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Ascension LLC seeks practical, engaging Microsoft instructors to support the Naval Supply Systems Command Workforce Development Division. You help federal employees automate routine work, turn data into useful reports and visuals, and apply analytics to everyday business decisions. We seek instructors who combine hands-on technical skill with the ability to explain concepts clearly to adult learners with varied experience.

Ascension provides program support, business intelligence, workflow automation, curriculum development and virtual training services. This opportunity supports thirteen virtual instructor-led courses: four Power Automate courses, four Power BI courses and five Data Analytics courses, each for approximately 20–25 federal employees. You may teach one or more tracks according to your demonstrated expertise; each instructor does not need to cover every track.

Role summary

You prepare and deliver hands-on lessons, demonstrations, learner guides and exercises that help employees apply Microsoft tools at work. Power Automate instruction addresses routine workflows and application integration. Power BI instruction helps learners turn raw data into interactive reports and visuals over two days. Data Analytics instruction addresses collecting, sorting, interpreting and presenting data using Excel, Power Apps and other relevant Microsoft tools.

You also coordinate assigned classes with Ascension and NAVSUP points of contact, distribute materials and access instructions at least one week before each class, and assist learners with virtual access. The ideal instructor is organized, self-directed and patient; anticipates technical obstacles; manages changing schedules; and adapts explanations without losing the learning objectives. Your focus is workforce training rather than ongoing production-system development.

Expected activities

Coordinate learning objectives, learner prerequisites, course dates and delivery logistics with Ascension and NAVSUP technical points of contact.

Develop or adapt agendas, presentation decks, learner guides, demonstration files and hands-on exercises for assigned courses.

Test software access, sample datasets, workflows and lab instructions before delivery; use approved demonstration data and environments.

Provide course materials and virtual access instructions to the designated points of contact or participants at least one week before the class.

Deliver live demonstrations and guided practice to groups of approximately 20–25 employees across multiple time zones.

Teach Power Automate triggers, actions, connectors and practical workflow troubleshooting when assigned the automation track.

Teach Power BI data preparation, modeling and interactive reporting when assigned the BI track; explain Power Query and appropriate DAX concepts at the learner’s level.

Teach data collection, cleaning, interpretation, Excel analysis and visual storytelling when assigned the analytics track; demonstrate relevant Power Apps examples as appropriate.

Assist participants with joining the virtual environment, navigating exercises and resolving common access or learning issues.

Monitor learner understanding, adjust pacing and explain technical concepts in plain language using relevant business scenarios.

Maintain assignment records, communicate delivery issues and availability, and coordinate approved schedule changes through Ascension.

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Ascension LLC seeks an experienced Executive Secretariat Program Manager to manage official publications and issuances and support executive correspondence for Walter Reed National Military Medical Center (WRNMMC). The role helps ensure that policies, administrative instructions, procedures, and leadership correspondence are current, accurate, properly coordinated, and ready for Government review and decision.

The ideal candidate brings federal or military executive-office experience, strong policy-document and records-management knowledge, expert writing and editing skills, and the ability to coordinate across clinical, legal, safety, and administrative stakeholders. This position supports timely decisions by the Hospital Director, Chief of Staff, and Executive Steering Council and consistent administrative practices across the medical center.

Summary of the Contractor Role

Manage the publications lifecycle from development and coordination through review, approval routing, dissemination, periodic updates, and cancellation. Maintain reliable document repositories and tracking systems; identify incomplete packages, conflicting guidance, overdue actions, and obsolete documents; and provide practical corrective guidance to originating offices.

Success requires a self-driven, organized professional who exercises discretion, anticipates review bottlenecks, follows through on suspense dates, and manages multiple priorities in a high-tempo environment with minimal guidance. The candidate must communicate diplomatically with senior officials while consistently applying established standards and maintaining complete audit trails.

