Protect our Land, Ascend with Us!
Ascension is seeking an experienced Data Management & Enterprise Architecture Analyst to support the U.S. Marine Corps in strengthening the architecture, governance, integration, and integrity of enterprise financial data.
This position is well suited for a professional who combines data architecture, data governance, database and systems integration expertise with an understanding of federal financial-management environments. The successful candidate will help the Marine Corps establish and sustain enterprise data-management and architecture practices that support accurate financial reporting, financial-system integration, audit readiness, and informed executive decision-making.
The role is particularly important because the Systems and Data Integration Division serves as the Marine Corps' organizational focal point for financial systems and data integration, including DAI program management, data and automation services, and activities supporting the Marine Corps' unmodified audit opinion. SSN_ADCFAS_Enclosure_1_PWS_DRAF…
Ascension is looking for someone who can move comfortably between the technical and business sides of data: understanding database structures and system interfaces while also being able to explain data-management requirements, fiscal-code relationships, architecture decisions, and policy implications to senior leaders and functional stakeholders.
The ideal candidate is analytical, highly organized, intellectually curious, and comfortable working independently in a complex Department of Defense environment. This person should be capable of identifying data inconsistencies, understanding how changes in one system affect downstream financial processes, developing practical recommendations, and communicating those findings clearly to technical and nontechnical audiences.
Summary of the Contractor Role
The Data Management & Enterprise Architecture Analyst provides technical and analytical support to the Marine Corps' RFA and SDI organizations in the planning, development, implementation, and sustainment of their data management and enterprise architecture programs.
The position supports strategic planning and development of policies, directives, architecture products, reporting solutions, fiscal-code structures, database relationships, and data-governance practices. The PWS specifically requires expertise in data-management concepts; databases and automated information systems; extraction and integration of financial-management data; and the interpretation of enterprise-architecture requirements and their effects on Marine Corps accounting and financial-management operations. SSN_ADCFAS_Enclosure_1_PWS_DRAF…
A significant portion of the role involves understanding how information passes between the Defense Agencies Initiative (DAI) and supporting or feeder systems. The analyst will help reconcile data between systems, evaluate whether fiscal codes align correctly, identify potential downstream impacts from proposed code changes, and support working groups responsible for improving enterprise financial-data architecture. SSN_ADCFAS_Enclosure_1_PWS_DRAF…
The analyst will also support Marine Corps personnel and external stakeholders—including organizations such as OSD, Department of the Navy, DLA, GSA, GAO, and independent public accounting firms—in understanding data-management requirements and their relationship to financial-management policies and higher-level financial initiatives. SSN_ADCFAS_Enclosure_1_PWS_DRAF…
Expected Day-to-Day Activities
The successful candidate will:
- ANALYZE Marine Corps financial, accounting, and business data structures to understand relationships among DAI and supporting feeder systems.
- DEVELOP data-architecture crosswalks, fiscal-code mappings, data dictionaries, mapping documentation, and related architecture artifacts.
- RECONCILE DAI data against complementary and supporting feeder-system data to verify that transactions interface correctly and fiscal-code alignments operate as intended.
- ASSESS proposed fiscal-code and data-structure changes for potential impacts to lateral systems, interfaces, accounting processes, reporting, and downstream business operations.
- REPRESENT RFA and SDI in fiscal-code, enterprise-data, architecture, integration, and related technical working groups.
- ADVISE senior government personnel on data-management principles, enterprise architecture, system integration, data governance, and financial-data issues.
- INTERPRET data-management and enterprise-architecture requirements and determine their effects on Marine Corps accounting and financial-management programs.
- RECOMMEND policies, directives, standards, guidelines, and governance controls that promote consistent enterprise application of data-management practices.
- SUPPORT development and maintenance of authoritative fiscal-code documentation.
- DOCUMENT business rules, data lineage, data relationships, system interfaces, architecture dependencies, data definitions, and reconciliation logic.
- VALIDATE data integrity across financial and mixed-use information systems.
- IDENTIFY inconsistencies, duplicate data definitions, interface problems, control weaknesses, and opportunities to improve data quality.
- COLLABORATE with accountants, financial managers, system owners, data stewards, business-process owners, auditors, and technical stakeholders.
- ASSIST Marine Corps users with interpreting data-management requirements and applying applicable accounting and financial-management policies.
- COORDINATE with external stakeholders supporting Department of Defense financial-management and audit initiatives.
- PREPARE written recommendations, technical analyses, decision-support materials, briefings, crosswalks, and supporting documentation for government leadership.
- SUPPORT financial reporting, data analytics, financial-system modernization, and audit-readiness initiatives where data architecture or governance expertise is required.
- PARTICIPATE in meetings, technical reviews, workshops, and working groups and translate discussions into actionable technical recommendations.
- MAINTAIN configuration-controlled architecture and governance documentation as policies, systems, codes, and requirements evolve.
These duties derive directly from PWS 5.1.3 and 5.1.3.1. SSN_ADCFAS_Enclosure_1_PWS_DRAF…
Systems, Tools, and Processes the Candidate Should Be Comfortable Using
The PWS does not prescribe a complete commercial software stack for this position, so I would not make every product below mandatory. For recruiting purposes, I would describe them as representative tools and capabilities.
The ideal candidate should be comfortable working with:
- Defense Agencies Initiative (DAI) or comparable DoD ERP/financial-management systems
- Relational databases and enterprise data repositories
- SQL and database-query concepts
- Microsoft Excel, including advanced reconciliation, lookup, validation, and analysis functions
- Microsoft Access or comparable relational database applications
- Microsoft Power BI or comparable business-intelligence/reporting platforms
- Microsoft SharePoint
- Microsoft Visio or comparable architecture/process-modeling tools
- Microsoft Teams and Microsoft 365
- Data dictionaries and metadata repositories
- Data-mapping and source-to-target mapping techniques
- Data lineage analysis
- ETL/data-integration concepts
- Master/reference-data management principles
- Data-quality and reconciliation methodologies
- Enterprise architecture frameworks and modeling techniques
- Data governance frameworks
- Configuration and document-management practices
Job Features
| Job Category | IT |
| MINIMUM QUALIFICATIONS | Bachelor's degree in one of the following or a closely related discipline: - Information Technology, Information Systems, Computer Science, Data Management, Data Analytics, Finance, Accounting, Business Information Systems, Engineering, Management Information Systems. |
| REQUIRED SKILLS | Minimum 5 years of progressively responsible experience, with approximately 5–8+ years preferred, in data management, data architecture, data governance, database analysis, systems integration, financial systems, or related enterprise information-management functions. | Demonstrated experience working with databases, automated information systems, data interfaces, and enterprise data structures. | Experience developing data mappings, crosswalks, business rules, data definitions, or similar architecture documentation. |
| TECHNICAL SKILLS | Experience performing data reconciliation, data-quality validation, or system-to-system comparison. | Experience evaluating changes to data structures or business rules and identifying downstream impacts. | Experience developing policies, procedures, standards, technical documentation, recommendations, or governance guidance. |
| DESIRED QUALIFICATIONS | Candidates will be particularly competitive if they possess: Prior Defense Agencies Initiative (DAI) experience | Prior Department of Defense or Department of the Navy financial-management experience.| Knowledge of DoD accounting and financial-management processes | Experience with DoD financial feeder systems. | Experience supporting fiscal-code governance or financial master/reference-data management. | Experience supporting ERP integrations or financial-system modernization. | Experience with enterprise data governance. | Experience supporting financial-statement audit readiness. | Knowledge of USSGL concepts. | Experience working with OSD, Navy, DLA, DFAS, GSA, GAO, or external audit organizations.| Experience working with data owners, data stewards, system owners, accountants, financial managers, and auditors. | Knowledge of enterprise architecture frameworks such as DoDAF, TOGAF, or comparable frameworks. | Experience with SQL. | Power BI or comparable analytics/visualization experience. | Experience documenting data lineage and source-to-target mappings. | Preferred professional certifications may include: | DAMA Certified Data Management Professional (CDMP) | TOGAF certification | Microsoft data-related certifications | Certified Business Analysis Professional (CBAP) | PMP or Agile certification where applicable | Data governance or enterprise architecture certifications. |
| SUITABILITY/SECURITY REQUIREMENT | Required Suitability: Ability to successfully complete and maintain a National Agency Check with Written Inquiries (NACI) and meet HSPD-12 requirements for access to federal facilities and unclassified government IT systems. |
Ascension is seeking an experienced Financial Data / Business Intelligence & Reconciliation Analyst to support the Headquarters U.S. Marine Corps Assistant Deputy Commandant for Programs & Resources (ADC P&R), including its Resources Fiscal and Systems and Data Integration organizations.
We are looking for a professional who can operate at the intersection of federal financial management, accounting data, business intelligence, financial systems, and data analytics. The successful candidate will help Marine Corps financial leaders transform complex financial and accounting data into accurate reconciliations, decision-support information, performance metrics, dashboards, variance analyses, and defensible financial reports.
This is an important mission-support role because the Marine Corps' Systems and Data Integration Division is responsible for consolidating financial systems and data functions, supporting the Defense Agencies Initiative (DAI), providing data and automation services, integrating financial systems and feeder processes, and supporting the Marine Corps' ability to maintain an unmodified audit opinion.
The ideal candidate is therefore more than a dashboard developer. Ascension needs someone who understands what the financial data means, recognizes when transactions or system interfaces do not reconcile, identifies anomalies and trends, communicates the implications to stakeholders, and uses analytical tools to convert financial information into reliable management insight.
Summary of the Contractor Role
The Financial Data / BI & Reconciliation Analyst provides analytical and technical support for Marine Corps financial systems, databases, reports, dashboards, and enterprise financial-data initiatives.
The Analyst supports research, reporting, reconciliation, financial analysis, performance measurement, dashboard development and maintenance, data-quality validation, and historical financial-file management. The position also supports analysis of data flowing between DAI and complementary or feeder systems to verify that financial transactions interface correctly and that accounting and fiscal-code alignments operate as intended.
The PWS specifically requires support for financial dashboards and reports covering areas such as Beginning Balances, Universe of Transactions, General Ledger Reconciliations and Variance Analysis, Systems Reconciliations, Abnormal/Overaged Accounting Performance Metrics, DAR-Q, and Quarterly and Year-End Certifications.
The successful candidate should be:
- Detail-oriented and methodical when working with large or sensitive financial datasets.
- Comfortable identifying discrepancies rather than merely reporting them.
- Capable of tracing data between source systems, reports, databases, and financial records.
- Able to work independently in an environment where analytical questions may initially be ambiguous.
- Skilled at translating technical or financial findings into concise explanations for Government managers and senior leadership.
- Comfortable managing recurring reporting requirements alongside ad hoc analytical requests.
- Proactive about data quality, documentation, version control, and auditability.
Position Responsibilities / Day-to-Day Activities
The Financial Data / BI & Reconciliation Analyst will:
- ANALYZE financial, accounting, transactional, operational, and performance data to identify trends, variances, abnormalities, reconciliation differences, and emerging issues.
- RECONCILE financial information between DAI and complementary or supporting feeder systems to verify that transactions interface properly and that associated accounting and fiscal-code alignments correlate correctly.
- DEVELOP standardized and ad hoc financial reports supporting accounting analysis, research, executive decision-making, and financial reporting.
- CREATE, AMEND, AND MAINTAIN financial dashboards, scorecards, key performance indicators, and business-intelligence reports.
- PERFORM General Ledger reconciliations, system reconciliations, trend analysis, variance analysis, and transaction-level analytical reviews.
- VALIDATE financial data for accuracy, completeness, consistency, and appropriate accounting treatment.
- RESEARCH anomalous, abnormal, aged, or potentially inaccurate financial transactions and document analytical findings.
- ASSESS financial-system interfaces, accruals, feeder-system data, and transaction-recording practices.
- VERIFY that financial transactions are recorded against appropriate United States Standard General Ledger accounts when applicable.
- PRODUCE visually relevant dashboards and management reports that communicate complex financial information clearly to Government stakeholders.
- RECOMMEND dashboard metrics, visualization methods, reporting structures, and analytical techniques that improve management decision-making.
- MAINTAIN historical reporting files and coordinate systematic archiving to preserve traceability and institutional knowledge.
- EXTRACT, CLEANSE, TRANSFORM, AND ORGANIZE data from financial systems, databases, spreadsheets, and supporting data repositories for analysis.
- INTERPRET financial-management and data-management requirements and assess their implications for Marine Corps accounting and financial processes.
- SUPPORT fiscal-code working groups and data-architecture crosswalk development when requested.
- DOCUMENT analytical methodologies, assumptions, reconciliation procedures, data definitions, formulas, and reporting logic sufficiently to support repeatability and auditability.
- PREPARE written recommendations and analyses responding to Government requests.
- BRIEF Government stakeholders on analytical findings, financial trends, reconciliation issues, and recommended corrective actions.
- COLLABORATE with financial managers, accountants, system owners, data-management personnel, DAI stakeholders, and external organizations as required.
- SUPPORT internal and external data-management and analytical initiatives conducted by DC P&R working groups.
- ASSIST Marine Corps users and external stakeholders in interpreting applicable financial-data and accounting-management requirements.
- PROTECT Controlled Unclassified Information, Government financial information, and other sensitive information in accordance with Government requirements.
Job Features
| Job Category | Data Analysis and Analytics |
| MINIMUM QUALIFICATIONS | Bachelor's degree in one of the following or a closely related discipline: Finance Accounting Business Analytics Data Analytics/Data Science Management Information Systems Business Administration with substantial financial/accounting coursework |
| REQUIRED SKILLS | 5+ years of progressively responsible experience performing financial analysis, financial-data analysis, business intelligence, accounting analytics, reconciliation, or comparable work. Demonstrated experience conducting financial-data reconciliation across reports, databases, financial systems, or feeder systems. Experience performing variance, trend, exception, and root-cause analysis. Experience developing and maintaining financial or business-performance reports and dashboards. Demonstrated experience manipulating and analyzing large or complex datasets. Experience ensuring data quality, accuracy, completeness, and traceability. Experience preparing analytical findings for management-level audiences. |
| TECHNICAL SKILLS | Advanced Microsoft Excel skills. Proficiency using business-intelligence/dashboarding tools such as Power BI. Understanding of databases, data relationships, data validation, and structured analytical methods. Ability to develop repeatable reconciliation processes. Ability to translate financial requirements into report specifications, metrics, and analytical logic. Strong written analytical and documentation skills. |
| DESIRED/PREFFERED QUALIFICATIONS | Direct experience with the Defense Agencies Initiative (DAI) financial system. Department of Defense, Department of the Navy, Marine Corps, or other federal financial-management experience. Experience reconciling an ERP/core accounting system to feeder systems. Knowledge of the United States Standard General Ledger (USSGL). Experience with federal financial statements, financial close, or audit support. Knowledge of DoD Financial Management Regulation requirements. Experience supporting audit readiness or audit remediation. Familiarity with Treasury financial requirements, OMB guidance, DFAS processes, or DoD financial reporting. SQL experience. Power Query experience. Power BI data modeling and DAX experience. Experience with data governance, data architecture, metadata, or authoritative data sources. Experience developing executive dashboards, KPI structures, and financial scorecards. Experience preparing documentation that can withstand audit or independent validation. CPA, CGFM, CDFM, CMA, CFA, Microsoft Power BI certification, or comparable financial/data credential. |
| SUITABILITY/SECURITY REQUIREMENTS | Ability to satisfy all Government security and access requirements associated with the position. An active Secret clearance may be advantageous but should not be advertised as mandatory unless subsequently required by the Government. |
Ascension is seeking an accomplished Senior Federal Financial Management / Defense Agencies Initiative (DAI) Lead to provide senior-level financial systems, accounting, reconciliation, analysis, audit-readiness, and advisory support to Headquarters, U.S. Marine Corps Programs & Resources.
