analytical results and facilitate discussions regarding performance improvement priorities.
Job Features
| Job Category | Data Analysis and Analytics |
| MINIMUM QUALIFICATIONS | Bachelor's degree in Data Analytics, Statistics, Business Analytics, Public Administration, Public Health, Information Systems, Economics, Mathematics, or a closely related discipline. |
| REQUIRED SKILLS | Minimum five (5) years of progressively responsible experience in data analysis, performance measurement, business intelligence, program evaluation, or management analytics. Demonstrated experience developing KPIs, performance dashboards, and analytical reports. Experience conducting data quality assessments, validation, reconciliation, and trend analysis. Experience analyzing operational or financial data to support management decisions. Demonstrated ability to develop and communicate actionable recommendations based on quantitative findings. Experience preparing reports, presentations, and analytical deliverables for management stakeholders. |
| TECHNICAL SKILLS | Advanced Microsoft Excel proficiency, including PivotTables, complex formulas, Power Query, and data validation. Proficiency with Microsoft Power BI, Tableau, or comparable data visualization platforms. Working knowledge of data modeling, performance measurement methodologies, and data governance principles. Ability to integrate, clean, transform, and analyze information from multiple data sources. Strong proficiency with Microsoft Word, PowerPoint, and Teams. Ability to develop clear technical documentation and repeatable reporting procedures. |
| DESIRED/PREFFERED QUALIFICATIONS | Master's degree in Public Health (MPH), Data Science, Statistics, Business Analytics, Public Administration, or a related discipline. Seven (7) or more years of relevant professional experience. Experience supporting state or federal public health agencies, health and human services programs, or government-funded initiatives. Experience with public health performance management, program evaluation, and quality improvement. Familiarity with public-sector fiscal oversight, grant reporting, compliance monitoring, or program integrity reviews. |
| SUITABILITY/SECURITY REQUIREMENTS | Must be eligible to satisfy background screening and suitability requirements established by Ascension and the State of Delaware. Must comply with applicable confidentiality, information security, and data privacy requirements. Must be able to safeguard sensitive programmatic, financial, and potentially protected health information when authorized access is required. Must comply with applicable HIPAA requirements if assigned to handle protected health information. Must comply with the State of Delaware's restrictions concerning storage or transfer of nonpublic State data outside the United States. Must follow approved data access, storage, transmission, and retention procedures. |
Ascension, LLC is seeking an experienced Compliance, Audit and Program Integrity Specialist to support compliance oversight, internal controls assessments, audit readiness, and program integrity initiatives for the Delaware Division of Public Health (DPH).
The ideal candidate brings demonstrated expertise in public-sector compliance, audit coordination, regulatory and policy analysis, governance, risk assessment, and corrective action management. This professional will help government program managers identify compliance gaps, evaluate the effectiveness of internal controls, prepare for audits, and implement practical recommendations that strengthen accountability and operational performance.
We are particularly interested in professionals who have supported federal, state, or local government agencies; public health programs; healthcare organizations; or publicly funded initiatives that operate under complex regulatory and funding requirements.
The successful candidate must be analytical, organized, independent, and capable of evaluating policies, processes, and supporting documentation to determine whether established requirements are consistently followed.
This position is well suited for an experienced compliance analyst, internal auditor, program integrity specialist, risk management professional, or public-sector consultant seeking a flexible, part-time consulting engagement.
Summary of the Contractor Role
The Compliance, Audit and Program Integrity Specialist provides independent compliance assessments and targeted audit-readiness support to strengthen governance, internal controls, accountability, and overall program integrity across DPH-supported initiatives.
The contractor will review applicable policies, procedures, operational processes, compliance records, and supporting documentation to identify weaknesses, assess regulatory and procedural adherence, and recommend corrective actions.
The specialist will assist government program personnel in preparing for internal and external audits by organizing evidence, documenting findings, assessing control effectiveness, and tracking remediation activities.
Responsibilities may include reviewing compliance with applicable federal and state requirements, internal operating procedures, grant-related controls, reporting obligations, and established program governance practices.
The successful candidate is expected to work independently with minimal supervision, exercise sound professional judgment, maintain strict confidentiality, and communicate complex findings clearly to technical and nontechnical stakeholders.
Because this is a part-time consulting engagement averaging approximately 30 hours per month, the contractor must effectively prioritize assessments, meet established milestones, and deliver concise, actionable work products within limited labor hours.
The overarching objective is to help DPH maintain audit readiness, detect and address compliance risks, and improve the effectiveness of internal controls and program oversight.
Anticipated Responsibilities and Activities
Compliance Assessment and Program Integrity
- Conduct independent reviews of program operations, policies, procedures, and supporting documentation to evaluate compliance with applicable requirements.
- Assess internal controls, operational safeguards, monitoring procedures, and governance practices to identify compliance vulnerabilities.
- Evaluate program integrity risks, including insufficient documentation, inconsistent procedures, control deficiencies, and potential noncompliance.
- Review applicable federal and state regulations, agency policies, funding requirements, and established compliance standards.
- Identify gaps between documented requirements and actual operational practices.
- Develop risk-based compliance assessment findings and practical recommendations to strengthen program accountability.
Audit Preparation and Readiness
- Support internal and external audit preparation by reviewing documentation, organizing evidence, and assessing readiness against applicable requirements.
- Coordinate with program managers and designated stakeholders to identify audit documentation needs.
- Examine records, reports, policies, and control evidence for accuracy, consistency, and completeness.
- Develop audit-readiness checklists, document request trackers, and supporting review materials.
- Assist in preparing management responses and supporting documentation for identified audit findings.
- Track outstanding audit issues, required follow-up actions, and supporting evidence of corrective measures.
Corrective Action Planning and Monitoring
- Develop corrective action plans that address identified compliance deficiencies and control weaknesses.
- Recommend specific remediation activities, responsible parties, target completion dates, and measurable success indicators.
- Monitor corrective action progress and document implementation status.
- Evaluate the effectiveness of completed corrective actions to determine whether identified issues have been adequately resolved.
- Maintain compliance issue logs, risk registers, and corrective action tracking tools.
- Escalate significant compliance risks or unresolved findings through established reporting channels.
Compliance Reporting and Stakeholder Coordination
- Prepare concise compliance assessment reports, internal control reviews, monitoring summaries, and management briefings.
- Present findings and recommended improvements to designated program officials and leadership.
- Maintain organized and secure records of assessments, findings, evidence, and corrective actions.
- Coordinate targeted interviews or documentation reviews with government personnel and program stakeholders.
- Provide technical guidance regarding compliance monitoring, audit documentation, and corrective action practices.
- Support continuous improvement of compliance policies, internal controls, and monitoring procedures.