Use Microsoft Word, Excel, PowerPoint, and Outlook; the Government-provided correspondence-tracking database; and the Executive Secretariat SharePoint portal. Apply approved templates, staffing and review checklists, version controls, publication review calendars, records procedures, and status dashboards. Provide surge coverage for correspondence, records, and forms management. Government officials retain approval and policy decision authority; the contractor coordinates, reviews, and recommends within established procedures.

Activities and Responsibilities

Manage the WRNMMC Publications and Issuances Program and maintain visibility of document owners, lifecycle stages, review requirements, and suspense dates.

Coordinate development, revision, staffing, approval routing, dissemination, periodic review, and cancellation of policies, instructions, and procedural documents.

Review publications for format, structure, clarity, enforceability, completeness, and alignment with applicable DoD/DoW, DHA, and WRNMMC guidance.

Verify consistency among policies, procedures, and associated forms and flag conflicting provisions for resolution by responsible Government officials.

Return incomplete or noncompliant packages with specific corrective guidance and track their resubmission.

Coordinate required legal, safety, clinical, and administrative reviews across directorates and reconcile stakeholder comments for Government consideration.

Track review cycles and suspense dates, follow up on overdue actions, and escalate unresolved risks through established channels.

Maintain the authoritative publications repository with current versions, approval records, accessible document organization, and traceable change history.

Archive superseded publications and process cancellations according to applicable records-management policies.

Develop and maintain templates, formatting standards, checklists, and directorate guidance.

Train and assist directorate personnel in preparing and revising publications and issuances.

Draft, edit, and proofread executive correspondence, talking papers, briefs, and official responses that require minimal revision.

Route and track executive correspondence and support records and forms functions during absences or workload surges.

Analyze review timeliness, overdue actions, recurring errors, and program trends; recommend process improvements.

Provide role-specific status, workload, labor-hour, issue, and accomplishment inputs for monthly progress reports and quarterly program reviews.

Support transition activities, maintain orderly documentation, and complete required training to preserve operational continuity.

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Ascension LLC seeks an experienced Public Relations Specialist to support Walter Reed National Military Medical Center (WRNMMC) and its Public Affairs Office. The specialist translates hospital priorities, military health initiatives, and complex operational information into clear, timely communications for patients, staff, military families, community partners, and the news media. This role strengthens understanding of the hospital’s mission and services, supports access-to-care messaging, and helps leadership communicate consistently during routine operations and sensitive events.

The ideal candidate combines public affairs expertise with disciplined project coordination, strong editorial judgment, and confidence working with senior leaders, subject-matter experts, and journalists. The candidate demonstrates discretion, initiative, attention to detail, and the ability to reconcile competing inputs while meeting daily, weekly, and urgent deadlines.

Summary of the Contractor Role

The specialist plans, develops, coordinates, and evaluates strategic communications, media relations, community engagement, website content, and social media products. The role supports WRNMMC, Defense Health Agency (DHA), Military Health System (MHS), National Capital Region (NCR), and military treatment facility (MTF) communications coordination. It helps resolve inconsistent messaging, fragmented stakeholder input, competing publication priorities, and emerging public perception issues.

The specialist maintains communication plans, editorial calendars, media inquiry logs, project schedules, approval trackers, and campaign measures. Work uses Government-approved project management and digital communication tools, website and intranet publishing systems, social media platforms, media monitoring resources, and reporting tools. Products follow Associated Press (AP) style and applicable customer guidance. All products route through the Government Public Affairs Office for review and approval before release or posting; the contractor supports authorized Government officials and does not independently authorize public release.

Expected Activities and Responsibilities

Develop and execute coordinated public affairs and strategic communication plans that connect hospital priorities with audience needs and measurable outcomes.

Draft and edit press releases, talking points, speeches, leadership briefings, newsletters, feature stories, web content, and social media messages.

Research complex healthcare and military health topics, verify facts with subject-matter experts, and translate technical information into accessible language.