The ideal candidate combines DoD financial management expertise with hands-on knowledge of DAI, USSGL accounting, financial feeder systems, general ledger operations, reconciliations, variance analysis, and financial statement/audit support. This individual should understand not simply how to extract information from a financial system, but how transactions move through interconnected business and financial systems, how those transactions affect the general ledger and financial statements, and how anomalies should be researched, reconciled, documented, and resolved.
This role is particularly important because RFA supports Marine Corps financial reporting and the annual full financial statement audit, while SDI is responsible for financial systems/data integration and the Marine Corps DAI program.
Ascension is looking for a candidate who can operate as both a hands-on senior analyst and trusted financial management advisor—someone capable of independently researching difficult accounting/system issues, explaining findings to government stakeholders, and translating financial and system data into defensible recommendations.
Summary of the Contractor Role
The Senior Federal Financial Management / DAI Lead provides subject matter expertise supporting the Marine Corps' financial systems environment, with particular emphasis on DAI, USSGL accounting, general ledger integrity, feeder-system interfaces, financial reconciliations, reporting, and audit readiness.
The professional analyzes financial information and system transactions; researches discrepancies and abnormal conditions; evaluates system and feeder-system interfaces; supports reconciliations; develops variance explanations; and advises government stakeholders regarding financial management, accounting, reporting, data integrity, and compliance issues.
The PWS specifically requires financial systems support for financial analysis, mixed-use systems and applications, performance measurement and analysis, system/application training, and the maintenance, execution, and analysis of databases, reports, tools, and documentation.
The position also contributes to RFA's general ledger and financial reporting responsibilities, including monthly financial closeout, quarterly trading-partner reconciliations and eliminations, review of DFAS-prepared journal vouchers, and quarterly financial statement variance analysis and supporting narratives.
This is a role for a highly analytical, detail-oriented professional who can work independently, investigate issues that do not always have obvious solutions, communicate effectively with both financial and technical personnel, manage competing deadlines, and maintain accuracy in a high-visibility financial environment.
Anticipated Day-to-Day Activities
The Senior Federal Financial Management / DAI Lead is expected to:
- ANALYZE financial transactions, accounting data, general ledger activity, and financial system outputs to identify discrepancies, abnormal conditions, trends, and potential reporting issues.
- RESEARCH complex financial management and accounting issues involving DAI, financial feeder systems, interfaces, accruals, reporting, and USSGL accounts.
- RECONCILE financial and system information across DAI, feeder systems, general ledger records, supporting documentation, and applicable reporting sources.
- VALIDATE that financial transactions are accurately recorded to the appropriate USSGL accounts and supported by appropriate documentation.
- SUPPORT monthly financial closeout activities and associated financial/accounting analysis.
- PERFORM and/or support quarterly trading-partner reconciliations and elimination activities.
- REVIEW DFAS-prepared journal vouchers and supporting financial information for completeness, accuracy, consistency, and potential anomalies.
- CONDUCT quarterly financial statement variance analyses and develop clear narratives explaining material variances.
- INVESTIGATE DAI and feeder-system discrepancies, data-interface issues, abnormal accounting conditions, and other financial data-integrity concerns.
- DEVELOP written recommendations and analyses addressing specific financial systems, accounting, data, and reporting issues.
- ADVISE government leadership and working groups on financial systems, accounting, data analysis, data management, and reporting issues.
- SUPPORT financial statement preparation, audit readiness, audit response, and remediation activities.
- COORDINATE financial information and supporting documentation required for auditor, Inspector General, DFAS, and other stakeholder requests.
- FACILITATE and support Provided-by-Client (PBC) requests and follow-up questions associated with financial statement audits.
- IDENTIFY root causes and process weaknesses revealed through financial analysis, reconciliations, system reviews, or audit findings.
- RECOMMEND and help implement process improvements that strengthen financial reporting, internal controls, auditability, and financial statement reliability.
- INTERPRET applicable Treasury, OMB, OSD, DoD, DFAS, DON, and Marine Corps financial management requirements and translate them into actionable guidance.
- DEVELOP reports, analytical products, briefing materials, recommendations, and supporting documentation for senior government stakeholders.
- SUPPORT financial system/application training and provide functional guidance to government personnel when required.
- MAINTAIN supporting documentation, analysis files, reports, databases, and financial-system artifacts in an audit-ready manner.
- COLLABORATE with accountants, financial managers, system personnel, data analysts, auditors, DFAS personnel, and other internal and external stakeholders.
- BRIEF complex financial or system issues in clear business language appropriate for technical personnel, financial managers, and senior leadership.
Job Features
| Job Category | Finance and Accounting |
| MINIMUM QUALIFICATIONS | Bachelor's degree from an accredited institution in Accounting, Finance, Business Administration, Financial Management, Economics, Information Systems, or another closely related discipline. Advanced analytical and problem-solving skills with exceptional attention to detail. |
| REQUIRED SKILLS | Minimum 8 years of progressively responsible federal and/or DoD financial management, accounting, financial systems, or closely related experience. |
| TECHNICAL SKILLS | Demonstrated experience supporting DoD financial management and accounting operations. Demonstrated experience with Defense Agencies Initiative (DAI) or directly comparable DoD enterprise financial/accounting systems. Strong working knowledge of the United States Standard General Ledger (USSGL) and federal accounting concepts. Demonstrated experience conducting general ledger and/or system reconciliations. Experience researching financial transaction discrepancies and resolving or recommending resolution of accounting/data-integrity issues. Experience analyzing financial system interfaces and feeder-system data. Experience performing financial statement, general ledger, or accounting variance analysis and developing supporting narratives. Experience supporting financial reporting, month/quarter/year-end financial activities, and audit-readiness requirements. Working knowledge of the DoD Financial Management Regulation (DoD FMR) and applicable DoD/DFAS financial management guidance. Ability to interpret financial policy and regulatory requirements and translate them into operational recommendations. Demonstrated ability to develop concise written analyses, recommendations, reports, and executive-level briefing materials. |
| DESIRED/PREFFERED QUALIFICATIONS | Certified Public Accountant (CPA). Certified Government Financial Manager (CGFM). Certified Defense Financial Manager (CDFM). Advanced degree in Accounting, Finance, Financial Management, Business Administration, or a related discipline. Previous experience supporting Headquarters Marine Corps, Department of the Navy, DFAS, or another DoD Component. Advanced hands-on DAI experience, particularly involving general ledger, reporting, transaction research, reconciliations, or financial statement support. Experience with DAI feeder systems and financial/system interface analysis. Experience supporting a DoD full financial statement audit. Experience preparing or coordinating Provided-by-Client (PBC) audit documentation. Knowledge of Treasury financial requirements, OMB guidance, FISCAM, DON financial guidance, Marine Corps financial policy, and related federal financial-management requirements. Experience developing financial dashboards, performance metrics, automated reporting, or analytical tools. Advanced Microsoft Excel skills and proficiency with Microsoft 365 tools such as PowerPoint, Word, Teams, and SharePoint. Experience explaining complex accounting or financial-system issues to senior executives and nontechnical stakeholders. |
Ascension is seeking an experienced Program Manager / Quality Assurance Lead to provide overall management, quality oversight, contract coordination, staffing accountability, and performance management for a professional services team supporting Headquarters, U.S. Marine Corps Assistant Deputy Commandant for Programs and Resources.
This is a senior, client-facing leadership position responsible for ensuring that contractor personnel, tasks, reports, and deliverables are effectively planned, coordinated, reviewed, and executed in accordance with contract requirements and Government expectations.
The successful candidate will serve as the primary management interface between the contractor team and the Government Contracting Officer's Representative (COR), while overseeing work supporting financial systems, financial analysis and reporting, data management, administrative mission support, and financial audit assistance.
The ideal candidate brings demonstrated experience managing federal professional-services or financial mission-support contracts, coordinating multidisciplinary teams, maintaining rigorous QA/QC controls, managing schedules and deliverables, and communicating effectively with Government executives and senior stakeholders.
This individual should be an organized and highly accountable leader who can anticipate issues before they affect performance, establish clear priorities, manage several concurrent workstreams, and maintain consistent visibility into staffing, schedules, risks, deliverables, and contract performance.
The Marine Corps PWS requires contractor support across contract/project management, financial systems, administrative support, and financial audit assistance.
Summary of the Contractor Role
The Program Manager / Quality Assurance Lead will provide overall operational leadership for Ascension's contract team and ensure the successful execution of work performed under PWS Sections 5.0 through 5.4 and associated Section 6 deliverables and performance requirements.
The PM will establish and maintain the management controls necessary to coordinate assignments, monitor personnel accountability and workload, oversee deliverable production, manage communications with the COR, resolve performance issues, and maintain compliance with contract requirements.
A significant element of this position is quality assurance. The Government's Performance Requirements Summary establishes measurable standards for timeliness and accuracy, including a target that 95% of required deliverables/reports be submitted on time and that reports and deliverables contain no more than three content errors per deliverable.
The PM will therefore establish a disciplined review process for all major contractor work products before Government submission and maintain visibility into deliverable status, corrective actions, risks, staffing, and emerging issues.
The role also oversees preparation and maintenance of the Contractor's Annual Work Plan and recurring weekly, quarterly, and annual reporting requirements.
Anticipated Day-to-Day Activities
The Program Manager / Quality Assurance Lead will:
- Lead overall contract and project management activities supporting HQMC ADC P&R, RF, RFA, and SDI requirements.
- Serve as the principal contractor management interface with the COR and other authorized Government stakeholders.
- Assign work across contractor personnel based on Government requests, workload, priorities, qualifications, and availability.
- Develop and maintain the Annual Work Plan covering contractor activities across applicable PWS task areas.
- Coordinate preparation and submission of ECMRA contractor manpower reporting requirements.
- Monitor progress against contract schedules, milestones, deliverables, service levels, and Government priorities.
- Review contractor-developed reports, analyses, correspondence, recommendations, dashboards, work products, and deliverables for completeness, accuracy, consistency, and contractual compliance.
- Implement QA/QC procedures that support the PWS performance standards for timeliness and accuracy.
- Track weekly, quarterly, and annual contractor accomplishments, work in progress, planned activities, challenges, staffing changes, subcontractor utilization, and future staffing projections.
- Prepare or oversee weekly summary reports and quarterly and annual narrative reports.
- Brief Government personnel on contract status, accomplishments, risks, resource issues, schedules, and planned activities.
- Coordinate contractor responses to Government requests and ensure assignments are completed within required turnaround times.
- Monitor staffing, employee availability, attendance, workload distribution, and personnel accountability.
- Ensure contractor personnel accountability is available by the Government's required daily reporting deadline.
- Identify risks, deficiencies, emerging issues, and schedule conflicts and implement corrective or mitigation actions.
- Escalate issues requiring Government direction or contractual clarification to the COR.
- Coordinate staffing transitions, replacement personnel, onboarding, and offboarding activities.
- Maintain effective communication among contractor personnel supporting financial systems, data management, administrative support, and financial audit activities.
- Facilitate meetings, status reviews, working sessions, and management discussions as required.
- Ensure Government comments on deliverables are incorporated and corrected products are resubmitted within required timelines.
- Verify that contractor-generated documents and communications comply with required Government identification and information-handling procedures.
- Maintain contract records, management documentation, action items, risk information, staffing information, and QA/QC records.
- Support Government meetings and working groups at the Pentagon or designated National Capital Region locations when required.
Job Features
| Job Category | Project Management |
| MINIMUM QUALIFICATIONS | Bachelor's degree in Business Administration, Finance, Accounting, Management, Project Management, Public Administration, or a related discipline. |
| REQUIRED SKILLS | Eight (8) or more years of progressively responsible professional experience supporting federal program/project management, financial management, business operations, or mission-support programs. |
| TECHNICAL SKILLS | Demonstrated experience managing professional-services contracts, task orders, projects, or multidisciplinary teams in a federal environment. Demonstrated experience overseeing contract deliverables, schedules, staffing, risks, quality, and client communications. Experience developing or managing project/program plans, work plans, schedules, status reports, management reports, action-item trackers, and executive briefings. Demonstrated experience implementing or administering quality assurance / quality control processes. Experience coordinating directly with Government CORs, program managers, contracting personnel, and senior Government stakeholders. Ability to manage multiple concurrent assignments and competing priorities in a deadline-driven environment. Strong analytical, organizational, problem-solving, and decision-support skills. Excellent written and verbal communication skills. Demonstrated ability to review complex work products for accuracy, completeness, consistency, and contractual compliance. Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, Teams, and related Microsoft 365 collaboration tools. Ability to obtain and maintain the Government system and facility access necessary to perform assigned duties. Ability to support occasional onsite meetings at the Pentagon and other designated National Capital Region locations. |
| DESIRED/PREFFERED QUALIFICATIONS | Project Management Professional (PMP) certification. Master's degree in Business Administration, Finance, Accounting, Program Management, Public Administration, or a related field. Previous Department of Defense or U.S. Marine Corps experience. Previous experience managing financial management, accounting, audit-readiness, or financial systems support contracts. Experience supporting Defense Agencies Initiative (DAI) or another DoD enterprise financial management system. Knowledge of DoD financial management, audit-readiness, internal controls, data management, or financial reporting environments. Experience managing Firm-Fixed-Price professional-services contracts. Experience developing and managing Quality Control Plans, performance metrics, service-level measures, corrective-action plans, or ISO 9001-aligned quality processes. Experience managing distributed or hybrid federal contractor teams. Familiarity with ECMRA reporting. Familiarity with SharePoint, Power BI, ServiceNow, or similar program-management and reporting platforms. Experience supporting Government executive-level clients and preparing senior-leadership briefings. |
Ascension is seeking an experienced, highly organized Training Coordinator / Quality Assurance & Evaluation Analyst to support the modernization and delivery of the USPTO Patent Training Academy.
This individual will coordinate training schedules, instructors, course materials, attendance, assessments, quality reviews, learner feedback, and performance reporting across three integrated workstreams:
- Training consultation and curriculum revision;
- Development of accessible eLearning content; and
- Instructor-led and technology-enabled training delivery.