Job Features
| Job Category | Finance and Accounting |
| MINIMUM QUALIFICATIONS | Bachelor's degree in Accounting, Finance, Business Administration, Public Administration, Healthcare Administration, or a closely related field. |
| REQUIRED SKILLS | Minimum four (4) years of progressively responsible experience in compliance monitoring, internal auditing, risk assessment, regulatory compliance, or program integrity. Demonstrated experience reviewing policies, procedures, internal controls, or operational practices against established requirements. Experience conducting compliance assessments, documenting findings, and developing actionable recommendations. Experience supporting audit preparation, audit response activities, or corrective action tracking. Experience preparing formal reports, assessment summaries, compliance documentation, or management briefings. Experience managing multiple assignments and completing deliverables with limited supervision. |
| TECHNICAL SKILLS | Working knowledge of internal control principles, compliance assessment methodologies, and risk-based review techniques. Ability to interpret policy and regulatory requirements and evaluate associated operational controls. Ability to identify compliance deficiencies, analyze root causes, and recommend practical corrective actions. Proficiency with Microsoft Excel, Word, PowerPoint, Outlook, and Teams. Ability to develop and maintain audit tracking spreadsheets, compliance matrices, issue logs, and monitoring reports. Strong analytical reasoning, professional writing, interviewing, and stakeholder communication skills. Demonstrated discretion when handling confidential, sensitive, or nonpublic government information. Strong organizational skills, attention to detail, and the ability to prioritize work independently. |
| DESIRED/PREFFERED QUALIFICATIONS | Master's degree in Public Administration, Business Administration, Accounting, Finance, Healthcare Administration, or a related discipline. Five (5) or more years of experience conducting compliance reviews, internal audits, or program integrity assessments. Previous experience supporting federal or state government agencies, particularly public health, healthcare, human services, or grant-funded programs. Experience with government program oversight, risk-based monitoring, and compliance improvement initiatives. Experience supporting organizations subject to federal grant requirements, external audits, or formal regulatory reviews. |
| SUITABILITY/SECURITY REQUIREMENTS | Must be eligible to perform services for a state government client and complete any required background or suitability screening. Must maintain confidentiality of sensitive government, programmatic, financial, and potentially protected information. Must comply with applicable client policies governing information security, data access, privacy, and records management. Must be able to follow contractual requirements concerning the handling, storage, and transmission of nonpublic State of Delaware information. Must not store or transfer nonpublic State of Delaware data outside the United States. Must complete any project-specific confidentiality or information security training required by the client. |
Ascension, LLC is seeking an experienced Senior Fiscal / Reimbursement Analyst to provide specialized fiscal analysis, budget management, reimbursement review, cost allocation, and financial reporting support for public health programs administered by the State of Delaware's Division of Public Health (DPH).
The ideal candidate brings a strong background in government financial management, public-sector budgeting, healthcare reimbursement, grant-funded program expenditures, and financial controls. This individual understands how to evaluate financial information, reconcile expenditures, assess reimbursement accuracy, and translate complex fiscal data into actionable recommendations that support program accountability and effective resource allocation.
The successful candidate is analytical, organized, and self-directed, with the demonstrated ability to manage competing priorities, identify financial discrepancies, and produce accurate financial analyses and reports with limited supervision.
Experience supporting state health departments, federal or state grant programs, Medicaid reimbursement, or other publicly funded health and human services initiatives is particularly valuable.
2. Position Summary
The Senior Fiscal / Reimbursement Analyst provides recurring financial management and analytical support to help DPH maintain sound fiscal oversight, strengthen reimbursement controls, monitor program expenditures, and support accurate budget planning and reporting.
Working approximately 10 hours per week over an anticipated 40-week engagement, the contractor analyzes budget and expenditure data, reviews reimbursement documentation, evaluates cost allocations, and prepares financial reports that help program managers understand funding utilization, identify discrepancies, and make informed resource decisions.
The position requires a professional who can independently assess financial records, resolve data inconsistencies, anticipate reporting or compliance concerns, and recommend practical improvements to fiscal management processes.
The analyst is expected to use established financial management practices, spreadsheet-based analytical techniques, and available financial reporting systems to produce accurate, timely, and well-documented deliverables.
3. Key Responsibilities and Anticipated Activities
The following responsibilities will be performed throughout the engagement based on established reporting cycles, program priorities, and the availability of financial data.
Budget Development and Financial Planning
- Develop and maintain program-level budgets, expenditure forecasts, and financial planning worksheets.
- Analyze budget-to-actual performance to identify spending variances, funding gaps, and emerging fiscal risks.
- Prepare budget summaries, projections, and supporting financial documentation for management review.
- Evaluate historical spending patterns to inform future budget requirements and resource allocations.
Expenditure Analysis and Reimbursement Review
- Review expenditure transactions and supporting financial records for accuracy, completeness, and consistency with applicable requirements.
- Analyze reimbursement requests, invoices, payment records, and supporting documentation.
- Identify reimbursement discrepancies, unsupported charges, duplicate payments, and questionable expenditures for further review.
- Reconcile financial data across expenditure records, reimbursement documentation, and program budgets.
- Recommend corrective actions to address identified financial discrepancies.
Cost Allocation and Financial Controls
- Analyze direct and indirect program costs and support the development or application of cost allocation methodologies.
- Evaluate the consistency of cost assignments with program funding requirements and established fiscal policies.
- Review existing financial controls and identify opportunities to improve accuracy, accountability, and documentation.
- Maintain supporting records and audit trails for financial calculations, adjustments, and reimbursement determinations.
Financial Reporting and Stakeholder Coordination
- Prepare recurring financial status reports, expenditure analyses, reimbursement summaries, and budget deliverables.
- Develop Excel-based financial tracking tools, variance reports, and analytical summaries.
- Present financial findings, emerging issues, and recommended actions to designated program and financial management stakeholders.
- Coordinate with program managers, fiscal personnel, and other authorized stakeholders to obtain and validate financial information.
- Document analytical procedures, assumptions, and financial reporting methodologies to support repeatability and continuity.
- Deliver assigned work products according to agreed reporting schedules and quality standards.