Generate two to three editorial ideas per month and refine story angles with the Government Public Affairs lead.

Schedule and conduct approved interviews with military and civilian staff, patients, visitors, and subject-matter experts; prepare balanced content using multiple sources.

Apply AP style, active voice, clear leads, logical transitions, and consistent terminology to written products.

Coordinate media inquiries, interviews, press visits, and briefing logistics; maintain contact records and escalate sensitive or urgent inquiries.

Assist visitors and callers, with workload planning reflecting an average of approximately 10 callers daily, and support approximately four distinguished visitor visits monthly.

Plan and support press conferences, media briefings, community engagement activities, and strategic partnerships with medical, military, veterans, federal, and nongovernmental organizations.

Prepare and update external website, intranet, and social media content as approved; support multiple daily updates and mission-driven social media posting.

Monitor media coverage, audience response, and emerging issues; recommend communication adjustments and maintain a Public Affairs issue log and action tracker.

Compile weekly external communication reports and support distribution of approximately two communication reports weekly, coordinating overlapping reporting requirements with the Public Affairs lead.

Coordinate themes, messages, products, and dissemination with DHA, NCR, and MTF communications teams to maintain consistency across channels.

Participate in strategic communications, access-to-care, emergency management, DHA, and NCR Public Affairs meetings; document decisions and track follow-up actions.

Support crisis communication planning, prepare time-sensitive messages and briefing materials, and escalate incidents with potential national media or congressional interest.

Reconcile conflicting stakeholder inputs, recommend consensus language, and obtain required reviews before submitting products for Government approval.

Manage concurrent communication projects using schedules, deadlines, review checkpoints, and status trackers; anticipate delays and propose corrective actions.

Evaluate campaign and community relations results using appropriate measures of reach, engagement, message consistency, timeliness, and stakeholder response.

Protect sensitive information, follow applicable privacy and release procedures, and maintain organized communication records and approved final versions.

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Ascension LLC seeks an experienced Producer and Director to support hospital communications and public affairs at Walter Reed National Military Medical Center. You turn command messages, patient experiences, medical advances, and hospital initiatives into accurate, engaging video content for patients, families, staff, military leaders, and the public. Your work helps the medical center communicate clearly, strengthen audience understanding, and deliver consistent messages across its communication channels.

The ideal candidate brings strong visual storytelling, professional camera and audio skills, advanced editing and motion graphics capabilities, and demonstrated experience in healthcare communications, military public affairs, or a comparable regulated environment. You are comfortable conducting sensitive hospital interviews and balancing creative decisions with privacy safeguards, operational constraints, and Government review requirements.

Summary of the Contractor Role

You lead video projects from initial concept through approved final delivery. Working with the hospital communications team, you develop the video content calendar, define production requirements, prepare scripts and storyboards, coordinate participants and locations, direct filming, and complete editing and post-production. Products include command messages, patient testimonials, educational and promotional videos, event coverage, and social media shorts.

Success requires an organized, self-driven professional who anticipates production problems, resolves scheduling conflicts, manages concurrent assignments, and communicates clearly with clinical staff, interview participants, public affairs personnel, and leadership. You exercise empathy and discretion, maintain attention to detail, and work effectively with limited day-to-day supervision while following established priorities and approval procedures. You identify unclear requirements early, translate feedback into workable revisions, and keep projects moving without compromising factual accuracy or patient privacy.

The role uses professional video cameras, microphones, audio recorders, lighting equipment, editing software such as Adobe Premiere Pro or Final Cut Pro, motion graphics software such as Adobe After Effects, and color grading tools. Production calendars, schedules, shot lists, review trackers, organized media storage, and hospital-approved privacy and release workflows support reliable delivery. Government approval precedes release of content.

Responsibilities and Anticipated Activities

Develop and maintain a strategic video content calendar aligned with hospital communication priorities, command messages, campaigns, and events.