The ideal candidate brings hands-on experience coordinating complex training programs involving multiple courses, instructors, subject matter experts, learner cohorts, delivery formats, and concurrent deadlines. The candidate must be comfortable working with highly technical, legal, regulatory, or procedural training content, even though the position is not expected to serve as the primary patent subject matter expert.
This role is important because the USPTO must modernize a large, highly complex training program while maintaining instructional accuracy, version control, accessibility, delivery continuity, and a consistent learner experience. The selected candidate will provide the operational discipline and quality controls necessary to keep training development and delivery activities synchronized, documented, measurable, and ready for implementation.
Summary of the Contractor Role
The Training Coordinator / Quality Assurance & Evaluation Analyst will serve as the operational coordination and quality-assurance hub for the Patent Training Academy transformation effort.
The individual will work closely with Ascension’s Program Manager, instructional designers, eLearning developers, patent and intellectual-property subject matter experts, instructors, accessibility specialists, and USPTO stakeholders. The position will coordinate course-development checkpoints, instructor assignments, SME reviews, training schedules, material releases, learner attendance, assessment results, survey responses, corrective actions, and program-performance reports.
The successful candidate must be detail-oriented, responsive, analytical, and comfortable operating in a fast-paced environment with evolving priorities. The individual should be self-driven, capable of anticipating scheduling and quality risks, and skilled at resolving coordination issues before they affect course development or training delivery.
This position will help the customer answer critical operational questions, including:
- Are courses, instructors, classrooms, virtual sessions, and supporting materials ready for delivery?
- Are the correct and approved versions of training materials being used?
- Have required subject matter expert, quality, and accessibility reviews been completed?
- Are learners attending, completing, and benefiting from the training?
- Are assessments and surveys producing useful evidence of learning effectiveness?
- Are open issues, corrective actions, and lessons learned documented and resolved?
- Is training coverage sufficient to prevent unnecessary cancellation or rescheduling?
- Are project leaders receiving accurate and timely program-performance information?
The role will establish and maintain practical tools and processes such as integrated training schedules, instructor rosters, attendance trackers, course-readiness checklists, material and version-control logs, assessment trackers, survey instruments, QA review forms, SME approval records, action-item logs, issue registers, evaluation dashboards, and lessons-learned reports.
Essential Duties and Anticipated Activities
The selected contractor will:
- Coordinate training schedules, course-development milestones, instructor assignments, SME reviews, learner cohorts, virtual sessions, and onsite delivery activities.
- Maintain an integrated master schedule covering curriculum consultation, eLearning development, quality reviews, course approvals, and training delivery.
- Track the status of revised courses and eLearning modules from initial planning through development, review, approval, publication, delivery, and evaluation.
- Schedule meetings, course reviews, instructor preparation sessions, rehearsals, checkpoints, and lessons-learned discussions.
- Coordinate with instructional designers, eLearning developers, instructors, accessibility specialists, patent SMEs, and client representatives to identify dependencies and prevent schedule conflicts.
- Verify that instructors, course materials, learning environments, collaboration tools, and supporting resources are ready before each training event.
- Confirm that the appropriate, approved version of each presentation, facilitator guide, participant guide, assessment, job aid, and eLearning module is released for use.
- Administer document-control and version-control processes for training materials, assessment instruments, QA records, and SME approvals.
- Develop and apply course-readiness checklists, QA review forms, delivery observation tools, and acceptance-tracking procedures.
- Review training materials for completeness, consistency, formatting, usability, instructional flow, and alignment with approved learning objectives.
- Coordinate Section 508 accessibility reviews and track the correction and closure of identified accessibility issues.
- Document SME comments, Government feedback, required revisions, approval decisions, and final acceptance status.
- Track learner registration, attendance, completion, participation, assessment performance, survey responses, and other program measures.
- Administer pre-training, post-training, and follow-up surveys or evaluation instruments using approved platforms.
- Analyze quantitative and qualitative learner feedback to identify trends, instructional gaps, usability concerns, and opportunities for improvement.
- Calculate and report course-completion rates, assessment results, satisfaction measures, instructor-performance indicators, revision-cycle times, and other agreed-upon key performance indicators.
- Prepare recurring status reports, evaluation summaries, dashboards, briefing materials, meeting minutes, decision logs, and corrective-action reports.
- Monitor instructor coverage and coordinate backup resources to reduce the risk of canceled or rescheduled training.
- Support virtual training delivered through Microsoft Teams or other USPTO-approved collaboration platforms.
- Coordinate delivery logistics for in-person training at USPTO Headquarters in Alexandria, Virginia, and, when required, regional offices in San Jose, Dallas, and Detroit.
- Identify schedule, quality, resource, material, technology, and delivery risks and promptly escalate issues requiring management or Government action.
- Maintain action-item, issue, decision, dependency, and risk logs through resolution.
- Facilitate after-action reviews and capture lessons learned from curriculum redesign, eLearning development, instructor preparation, and course delivery.
- Recommend improvements to training coordination, learner communications, quality controls, evaluation methods, and performance-reporting processes.
- Protect sensitive Government, employee, learner, and proprietary information in accordance with applicable policies and contract requirements.
Tools and Processes
The contractor should be prepared to use or quickly learn Government-approved tools supporting:
- Microsoft Teams for virtual meetings and training delivery;
- Microsoft Excel for scheduling, attendance, assessment tracking, and data analysis;
- Microsoft SharePoint for document management, collaboration, approval tracking, and version control;
- Microsoft PowerPoint and Word for training materials, reports, checklists, and briefings;
- Learning management systems for enrollment, course assignment, completion tracking, and reporting;
- Survey and evaluation platforms such as Microsoft Forms or equivalent Government-approved tools;
- Project and task-management tools for schedules, assignments, dependencies, and action tracking;
- Data-visualization or dashboard tools such as Power BI, when authorized;
- Section 508 review checklists and accessibility-testing processes;
- Quality-control checklists, peer reviews, editorial reviews, SME validation, and formal approval workflows;
- Adult-learning evaluation methods, including reaction, learning, application, and outcome measures.
Job Features
| Job Category | Training |
| MINIMUM QUALIFICATIONS | A bachelor’s degree from an accredited institution in education, instructional design, training and development, business administration, organizational development, communications, program management, data analytics, or a related discipline. An equivalent combination of education, professional training, and directly relevant experience may be considered. Ability to work during core Eastern Time business hours and support scheduled training events. Ability to travel to USPTO-designated locations when required. Legal authorization to work in the United States. |
| REQUIRED SKILLS | At least five years of experience supporting training operations, training coordination, learning-program administration, quality assurance, program evaluation, or a closely related function. |
| TECHNICAL SKILLS | Demonstrated experience coordinating multiple courses, instructors, SMEs, learner groups, schedules, or training-delivery activities. Experience supporting instructor-led, virtual, blended, or eLearning programs. Experience tracking attendance, course completion, learner assessments, surveys, feedback, and program-performance measures. Experience conducting quality reviews of training materials and maintaining accurate document and version-control records. Demonstrated ability to create and maintain schedules, trackers, checklists, action logs, meeting records, and status reports. Proficiency with Microsoft Teams, Excel, Word, PowerPoint, Outlook, and SharePoint or comparable collaboration and document-management platforms. Strong analytical skills and the ability to organize, interpret, and communicate training-performance information. Strong written and verbal communication skills, including professional editing, meeting documentation, and stakeholder coordination. Demonstrated ability to manage multiple priorities, anticipate problems, meet firm deadlines, and work effectively with limited supervision. |
| DESIRED/PREFFERED QUALIFICATIONS | Experience supporting a large-scale federal training, workforce-development, or professional-development program. Experience coordinating a curriculum containing 40 or more courses or supporting simultaneous course-development and delivery activities. Experience with technical, legal, regulatory, intellectual-property, patent-examination, or patent-prosecution training programs. Experience supporting compressed curriculum-modernization or eLearning-development schedules. Knowledge of adult-learning principles, instructional design processes, and learner-centered training practices. Experience coordinating formal SME reviews and documenting technical or legal-content approvals. Experience conducting training observations, course-readiness reviews, QA audits, or evaluation studies. Working knowledge of Section 508 accessibility requirements and accessible training-material review processes. Experience with learning management systems, survey platforms, Power BI, Microsoft Project, Smartsheet, or comparable scheduling and reporting tools. Experience applying the Kirkpatrick Model or another recognized training-evaluation methodology. Experience supporting instructor onboarding, train-the-trainer activities, delivery rehearsals, or facilitator-performance reviews. Advanced proficiency with Microsoft Excel, including pivot tables, lookup functions, charts, conditional formatting, and data-quality controls. Association for Talent Development credentials, such as Associate Professional in Talent Development or Certified Professional in Talent Development. Project Management Professional, Certified Associate in Project Management, Lean Six Sigma, Certified Quality Improvement Associate, or comparable credential. |
| SUITABILITY/SECURITY REQUIREMENTS | The selected candidate must be able to satisfy any USPTO background investigation, identity-verification, suitability, badging, or system-access requirements established in the final solicitation or contract. Continued engagement may be contingent upon successful completion of required background and suitability procedures. The contractor must comply with all applicable Government requirements concerning information security, privacy, records management, acceptable technology use, and protection of proprietary or sensitive information. |
Ascension is seeking an experienced Multimedia, Accessibility & Learning Management System Specialist to transform complex patent-examination, legal, regulatory, and procedural training materials into visually engaging, intuitive, technically reliable, and accessible eLearning products.
This individual will combine four complementary capabilities within one position:
- Multimedia and graphic design
- Section 508 and WCAG accessibility
- Learner experience and interface design
- LMS packaging, publishing, testing, and troubleshooting
The specialist will support the modernization of the United States Patent and Trademark Office’s Patent Training Academy, which currently consists of approximately 125 courses and prepares roughly 963 new patent examiners annually. A major initial responsibility will be supporting the conversion of at least 25 instructor-led courses, ranging from one to 2.5 hours each, into accessible eLearning modules within approximately three months.
The ideal candidate is both a creative visual professional and a disciplined technical producer. The successful candidate can work independently, manage multiple course-production priorities, interpret complex content, collaborate effectively with instructional designers and technical subject-matter experts, and consistently deliver accessible learning products under compressed schedules.
Summary of the Contractor Role
The Multimedia, Accessibility & LMS Specialist will design and produce the visual, interactive, and technical components of USPTO eLearning courses. The specialist will help ensure that each module is visually consistent, learner-centered, Section 508 compliant, technically accurate, properly packaged, and ready for publication through the designated learning environment.
Working with instructional designers, eLearning developers, patent or intellectual-property subject-matter experts, and project leadership, the specialist will turn approved storyboards and complex source material into usable digital-learning experiences. This includes creating course templates, graphics, user-interface components, multimedia, captions, accessible interactions, and final LMS packages.
The role will also perform quality assurance and accessibility testing, correct identified defects, manage course-version controls, and troubleshoot publishing or playback problems. Because the source material may address highly technical legal and patent-examination topics, the specialist must organize information clearly without changing its intended meaning.
The ideal candidate is:
- Detail-oriented and highly organized
- Self-directed and dependable in a remote production environment
- Comfortable working in an evolving or ambiguous environment
- Skilled at identifying problems and recommending practical solutions
- Able to balance creativity, accessibility, technical performance, and deadlines
- Receptive to structured reviews and subject-matter-expert feedback
- Capable of managing several courses or production workstreams concurrently
Anticipated Day-to-Day Activities
The Multimedia, Accessibility & LMS Specialist will:
- Develop accessible eLearning modules using Articulate Storyline 360, Adobe Captivate, or comparable authoring platforms.
- Create visually consistent course templates, layouts, navigation controls, interactive elements, illustrations, diagrams, and supporting graphics.
- Translate approved instructional-design documents and storyboards into functional multimedia learning products.
- Apply learner-centered user-experience principles to course navigation, information hierarchy, visual flow, readability, and interaction design.
- Incorporate appropriate simulations, scenarios, knowledge checks, microlearning elements, and gamified interactions.
- Produce multimedia assets such as graphics, animations, screen demonstrations, audio components, and edited video segments.
- Coordinate with instructional designers and patent, intellectual-property, legal, and examination-procedure subject-matter experts.
- Preserve the legal and technical accuracy of source materials throughout visual and multimedia production.
- Implement Section 508 and applicable WCAG accessibility requirements throughout the development lifecycle.
- Create alternative text, captions, transcripts, accessible labels, logical reading order, visible focus indicators, and keyboard-accessible interactions.
- Test course content using keyboard-only navigation, accessibility checkers, screen readers, color-contrast tools, and manual inspection techniques.
- Remediate accessibility defects identified through internal reviews, Government reviews, or acceptance testing.
- Package learning products using SCORM or other LMS-compatible standards specified by the customer.
- Publish course packages to the designated development, testing, or production LMS environment.
- Validate course launch, navigation, bookmarking, completion status, assessment scoring, and learner-progress tracking.
- Troubleshoot compatibility, browser, media-playback, publishing, tracking, and LMS integration problems.
- Optimize multimedia files to support acceptable loading time and technical performance without reducing accessibility or instructional quality.
- Conduct functional quality-control reviews before courses are submitted for stakeholder approval.
- Maintain organized source files, published packages, accessibility records, test results, media libraries, and version histories.
- Track production status, review comments, defects, resolutions, and final approvals.
- Participate in design reviews, production meetings, accessibility reviews, demonstrations, and lessons-learned discussions.
- Meet accelerated production schedules supporting the conversion of at least 25 courses within approximately three months.
- Protect Government-furnished information and comply with Ascension and USPTO information-handling procedures.