Job Features
| Job Category | Finance and Accounting |
| MINIMUM QUALIFICATIONS | Bachelor's degree in Accounting, Finance, Business Administration, Economics, Public Administration, or a closely related discipline. |
| REQUIRED SKILLS | Minimum 7 years of progressively responsible experience in financial analysis, budgeting, fiscal management, reimbursement analysis, or related financial operations. Demonstrated experience developing budgets, performing expenditure and variance analyses, and preparing financial reports. Experience reviewing reimbursement documentation and reconciling financial records. Working knowledge of cost allocation principles, financial controls, and applicable accounting practices. Experience analyzing financial data, resolving discrepancies, and preparing recommendations for management review. Demonstrated ability to manage assignments independently and meet recurring reporting deadlines. |
| TECHNICAL SKILLS | Advanced proficiency in Microsoft Excel, including pivot tables, lookup functions, financial formulas, and data validation. Proficiency in Microsoft Word, PowerPoint, and Teams. Experience using financial management, accounting, or enterprise resource planning systems. Ability to create financial models, budget tracking tools, and standardized reporting templates. Strong financial documentation, analytical writing, and professional communication skills. Knowledge of generally accepted accounting principles (GAAP) and internal financial control practices. |
| DESIRED/PREFFERED QUALIFICATIONS | Master's degree in Finance, Accounting, Business Administration, Public Administration, or a related field. 10 or more years of financial management or senior-level fiscal analysis experience. Experience supporting state or federal government agencies, particularly public health, Medicaid, health and human services, or grant-funded programs. Knowledge of federal grant financial management principles, including 2 CFR Part 200 (Uniform Guidance), where applicable. Experience evaluating healthcare reimbursement methodologies, allowable costs, and payment documentation. Familiarity with public-sector cost allocation plans, indirect cost methodologies, and budget justification development. Experience with Oracle, SAP, Workday, PeopleSoft, or comparable financial management systems. Proficiency with Power BI, Power Query, or other financial visualization and reporting tools. Relevant certifications such as Certified Public Accountant (CPA), Certified Management Accountant (CMA), Certified Government Financial Manager (CGFM), or Certified Government Financial Specialist (CGFS). Experience supporting financial audits, compliance reviews, or fiscal monitoring activities. |
| SUITABILITY/SECURITY REQUIREMENTS | Must be authorized to work in the United States. Must be able to satisfy any background screening, confidentiality, and system access requirements established by the client. Must safeguard confidential financial, reimbursement, and program information. Must comply with applicable State of Delaware information security and data handling requirements. Must not store or transfer non-public State of Delaware data outside the United States. Must be capable of handling sensitive financial data and, if assigned, information protected under applicable privacy regulations. |
Ascension, LLC is seeking an experienced Grants Management Specialist to provide grant application development, funding research, award administration, compliance monitoring, financial and performance reporting, and grant closeout support for public-sector programs and initiatives.
The ideal candidate has demonstrated expertise managing the full grants lifecycle, preferably involving federal and state grant-funded programs in public health, health and human services, or related government environments.
The successful candidate will support the identification of funding opportunities, preparation of competitive grant applications, management of reporting deadlines, monitoring of awarded funds, and coordination of required closeout activities.
We are seeking a self-directed professional capable of independently managing competing grant deadlines, interpreting funding requirements, identifying compliance risks, and producing accurate and timely submissions.
Position Summary
The Grants Management Specialist provides specialized technical and administrative support throughout the grant lifecycle, from funding opportunity identification and application development through award monitoring, reporting, and closeout.
Working with program managers, financial personnel, and other stakeholders, the specialist helps ensure grant-funded initiatives maintain accurate documentation, meet funding agency requirements, and achieve established program objectives.
This position requires strong analytical skills, attention to detail, sound judgment, and the ability to translate complex grant requirements into practical workplans, reporting schedules, and compliance procedures.
The specialist is expected to work with minimal supervision, proactively identify upcoming deadlines and potential deficiencies, and recommend corrective actions before they affect grant performance.
The anticipated level of effort is approximately 40 hours per month, with flexibility required during grant application deadlines, reporting periods, audits, and closeout activities.
Key Responsibilities and Anticipated Activities
Grant Research and Funding Identification
- Research federal, state, and other applicable grant funding opportunities aligned with program priorities.
- Evaluate funding announcements, eligibility criteria, submission requirements, and application deadlines.
- Develop funding opportunity summaries and recommendations for program leadership.
- Maintain an organized funding opportunity pipeline and application calendar.
Grant Application Development
- Coordinate preparation of grant applications, narratives, workplans, budgets, and supporting documentation.
- Review funding notices and translate requirements into actionable application checklists.
- Collaborate with program and financial personnel to collect necessary information.
- Validate application completeness, consistency, and compliance before submission.
- Track application submissions, award decisions, and follow-up requirements.
Grant Award Management and Monitoring
- Maintain grant award records, performance periods, funding restrictions, and reporting obligations.
- Monitor award conditions, deliverable milestones, and implementation schedules.
- Track grant expenditures in coordination with responsible financial personnel.
- Review grant activity for alignment with award terms, approved budgets, and applicable requirements.
- Identify compliance concerns and recommend corrective actions.
Reporting and Compliance
- Prepare and coordinate periodic financial, programmatic, and performance reports.
- Maintain reporting calendars, compliance trackers, and supporting documentation.
- Review reports for accuracy, completeness, and alignment with funder requirements.
- Coordinate responses to grantor inquiries, monitoring requests, and audit-related documentation requests.
- Support compliance with applicable grant requirements, including 2 CFR Part 200 when relevant to the award.
Grant Closeout and Documentation
- Coordinate grant closeout checklists, final reports, and supporting financial documentation.
- Verify completion of deliverables and outstanding administrative requirements.
- Organize and maintain grant records in accordance with applicable retention policies.
- Document lessons learned and recommend improvements to grant management processes.
- Support the development of standardized grant administration procedures, templates, and tracking tools.
