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Content Management / SharePoint / Section 508 Specialist 2026P-0354

12+ Months, Full-Time
Hybrid, Washington, DC
Posted 1 month ago

Ascension LLC is seeking a Content Management / SharePoint / Section 508 Specialist to support the USDA Forest Service Office of Regulatory and Management Services in strengthening how priority correspondence, records-related content, public inquiry materials, and internal program information are organized, maintained, tracked, and made accessible across digital workspaces.

This position is ideal for a detail-oriented content management professional who understands federal digital work environments, SharePoint-based collaboration, Section 508 accessibility expectations, document organization, version control, workflow coordination, and the importance of maintaining clear, accurate, and usable information for government decision-makers. The selected candidate will help ORMS maintain and optimize digital workspaces, support content alignment across program activities, assist with website updates, organize business and technical documentation, and ensure content is accessible, traceable, and ready for Government review.

This role is important because ORMS supports controlled correspondence, correspondence policy, data quality, directives and regulation, forms and reports, FOIA/Privacy Act, FACA, information collections, and records management. The PWS specifically calls for support that improves operational efficiency, accurate processing of controlled correspondence, workflow documentation, and strategic readiness.

Position Summary

The Content Management / SharePoint / Section 508 Specialist will provide hands-on support for managing, organizing, updating, and improving ORMS digital content and collaboration spaces. The candidate will support correspondence management workflows, maintain structured content repositories, update associated websites, support Section 508 remediation and accessibility checks, and coordinate with Government staff to ensure content is accurate, organized, compliant, and easy to retrieve.

The ideal candidate will bring practical experience using SharePoint, Microsoft 365, Teams, Word, Excel, PowerPoint, Adobe Acrobat, and accessibility checking tools. The candidate should be comfortable working in a remote federal support environment, managing multiple priorities, maintaining detailed documentation, supporting meeting and action-item follow-up, and working independently with limited day-to-day direction.

This position requires a professional who can translate loosely defined content needs into organized pages, lists, document libraries, file structures, calendars, alerts, trackers, and user-friendly documentation. The candidate must be able to anticipate problems, recommend improvements, support continuity of operations, and maintain transparent backup documentation for all work performed.

Position Responsibilities / Anticipated Day-to-Day Activities

The selected candidate will be expected to:

  • Maintain SharePoint sites, pages, document libraries, folders, lists, calendars, alerts, and content repositories supporting ORMS correspondence and content management activities.
  • Update associated websites and digital workspaces to reflect current ORMS program activities, priorities, strategic documents, frameworks, tools, and approved content.
  • Map internal strategic documents, frameworks, templates, and tools to ORMS program activities and maintain clear crosswalks or tracking documentation.
  • Support technical project management activities related to correspondence processing systems, public inquiry management, Section 508 compliance, and electronic collaboration tools such as SharePoint.
  • Organize content structures to improve document retrieval, reduce duplication, strengthen version control, and support controlled correspondence and records-related workflows.
  • Perform Section 508 accessibility checks and remediation support for Word documents, PowerPoint presentations, PDFs, SharePoint content, and other materials intended for internal or external use.
  • Use Microsoft 365 accessibility tools and Adobe Acrobat accessibility functions to identify and correct common issues, including heading structure, alt text, reading order, tables, hyperlinks, color contrast, and document metadata.
  • Coordinate with Government program staff to collect, validate, update, and publish approved content in the appropriate workspace or repository.
  • Document content management processes, naming conventions, folder structures, posting procedures, accessibility steps, and quality control checks.
  • Support business case and analysis-of-alternatives documentation by organizing backup materials, references, supporting files, and decision documentation.
  • Maintain detailed backup files that provide transparency into source materials, content changes, version history, and deliverable inputs.
  • Track content-related action items, open questions, deadlines, and dependencies affecting ORMS website updates or digital workspace improvements.
  • Prepare briefing materials, status inputs, content inventories, issue logs, and summary updates for Government review.
  • Identify risks, gaps, outdated content, broken links, inconsistent formatting, inaccessible materials, and opportunities to improve content quality and usability.
  • Recommend enhancements to digital workspace structure, SharePoint lists, libraries, forms, workflows, metadata, and document control practices.
  • Support transition activities by preparing content inventories, file exports, standard-format data packages, knowledge transfer documentation, and handoff materials.
  • Protect Government information by following system access, telework, PIV, data handling, and Government-furnished equipment requirements.
  • Collaborate with the Project Manager, correspondence management staff, records management SMEs, technical writers, and Government stakeholders to ensure content aligns with ORMS priorities and federal requirements.