Job Features
| Job Category | Learning & Development, Training |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in multimedia design, graphic design, instructional technology, digital media, web design, educational technology, communications, or a related discipline. An equivalent combination of education, professional training, and directly relevant experience may be considered. Ability to collaborate effectively with instructional designers, developers, technical writers, project managers, and subject-matter experts. Strong visual-design, technical-writing, proofreading, organization, and problem-solving skills. Ability to manage multiple concurrent assignments and meet compressed production schedules. Availability to participate in meetings and production activities during Eastern Time business hours. Ability to provide a portfolio or work samples demonstrating eLearning, multimedia, learner-interface, and accessibility experience. |
| REQUIRED SKILLS | At least five years of experience developing multimedia or eLearning products. |
| TECHNICAL SKILLS | Demonstrated experience using Articulate Storyline 360, Adobe Captivate, or comparable eLearning-authoring software. Demonstrated experience creating graphics and multimedia using Adobe Creative Cloud applications or comparable tools. Hands-on experience designing and remediating digital learning content for Section 508 accessibility. Working knowledge of WCAG principles and their practical application to eLearning. Experience creating accessible navigation, alternative text, captions, transcripts, reading order, focus order, color contrast, and keyboard-operable interactions. Experience publishing, testing, and troubleshooting courses within an LMS. Working knowledge of SCORM packaging, course completion, assessment scoring, bookmarking, and learner-progress tracking. Experience conducting both functional and accessibility quality-control reviews. Ability to develop clean, consistent, and intuitive learner interfaces. Ability to interpret storyboards, design specifications, scripts, and technical source materials. |
| DESIRED/PREFFERED QUALIFICATIONS | DHS Trusted Tester certification. IAAP Certified Professional in Accessibility Core Competencies, Web Accessibility Specialist, or related accessibility credential. Advanced experience with Articulate 360, including Storyline and Review 360. Experience with Adobe Captivate, Photoshop, Illustrator, Premiere Pro, After Effects, or Audition. Experience testing with JAWS, NVDA, VoiceOver, or comparable assistive technologies. Experience using accessibility-testing tools such as ANDI, Accessibility Insights, WAVE, Colour Contrast Analyser, or PAC. Experience with SCORM 1.2, SCORM 2004, xAPI, or other learning-technology standards. Experience using LMS platforms such as Cornerstone, Moodle, Canvas, Blackboard, or a federal-agency learning platform. Experience developing accessible gamification, simulations, branching scenarios, microlearning, or adaptive-learning content. Experience using AI-enabled development features for media creation, assessment development, scenario generation, or production acceleration. Experience developing training involving legal, regulatory, technical, scientific, engineering, intellectual-property, or patent-related subjects. Experience supporting federal-government training programs or large curricula containing more than 40 courses. Familiarity with Microsoft Teams, SharePoint, Microsoft 365, and collaborative course-review platforms. Familiarity with ADDIE, SAM, Agile learning development, or comparable instructional-production processes. Experience working within a formal configuration-management and quality-control environment. Master’s degree or graduate-level coursework in instructional technology, digital accessibility, multimedia development, or a related discipline. |
| SUITABILITY/SECURITY REQUIREMENTS | The selected candidate must be eligible to work in the United States. The candidate may be required to complete a suitability review, identity verification, background investigation, confidentiality agreement, or system-access process if required by USPTO. The candidate must comply with Government information-security, privacy, records-management, and acceptable-use requirements. Continued performance may depend on maintaining eligibility for access to Government systems, facilities, or information. |
Ascension is seeking an experienced Senior Patent/IP Subject Matter Expert / Technical Instructor to support the United States Patent and Trademark Office’s modernization of its Patent Training Academy curriculum.
The selected professional will serve in a dual role as a:
- Patent and intellectual property subject matter expert;
- Legal and technical content validator;
- Advisor to instructional designers and eLearning developers; and
- Instructor for patent examiner training delivered in person and virtually.
This position is important to ensuring that approximately 125 Patent Training Academy courses—and at least 25 courses planned for conversion to eLearning—remain legally accurate, technically sound, instructionally effective, and aligned with USPTO patent examination processes.
The ideal candidate has direct experience with patent examination, patent prosecution, intellectual property law, or closely related legal and technical work. Former USPTO Patent Examiners, Supervisory Patent Examiners, Patent Training Academy instructors, registered Patent Agents, and Patent Attorneys are strongly encouraged to apply.
Position Summary
The Senior Patent/IP SME / Technical Instructor provides authoritative patent-domain guidance throughout curriculum review, course redesign, eLearning development, assessment development, and training delivery.
The contractor works collaboratively with instructional designers, eLearning developers, program leadership, and other subject matter experts to translate highly technical legal and patent examination concepts into accurate, accessible, and engaging learning experiences. The contractor reviews learning objectives, course activities, instructional scenarios, assessments, and supporting materials for consistency with applicable patent laws, regulations, examination procedures, USPTO practices, and professional standards.
The contractor also prepares for and delivers instructor-led training in classroom and virtual environments. Training may cover patent examination processes, patent prosecution, legal concepts, examination procedures, patent-search tools, case-management tools, correspondence with applicants, and other systems or processes used by patent examiners.
Successful candidates are confident instructors and credible technical authorities. They must be able to explain complex legal and scientific concepts clearly, respond appropriately to learner questions, recognize when an issue requires escalation, and work effectively in an evolving environment with limited guidance. They should be organized, responsive, collaborative, and comfortable managing multiple course-review and training assignments concurrently.
Anticipated Day-to-Day Activities
The contractor will:
- Review existing Patent Training Academy courses, learning objectives, lesson plans, exercises, assessments, job aids, and instructor materials for technical and legal accuracy.
- Validate course content against patent examination practices, patent prosecution processes, applicable legal authorities, and USPTO procedures.
- Advise instructional designers and eLearning developers on how to present complex patent, legal, scientific, and examination concepts accurately and clearly.
- Collaborate with instructional designers to align learning objectives, course content, practice activities, scenarios, and assessments.
- Evaluate proposed curriculum changes to identify inaccuracies, omissions, inconsistencies, learner risks, or potential misunderstandings.
- Recommend improvements to course sequencing, instructional examples, technical scenarios, learner activities, and knowledge checks.
- Develop or refine patent-examination scenarios, case studies, exercises, examples, assessment questions, and instructor guidance.
- Verify that eLearning scripts, storyboards, simulations, interactive exercises, and multimedia content correctly represent legal and technical subject matter.
- Support the conversion of instructor-led patent training into accessible, learner-centered eLearning modules.
- Prepare instructor notes, presentation materials, demonstrations, exercises, and responses to anticipated learner questions.
- Deliver engaging patent and intellectual property training in classroom, lecture, small-group, and virtual formats.
- Use Microsoft Teams and other USPTO-authorized collaboration and instructional technologies to conduct virtual training.
- Explain patent examination processes, procedures, search methods, examiner tools, applicant correspondence, and case-management concepts.
- Facilitate learner discussions, practical exercises, demonstrations, knowledge checks, and question-and-answer sessions.
- Apply adult-learning and learner-engagement practices while maintaining the accuracy and integrity of the technical material.
- Assess learner understanding and provide constructive clarification and feedback.
- Document learner questions that require additional research, validation, or Government clarification.
- Escalate unresolved or policy-sensitive questions to the designated USPTO authority rather than providing unsupported interpretations.
- Provide feedback on training content, delivery methods, classroom technology, course schedules, and opportunities to improve learner engagement.
- Coordinate with other instructors to maintain instructional consistency and continuity and help prevent class cancellations or rescheduling.
- Participate in content-review meetings, course-development checkpoints, instructor preparation sessions, rehearsals, and quality-control reviews.
- Maintain version control, review comments, source references, and content-validation records for assigned materials.
- Travel to USPTO-designated training locations when in-person instruction or working sessions are required.
Job Features
| Job Category | Education, Legal and Compliance |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in science, technology, engineering, mathematics, law, intellectual property, education, or a closely related discipline. Ability to work independently, manage competing priorities, meet accelerated review schedules, and provide timely feedback. Ability and willingness to deliver training virtually and at USPTO-designated locations. Ability to work during the scheduled Eastern Time training hours when assigned. |
| REQUIRED SKILLS | At least seven years of relevant professional experience involving one or more of the following: Patent examination; Patent prosecution; Intellectual property law; Patent-search and analysis; Legal or regulatory training; Scientific or engineering instruction; or Technical content development and validation. |
| TECHNICAL SKILLS | Demonstrated knowledge of patent examination or patent prosecution processes and terminology. Experience reviewing or developing highly technical, scientific, legal, regulatory, or intellectual-property content. Experience delivering instructor-led training, workshops, presentations, or professional-development programs. Ability to explain complicated legal and technical concepts to audiences with different levels of experience. Ability to collaborate effectively with instructional designers, curriculum developers, eLearning developers, attorneys, patent professionals, and Government stakeholders. Strong written communication, technical writing, editing, facilitation, and presentation skills. Ability to review learning objectives, instructional activities, scenarios, and assessments for accuracy and alignment. Ability to distinguish authoritative guidance from personal interpretation and escalate unresolved questions appropriately. Proficiency with Microsoft Office, including Word, PowerPoint, Excel, Outlook, and Teams. |
| DESIRED/PREFFERED QUALIFICATIONS | Juris Doctor degree. Bachelor’s or advanced degree in a STEM discipline relevant to patent examination. Former USPTO Patent Examiner, Primary Patent Examiner, Supervisory Patent Examiner, Patent Training Academy instructor, or comparable USPTO experience. Active registration to practice before the USPTO as a Patent Agent or Patent Attorney. Experience training patent examiners, patent professionals, attorneys, scientists, engineers, or other highly technical audiences. Direct knowledge of the Manual of Patent Examining Procedure and applicable patent laws, regulations, examination guidance, and USPTO practices. Experience using patent search, examination, correspondence, docketing, workflow, or case-management tools. Experience supporting patent application review, prior-art research, claim interpretation, office-action development, or applicant correspondence. Experience developing or validating technical scenarios, case studies, simulations, exercises, and assessments. Experience collaborating with instructional designers under an ADDIE, SAM, Agile, or comparable curriculum-development process. Understanding of adult-learning principles and techniques for maintaining engagement in classroom and virtual instruction. Familiarity with eLearning storyboards, Articulate Storyline 360, Adobe Captivate, learning management systems, or Section 508 accessibility requirements. Experience reviewing AI-assisted training content for accuracy, appropriate use, and potential legal or technical risks. Train-the-Trainer, Certified Professional in Talent Development, instructional-design, facilitation, or comparable professional certification. |
| SUITABILITY/SECURITY REQUIREMENTS | Be eligible to work in the United States; Be able to satisfy any USPTO suitability, identity verification, credentialing, or background-investigation requirements established in the final solicitation; Be able to obtain and maintain required facility and information-system access; Comply with USPTO confidentiality, information-security, privacy, records-management, and acceptable-use requirements; and Protect Government-furnished, procurement-sensitive, proprietary, controlled, and predecisional information. |
Ascension is seeking an accomplished Senior Instructional Designer / eLearning Developer to support the modernization of the USPTO Patent Training Academy’s extensive new-hire training curriculum.
This individual will serve as a senior, hands-on instructional design and digital-learning professional responsible for reviewing complex instructor-led courses, strengthening learning objectives and instructional activities, developing detailed storyboards, and converting selected courses into accessible and engaging computer-based training.
The ideal candidate combines the capabilities of an:
- Senior instructional designer;
- eLearning and computer-based training developer;
- Storyboard developer;
- Adult-learning consultant;
- Microlearning and gamification designer; and
- Responsible AI-enabled learning designer.
The successful candidate will be comfortable working with highly technical, legal, regulatory, or procedural material. The individual must be able to collaborate closely with USPTO subject-matter experts while translating complex content into instruction that is accurate, understandable, engaging, accessible, and scalable.
This is a production-oriented role. Ascension is seeking someone who can develop both the instructional strategy and the resulting eLearning products—not an individual whose experience is limited to providing high-level recommendations.
Summary of the Contractor Role
The USPTO Patent Training Academy prepares newly hired patent examiners to perform complex examination work. Its current program consists of approximately 125 courses delivered during a 10-week academy through lectures, small-group laboratories, practice applications, active-learning exercises, and examination time.
The Senior Instructional Designer / eLearning Developer will help reimagine this curriculum by applying modern instructional-design practices, adult-learning principles, interactive eLearning, adaptive gamification, microlearning, scenario-based learning, assessment design, and appropriate AI-enabled development methods.
A major component of the role is supporting the conversion of at least 25 instructor-led courses—each approximately one to 2.5 hours in length—into eLearning modules within an anticipated three-month production window. The broader effort also includes reviewing and helping modernize the approximately 125-course curriculum.
The contractor will work through a structured instructional-design and development process that includes:
- Curriculum and course analysis;
- Learning-objective refinement;
- Content organization and instructional strategy;
- Storyboarding and prototype development;
- SME and stakeholder review;
- eLearning production;
- Accessibility and quality assurance;
- Testing and revision; and
- Final publication-ready delivery.
The ideal candidate is analytical, creative, organized, and highly detail-oriented. The individual must be self-directed, comfortable operating in a fast-paced or evolving environment, and capable of managing multiple course-development assignments with limited supervision. The person must anticipate design and production risks, propose practical solutions, and maintain progress through multiple SME review cycles.
Expected Day-to-Day Activities
The Senior Instructional Designer / eLearning Developer will:
- Review existing instructor-led courses, presentations, facilitator materials, exercises, assessments, and supporting documentation.
- Analyze learner needs, course content, performance objectives, instructional gaps, and opportunities for modernization.
- Evaluate the structure and instructional effectiveness of individual courses within a large, interconnected curriculum.
- Refine learning objectives so they are measurable, performance-focused, and aligned with required patent-examiner competencies.
- Recommend appropriate instructional strategies, delivery methods, course sequencing, learning environments, and supporting technologies.
- Apply adult-learning principles and recognized instructional-design methods such as ADDIE, SAM, or an equivalent iterative model.
- Collaborate with patent-examination, legal, regulatory, policy, and technical subject-matter experts to validate course accuracy.
- Translate complex legal, technical, and procedural information into clear, learner-centered instruction without changing its intended meaning.
- Develop course-design documents, content outlines, learning maps, detailed storyboards, scripts, prototypes, and production specifications.
- Convert instructor-led training into interactive, self-paced computer-based training and blended-learning products.
- Build eLearning modules using Articulate Storyline 360, Adobe Captivate, Rise 360, or comparable development platforms.
- Create realistic scenarios, decision points, simulations, branching activities, interactive exercises, and knowledge checks.
- Incorporate adaptive or appropriately structured gamification to improve learner engagement, participation, and knowledge retention.
- Design microlearning products that reinforce targeted knowledge, processes, or job skills.
- Develop formative and summative assessments aligned with course objectives and desired performance outcomes.
- Use AI-enabled capabilities responsibly to assist with ideation, scenario generation, content development, personalization, and assessment design when authorized.
- Verify all AI-assisted output for accuracy, appropriateness, bias, security, and alignment with approved source content.
- Design clean visual layouts, graphics, interactions, navigation, and on-screen instructions appropriate for technical adult learners.
- Produce Section 508-conformant learning products, including keyboard-accessible interactions, alternative text, captions, transcripts, accessible documents, and appropriate focus order.
- Coordinate scheduled content reviews, prototype demonstrations, technical reviews, and SME validation checkpoints.
- Track comments, decisions, dependencies, changes, defects, and approvals through an established review process.
- Perform instructional, functional, accessibility, editorial, and usability quality-control reviews.
- Revise course products in response to consolidated Government and SME feedback.
- Manage assigned production schedules and communicate risks that could affect the accelerated development timeline.
- Maintain organized project files, naming conventions, version control, source documentation, and approval records.
- Prepare final source files, published course packages, accessibility documentation, and supporting job aids.
- Support deployment testing within the Government-designated learning environment or learning management system.
- Recommend continuous improvements based on SME input, learner feedback, assessment performance, and quality-review findings.