Job Features
| Job Category | Administrative Support |
| MINIMUM QUALIFICATIONS | Bachelor's degree in Business Administration, Public Administration, Finance, Accounting, Public Health, Nonprofit Management, or a closely related field. |
| REQUIRED SKILLS | Minimum of 5 years of progressively responsible experience in grants administration, grants management, or grant-funded program support. Demonstrated experience developing grant applications and managing reporting requirements. Experience supporting federal, state, local government, or comparable institutional grant-funded programs. Experience maintaining award files, compliance trackers, reporting schedules, and grant documentation. Experience coordinating with program managers, financial personnel, and external stakeholders. |
| TECHNICAL SKILLS | Working knowledge of federal grants management principles, including applicable Uniform Guidance requirements under 2 CFR Part 200. Proficiency with Microsoft Excel, Word, Outlook, Teams, and SharePoint or equivalent collaboration platforms. Ability to prepare grant narratives, technical reports, budget support documents, and compliance records. Ability to interpret grant agreements, funding announcements, and administrative requirements. Strong written communication, research, analytical, and document management skills. Ability to independently manage deadlines and maintain accurate records. |
| DESIRED/PREFFERED QUALIFICATIONS | Master's degree in Public Administration, Public Health, Business Administration, Finance, or a related discipline. Seven or more years of grants management experience. Experience supporting public health agencies, state health departments, or health and human services programs. Experience administering federal assistance awards, including HHS, CDC, HRSA, or other federal agency grants. Familiarity with Grants.gov, HHS Payment Management System (PMS), eRA Commons, or comparable grant management platforms. Experience supporting subrecipient monitoring, financial reconciliation, grant audits, and award closeout. Experience developing grants management dashboards, automated reporting trackers, or standardized monitoring tools. Certified Grants Management Specialist (CGMS), Grant Professional Certified (GPC), or another relevant professional credential. Membership in professional organizations such as the National Grants Management Association (NGMA) or Grant Professionals Association (GPA). |
| SUITABILITY/SECURITY REQUIREMENTS | Must successfully complete any background screening required by Ascension and the client. Must comply with applicable state and federal information security, confidentiality, and data protection requirements. Must safeguard sensitive financial, programmatic, and personally identifiable information when authorized to access such data. Must comply with applicable client policies for secure information storage, transmission, and records management. Must be eligible to access any designated government systems necessary to perform assigned responsibilities. |
Ascension, LLC is seeking an experienced Public Health Program Implementation Analyst to support the Delaware Division of Public Health (DPH) in translating public health policies, strategic initiatives, and program objectives into executable operational plans, standardized procedures, and measurable program outcomes.
The ideal candidate possesses demonstrated experience in public health program implementation, operational planning, performance monitoring, and program evaluation within a state or local health department, federal health agency, healthcare organization, or public health consulting environment.
This professional serves as a critical bridge between public health program strategy and day-to-day operations, helping DPH establish implementation priorities, coordinate program activities, monitor service delivery, identify performance gaps, and recommend corrective actions that improve operational effectiveness.
Ascension seeks a resourceful, analytical, and organized professional who can work independently, manage competing priorities, collaborate with multidisciplinary stakeholders, and convert complex program requirements into practical, actionable solutions.
Position Summary
The Public Health Program Implementation Analyst provides analytical, operational, and program management support for the planning, implementation, monitoring, and continuous improvement of public health programs and initiatives.
The contractor works with DPH program leadership, subject matter experts, operational personnel, and other stakeholders to assess program implementation readiness, establish structured workplans, develop operational procedures, evaluate service delivery, and monitor progress against established performance indicators.
The position requires an understanding of public health program operations, government service delivery environments, and the administrative processes necessary to execute public health initiatives effectively.
The successful candidate demonstrates strong problem-solving abilities, sound professional judgment, effective written and verbal communication skills, and the ability to identify operational inefficiencies and recommend sustainable improvements.
This is a part-time engagement requiring approximately 12 hours of professional services per week over an estimated 40-week assignment. Responsibilities and scheduling are adjusted according to client priorities, approved deliverables, and the applicable Statement of Work.
Key Responsibilities and Anticipated Activities
Public Health Program Implementation and Operational Planning
- Develop implementation plans translating public health program strategies, goals, and requirements into executable activities, schedules, and milestones.
- Coordinate implementation activities with program managers, operational staff, and relevant stakeholders.
- Establish workplans identifying responsible parties, resource needs, deliverables, dependencies, and target completion dates.
- Assess program implementation readiness and identify potential operational barriers.
- Recommend actionable strategies to improve implementation efficiency, program accessibility, and service delivery outcomes.
- Support the development and refinement of public health program operating models and administrative workflows.
Operational Procedures and Process Improvement
- Develop and update standard operating procedures (SOPs), operational guidelines, process maps, and implementation documentation.
- Analyze existing program workflows to identify redundancies, inefficiencies, service gaps, and improvement opportunities.
- Document current-state and future-state processes to support consistent service delivery.
- Recommend corrective measures to resolve operational bottlenecks and implementation challenges.
- Support the standardization of program activities and reporting procedures.
- Facilitate knowledge transfer and operational guidance to program personnel.
Program Monitoring, Evaluation, and Performance Measurement
- Monitor implementation progress against approved workplans, milestones, and performance objectives.
- Develop and maintain program performance indicators, tracking tools, and status reports.
- Collect, validate, analyze, and summarize program implementation and service delivery data.
- Assess operational performance, service delivery effectiveness, and progress toward measurable program outcomes.
- Identify deviations from implementation plans and recommend appropriate corrective actions.
- Prepare findings, performance summaries, and management recommendations to support informed decision-making.
- Track corrective actions and evaluate their effectiveness in resolving identified performance gaps.
Stakeholder Coordination and Reporting
- Collaborate with DPH program managers, public health professionals, community partners, and other stakeholders as appropriate.
- Facilitate implementation discussions, working sessions, and operational review meetings.
- Prepare concise progress reports, presentation materials, and implementation updates for leadership.
- Communicate project risks, dependencies, and recommended mitigation strategies.
- Document stakeholder feedback and incorporate approved improvements into program implementation plans.
- Support coordination across program areas to improve consistency, accountability, and timely execution.
Job Features
| Job Category | Public Health |
| MINIMUM QUALIFICATIONS | Bachelor's degree in Public Health, Health Administration, Healthcare Management, Public Administration, Business Administration, Health Policy, or a closely related field. |
| REQUIRED SKILLS | Minimum of 4 years of progressively responsible experience supporting public health programs, healthcare operations, government program implementation, or related program management initiatives. Demonstrated experience developing implementation plans, operational procedures, and program monitoring documentation. Experience conducting program assessments, analyzing service delivery processes, or identifying operational improvement opportunities. Experience developing performance measures, tracking milestones, and reporting program progress. Experience working with multidisciplinary teams and communicating findings to operational managers or program leadership. Demonstrated experience preparing professional reports, technical documentation, and presentations. |
| TECHNICAL SKILLS | Proficiency in Microsoft Excel, Word, PowerPoint, and Teams. Working knowledge of project planning, operational analysis, and performance monitoring methodologies. Ability to develop process documentation, implementation schedules, and program tracking tools. Proficiency in data collection, analysis, and preparation of management reports. Knowledge of program performance indicators, quality improvement methods, and corrective action tracking. Strong written communication, stakeholder coordination, analytical reasoning, and organizational skills. Ability to manage assignments independently and meet established deliverable deadlines. |
| DESIRED/PREFFERED QUALIFICATIONS | Master's degree in Public Health (MPH), Healthcare Administration (MHA), Public Administration (MPA), Health Policy, or a related discipline. 6 or more years of experience supporting public health program implementation, evaluation, or operational improvement. Prior experience supporting a state or local Department of Public Health, Department of Health and Social Services, Centers for Disease Control and Prevention (CDC), Health Resources and Services Administration (HRSA), or comparable public health organization. Experience managing or supporting public health initiatives involving community health, preventive services, population health, health equity, or health service delivery. Experience developing corrective action plans and monitoring quality improvement initiatives Proficiency in Microsoft Power BI or similar data visualization and dashboarding tools. Experience using Microsoft SharePoint, Power Automate, Smartsheet, Microsoft Project, or comparable project and workflow management applications. Familiarity with process mapping, Lean methodologies, or business process improvement/reengineering. Knowledge of public health program evaluation frameworks and performance measurement principles. Familiarity with federal or state public health grant reporting and performance accountability practices. Experience with stakeholder interviews, operational assessments, and implementation readiness evaluations. |
| SUITABILITY/SECURITY REQUIREMENTS | Must be legally authorized to work in the United States. Must successfully complete applicable background screening or suitability requirements established by the client. Must be able to comply with confidentiality, information security, and data privacy obligations associated with government and public health information. Must comply with applicable State of Delaware information security requirements and data-handling policies. Must protect sensitive program, organizational, and personally identifiable information, as applicable. Must comply with applicable HIPAA requirements if assigned access to protected health information. Must perform all assigned work within the United States and comply with applicable restrictions on storage or transfer of non-public State of Delaware data. |
Ascension, LLC is seeking a highly experienced Senior Business Process / Management Analyst to support business process improvement, process mapping, organizational assessments, and program management initiatives for the State of Delaware's Division of Public Health (DPH).
