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Ascension LLC is seeking a highly experienced Program Manager, CBP to serve as the dedicated management point of contact for CBP PREA audit support services. This is a key personnel role responsible for overseeing CBP holding facility audit execution, report quality, network access compliance, personnel readiness, CBP-specific communications, and coordination with the COR and federal representatives.

The ideal candidate is a senior correctional, detention, law enforcement, inspection, or compliance professional who understands the seriousness of audit work in custodial environments. This role is best suited for someone who can lead independently, maintain disciplined communication with federal stakeholders, ensure auditors meet DHS PREA requirements, and protect the integrity, accuracy, and timeliness of audit deliverables.

The SOW identifies the CBP PM as the dedicated point of contact for CBP holding facilities, separate from the ICE PM, to ensure simultaneous fulfillment of ICE and CBP task orders. It also requires key personnel to obtain DHS PREA certification before performing work on the contract.

Summary of Contractor Role

The Program Manager, CBP will manage and oversee contracted staff, audit coordination, deliverable quality, CBP communication protocols, government network access requirements, and audit readiness activities for CBP holding facility audits. The role requires strong project management discipline, careful attention to sensitive government information, and the ability to supervise work products that must meet high standards for accuracy, clarity, professional writing, and compliance with DHS PREA requirements.

This position requires a self-driven, organized, and mature professional who can operate in a high-risk, sensitive federal environment with minimal supervision. The CBP PM must anticipate schedule, staffing, access, travel, report quality, and corrective action issues before they affect performance. The role also requires the ability to maintain close coordination with auditors, federal representatives, and Ascension leadership while ensuring all audit-related communications follow approved government channels.

The SOW requires the PM to ensure auditor work products are accurate, consistent, high-quality, and require minimal revisions before submission to the Government. It also requires contractor support for quality control, data input, analytical documentation, personnel training, trend analysis, audit process recommendations, and adherence to established DHS schedules.

Anticipated Day-to-Day Activities

• Serve as the dedicated CBP management point of contact for contract services and receipt of technical guidance from the designated COR or federal representative.
• Manage CBP holding facility audit execution, including schedule coordination, auditor readiness, documentation flow, and issue escalation.
• Oversee contracted auditors and support personnel to ensure work is performed in accordance with DHS PREA Standards, DHS PREA Audit Instruments, CBP guidance, and task order requirements.
• Review audit reports, supporting documentation, working papers, findings, and recommendations for accuracy, consistency, logical structure, professional writing quality, and compliance with DHS PREA requirements.
• Ensure CBP audit reports are assessed against DHS PREA requirements only and do not improperly apply DOJ PREA standards where not applicable.
• Coordinate with auditors to support pre-audit review of facility documentation, issue logs, onsite audit readiness, post-audit analysis, and corrective action documentation review.
• Track audit milestones, report due dates, CAP-related deadlines, training requirements, personnel status changes, and network access requirements.
• Monitor CBP network access compliance, including the 30-day login requirement, to prevent lockouts and avoid performance deficiencies.
• Maintain communication capability among contractor staff, including voicemail, email, and government network communication requirements.
• Ensure audit-related communications are conducted through approved DHS/CBP systems and that PII is encrypted as required.
• Support quality assurance and quality control activities, including input to the QASP, internal review checklists, corrective action tracking, and continuous improvement recommendations.
• Provide analytical summaries and identify trends or patterns based on PREA audit findings when requested by DHS.
• Coordinate travel planning, staffing coverage, and audit logistics for CBP holding facility audits.
• Maintain personnel readiness by tracking DHS PREA certification, CBP-required trainings, background investigation status, and suitability documentation.
• Respond to personnel, performance, or conduct concerns within required timeframes and escalate significant matters to Ascension leadership and the Government as appropriate.
• Protect sensitive government information, audit documentation, facility records, handwritten notes, and government-owned work products.
• Participate in post-award, progress, and performance review meetings with the CO, COR, and other Government personnel.