Job Features
| Job Category | Education |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in instructional design, education, educational technology, learning sciences, training and development, communications, multimedia design, or a related discipline. Ability to work productively during Eastern Time collaboration hours. Ability to protect Government, proprietary, procurement-sensitive, and personally identifiable information. |
| REQUIRED SKILLS | At least five years of progressively responsible instructional-design and eLearning-development experience. |
| TECHNICAL SKILLS | Demonstrated experience performing both instructional design and hands-on eLearning production. Advanced proficiency with Articulate Storyline 360, Adobe Captivate, or an equivalent authoring platform. Demonstrated experience converting instructor-led training into computer-based or self-paced eLearning. Experience developing course outlines, design documents, scripts, storyboards, prototypes, interactive activities, and assessments. Working knowledge of adult-learning theory and systematic instructional-design practices. Experience developing scenario-based learning, microlearning, interactive exercises, and knowledge checks. Demonstrated ability to collaborate with SMEs and convert complex source information into accurate, learner-centered instruction. Experience applying Section 508 and WCAG accessibility requirements to eLearning content. Experience managing multiple course-development assignments and review cycles under firm deadlines. Strong visual-design, technical-writing, editing, communication, and organizational skills. Ability to present a portfolio containing relevant eLearning, storyboarding, simulation, assessment, or gamification examples. |
| DESIRED/PREFFERED QUALIFICATIONS | Master’s degree in instructional design, educational technology, learning sciences, adult education, or a related field. Eight or more years of instructional-design and eLearning-development experience. Experience supporting federal agencies or Government training programs. Experience modernizing a large curriculum containing more than 40 interrelated courses. Experience developing instruction for legal, regulatory, intellectual-property, patent-examination, scientific, engineering, or similarly technical audiences. Familiarity with patent examination, patent prosecution, intellectual-property law, or the USPTO mission. Experience designing adaptive gamification, branching scenarios, simulations, personalized learning, or immersive activities. Experience developing microlearning and performance-support tools. Experience using AI-assisted features for instructional design, scenario development, assessment design, personalization, or rapid content production. Experience integrating learning products with a learning management system. Knowledge of SCORM, xAPI, responsive course design, and learning analytics. Experience conducting accessibility testing with screen readers or other assistive technologies. Experience developing graphics, audio, video, animation, or multimedia assets. Experience working under compressed development schedules with parallel course-production workstreams. Experience measuring learner engagement, knowledge retention, assessment performance, and course effectiveness. Project Management Professional, Certified Professional in Talent Development, ATD instructional-design credential, Adobe certification, Articulate certification, or comparable professional credential. |
| SUITABILITY/SECURITY REQUIREMENTS | Suitability: The selected candidate may be required to satisfy USPTO or contract-specific background-screening, identity-verification, system-access, and suitability requirements. Information protection: The contractor must comply with all applicable confidentiality, nondisclosure, privacy, cybersecurity, records-management, and acceptable-use requirements. Citizenship or residency: Not specified in the RFI and should not be represented as mandatory unless included in the resulting solicitation or access requirements. |
Ascension is seeking an accomplished Program Manager / Lead Instructional Designer to lead the modernization of the United States Patent and Trademark Office’s Patent Training Academy curriculum. This senior, dual-hatted professional will combine program-management leadership with advanced instructional-design expertise to coordinate three integrated workstreams:
- Training consultation and program revision;
- Development of innovative eLearning content; and
- Training delivery support.
The selected candidate will guide the transformation of a highly technical, approximately 125-course curriculum used to prepare new patent examiners. The role requires a strategic learning leader who can establish the curriculum-modernization framework, manage an accelerated schedule, collaborate effectively with patent and legal subject-matter experts, and translate complex examination procedures into engaging, accurate, accessible, and measurable learning experiences.
The ideal candidate is an organized and decisive leader who can operate effectively in a fast-moving and sometimes ambiguous environment. The candidate must balance schedule, instructional quality, legal and technical accuracy, stakeholder expectations, accessibility, and implementation feasibility.
Summary of the Contractor Role
The Program Manager / Lead Instructional Designer serves as the primary point of integration across the engagement. The position manages the program schedule, risks, dependencies, quality controls, stakeholder coordination, and delivery checkpoints while also providing senior instructional-design leadership.
The role leads the review and modernization of the Patent Training Academy’s 10-week curriculum, which currently includes approximately 125 courses and supports nearly 1,000 new patent examiners annually. The individual develops the curriculum-modernization strategy, applies adult-learning and instructional-design principles, and works with USPTO subject-matter experts to strengthen learning objectives, instructional sequencing, course activities, assessments, pedagogy, and delivery methods.
The position also provides design leadership for converting instructor-led courses into interactive, Section 508-conformant eLearning modules. This includes establishing design standards and development processes for microlearning, gamification, scenario-based learning, AI-supported learning solutions, assessments, graphics, and accessible multimedia.
This individual must understand how to manage curriculum transformation at scale without sacrificing legal, regulatory, procedural, or technical accuracy. The role will anticipate delivery barriers, resolve competing priorities, coordinate reviews and approvals, and maintain alignment among instructional designers, eLearning developers, instructors, accessibility specialists, technical personnel, and USPTO stakeholders.
Anticipated Day-to-Day Responsibilities
The Program Manager / Lead Instructional Designer will:
- Lead the overall planning, execution, monitoring, and coordination of the Patent Training Academy modernization effort.
- Develop and maintain an integrated program schedule covering curriculum review, course redesign, eLearning development, stakeholder reviews, testing, implementation, and training delivery.
- Establish a scalable curriculum-modernization framework for reviewing and revising approximately 125 courses.
- Direct the instructional-design strategy across the training consultation, eLearning development, and training delivery workstreams.
- Apply adult-learning theory, instructional systems design, and learner-centered design principles to technical, legal, regulatory, and patent-examination content.
- Assess the existing curriculum structure, course sequencing, learning objectives, instructional activities, assessments, delivery methods, and supporting technology.
- Recommend innovative approaches that improve learner engagement, knowledge retention, job-skill acquisition, and application of patent-examination procedures.
- Collaborate with USPTO patent, legal, technical, and operational subject-matter experts to confirm content accuracy and instructional relevance.
- Facilitate curriculum-design workshops, stakeholder interviews, requirements sessions, course-review meetings, and design-validation sessions.
- Translate highly technical and legally sensitive material into clear, structured, and instructionally effective learning experiences.
- Elevate course learning objectives so they are measurable, appropriately sequenced, and aligned with desired examiner competencies.
- Modernize course pedagogy, learner activities, practice exercises, assessments, feedback mechanisms, and instructional delivery methods.
- Define standards and templates for instructor-led training, virtual instruction, eLearning, microlearning, scenario-based learning, and blended learning.
- Guide the conversion of at least 25 instructor-led courses into eLearning modules within the anticipated accelerated development period.
- Establish eLearning design and development processes, including storyboarding, prototyping, SME review, accessibility testing, quality assurance, and final acceptance.
- Evaluate appropriate uses of AI for content development, scenario generation, learner personalization, assessment development, and instructional support.
- Recommend gamification techniques that increase learner motivation and retention while remaining accessible and appropriate for federal training.
- Ensure that learning materials incorporate clean visuals, effective technical writing, intuitive navigation, and Section 508 accessibility requirements.
- Recommend course schedules, classroom configurations, technology requirements, and delivery methods for USPTO headquarters and regional locations.
- Coordinate instructional designers, eLearning developers, instructors, accessibility specialists, graphic designers, and technical subject-matter experts.
- Maintain program risks, issues, assumptions, dependencies, decisions, and corrective-action items.
- Monitor schedule, quality, staffing, and deliverable performance and escalate issues that could affect implementation.
- Implement quality-control checkpoints for instructional soundness, technical accuracy, consistency, accessibility, and usability.
- Review storyboards, prototypes, course materials, assessments, facilitator guides, participant materials, and completed eLearning modules.
- Oversee pilot testing, usability reviews, learner feedback, and revisions before implementation.
- Develop performance measures to evaluate learner engagement, knowledge acquisition, course effectiveness, and training outcomes.
- Prepare program briefings, status reports, recommendations, risk updates, decision papers, and executive-level presentations.
- Support instructor preparation and the consistent delivery of complex technical training in classroom and virtual environments.
- Promote continuity of training services and help prevent avoidable course cancellations or rescheduling.
- Ensure that all work complies with applicable USPTO standards, federal accessibility requirements, and approved quality-control procedures.
Tools and Processes
The selected candidate should be capable of leading or using the following tools and processes:
- Microsoft 365, including Word, Excel, PowerPoint, SharePoint, and Teams;
- Project scheduling and task-management tools such as Microsoft Project, Smartsheet, Jira, Asana, or comparable platforms;
- Articulate Storyline 360 and Rise 360;
- Adobe Captivate or comparable eLearning-authoring platforms;
- Learning management systems and SCORM/xAPI-compatible content packaging;
- Virtual instructor-led training platforms, particularly Microsoft Teams;
- Storyboarding, curriculum mapping, competency mapping, and course crosswalks;
- ADDIE, SAM, Agile instructional design, rapid prototyping, or comparable methodologies;
- Adult-learning, experiential-learning, scenario-based-learning, and blended-learning practices;
- AI-supported content-development and assessment processes with appropriate human review and quality controls;
- Section 508, WCAG, accessible document, multimedia, keyboard navigation, captioning, and screen-reader testing practices;
- Risk, issue, action, and decision tracking;
- Formal SME review, content validation, version control, and approval workflows;
- Quality-assurance checklists, usability testing, pilot testing, and learning-effectiveness measurement.
Job Features
| Job Category | Project Management |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in instructional design, education, adult learning, learning sciences, educational technology, organizational development, business administration, project management, communications, or a related discipline. Strong written, oral, facilitation, presentation, leadership, problem-solving, and stakeholder-management skills. Legal authorization to work in the United States. |
| REQUIRED SKILLS | At least 10 years of progressively responsible experience in instructional design, curriculum development, professional training, organizational learning, or a closely related field. At least five years of experience leading large curriculum-modernization, instructional-design, workforce-development, or training-transformation initiatives. |
| TECHNICAL SKILLS | Demonstrated experience managing complex projects involving multiple workstreams, stakeholders, deliverables, dependencies, and accelerated schedules. Demonstrated experience reviewing or redesigning large, multi-course curricula. Advanced knowledge of adult-learning principles, instructional-design methodologies, learning-objective development, course sequencing, assessment design, and learning evaluation. Experience working with technical, legal, regulatory, scientific, engineering, or similarly complex subject matter. Experience facilitating structured working sessions with subject-matter experts and converting SME knowledge into effective learning content. Experience leading the design or conversion of instructor-led training into online, blended, or computer-based training. Knowledge of eLearning-authoring processes and platforms such as Articulate Storyline 360, Rise 360, Adobe Captivate, or comparable tools. Experience developing or overseeing accessible eLearning and Section 508-conformant training materials. Experience establishing instructional-design standards, templates, review processes, and quality-control checkpoints. Ability to manage multiple priorities, anticipate risks, construct practical solutions, and work with limited supervision. Ability and willingness to support Eastern Time business hours and travel to USPTO-designated locations when required. |
| DESIRED/PREFFERED QUALIFICATIONS | Master’s degree in instructional design, education, adult learning, learning sciences, educational technology, organizational development, business administration, or a related discipline. Project Management Professional (PMP) certification. Certified Professional in Talent Development (CPTD), Associate Professional in Talent Development (APTD), Certified Professional in Learning and Performance, or comparable credential. Formal certification in Articulate Storyline, Adobe Captivate, accessibility, Agile, or instructional systems design. Experience supporting USPTO, another Department of Commerce component, or a comparable federal agency. Knowledge of intellectual property, patent examination, patent prosecution, the Manual of Patent Examining Procedure, or related legal and regulatory subject matter. Experience modernizing a curriculum containing more than 40 courses. Experience supporting high-volume training programs serving geographically dispersed learners. Experience applying AI-enabled tools to instructional design, scenario generation, assessments, learner personalization, or content-development workflows. Experience developing adaptive learning, gamification, microlearning, simulations, or interactive scenario-based instruction. Familiarity with Kirkpatrick, Phillips ROI, or comparable training-evaluation models. Experience preparing instructors to deliver complex technical or legal training. Experience coordinating simultaneous classroom, virtual, and technology-enhanced learning activities. Experience with federal quality-control, information-security, records-management, and accessibility expectations. |
| SUITABILITY/SECURITY REQUIREMENTS | The selected candidate must be able to satisfy all client-mandated suitability, identity-verification, background-investigation, system-access, and facility-access requirements. The position may require eligibility for a federal background investigation or Public Trust determination if established in the resulting solicitation or contract. U.S. citizenship may be required if mandated by the client’s system-access or suitability requirements. |
Ascension is seeking an experienced Senior Team Facilitator / Organizational Development Consultant to support a federal leadership development and workforce effectiveness initiative. The ideal candidate is an experienced facilitator, executive coach, and organizational development professional who can help teams strengthen collaboration, communication, accountability, leadership effectiveness, and organizational alignment.
This role supports customized, facilitator-led team development engagements for federal government teams. The successful candidate will bring demonstrated expertise in facilitating complex team discussions, identifying organizational barriers, coaching leaders and employees, and designing interactive experiences that improve team performance.
The ideal candidate is comfortable working with intact operational and leadership teams, typically ranging from 7–30 employees, and possesses the ability to quickly understand team dynamics, build trust, facilitate productive conversations, and translate observations into actionable recommendations.
Candidates should have experience with leadership development, team effectiveness, organizational culture improvement, change management, conflict resolution, and professional coaching frameworks.
Summary of the Contractor Role
The Senior Team Facilitator / Organizational Development Consultant will provide professional facilitation, coaching, and leadership development support services for federal government teams. The consultant will conduct discovery sessions with team leaders, develop customized facilitation plans, deliver in-person team-building sessions, conduct virtual leadership webinars, provide coaching feedback, and prepare post-session recommendations.
The facilitator will support teams in identifying and addressing communication challenges, collaboration barriers, accountability issues, role clarity concerns, and organizational dynamics that impact mission performance.
The successful candidate will serve as a trusted advisor who can:
- Assess team needs and organizational challenges.
- Design customized facilitation strategies.
- Lead interactive workshops and team development sessions.
- Facilitate difficult conversations and conflict resolution activities.
- Coach leaders and team members toward improved partnership and accountability.
- Develop supporting materials, exercises, workbooks, and participant resources.
- Document outcomes, action items, and recommendations.
This position requires a highly skilled facilitator who can operate independently, manage multiple engagements, and adapt facilitation approaches based on team maturity, mission requirements, and organizational objectives.
The role supports Ascension’s federal consulting practice focused on strategic advisory, organizational improvement, leadership development, training facilitation, and workforce transformation. Ascension’s relevant capabilities include strategic communications, change management, training facilitation, curriculum development, meeting facilitation, and organizational performance improvement.
Position Responsibilities / Expected Activities
The Senior Team Facilitator / Organizational Development Consultant will:
- Conduct pre-session discovery meetings with team managers and organizational stakeholders to understand team objectives, challenges, and desired outcomes.