The ideal candidate is an experienced management consulting professional who combines strong business analysis, process improvement, stakeholder engagement, and technical documentation capabilities with an understanding of how public-sector organizations operate.
This individual will evaluate existing operational workflows, identify inefficiencies and performance gaps, develop practical recommendations, and help DPH implement sustainable improvements that strengthen program efficiency, accountability, and service delivery.
We are particularly interested in professionals who have supported state or federal health and human services agencies, public health programs, or other complex government organizations.
The successful candidate must be capable of independently conducting process assessments, facilitating discussions with program stakeholders, translating complex business processes into understandable visual workflows, and developing actionable recommendations that support operational improvement.
Summary of the Contractor Role
The Senior Business Process / Management Analyst serves as a core delivery resource responsible for assessing existing business operations, documenting current-state processes, identifying operational gaps, designing future-state workflows, and developing standardized procedures and improvement recommendations.
The contractor will work collaboratively with DPH program managers, operational personnel, subject matter experts, and Ascension project leadership to understand business needs and determine how processes, procedures, and workflows can be improved.
This role requires an organized, analytical, and self-directed professional who can work with minimal supervision, navigate ambiguous business requirements, anticipate operational challenges, and manage multiple deliverables within a limited part-time schedule.
The individual must possess strong facilitation and communication skills and the ability to translate stakeholder interviews, organizational policies, operational data, and business requirements into clear process documentation and recommendations.
The contractor will support process improvement activities across assigned DPH programs and initiatives, with an emphasis on operational effectiveness, standardized procedures, sustainable implementation, and measurable outcomes.
Primary expected deliverables include:
- Current-state operational assessments.
- Existing business process maps and workflow documentation.
- Gap analyses and assessments of operational inefficiencies.
- Future-state process models and recommended workflows.
- Standard Operating Procedures (SOPs) and process documentation.
- Business process improvement recommendations.
- Implementation support documentation and progress updates.
Primary Responsibilities and Anticipated Activities
Business Process Assessment and Analysis
- Conduct current-state assessments of existing business processes, operational workflows, procedures, and program activities.
- Analyze organizational processes to identify inefficiencies, redundant steps, workflow bottlenecks, inconsistent procedures, and opportunities for improvement.
- Review existing program documentation, policies, forms, reports, operational procedures, and supporting systems to establish a comprehensive understanding of business operations.
- Interview program managers, subject matter experts, and operational personnel to gather business requirements and validate existing processes.
- Evaluate process dependencies, handoffs, decision points, roles, responsibilities, and internal controls affecting program performance.
- Document assessment findings and identify operational risks, resource constraints, and process improvement opportunities.
Process Mapping and Workflow Design
- Develop detailed current-state (As-Is) process maps illustrating existing workflows, decision points, dependencies, and organizational responsibilities.
- Facilitate process discovery and workflow validation sessions with DPH stakeholders.
- Design future-state (To-Be) workflows that streamline operations, reduce unnecessary steps, strengthen accountability, and improve service delivery.
- Apply recognized business process modeling techniques to create clear, consistent, and understandable workflow diagrams.
- Identify opportunities to standardize manual procedures, improve information flow, and introduce appropriate workflow automation.
- Develop process documentation that enables program staff and management to understand, maintain, and improve operational workflows.
Gap Analysis and Continuous Process Improvement
- Perform gap analyses comparing current-state operations with desired business requirements and future-state objectives.
- Identify root causes of process inefficiencies and operational challenges.
- Recommend business process improvement and reengineering strategies to strengthen productivity, consistency, and program performance.
- Assess opportunities for workflow simplification, procedural standardization, improved coordination, and better utilization of existing systems.
- Prioritize improvement opportunities based on operational impact, feasibility, implementation effort, and business value.
- Develop actionable recommendations and support management in evaluating potential implementation approaches.
Standard Operating Procedures and Documentation
- Develop and update SOPs, process narratives, workflow guides, business rules, and operational documentation.
- Translate complex business processes into clear, structured procedures that can be consistently followed by program personnel.
- Document process owners, responsibilities, decision points, approval requirements, and procedural controls.
- Ensure process documentation is accurate, complete, consistent, and aligned with approved business requirements.
- Maintain version-controlled process documentation and incorporate stakeholder review comments.
- Prepare reports, findings summaries, presentations, and supporting materials for management review and approval.
Program Management and Implementation Support
- Support project planning, activity tracking, milestone management, and coordination of assigned process improvement initiatives.
- Coordinate with Ascension project leadership and DPH stakeholders to monitor progress on assigned deliverables.
- Support the development of implementation plans, action items, and process transition recommendations.
- Facilitate working sessions to validate recommendations and promote stakeholder understanding of proposed improvements.
- Assist program personnel in implementing approved workflow and procedural changes.
- Identify implementation challenges and recommend corrective actions.
- Support development of process performance measures to evaluate the effectiveness of approved improvements.
- Provide concise project status updates, progress summaries, and documentation of completed activities.
Stakeholder Engagement and Collaboration
- Collaborate with DPH program leadership, staff, functional teams, and subject matter experts to gather and validate business information.
- Facilitate interviews, working sessions, and process review meetings.
- Communicate technical and operational findings in a clear, concise, and actionable manner.
- Present process maps, gap analyses, improvement recommendations, and proposed workflows to stakeholders.