Plan production schedules, milestones, resource needs, location logistics, and stakeholder reviews for simultaneous video assignments.

Create video concepts, treatments, scripts, storyboards, interview questions, and shot lists that translate complex medical and military information into understandable stories.

Coordinate filming locations, participant availability, access arrangements, and hospital-approved consent and release processes with the appropriate staff.

Conduct sensitive interviews with patients, families, clinicians, subject-matter experts, and leaders using empathy, discretion, and appropriate privacy safeguards.

Direct on-camera participants and capture professional footage, interviews, and supporting visuals using suitable camera, lighting, and audio techniques.

Produce command messages, patient testimonials, promotional and educational videos, event coverage, and short-form social media content.

Edit footage and perform motion graphics development, color correction and grading, sound mixing, and final export for the intended delivery channels.

Apply HIPAA and PHI safeguards throughout planning, filming, editing, storage, review, and release; flag potentially sensitive content for authorized review.

Collaborate with writers, editors, graphic designers, public affairs staff, and clinical stakeholders to maintain consistent narratives and visual messaging.

Manage stakeholder feedback and version control, resolve conflicting edits, and route products for final sign-off from the senior videographer and leadership.

Inspect, maintain, inventory, and track the lifecycle of video and audio equipment; recommend repairs, replacements, or technology improvements.

Organize footage, project files, approved masters, and supporting documentation for secure retrieval, reuse, and transition in accordance with applicable procedures.

Track project status, delivery dates, production issues, and resource needs; provide updates that support contractor progress reporting.

Support contingency activations or exercises outside normal duty hours when required and coordinated through the contractor management team.

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Ascension LLC seeks an experienced journalist and communications writer to tell the stories of medical innovation, patient care, military service, and staff achievement at Walter Reed National Military Medical Center. The writer develops accurate, engaging print and digital content that helps patients, families, staff, military leaders, and the public understand the medical center’s mission and accomplishments.

The ideal candidate combines strong reporting, sensitive interviewing, narrative writing, and editorial project management with experience in healthcare communications, military public affairs, or another regulated, high-visibility environment. This position is well suited to a self-directed professional who builds trust with diverse sources, translates complex medical information into understandable language, and manages multiple deadlines without compromising accuracy, privacy, or editorial judgment.

Summary of the Contractor Role

The writer manages stories from initial pitch through research, interviews, drafting, revisions, multimedia coordination, and submission for government approval. Work includes feature articles, news releases, patient and staff stories, research and clinical innovation coverage, leadership speeches and briefings, internal and external messaging, website content, social media copy, and communications reports.

The role supports a proactive news-gathering operation and coordinates with the Public Affairs Office, medical subject matter experts, the editor, designers, and video production staff. The writer anticipates information gaps, validates sources, resolves conflicting inputs, adapts to urgent priorities, and submits products to the PAO for review before release. The writer supports approved crisis messaging and media engagement while government officials retain release authority.

Core processes include Associated Press (AP) Style, editorial calendars, story planning, source verification, deadline tracking, document version control, patient privacy safeguards, and PAO review workflows. Practical tools may include Microsoft Word with Track Changes, spreadsheets or shared task trackers, collaboration tools, and government-approved website and social publishing systems. Specific software platforms are subject to the customer’s environment; the PWS does not prescribe these particular products for this role.

Expected Activities and Responsibilities

Develop and maintain an editorial calendar aligned with hospital priorities, command themes, publication schedules, and audience needs.

Generate and refine story pitches with the lead PAO, including the PWS target of two to three editorial ideas each month.

Research clinical advancements, medical research, patient experiences, staff accomplishments, and military medical initiatives using reliable sources.

Schedule and conduct sensitive interviews with patients, families, clinicians, researchers, military and civilian staff, and senior leaders; coordinate SME interviews through approved government channels.

Write balanced, well-sourced news releases, feature articles, special publication content, and long-form digital stories using AP Style, active sentences, clear leads, bridges, and transitions.