Job Features

Job CategoryProject Management, Technology & Digital Solutions
MINIMUM QUALIFICATIONSBachelor’s degree in information systems, communications, business administration, public administration, records management, library/information science, technical writing, or a related field | Ability to work remotely, manage competing priorities, and meet deadlines with limited supervision. | Strong communication skills and ability to coordinate effectively with Government staff, contractor team members, and technical and non-technical stakeholders. | Must be authorized to work in the United States and perform all work from an approved U.S.-based location.
REQUIRED SKILLSMinimum of 2 years of experience with Federal correspondence management systems or federal correspondence/content management environments, consistent with the PWS requirement for all contractor personnel assigned to the project. | Minimum of 3 to 5 years of professional experience in content management, SharePoint administration/support, knowledge management, website content support, document control, or digital workplace coordination.
TECHNICAL SKILLSDemonstrated experience supporting SharePoint sites, document libraries, lists, pages, calendars, metadata, permissions coordination, and content publishing workflows. | Working knowledge of Section 508 accessibility standards and practical experience using accessibility checkers in Microsoft Office and Adobe Acrobat. | Experience organizing content for federal, state, public-sector, or highly regulated business environments. | Experience developing or maintaining SOPs, job aids, user guides, templates, naming conventions, document control logs, or content governance materials. | Strong technical writing, editing, proofreading, and document formatting skills. | Proficiency with Microsoft 365, including SharePoint, Teams, Word, Excel, PowerPoint, Outlook, and OneDrive. | Ability to maintain detailed documentation, backup materials, version history, and transparent work products.
DESIRED QUALIFICATIONSExperience supporting USDA, Forest Service, natural resource, regulatory, records management, FOIA, FACA, or correspondence management programs. | Experience with ICCT, ECMM, CoRe, or comparable federal correspondence, records, or enterprise content management systems. | Experience supporting website content updates, intranet content, public inquiry workflows, or executive correspondence tracking. Experience remediating PDFs for Section 508 compliance, including tags, reading order, bookmarks, document properties, form fields, and accessibility reports. | Familiarity with federal records management principles, controlled correspondence, FOIA/Privacy Act, FACA, information collections, directives, forms, and reports. | Experience supporting business process improvement, content inventories, process mapping, and workflow optimization. | Experience using Power Automate, Power Apps, Power BI, ServiceNow, Drupal, or other workflow/content management platforms. | Familiarity with Agile, Lean Six Sigma, PMBOK, or business process improvement practices | Microsoft, SharePoint, accessibility, records management, or project management certifications are preferred but not required. Examples include Microsoft 365 Fundamentals, Microsoft Power Platform Fundamentals, IAAP CPACC, DHS Trusted Tester, CAPM, PMP, Lean Six Sigma Yellow Belt, or similar credentials. | Prior experience supporting a federal contractor team in a remote delivery environment.
SUITABILITY/SECURITY REQUIREMENTSNo Secret or Top Secret clearance is anticipated for this role based on the solicitation statement that no sensitive clearance levels are required. | Candidate must be able to pass any required background investigation, identity verification, PIV/LincPass processing, and system access requirements. | Candidate must comply with USDA telework requirements, including working only from an approved U.S.-based location. | Candidate must protect Government information, follow approved system access procedures, and report any suspected loss, compromise, or unauthorized access involving Government data or equipment. | Candidate must comply with all contract, privacy, records, accessibility, and information safeguarding requirements.

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