- Incorporate stakeholder feedback into finalized analyses and deliverables.
- Support knowledge transfer to help DPH personnel understand and sustain improved processes.
Job Features
| Job Category | Business and Management, Consulting |
| MINIMUM QUALIFICATIONS | Bachelor's degree from an accredited institution in Business Administration, Management, Public Administration, Information Systems, Industrial Engineering, Health Administration, or a closely related discipline. |
| REQUIRED SKILLS | Minimum of 7 years of progressively responsible experience in business analysis, management analysis, business process improvement, operations consulting, or a related field. Demonstrated experience conducting organizational assessments, business process reviews, and operational gap analyses. Proven experience developing current-state and future-state process maps. Experience developing SOPs, process narratives, workflow documentation, and improvement recommendations. Experience supporting program or project management activities, including deliverable tracking, stakeholder coordination, and implementation planning. Experience independently facilitating stakeholder interviews, requirements-gathering sessions, or process discovery workshops. Demonstrated ability to translate complex business requirements into practical and actionable process improvements. Experience preparing professional reports, presentations, and management-level recommendations. |
| TECHNICAL SKILLS | Proficiency with Microsoft Excel, Word, PowerPoint, Outlook, and Teams. Working proficiency with Microsoft Visio, Lucidchart, or comparable business process mapping software. Familiarity with Business Process Model and Notation (BPMN), flowcharting, swimlane diagrams, or equivalent process modeling methods. Knowledge of business process improvement, business process reengineering, and continuous improvement principles. Ability to conduct qualitative and quantitative analyses to support operational assessments. Strong technical writing, documentation, and presentation development skills. Ability to maintain organized records, track assigned deliverables, and meet project milestones. |
| DESIRED/PREFFERED QUALIFICATIONS | Master's degree in Business Administration (MBA), Public Administration (MPA), Public Health (MPH), Health Administration, Organizational Development, or a related discipline. 10 or more years of experience in business process analysis, operational transformation, management consulting, or continuous improvement. Prior consulting experience supporting the State of Delaware, state or local health and human services organizations, or federal health agencies. Experience supporting public health program operations, government service delivery, policy-driven workflows, or regulatory and compliance-oriented processes. Experience managing or participating in multi-stakeholder process improvement initiatives. Experience implementing and measuring improvements to government operations. Advanced proficiency with Microsoft Visio and process modeling methodologies. Experience with Lean Six Sigma, Lean Management, Business Process Management (BPM), or comparable continuous improvement frameworks. Familiarity with Microsoft SharePoint for document management, collaboration, and process documentation. Experience using Microsoft Power Automate to identify or support workflow automation opportunities. Experience using Power BI or similar analytical tools to support process evaluation and performance measurement. Familiarity with change management, organizational transformation, and implementation planning. Ability to develop key performance indicators (KPIs), baselines, and performance monitoring methods. Experience preparing executive-level briefings and management decision-support materials. |
| SUITABILITY/SECURITY REQUIREMENTS | Must be authorized to work in the United States. Must successfully complete background screening or suitability reviews if required by Ascension or the State of Delaware. Must comply with applicable State of Delaware information security, privacy, confidentiality, and data handling requirements. Must protect non-public State of Delaware information and comply with restrictions on storing or transferring such information outside the United States. Must comply with applicable requirements for protected health information (PHI), personally identifiable information (PII), or other sensitive information when access is required for an assigned project. Must use client-approved systems and methods for accessing, processing, storing, and transmitting project information. A Secret or Top Secret security clearance is not identified as a requirement for this position. |
Ascension, LLC is seeking a highly experienced Public Health Program Subject Matter Expert (SME) / Senior Policy Advisor to provide specialized public health policy analysis, program design, regulatory guidance, and governance advisory services supporting the State of Delaware's Division of Public Health (DPH).
The ideal candidate is a seasoned public health professional with demonstrated expertise in interpreting federal and state public health policies, evaluating program requirements, developing evidence-based policy recommendations, and advising government leadership on program implementation and operational improvements.
This individual will play an important role in helping DPH strengthen public health programs, improve program accountability, enhance regulatory alignment, and develop practical policies and implementation strategies that support effective public health service delivery.
We seek a self-directed, analytically rigorous, and collaborative professional who can navigate complex public health policy environments, translate regulatory requirements into actionable recommendations, and communicate effectively with senior government officials, program administrators, and multidisciplinary consulting teams.
The successful candidate should demonstrate the ability to work independently with minimal supervision, anticipate policy and implementation challenges, evaluate alternative solutions, and provide credible technical guidance grounded in public health research, regulatory requirements, and established best practices.
Candidates with direct experience supporting state or federal public health agencies, developing public health policies, advising on program governance, or leading public health transformation initiatives are especially encouraged to apply.
Summary of the Contractor Role
The Public Health Program SME / Senior Policy Advisor provides specialized consulting and technical advisory support for public health policy, regulation, governance, program design, and implementation initiatives.
The role supports DPH in analyzing existing policies and programs, identifying regulatory and operational gaps, evaluating proposed public health initiatives, and developing evidence-based recommendations that strengthen program effectiveness and accountability.
The advisor works collaboratively with DPH leadership, program managers, policy stakeholders, and Ascension consulting personnel to ensure that proposed policies, governance structures, and implementation approaches are technically sound, practical, and aligned with applicable public health requirements.
Responsibilities may include reviewing federal and state policy guidance, developing policy and governance documents, assessing public health program designs, providing implementation recommendations, and validating the technical accuracy of consulting deliverables.
This is a senior advisory role requiring sound professional judgment, subject-matter credibility, effective written communication, and the ability to provide targeted recommendations within a limited, part-time consulting schedule.
Primary Responsibilities and Anticipated Activities
Public Health Policy Analysis and Regulatory Advisory
- Analyze federal and state public health statutes, regulations, policies, guidance, and program requirements to identify implications for DPH initiatives.
- Review existing public health policies, administrative procedures, and governance practices to determine alignment with applicable requirements and program objectives.
- Evaluate proposed policy changes and assess their potential operational, regulatory, and programmatic impacts.
- Develop evidence-based policy recommendations and implementation considerations for DPH leadership and program stakeholders.
- Identify policy inconsistencies, regulatory gaps, and operational risks that may affect program implementation or compliance.
- Prepare policy analysis memoranda, technical reports, briefing papers, and recommendations supporting informed program decisions.
- Advise project teams on regulatory considerations affecting the design, modification, and implementation of public health programs.
Public Health Program Design and Implementation Support
- Assess existing public health program structures, service delivery approaches, administrative processes, and implementation practices.
- Develop recommendations for new or modified public health programs aligned with DPH priorities and applicable requirements.