- Assess team dynamics, communication patterns, collaboration challenges, and organizational barriers.
- Develop customized session agendas, facilitation plans, exercises, and participant materials.
- Facilitate interactive, in-person team development sessions lasting approximately 1–2 consecutive days (8–16 hours) depending on task requirements.
- Facilitate leadership development workshops focused on communication, accountability, collaboration, conflict resolution, and team effectiveness.
- Apply proven facilitation techniques to encourage open dialogue, psychological safety, and productive team engagement.
- Provide direct behavioral feedback to help teams identify behaviors affecting effectiveness.
- Conduct coaching conversations and partnership coaching sessions when appropriate.
- Facilitate structured accountability activities and action planning sessions.
- Support teams experiencing organizational change, transition, restructuring, or evolving mission requirements.
- Deliver virtual leadership/team development webinars for larger audiences.
- Develop training materials, participant workbooks, handouts, exercises, and supporting documentation.
- Prepare post-session summary reports documenting outcomes, team commitments, action items, and recommendations.
- Maintain professional relationships with federal stakeholders and organizational leaders.
- Travel to customer locations as required for onsite facilitation.
Location: Remote planning activities with onsite facilitation at WAPA locations including:
- Colorado
- California
- Montana
- Arizona
- Utah
- Wyoming
Job Features
| Job Category | Human Resources |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in Organizational Development, Industrial/Organizational Psychology, Leadership Development, Human Resources, Business Administration, Organizational Behavior, Communications, Education, or related discipline. |
| REQUIRED SKILLS | Minimum of five (5) years of documented professional experience in: Team building facilitation; Leadership development; Organizational development; Executive coaching; Workforce transformation; Organizational effectiveness consulting. |
| TECHNICAL SKILLS | Demonstrated ability to design and facilitate customized workshops. Experience facilitating sessions with leadership teams and professional organizations. Strong presentation and public speaking skills. Experience developing training materials, facilitator guides, and participant resources. Strong interpersonal communication and stakeholder engagement skills. Ability to manage sensitive conversations involving team dynamics and organizational challenges. |
| DESIRED/PREFFERED QUALIFICATIONS | Experience supporting federal government, Department of Energy, or other public-sector organizations. Experience facilitating leadership teams through organizational change. Experience with culture assessments and team effectiveness models. Experience using: CliftonStrengths; Insights Discovery; DiSC; Myers-Briggs Type Indicator (MBTI); Five Dysfunctions of a Team; Emotional Intelligence frameworks. Experience facilitating hybrid and virtual workshops. Experience developing executive-level briefing materials. Experience conducting organizational assessments and recommending improvement strategies. Experience working with multidisciplinary teams and geographically distributed organizations. |
| SUITABILITY/SECURITY REQUIREMENTS | Ability to successfully support federal government customers. Ability to comply with Department of Energy (DOE) and Western Area Power Administration (WAPA) safety and security requirements applicable to contractor personnel. |
Ascension is seeking a highly qualified Nutrition and Recovery Subject Matter Expert (SME) to support the transformation of the Commander, Navy Installations Command Morale, Welfare, and Recreation fitness program into an integrated Human Performance Optimization model.
The Nutrition and Recovery SME will provide specialized expertise in performance nutrition, fueling, hydration, sleep, recovery, wellness integration, and evidence-based behavior-change practices. The position will help establish an interdisciplinary model that supports Sailor health, resilience, operational performance, and mission readiness.
The ideal candidate understands that nutrition and recovery are operational performance capabilities—not stand-alone wellness activities. This individual must be able to translate scientific research and professional standards into practical programs, educational materials, operating procedures, and recommendations appropriate for a geographically dispersed Navy population.
This position is well suited for an experienced registered dietitian, performance nutrition specialist, sports dietitian, or human-performance professional who can collaborate with strength and conditioning, cognitive performance, resilience, training, technology, and program-management personnel.
2. Position Summary
The Nutrition and Recovery SME will support the design and implementation of an evidence-based nutrition, fueling, sleep, and recovery component within the Navy’s emerging HPO framework. The individual will advise the HPO Lead and interdisciplinary team on strategies that improve physical readiness, cognitive effectiveness, resilience, recovery, and sustainable performance.
The SME will evaluate existing practices, identify capability gaps, and recommend scalable nutrition and recovery services for individual, group, and command-level delivery. Recommendations must be practical within Navy operational environments and adaptable across installations, populations, schedules, and resource levels.
The position will also help identify appropriate screening tools, education methods, outcome measures, digital resources, and referral protocols. The SME must balance evidence-based practice, operational feasibility, privacy, accessibility, and the professional boundaries separating general performance education from individualized medical nutrition therapy.
The successful candidate will be analytical, organized, collaborative, and comfortable working in an evolving environment with limited direction. The candidate must anticipate program risks, develop actionable solutions, manage competing priorities, and communicate complex scientific information in language that leaders, fitness professionals, and Sailors can readily apply.
3. Essential Duties and Responsibilities
The Nutrition and Recovery SME will:
- Assess existing Navy fitness, wellness, nutrition, fueling, sleep, and recovery practices to identify gaps, risks, duplication, and opportunities for integration.
- Advise the HPO Lead on evidence-based performance nutrition, hydration, recovery, sleep, fatigue-management, and wellness strategies.
- Develop recommendations for integrating nutrition and recovery services into the broader HPO model.
- Design scalable nutrition and recovery programming for individual sessions, group education, command-level engagement, and virtual delivery.
- Translate current research and professional standards into practical guidance, decision aids, educational materials, and operating procedures.
- Recommend fueling and hydration strategies that account for training demands, operational schedules, environmental conditions, and individual performance goals.
- Establish recovery protocols addressing sleep, fatigue, hydration, post-exercise fueling, workload management, and readiness.
- Differentiate general performance-nutrition education from medical nutrition therapy and define appropriate referral pathways for clinical concerns.
- Collaborate with strength and conditioning, cognitive performance, resilience, medical, training, data, and technology specialists to create an integrated HPO model.
- Support the development or revision of standard operating procedures, program standards, role definitions, training requirements, and quality-control measures.
- Evaluate commercially available tools, digital applications, virtual platforms, and emerging technologies that may support nutrition education, recovery monitoring, and individualized performance guidance.
- Identify appropriate screening instruments, assessments, surveys, and performance indicators while protecting sensitive health and personal information.
- Define measurable nutrition and recovery outcomes and recommend methods for collecting, analyzing, and reporting program data.
- Review program content for scientific validity, operational relevance, consistency, accessibility, and alignment with accepted professional standards.
- Deliver briefings, workshops, consultations, and technical recommendations to Navy stakeholders, fitness personnel, program leaders, and interdisciplinary team members.
- Coach or train Navy fitness personnel on the appropriate delivery of approved nutrition, fueling, sleep, and recovery education.
- Document findings, assumptions, risks, decisions, recommendations, and lessons learned during the proof-of-concept effort.
- Contribute to pilot evaluation and continuous-improvement activities supporting broader HPO implementation across Navy installations.
4. Anticipated Tools and Processes
The successful candidate should be able to use or help establish:
- Evidence-review and professional research processes.
- Nutrition education and meal-planning resources.
- Sleep, recovery, hydration, and wellness screening tools.
- Training-load and perceived-recovery measures.
- Surveys, interviews, focus groups, and stakeholder workshops.
- Learning-management systems and virtual education platforms.
- Microsoft 365 applications, including Word, Excel, PowerPoint, and Teams.
- Data dashboards or visualization tools used to monitor participation and outcomes.
- Standard operating procedures, decision trees, referral protocols, and quality-control checklists.
- Privacy-conscious processes for collecting, storing, analyzing, and reporting participant information.
The role is not expected to diagnose medical conditions or independently provide clinical treatment unless those activities are specifically authorized and performed within the individual’s professional credentials and scope of practice.
Job Features
| Job Category | Public Health |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in nutrition, dietetics, exercise science, kinesiology, public health, sports science, or a closely related discipline. |
| REQUIRED SKILLS | At least five years of progressively responsible experience in nutrition, wellness, sports performance, human performance, or recovery-program development. |
| TECHNICAL SKILLS | Demonstrated knowledge of performance nutrition, hydration, fueling, sleep, fatigue, recovery, and behavior-change principles. Experience translating scientific evidence into practical programs, education, guidance, or operating procedures. Experience working within an interdisciplinary human-performance, health, fitness, or wellness team. Ability to communicate technical and scientific information to both professional and nontechnical audiences. Ability to prepare clear written recommendations, training materials, presentations, and technical documentation. Ability to work independently, manage limited hours effectively, and deliver high-quality products according to established deadlines. Proficiency with Microsoft Word, Excel, PowerPoint, Teams, or comparable collaboration tools. Ability to travel to and obtain access to Naval Base San Diego if onsite participation is required. |
| DESIRED/PREFFERED QUALIFICATIONS | Registered Dietitian or Registered Dietitian Nutritionist credential through the Commission on Dietetic Registration. Certified Specialist in Sports Dietetics credential. Master’s degree in nutrition, dietetics, exercise physiology, sports science, public health, human performance, or a related field. Certified Strength and Conditioning Specialist, Tactical Strength and Conditioning Facilitator, Certified Exercise Physiologist, or comparable human-performance certification. Seven or more years of experience supporting athletes, tactical populations, military personnel, first responders, or other high-performance populations. Experience working with the Department of Defense, Department of the Navy, military treatment facilities, installation fitness programs, or military family and readiness organizations. Experience developing enterprise-wide or multi-site nutrition, wellness, or human-performance programs. Knowledge of military operational demands, shift work, deployment cycles, austere environments, and readiness requirements. Experience with digital health applications, wearable devices, virtual education, recovery-monitoring platforms, or human-performance data systems. Experience defining performance measures and evaluating program effectiveness using quantitative and qualitative data. Experience creating accessible training and educational materials for diverse participant populations. Current CPR/AED certification. Active membership in a relevant professional organization, such as the Academy of Nutrition and Dietetics, Collegiate and Professional Sports Dietitians Association, or National Strength and Conditioning Association. |
| SUITABILITY/SECURITY REQUIREMENTS | Must be eligible to work in the United States. Must be able to pass any employer or Government-required background screening. |
Ascension is seeking an experienced Cognitive Performance / Resilience Subject Matter Expert to support the Commander, Navy Installations Command’s transformation of its Morale, Welfare, and Recreation Fitness program into an integrated Human Performance Optimization model.
The ideal candidate brings specialized expertise in performance psychology, cognitive readiness, resilience, stress management, mental skills training, or a closely related discipline. This individual helps ensure that cognitive performance and mental resilience are deliberately integrated with physical training, nutrition, recovery, injury prevention, and other components of human performance.
This position is well suited for a practitioner who understands the demands placed on military personnel and can translate behavioral science and performance psychology research into practical, scalable education, tools, and implementation recommendations. The selected individual must be comfortable working as part of a multidisciplinary team and supporting a developing program in which requirements, resources, and delivery models may evolve.
The role is important because the Navy seeks to create a workforce of resilient, adaptable, and high-performing Sailors. The Cognitive Performance / Resilience SME provides the expertise needed to address the cognitive-readiness, stress-management, and mental-resilience components of that objective.
Summary of the Contractor Role
The Cognitive Performance / Resilience SME serves as Ascension’s principal advisor on the cognitive and psychological dimensions of human performance. The SME supports the HPO Lead and works with specialists in physical performance, nutrition, recovery, workforce development, technology, program evaluation, and change management.
The contractor assesses current cognitive-readiness and resilience practices, identifies capability gaps, and recommends evidence-based methods for strengthening focus, decision-making, adaptability, stress regulation, recovery, and performance under pressure. The SME may also help develop educational content, facilitator resources, assessment methods, implementation guidance, and performance measures appropriate for individual, group, and command-level delivery.
The successful candidate is expected to be:
- Evidence-driven and capable of evaluating scientific research critically.
- Detail-oriented, organized, and responsive.
- Self-directed and effective with limited supervision.
- Comfortable working in an evolving or ambiguous program environment.
- Skilled in translating technical behavioral-science concepts into practical language.
- Sensitive to military culture, operational demands, confidentiality, and psychological safety.
- Collaborative and comfortable contributing within an interdisciplinary HPO team.
- Capable of distinguishing performance education and resilience support from clinical diagnosis or treatment.
The role does not inherently constitute a clinical mental-health provider position. Unless separately authorized and performed by an appropriately licensed clinician, the contractor provides performance education, program-development support, and nonclinical resilience guidance—not diagnosis, psychotherapy, crisis intervention, or medical treatment.
Anticipated Day-to-Day Activities
The contractor will perform activities according to the project schedule and assigned level of effort rather than on a continuous full-time basis.
- Advise the HPO Lead on cognitive readiness, mental resilience, stress management, performance psychology, and related behavioral-science matters.
- Assess current Navy fitness and wellness practices for gaps affecting cognitive performance, resilience, readiness, and sustained performance.
- Review existing programs, policies, educational materials, tools, and research relevant to military cognitive performance.
- Identify evidence-based practices that can be integrated with physical training, nutrition, sleep, recovery, and injury-prevention programs.
- Develop practical recommendations for improving focus, confidence, emotional regulation, adaptability, decision-making, and performance under pressure.
- Design or contribute to nonclinical resilience and cognitive-performance education for individual, group, and command-level delivery.
- Create lesson content, participant materials, facilitator guides, job aids, presentations, and other knowledge products.
- Define appropriate learning objectives and performance outcomes for cognitive-readiness and resilience programming.
- Recommend screening, assessment, feedback, and evaluation approaches suitable for program-level use.
- Establish measurable indicators for participation, learning, behavior change, resilience, and performance outcomes.
- Analyze qualitative and quantitative information to determine whether recommended interventions produce intended results.
- Interpret assessment and program data while observing privacy, ethics, and data-protection requirements.
- Evaluate digital applications, virtual-delivery platforms, immersive tools, and emerging technologies that may support cognitive training and resilience education.
- Support the design of accessible virtual and in-person programming for diverse users, including individuals with disabilities.
- Collaborate with physical-performance, nutrition, recovery, technology, training, data, and change-management specialists.
- Engage Navy fitness personnel, HPO stakeholders, leaders, and subject-matter experts to understand operational needs and implementation constraints.
- Facilitate interviews, workshops, focus groups, working sessions, or educational events, as assigned.
- Translate scientific findings into actionable recommendations that can be understood and used by leaders, fitness professionals, and Sailors.
- Contribute to standard operating procedures, role definitions, training standards, implementation plans, and proof-of-concept documentation.
- Support change-management activities that help personnel understand and adopt new HPO practices, technologies, and delivery methods.
- Document assumptions, findings, risks, recommendations, decisions, and lessons learned.
- Present findings and recommendations clearly to technical and nontechnical audiences.
- Maintain professional boundaries and refer clinical, medical, or crisis-related matters to appropriately qualified personnel.
