Ascension is seeking a Correspondence Management / Program Analyst who can support the flow, tracking, documentation, and improvement of controlled correspondence and related administrative processes. The candidate will help the client improve operational efficiency by supporting documentation of workflows, requirements, SOPs, governance processes, status updates, meeting records, recommendations, and action tracking.

The ideal candidate will have experience supporting Federal correspondence, records management, program operations, business process documentation, or administrative workflow improvement efforts. This role is important because the client must maintain accurate, timely, and transparent correspondence processes while supporting FOIA, FACA, records management, and executive-level decision-making requirements.

Contractor Role Summary

The Correspondence Management / Program Analyst will support the documentation, tracking, and improvement of controlled correspondence workflows and related program activities. The analyst will assist with documenting workflows for controlled correspondence, FOIA, FACA, and records management; tracking correspondence and program actions; preparing SOP inputs; supporting business case documentation; preparing meeting notes and action item trackers; assisting with research and analysis; and maintaining detailed backup documentation for deliverables.

The candidate must be able to work effectively in a remote environment, follow established processes, communicate clearly, and produce organized work products that help the client manage workload variability, meet deadlines, and improve operational consistency.

Anticipated Day-to-Day Activities

• Support day-to-day controlled correspondence workflow documentation and program action tracking.
• Document business processes for controlled correspondence, FOIA, FACA, and records management functions.
• Track correspondence items, program actions, due dates, decisions, and follow-up activities.
• Assist with requirements documentation for correspondence management, records management, content management, and workflow improvement activities.
• Draft SOP inputs, job aids, meeting summaries, status updates, process descriptions, and backup documentation.
• Prepare meeting notes, action item trackers, decision logs, and follow-up materials.
• Support business case documentation, analysis of alternatives, draft recommendations, and supporting research.
• Map internal strategic documents, frameworks, tools, and content to program activities.
• Support updates to SharePoint, content management repositories, or related digital workspaces, as directed.
• Assist with Section 508 review and remediation coordination for documents, presentations, and other materials.
• Analyze workload trends, process bottlenecks, documentation gaps, and operational risks.
• Maintain organized files, version control, source documentation, and transparent backup for assigned deliverables.
• Prepare inputs for monthly progress reports, special status reports, annual summaries, and transition documentation.
• Coordinate with the Project Manager, Government program staff, and other stakeholders to complete assigned tasks on schedule.
• Review documents for accuracy, completeness, consistency, formatting, and clarity before submission.