- Evaluate proposed program designs for operational feasibility, program effectiveness, regulatory consistency, and sustainability.
- Support strategic planning, program assessments, and implementation readiness activities for public health initiatives.
- Recommend implementation strategies, operational improvements, and corrective actions to address identified program gaps.
- Collaborate with program managers and consulting personnel to translate policy recommendations into practical implementation activities.
- Review proposed program objectives, performance measures, and implementation milestones to assess alignment with intended public health outcomes.
Governance, Policy Development, and Documentation
- Develop or refine governance documents, policy frameworks, operating procedures, and program guidance materials.
- Assess program governance structures, roles, responsibilities, and decision-making processes.
- Recommend improvements to policy administration, program oversight, accountability, and operational coordination.
- Draft policy documents, executive recommendations, program guidance, and governance-related deliverables.
- Validate that policy and governance documentation accurately reflects applicable regulatory and program requirements.
- Support the development of standardized processes and documentation that promote consistent program implementation.
Technical Consultation and Quality Validation
- Provide specialized subject-matter consultation to DPH program leadership and assigned project teams.
- Review policy analyses, program designs, implementation plans, and technical deliverables for accuracy, completeness, and public health relevance.
- Validate proposed recommendations against available evidence, applicable regulations, and recognized public health practices.
- Identify technical weaknesses, unsupported assumptions, and inconsistencies in public health program deliverables.
- Recommend revisions to strengthen the quality, defensibility, and practical application of consulting recommendations.
- Participate in technical review sessions, advisory discussions, and deliverable validation meetings.
- Document technical findings and recommendations to support final acceptance of assigned work products.
Stakeholder Engagement and Advisory Support
- Collaborate with public health program administrators, regulatory specialists, project managers, and government stakeholders.
- Facilitate policy discussions, technical working sessions, and program planning meetings when requested.
- Present findings, policy options, and program recommendations to technical and nontechnical audiences.
- Coordinate with relevant federal, state, and local stakeholders to clarify applicable guidance and program considerations.
- Support the development of stakeholder-facing guidance, technical presentations, and decision-support materials.
- Communicate complex policy and regulatory concepts in clear, actionable language.
Job Features
| Job Category | Public Health |
| MINIMUM QUALIFICATIONS | Bachelor's degree from an accredited institution in Public Health, Public Policy, Health Administration, Public Administration, Healthcare Management, Health Sciences, or a closely related field. |
| REQUIRED SKILLS | Minimum 8 years of progressively responsible experience in public health policy, public health program administration, health policy analysis, government healthcare consulting, or a closely related field.Demonstrated experience interpreting and applying federal or state public health policies, regulations, and administrative requirements. Demonstrated experience supporting the design, evaluation, modification, or implementation of public health programs. Experience developing policy analyses, technical guidance, governance documentation, or evidence-based program recommendations. Experience advising program leadership or government stakeholders on policy, regulatory, operational, or program implementation matters. Experience evaluating program requirements, identifying gaps, and developing practical recommendations for improvement. Experience independently preparing executive-level technical documents, reports, and briefing materials. |
| TECHNICAL SKILLS | Strong knowledge of public health policy development, regulatory analysis, and government program administration. Understanding of public health program design, implementation planning, and program performance evaluation. Ability to interpret policy directives, regulations, program guidance, and governance requirements. Experience developing evidence-based recommendations using relevant research, program documentation, and operational findings. Strong analytical reasoning, technical writing, and executive communication skills. Ability to assess program risks, evaluate alternatives, and recommend feasible implementation approaches. Ability to communicate effectively with senior government officials, program administrators, and multidisciplinary consulting teams. Proficiency with Microsoft Word, Excel, PowerPoint, Teams, and related collaborative documentation tools. Ability to manage independent assignments and meet established deadlines within a part-time consulting schedule. |
| DESIRED/PREFFERED QUALIFICATIONS | Master's degree in Public Health (MPH), Public Policy (MPP), Public Administration (MPA), Health Administration (MHA), or a related field. Ten or more years of public health policy, program leadership, or senior government advisory experience. Direct professional experience supporting a state Division of Public Health, Department of Health, Department of Health and Human Services, or federal public health agency. Previous experience supporting Delaware public health programs or working with Delaware public health regulatory and governance frameworks. Experience advising senior government leadership on complex public health policy or program implementation initiatives. Experience developing or evaluating public health strategic plans, governance models, and operational policies. Familiarity with public health funding, grants administration, and federal program oversight requirements. Experience supporting policy impact assessments, program evaluations, implementation readiness reviews, and process improvement initiatives. Familiarity with evidence-based public health frameworks, population health assessment, health equity considerations, and outcome measurement. Experience facilitating stakeholder working groups and coordinating policy recommendations across multiple government organizations. Experience reviewing government consulting deliverables and providing independent technical validation. |
| SUITABILITY/SECURITY REQUIREMENTS | Must be able to satisfy any background screening or suitability requirements established for the assigned engagement. Must comply with State of Delaware and Ascension confidentiality, privacy, and information security requirements. Must protect sensitive public health information, personally identifiable information, and other non-public government information. Must comply with applicable data handling, access control, and document retention procedures. Must complete any required client onboarding, confidentiality agreements, or security awareness training. |
Ascension, LLC is seeking an experienced Senior Project Manager / Quality Assurance (QA) Lead to provide strategic project leadership, contractor and vendor oversight, and quality assurance for multidisciplinary consulting and support services supporting the State of Delaware Division of Public Health (DPH).
The ideal candidate brings demonstrated experience managing complex public-sector projects, preferably within public health, healthcare administration, health and human services, or state government consulting environments. This professional understands how to translate contractual requirements into actionable workplans, coordinate multidisciplinary consulting teams, monitor project performance, and ensure deliverables satisfy defined quality standards and client expectations.
We seek a proactive, results-driven leader who can anticipate delivery risks, establish clear accountability, resolve competing priorities, and maintain effective relationships with government stakeholders and technical specialists.
The successful candidate must be comfortable managing multiple workstreams with limited supervision while providing accountable leadership within a part-time engagement of approximately 10 hours per week.
Summary of the Contractor Role
The Senior Project Manager / QA Lead serves as Ascension's designated project management and quality assurance lead for assigned consulting and support services engagements under the Delaware DPH contract.
The position provides cross-cutting oversight of consulting activities that may include public health program design and implementation, policy and governance support, business process improvement, financial and grants management support, compliance and program integrity, stakeholder engagement, and related operational support.
The Project Manager / QA Lead establishes and maintains the project management framework, coordinates contractor and subcontractor activities, monitors schedule and deliverable performance, and implements quality assurance processes to ensure services remain aligned with approved Statements of Work, project objectives, performance measures, and applicable contractual requirements.