- Protect sensitive participant, health-related, assessment, and program information in accordance with applicable requirements.
- Perform quality reviews of resilience and cognitive-performance deliverables before submission.
Anticipated Tools and Processes
The SME may use or help define the following tools and processes:
- Evidence reviews and research-synthesis methods.
- Cognitive-readiness and resilience program frameworks.
- Nonclinical performance questionnaires and screening tools.
- Mixed-method assessments combining surveys, interviews, observations, and program metrics.
- Pre- and post-program evaluation instruments.
- Learning-management and virtual-training platforms.
- Collaboration and knowledge-sharing platforms.
- Microsoft 365 applications, including Word, PowerPoint, Excel, Teams, and SharePoint.
- Data-collection, dashboard, and reporting tools.
- Workshop, focus-group, and stakeholder-engagement methods.
- Adult-learning and instructional-design principles.
- Continuous-improvement and lessons-learned processes.
- Privacy-conscious data-handling and documentation procedures.
- Accessibility and inclusive-design practices.
Any validated psychological instrument must be administered, scored, and interpreted only by personnel whose education, licensure, certification, and scope of practice permit its use.
Job Features
| Job Category | Mental Health Specialist |
| MINIMUM QUALIFICATIONS | Master’s degree in performance psychology, sport and performance psychology, cognitive science, psychology, behavioral science, human performance, counseling, organizational psychology, or a closely related field | Strong written, verbal, facilitation, and stakeholder-engagement skills | Proficiency with Microsoft Word, PowerPoint, Excel, Teams, and similar collaboration tools | Ability to work independently, manage multiple priorities, meet deadlines, and operate effectively with evolving requirements | Ability to maintain confidentiality and handle potentially sensitive information appropriately | Ability to support meetings during agreed-upon Navy and Ascension business hours | Strong written, verbal, facilitation, and stakeholder-engagement skills | Proficiency with Microsoft Word, PowerPoint, Excel, Teams, and similar collaboration tools | Ability to work independently, manage multiple priorities, meet deadlines, and operate effectively with evolving requirements | Ability to maintain confidentiality and handle potentially sensitive information appropriately | Ability to support meetings during agreed-upon Navy and Ascension business hours. |
| REQUIRED SKILLS | At least five years of professional experience supporting cognitive performance, resilience, stress management, behavioral performance, mental-skills education, or a related human-performance domain. |
| TECHNICAL SKILLS | Demonstrated ability to apply evidence-based behavioral-science or performance-psychology principles in operational, military, public-safety, athletic, healthcare, or other high-performance environments | Experience developing or delivering nonclinical education involving resilience, stress regulation, cognitive readiness, performance under pressure, or mental skills | Experience converting research and technical concepts into practical recommendations, educational products, or operational tools | Experience working on multidisciplinary teams involving physical performance, wellness, training, healthcare, data, technology, or organizational change | Knowledge of assessment, measurement, and program-evaluation fundamentals | Ability to develop professional reports, presentations, training materials, facilitator resources, and executive-level summaries | Ability to satisfy applicable identity verification, background screening, installation-access, and information-security requirements. |
| DESIRED/PREFFERED QUALIFICATIONS | Doctoral degree in performance psychology, sport psychology, cognitive science, psychology, behavioral science, or a related discipline | Seven or more years of directly relevant experience | Experience supporting the Department of Defense, Navy, another military service, first responders, tactical athletes, or comparable high-reliability populations. Familiarity with military culture, operational readiness, warrior-performance programs, and the demands placed on service members | Experience supporting Human Performance Optimization, Human Performance and Readiness, or Total Force Fitness programs | Experience integrating cognitive performance with strength and conditioning, nutrition, sleep, recovery, and injury prevention | Experience conducting applied research, needs assessments, program pilots, or proof-of-concept evaluations | Experience creating scalable content for in-person, virtual instructor-led, asynchronous, mobile, or blended delivery | Familiarity with artificial intelligence, immersive learning, virtual reality, wearable technologies, or digital performance platforms | Experience selecting and interpreting validated assessments within an authorized professional scope | Knowledge of trauma-informed, culturally responsive, and inclusive educational practices | Published research, professional presentations, or recognized contributions in cognitive performance, resilience, or performance psychology | Current affiliation with a relevant professional organization, such as the Association for Applied Sport Psychology or the American Psychological Association | Relevant credentials such as Certified Mental Performance Consultant, Board Certified in Biofeedback, or another recognized performance or resilience credential | Active clinical licensure may be advantageous but is not required unless the final scope includes clinical services | Current or prior eligibility for installation access or work in a federal environment. |
Ascension is seeking a Digital Transformation & Collaboration Specialist to help modernize how Commander, Navy Installations Command (CNIC) Navy Fitness personnel deliver services, share knowledge, collaborate across organizations, and support Human Performance Optimization (HPO) programs.
The specialist will assess digital tools, collaboration platforms, virtual-delivery environments, and technology-adoption requirements supporting the Navy’s transition from a traditional fitness model to an integrated HPO framework.
The ideal candidate combines digital-transformation consulting, business analysis, Microsoft 365 collaboration, Power Platform, process improvement, accessibility, cybersecurity awareness, and user-adoption experience. Ascension is particularly interested in candidates who can translate operational needs into practical technology recommendations without promoting technology for its own sake.
This opportunity is well suited for a self-driven, analytical, and collaborative professional who can work effectively in an evolving environment, engage technical and nontechnical stakeholders, evaluate alternative technologies, and communicate clear recommendations to leadership.
Position Summary
The Digital Transformation & Collaboration Specialist will support the assessment, planning, and adoption of advanced digital tools, applications, shared platforms, and virtual-delivery methods across Navy Fitness and HPO operations.
The specialist will examine current processes and technology capabilities; identify gaps, duplication, and opportunities for improvement; and recommend secure, accessible, scalable, and user-centered solutions. Areas of focus may include Microsoft 365, Teams, SharePoint Online, Power Platform, workflow automation, virtual training and engagement platforms, knowledge-management solutions, communities of practice, data collection tools, dashboards, and emerging artificial intelligence or machine-learning applications.
The specialist will help the customer determine which tools and processes can improve workforce capability, program reach, collaboration, knowledge exchange, decision-making, and productivity. The role will also support change management, accessibility, training, governance, and adoption planning so that approved solutions can be incorporated effectively into daily operations.
This is primarily an assessment, requirements, recommendation, and adoption-support role. It is not intended to function solely as a software developer or system administrator. The successful candidate must be able to connect technology decisions to operational outcomes, including improved service delivery, user adoption, collaboration, accessibility, security, and Warfighter readiness.
Anticipated Day-to-Day Activities
The Digital Transformation & Collaboration Specialist will:
- Assess the customer’s existing digital tools, collaboration platforms, virtual-delivery capabilities, workflows, and technology environment.
- Conduct stakeholder interviews, discovery sessions, workshops, surveys, and document reviews to understand operational needs and user challenges.
- Document current-state processes, system interactions, technology dependencies, information flows, user groups, pain points, and capability gaps.
- Translate operational and HPO program needs into clear business, functional, technical, data, accessibility, privacy, and security requirements.
- Evaluate Microsoft 365, Teams, SharePoint Online, Power Platform, workflow automation, knowledge-management, virtual-training, and shared-application capabilities.
- Research emerging technologies, including artificial intelligence, machine learning, automation, advanced analytics, and immersive virtual platforms.
- Analyze whether proposed technology solutions are practical, secure, accessible, scalable, interoperable, and appropriate for Navy Fitness operations.
- Develop alternatives analyses, capability comparisons, decision matrices, technology roadmaps, and implementation recommendations.
- Recommend digital tools and processes that improve collaboration, knowledge sharing, workforce productivity, virtual service delivery, and program reach.
- Design concepts for collaboration portals, shared workspaces, communities of practice, knowledge repositories, automated workflows, dashboards, and virtual-delivery environments.
- Support requirements for technology-enabled facility access, space-utilization analysis, and operational decision-making when assigned.
- Identify opportunities to automate repetitive activities, reduce manual reporting, improve information accessibility, and streamline business processes.
- Apply user-centered and inclusive-design practices to support individuals with disabilities and diverse user populations.
- Incorporate Section 508 accessibility considerations into technology assessments, requirements, recommendations, and solution reviews.
- Coordinate with HPO subject-matter experts, program managers, trainers, analysts, change-management personnel, IT stakeholders, cybersecurity personnel, and government leadership.
- Develop data-collection, reporting, and performance-measurement concepts that help evaluate technology adoption and operational effectiveness.
- Define meaningful measures such as adoption, participation, accessibility, process efficiency, platform utilization, user satisfaction, and service reach.
- Support privacy, information security, role-based access, records-management, data-governance, and responsible-AI considerations.
- Facilitate demonstrations, design sessions, pilot planning, user-acceptance activities, and feedback sessions.
- Prepare implementation roadmaps, standard operating procedures, governance recommendations, user guides, training materials, and executive briefings.
- Support change-impact assessments, communications, training, rollout planning, and other activities needed to encourage sustained adoption.
- Monitor risks, issues, dependencies, stakeholder decisions, and action items associated with technology initiatives.
- Present findings and recommendations clearly to technical personnel, operational users, program leadership, and executive stakeholders.
- Maintain organized, accurate, and version-controlled documentation throughout the engagement.
Tools and Processes the Candidate May Use
The candidate should be capable of working with or evaluating:
- Microsoft 365, Microsoft Teams, SharePoint Online, OneDrive, and related collaboration tools
- Microsoft Power Platform, including Power Apps, Power Automate, Power BI, and Forms
- Virtual meeting, training, webinar, and learning-delivery platforms
- Workflow-mapping and visualization tools such as Microsoft Visio or equivalent
- Requirements traceability matrices, process maps, decision matrices, product roadmaps, and implementation plans
- Agile, iterative, human-centered design, business-process analysis, and continuous-improvement methods
- User-adoption assessments, stakeholder analyses, communications plans, and training plans
- Accessibility-testing methods and Section 508/WCAG design considerations
- Data-analysis, dashboarding, metrics collection, and reporting processes
- Cybersecurity, privacy, access-control, records-management, and data-governance principles
- AI and machine-learning use-case evaluation, including responsible-use, privacy, bias, security, and human-oversight considerations
Job Features
| Job Category | IT |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in information systems, computer science, information technology, business administration, data analytics, organizational transformation, human-centered design, or a closely related discipline | Strong analytical, facilitation, technical-writing, presentation, and interpersonal-communication skills | Ability to manage multiple priorities and produce accurate, timely work with limited supervision. |
| REQUIRED SKILLS | At least five years of progressively responsible experience supporting digital transformation, technology modernization, collaboration platforms, business analysis, or technology-adoption initiatives. |
| TECHNICAL SKILLS | Demonstrated experience assessing business processes and translating stakeholder needs into actionable business and technology requirements | Practical experience with Microsoft 365, Teams, SharePoint Online, or comparable enterprise collaboration environments | Working knowledge of Power Platform or comparable low-code workflow, application, and reporting tools | Experience evaluating, recommending, implementing, or supporting virtual-delivery and collaboration solutions | Experience preparing process maps, gap assessments, requirements documentation, decision analyses, implementation roadmaps, or executive recommendations | Understanding of change management, stakeholder engagement, training, communications, and user-adoption practices | Working knowledge of accessibility and inclusive-design requirements, including Section 508 considerations | Understanding of cybersecurity, privacy, data protection, access control, and information-governance principles. |
| DESIRED/PREFFERED QUALIFICATIONS | Master’s degree in information systems, information technology, digital transformation, business administration, human-centered design, or a related field | Seven or more years of relevant digital-transformation or technology-modernization experience | Experience supporting the U.S. Navy, Department of Defense, another federal agency, or a military quality-of-life, readiness, fitness, or health program | Experience working in a DoD Microsoft 365, cloud, or restricted technology environment | Experience with human performance, workforce development, virtual training, fitness, wellness, readiness, or learning technologies | Experience developing SharePoint information architectures, collaboration portals, knowledge repositories, or communities of practice | Experience creating Power Apps, Power Automate workflows, Power BI dashboards, or comparable low-code solutions | Experience assessing AI, machine-learning, advanced-analytics, or immersive-technology use cases | Familiarity with facility-access platforms, utilization analytics, identity management, or role-based access controls | Experience with user-experience research, journey mapping, service design, prototyping, or usability testing | Knowledge of federal records management, data governance, privacy-impact analysis, or responsible-AI practices | Microsoft certifications related to Power Platform, Microsoft 365, Azure, SharePoint, or Power BI | Relevant certifications such as Prosci Change Management, Certified Business Analysis Professional, Project Management Professional, Certified ScrumMaster, Lean Six Sigma, or Certified Usability Analyst | Familiarity with the DoD Risk Management Framework, NIST guidance, or federal information-security controls. |
Ascension seeks a Data Analytics & Performance Measurement Lead to design and implement the measurement framework needed to evaluate the effectiveness, adoption, reach, and mission impact of the Navy’s emerging Human Performance Optimization model.
This individual will translate CNIC’s HPO goals into measurable outcomes, key performance indicators, data requirements, analytical methods, dashboards, and decision-support products. The position is central to determining whether HPO programs improve Sailor health, performance, resilience, readiness, and access to multidisciplinary services.
The ideal candidate combines strong data analytics and business intelligence capabilities with practical experience in program evaluation and performance measurement. The candidate must be able to work with program leaders, HPO subject matter experts, technology personnel, and Navy stakeholders to define what should be measured, determine how data should be collected and analyzed, and present results in a form that supports operational and strategic decisions.
Ascension is seeking a professional who is:
- Analytical, methodical, and attentive to data quality.
- Skilled at translating broad program goals into measurable indicators.
- Comfortable working with incomplete requirements and evolving program concepts.
- Able to explain complex findings clearly to technical and nontechnical audiences.
- Proactive in identifying data limitations, measurement risks, and opportunities for improvement.
- Capable of managing competing analytical priorities with limited supervision.
- Sensitive to the privacy and security requirements associated with health, wellness, personnel, assessment, and performance information.
- Committed to producing defensible, transparent, and decision-ready analysis.
Contractor Role Summary
The Data Analytics & Performance Measurement Lead supports RFI Section 4, Objective D – Measure and Evaluate Outcomes. The Navy seeks metrics and evaluation frameworks for assessing the effectiveness and impact of human-performance initiatives at individual and group levels.
The contractor will develop an integrated measurement approach covering screening, assessments, testing, program utilization, participant outcomes, workforce capability, technology adoption, and broader readiness indicators. The individual will identify appropriate metrics, define data sources and collection methods, establish analytical and reporting processes, and develop dashboards or similar decision-support products.
The role will help CNIC answer critical program questions, including:
- Are HPO programs producing measurable improvements in performance, readiness, resilience, and well-being?
- Are programs reaching the intended populations?
- Which services and interventions produce the strongest results?
- Are outcomes consistent across installations, commands, populations, and delivery channels?