The role requires a professional capable of managing ambiguity, addressing delivery challenges before they escalate, and providing concise, decision-ready information to government leadership.
This is a leadership and oversight position rather than a full-time operational delivery role. The successful candidate must effectively delegate technical execution to assigned specialists while retaining accountability for integrated project performance, quality control, risk management, and client coordination.
Key Responsibilities and Anticipated Activities
Project Initiation, Planning, and Governance
- Develop project charters, management plans, integrated schedules, and work breakdown structures aligned with approved project Statements of Work.
- Establish project objectives, milestones, performance indicators, deliverable acceptance criteria, and reporting procedures.
- Define project governance processes, roles, responsibilities, escalation procedures, and decision-making protocols.
- Coordinate project kickoff meetings and communicate expectations to internal staff, subcontractors, and government stakeholders.
- Align project activities, resources, and schedules with DPH priorities and contractual requirements.
Project Execution and Contractor Oversight
- Direct assigned consulting teams and coordinate activities across multiple service categories and functional disciplines.
- Monitor contractor and subcontractor performance against agreed schedules, deliverables, and quality expectations.
- Facilitate recurring project coordination meetings to review progress, dependencies, upcoming milestones, and corrective actions.
- Manage competing priorities, resource constraints, and interdependent project activities.
- Resolve performance concerns and escalate significant issues to Ascension leadership and designated government representatives.
- Coordinate the review and resolution of project changes affecting scope, schedule, cost, or deliverable requirements.
Quality Assurance and Deliverable Management
- Develop and implement a project-specific Quality Assurance and Quality Control (QA/QC) Plan.
- Establish quality review checklists, document control procedures, and deliverable acceptance criteria.
- Review project deliverables for accuracy, completeness, consistency, contractual alignment, and professional presentation.
- Verify that work products address approved requirements, applicable standards, and agreed performance measures.
- Coordinate technical reviews with subject matter experts and ensure identified deficiencies are corrected before submission.
- Maintain quality review records, corrective action logs, and deliverable approval documentation.
- Track client feedback, acceptance decisions, and outstanding deliverable revisions.
- Recommend process improvements to reduce rework, improve delivery consistency, and strengthen client satisfaction.
Risk, Issue, and Change Management
- Identify operational, schedule, staffing, compliance, and quality risks that may affect project performance.
- Maintain project risk registers, issue logs, decision logs, and corrective action trackers.
- Assess the probability and impact of identified risks and recommend practical mitigation strategies.
- Coordinate timely resolution of project issues with responsible team members.
- Evaluate proposed changes and document their implications for project scope, resources, schedule, and deliverables.
- Escalate unresolved risks and issues requiring management or government direction.
Client Coordination and Performance Reporting
- Serve as Ascension's primary project management point of contact for assigned DPH engagements.
- Prepare concise project status reports, milestone summaries, performance dashboards, and executive briefings.
- Communicate project accomplishments, upcoming activities, resource concerns, and corrective actions.
- Facilitate stakeholder reviews, progress meetings, and deliverable acceptance discussions.
- Monitor project performance indicators and recommend adjustments to improve results.
- Document meeting decisions, assigned actions, deadlines, and follow-up responsibilities.
Contract Compliance and Continuous Improvement
- Monitor project execution for alignment with approved Statements of Work, contract requirements, and applicable DPH procedures.
- Coordinate with technical specialists to confirm that sensitive information is handled according to applicable privacy, security, and confidentiality requirements.
- Support project documentation, records retention, audit readiness, and management reviews.
- Implement continuous improvement practices and lessons-learned processes.
- Validate completion of project milestones and coordinate final deliverable acceptance and closeout activities.
Job Features
| Job Category | Project Management |
| MINIMUM QUALIFICATIONS | Bachelor's degree from an accredited institution in Business Administration, Project Management, Public Administration, Public Health, Healthcare Administration, Management, or a closely related field. |
| REQUIRED SKILLS | Minimum 8 years of progressive experience in project or program management, consulting delivery, or government contract management. Minimum 3 years of experience leading multidisciplinary consulting teams, vendors, subcontractors, or cross-functional project initiatives. |
| TECHNICAL SKILLS | Demonstrated experience managing public-sector, healthcare, public health, human services, or similarly regulated consulting engagements. Demonstrated experience developing project charters, workplans, integrated schedules, risk and issue logs, and project status reports. Experience establishing and implementing quality assurance processes, reviewing deliverables, and managing corrective actions. Experience coordinating project activities with government or institutional stakeholders. Demonstrated ability to manage project scope, schedules, resources, deliverables, and competing priorities. Proficiency with Microsoft 365, including Word, Excel, PowerPoint, Outlook, and Teams. Experience using Microsoft Project, Smartsheet, or comparable project planning and scheduling tools. Experience with SharePoint or similar document management and collaboration platforms. Working knowledge of project management methodologies, including PMI PMBOK principles, Agile, Waterfall, or hybrid delivery approaches. Ability to establish measurable quality standards, performance indicators, and structured deliverable review processes. |
| DESIRED/PREFFERED QUALIFICATIONS | Master's degree in Public Health (MPH), Public Administration (MPA), Business Administration (MBA), Healthcare Administration, or a related field. 10 or more years of project or program management experience supporting government consulting engagements. Prior experience supporting a State Department of Health, Division of Public Health, Department of Health and Human Services, or comparable government health agency. Demonstrated experience managing multiple concurrent consulting workstreams or project portfolios. Experience with public health program evaluation, policy implementation, grants management, audit support, or regulatory compliance initiatives. Familiarity with public-sector procurement, contract administration, and subcontractor performance management. Experience implementing ISO 9001:2015-aligned quality management practices. Certified ScrumMaster (CSM), PMI Agile Certified Practitioner (PMI-ACP), Lean Six Sigma Green Belt/Black Belt, Certified Manager of Quality/Organizational Excellence (CMQ/OE), or comparable professional credential. Experience using Power BI or Excel dashboards to monitor project performance and deliverable status. Familiarity with HIPAA, protected health information, personally identifiable information, and public-sector information security practices where applicable. Experience developing corrective action plans, quality review protocols, and continuous improvement recommendations. |
| SUITABILITY/SECURITY REQUIREMENTS | Must be able to satisfy applicable State of Delaware contractor suitability, confidentiality, and background screening requirements. Must be able to comply with applicable data protection, privacy, records management, and information security requirements. Must be able to protect confidential government information and sensitive program data. Must be eligible to access government systems and information when authorized for an assigned project. Must comply with contractual restrictions on the storage, processing, and transfer of non-public State of Delaware data. |