- What adjustments should CNIC make based on performance trends and participant feedback?
- Is the collected information complete, reliable, secure, and suitable for decision-making?
- What data and system capabilities will be required to expand the proof of concept into a broader enterprise model?
The contractor will establish repeatable tools and processes for continuous feedback and improvement rather than merely producing one-time reports. Anticipated tools and methods include:
- Performance-measurement plans and logic models.
- KPI dictionaries and data definitions.
- Quantitative and qualitative evaluation methods.
- Baseline, target, benchmark, and trend analysis.
- Data collection and validation procedures.
- Survey, screening, testing, and assessment analysis.
- Dashboard requirements and prototypes.
- Microsoft Power BI or comparable business-intelligence tools.
- Microsoft Excel, Power Query, SQL, and related data-processing tools.
- Statistical analysis using Python, R, SPSS, SAS, or equivalent tools, as appropriate.
- Data-quality checks, validation rules, and exception reporting.
- Data governance, privacy, access-control, and reporting procedures.
- Executive reports, briefing materials, and recommendations.
Anticipated Responsibilities and Activities
The contractor will:
- Translate CNIC’s HPO mission, program objectives, and desired outcomes into measurable performance indicators.
- Develop a comprehensive performance-measurement and program-evaluation framework for the HPO proof of concept.
- Define outcome, output, process, adoption, participation, utilization, quality, accessibility, and readiness measures.
- Establish baseline measures, performance targets, benchmarks, thresholds, and reporting frequencies.
- Create KPI dictionaries documenting definitions, formulas, data owners, data sources, refresh cycles, and limitations.
- Map required metrics to available or proposed screening, assessment, testing, program, workforce, and technology data.
- Identify gaps in current data and recommend practical collection, transmission, storage, and reporting solutions.
- Design mixed-method evaluation approaches that combine quantitative data with surveys, interviews, observations, and stakeholder feedback.
- Develop dashboard requirements, visualizations, scorecards, and prototypes using Power BI or comparable tools.
- Analyze individual- and group-level data to identify trends, performance differences, risks, and opportunities for targeted intervention.
- Evaluate program utilization, participant engagement, service accessibility, intervention outcomes, and implementation progress.
- Segment results by relevant populations, locations, programs, delivery methods, or other approved characteristics while protecting privacy.
- Validate the completeness, accuracy, consistency, timeliness, and reliability of data used for performance reporting.
- Document data lineage, transformation logic, analytical assumptions, and calculation methodologies.
- Apply appropriate statistical and analytical techniques to determine whether observed results are meaningful and supportable.
- Develop repeatable data-quality checks, validation rules, reconciliation procedures, and issue-resolution workflows.
- Collaborate with HPO, fitness, training, technology, change-management, and program leadership personnel.
- Coordinate with the Digital Analytics Lead or perform that function as a dual-hatted resource when qualified and authorized.
- Recommend data-management capabilities needed to support the proof of concept and potential enterprise implementation.
- Incorporate information-security, privacy, role-based access, and data-minimization considerations into analytical solutions.
- Prepare recurring analytical reports, executive dashboards, findings summaries, and decision briefings.
- Present technical findings in concise language that program managers and senior leaders can readily understand and act upon.
- Identify performance risks, unintended outcomes, data limitations, and areas requiring additional study.
- Recommend program, process, technology, or resource adjustments based on documented evidence.
- Support continuous-improvement sessions by converting findings into prioritized corrective or enhancement actions.
- Maintain version-controlled analytical documentation, data definitions, dashboard requirements, and evaluation products.
- Ensure all deliverables comply with Ascension quality-control practices and applicable Navy security and privacy requirements.
Job Features
| Job Category | Data Analysis and Analytics |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in data science, statistics, analytics, operations research, public health, health informatics, computer science, information systems, business analytics, program evaluation, or a closely related discipline | Strong organizational skills and the ability to manage multiple analytical tasks and deadlines independently. | Legal authorization to work in the United States. |
| REQUIRED SKILLS | At least five years of progressively responsible experience in data analytics, business intelligence, performance measurement, program evaluation, or a closely related area. |
| TECHNICAL SKILLS | Demonstrated experience designing performance-measurement frameworks, KPIs, scorecards, or program-evaluation methodologies | Demonstrated experience developing dashboards and reports using Microsoft Power BI or a comparable business-intelligence platform | Advanced proficiency with Microsoft Excel, including data validation, pivot tables, analytical formulas, and data visualization | Experience collecting, integrating, cleaning, validating, analyzing, and reporting data from multiple sources | Experience developing data dictionaries, metric definitions, calculation methodologies, and reporting procedures | Knowledge of quantitative and qualitative analytical methods | Ability to convert strategic objectives and operational requirements into measurable outcomes | Ability to communicate analytical findings to both technical specialists and executive decision-makers | Ability to develop clear, concise, and technically defensible written products | Experience protecting sensitive information and applying appropriate privacy, security, and access-control practices | Ability to satisfy any Government suitability, installation-access, identity-verification, or background-investigation requirements established under the resulting contract. |
| DESIRED/PREFFERED QUALIFICATIONS | Master’s degree in data science, statistics, operations research, public health, health informatics, performance science, business analytics, or a related field | Seven or more years of relevant analytics and performance-measurement experience | Experience supporting the Department of Defense, Department of the Navy, another federal agency, or a military community | Experience evaluating human performance, health, wellness, physical fitness, workforce development, behavioral health, injury prevention, or readiness programs.| Experience with Microsoft Power BI, Power Query, DAX, SQL, Python, R, SPSS, SAS, Tableau, or similar analytical technologies | Experience defining dashboard requirements and working with system developers, data engineers, or platform administrators | Experience with logic models, theories of change, balanced scorecards, implementation evaluation, or continuous-improvement frameworks | Experience analyzing screening, assessment, survey, testing, longitudinal, or mixed-method data | Knowledge of data governance, metadata management, data lineage, and master-data practices | Understanding of Personally Identifiable Information, Protected Health Information, federal privacy requirements, and role-based data access | Familiarity with Section 508 accessibility requirements for reports, dashboards, and digital information | Experience measuring program adoption, participant engagement, accessibility, training effectiveness, or organizational change | Familiarity with Agile delivery, Lean Six Sigma, or other iterative improvement methods. |
| SUITABILITY/SECURITY REQUIREMENTS | The selected candidate must be able to: Obtain and maintain any Government suitability determination or background investigation required by the resulting contract. Obtain required Navy installation, facility, network, or system access. Comply with Government information-security, cybersecurity, records-management, and privacy requirements. Protect sensitive personnel, assessment, performance, health, wellness, and program information. Complete required security, privacy, cybersecurity, and acceptable-use training. Follow all restrictions governing the collection, transmission, storage, analysis, and reporting of Government information. |
Ascension is seeking an experienced Workforce Development & Training Lead to support the Commander, Navy Installations Command’s transformation of its Morale, Welfare, and Recreation fitness program into an integrated Human Performance Optimization model.
The selected professional will lead the assessment, design, and evaluation of workforce training needed to prepare Navy fitness personnel for updated operational roles, training standards, technologies, virtual delivery environments, and evidence-based human-performance practices. The position directly supports Section 4.A, “Enhance Workforce Capability,” of the Navy’s Human Performance Optimization Request for Information.
The ideal candidate combines instructional design expertise, adult-learning knowledge, workforce-development experience, and practical experience supporting complex organizational transformation. This individual must be capable of translating evolving program objectives into a structured, scalable learning framework that equips personnel to adopt new processes, technologies, and performance standards.
The successful candidate will be analytical, collaborative, organized, and comfortable operating in an evolving environment. The candidate should be capable of identifying training gaps, developing practical solutions with limited direction, managing competing priorities, and producing clear instructional products for diverse audiences.
Position Summary
The Workforce Development & Training Lead will assess the current and future training needs of Navy fitness personnel and develop a workforce learning framework supporting the transition to an integrated Human Performance Optimization model.
The contractor will help determine what employees must know and be able to do within the future-state HPO environment. This includes identifying competency gaps, defining measurable learning objectives, developing curriculum and learning pathways, recommending delivery methods, supporting train-the-trainer activities, and establishing mechanisms for evaluating training effectiveness.
The role will support the incorporation of digital applications, virtual training, accessible learning practices, and knowledge-sharing tools into workforce education and daily operations. Training products must support consistent program delivery while accounting for the needs of personnel across multiple roles, installations, and levels of technical proficiency.
This individual may also serve in a dual-hatted capacity as the Knowledge Management Lead, provided the candidate demonstrates sufficient experience developing knowledge repositories, communities of practice, standardized resources, and methods for sharing lessons learned across geographically dispersed organizations.
Primary Responsibilities and Anticipated Activities
The Workforce Development & Training Lead will:
- Assess current workforce capabilities, job functions, training practices, certification requirements, technology proficiency, and readiness to transition to the HPO model.
- Conduct interviews, focus groups, surveys, document reviews, and other structured discovery activities with Navy stakeholders and subject-matter experts.
- Perform training needs, audience, task, competency, and performance-gap analyses.
- Define role-based competencies and learning requirements for Navy fitness personnel operating within the future HPO framework.
- Develop a structured curriculum framework that aligns workforce learning with HPO objectives, operational roles, new technologies, and standardized procedures.
- Create measurable learning objectives using recognized adult-learning and instructional-design principles.
- Design role-based learning paths that may incorporate instructor-led instruction, virtual instructor-led training, self-paced learning, microlearning, coaching, job aids, and experiential activities.
- Develop or coordinate the development of training plans, facilitator guides, participant materials, presentations, exercises, job aids, reference materials, and digital-learning content.
- Establish a train-the-trainer approach that prepares designated Navy personnel to deliver and sustain standardized instruction.
- Recommend appropriate learning technologies, virtual delivery platforms, collaboration tools, and knowledge-sharing methods.
- Incorporate accessibility and inclusive-design practices into instructional products and virtual training activities.
- Coordinate with HPO, fitness, technology, change-management, data, and program-management personnel to ensure training supports the broader transformation effort.
- Translate technical, operational, health, readiness, and human-performance information into practical instruction for varied audiences.
- Develop training schedules, resource estimates, sequencing recommendations, and implementation dependencies.
- Facilitate workshops, pilot sessions, stakeholder reviews, instructor-development activities, and virtual or in-person training, as authorized.
- Evaluate learner reaction, knowledge acquisition, behavior change, adoption, and operational results using qualitative and quantitative methods.
- Develop evaluation instruments, including pre- and post-assessments, knowledge checks, surveys, observation tools, and performance measures.
- Analyze training data and stakeholder feedback to identify improvement opportunities and recommend curriculum revisions.
- Document lessons learned, frequently asked questions, repeatable practices, and other institutional knowledge.
- Support communities of practice and other mechanisms that promote collaboration and knowledge exchange across the Navy fitness workforce.
- Maintain version control, traceability, quality, consistency, and accessibility across training products.
- Brief Ascension and Government stakeholders on training needs, curriculum recommendations, implementation progress, risks, and evaluation results.
Anticipated Tools and Processes
The selected candidate should be prepared to use or work with:
- ADDIE, SAM, or comparable instructional-design methodologies
- Adult-learning and competency-based learning principles
- Training Needs Analysis and performance-gap analysis
- Learning objectives and assessment alignment
- Kirkpatrick or comparable training-evaluation frameworks
- Learning management systems and virtual-learning platforms
- Microsoft Teams, SharePoint, PowerPoint, Word, and Excel
- Survey, assessment, and data-collection tools
- Virtual instructor-led training and webinar platforms
- Curriculum maps, competency models, learning paths, and training matrices
- Train-the-trainer and facilitator-development processes
- Section 508 and accessible instructional-design practices
- Knowledge repositories, communities of practice, and lessons-learned processes
- Configuration management, document control, and quality-review procedures
Knowledge of authoring tools such as Articulate 360, Adobe Captivate, Camtasia, or comparable applications is beneficial but not mandatory unless required by the final contract.
Job Features
| Job Category | Training |
| MINIMUM QUALIFICATIONS | A bachelor’s degree in instructional design, education, adult learning, organizational development, workforce development, training and development, human resources, or a closely related discipline. |
| REQUIRED SKILLS | At least eight years of progressively responsible experience in training development, workforce development, instructional design, adult learning, or organizational learning. |
| TECHNICAL SKILLS | Demonstrated experience conducting training needs assessments and performance-gap analyses | Demonstrated experience developing curriculum frameworks, measurable learning objectives, learning paths, instructional materials, and evaluation instruments | Experience designing training for adult learners and personnel with varied roles, experience levels, and technical proficiency | Experience developing or supporting instructor-led, virtual instructor-led, and self-paced learning | Experience applying structured instructional-design and training-evaluation methodologies | Ability to translate complex technical, operational, or policy content into understandable and actionable instructional materials | Strong facilitation, interviewing, stakeholder-engagement, and presentation skills | Strong written communication skills and demonstrated ability to produce organized, accurate, and professional training documentation | Proficiency with Microsoft Office and virtual collaboration tools, including Teams, SharePoint, PowerPoint, Word, and Excel | Ability to work independently, manage multiple concurrent activities, anticipate issues, and deliver quality products within established schedules | Ability to collaborate with program managers, technical specialists, operational personnel, and Government stakeholders | Availability to provide up to 800 hours of support during the anticipated contract period |Ability to travel to Government or Navy facilities if required. |
| DESIRED/PREFFERED QUALIFICATIONS | Master’s degree in instructional design, adult education, organizational development, learning technologies, workforce development, or a related discipline | Previous experience supporting the Department of the Navy, Department of Defense, or another federal agency | Experience developing training for military, fitness, wellness, healthcare, readiness, or human-performance programs | Experience supporting enterprise transformation, organizational change, technology adoption, or workforce modernization | Experience developing curricula for geographically dispersed or enterprise-scale workforces | Experience designing train-the-trainer programs and instructor certification or qualification processes | Knowledge of human performance optimization, holistic health and fitness, strength and conditioning, nutrition, recovery, injury prevention, cognitive readiness, or related disciplines | Experience with learning management systems, digital-learning platforms, or e-learning authoring tools | Experience applying Section 508, Web Content Accessibility Guidelines, Universal Design for Learning, or other accessibility standards | Experience developing competency models, qualification standards, communities of practice, or knowledge-management programs | Certified Professional in Talent Development, Certified Professional in Training Management, ATD Master Instructional Designer, Project Management Professional, Prosci Change Management certification, or a comparable professional credential. |
| SUITABILITY/SECURITY REQUIREMENTS | Be able to satisfy all Government-directed background, suitability, identity-verification, installation-access, and information-security requirements applicable to the final contract. Be eligible to access Navy facilities and Government information systems when required. Protect sensitive Government, personnel, operational, and program information in accordance with applicable security and privacy requirements. Complete required security, privacy, cybersecurity, records-management, and acceptable-use training. Maintain any credentials or access authorizations required throughout the period of performance. |