Verify names, ranks, titles, quotations, statistics, medical claims, and supporting sources with appropriate subject matter experts.

Protect patient information and coordinate applicable consent, authorization, and privacy review steps before including patient details in content.

Coordinate photographs, graphics, video, captions, and layout requirements to produce cohesive multimedia story packages.

Revise drafts in response to editorial, clinical, leadership, and PAO feedback and track versions through final approval.

Prepare speeches, briefings, talking points, and internal and external messages that consistently communicate approved themes.

Update approved website and social media content as required by mission priorities, including multiple daily updates when needed.

Compile weekly external communications reports and support the PWS expectation of an average of two communications reports per week.

Monitor media coverage and summarize campaign effectiveness, emerging concerns, and opportunities for additional coverage.

Assist visitors and callers, receive and route media queries, and coordinate or moderate approved press interviews and media visits.

Support press conferences, media briefings, community engagement activities, and distinguished visitor visits; the PWS anticipates an average of ten callers per day and four distinguished visitor visits per month.

Support leadership’s crisis communications planning and prepare timely draft content for government review during urgent events.

Meet daily, weekly, and ad hoc deadlines, maintain production records, and escalate approval delays or conflicting priorities promptly.

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Ascension LLC seeks an experienced editor to protect the clarity, accuracy, consistency, and credibility of written communications supporting Walter Reed National Military Medical Center (WRNMMC). The editor reviews hospital articles, reports, web content, and leadership messaging so that patients, families, staff, military leaders, and public audiences receive reliable information that reflects the command’s mission and approved voice.

The successful candidate combines expert English grammar and Associated Press (AP) Style with experience in healthcare communications, military public affairs, or another regulated, high-visibility environment. This professional understands how to verify medical statements, protect sensitive information, coordinate multiple reviewers, and deliver publication-ready materials under firm deadlines.

Summary of the Contractor Role

The editor manages the end-to-end editorial lifecycle, from receiving drafts and identifying review requirements through substantive editing, copyediting, fact-checking, proofreading, stakeholder coordination, and final clearance. Working with authors, clinical and administrative subject matter experts, legal counsel, and public affairs leadership, the editor resolves conflicting feedback and prepares complete products for approval by the senior Public Affairs Officer (PAO) before public release.

The ideal candidate is a careful, organized, self-directed planner who anticipates missing facts, ambiguous wording, inconsistent messaging, and approval bottlenecks. The editor exercises sound judgment, responds constructively to revisions, maintains professional relationships, and manages competing priorities with minimal day-to-day guidance while following established Government review and release procedures. Final release authority remains with the authorized Government official.

Core processes include an editorial calendar, review and suspense tracking, source verification, version control, a maintained organizational style guide, and a documented clearance workflow. Expected working tools include Government-approved word-processing and document-review software, shared document repositories, spreadsheets or approved workflow trackers, and authorized research resources. Familiarity with Microsoft Word Track Changes and Comments, Excel, and SharePoint is recommended; the PWS does not mandate these specific applications for the editor. The Government provides office workspace, computers, telephones, and related office equipment.

Day-to-Day and Recurring Activities

Manage the editorial lifecycle for articles, reports, website copy, leadership messages, and other public-facing written products.

Develop and maintain an editorial calendar that identifies deliverables, authors, reviewers, milestones, approval dependencies, and publication deadlines.

Review drafts for organization, readability, tone, completeness, and alignment with command communication objectives and intended audiences.

Edit and proofread content for grammar, punctuation, spelling, clarity, AP Style, command style guides, and applicable Government guidance.

Verify names, titles, dates, quotations, statistics, citations, and factual claims against reliable sources and retain traceable source information.

Validate medical and scientific statements with authorized clinical or research subject matter experts and resolve unsupported or conflicting information before clearance.

Identify potentially sensitive information, including protected health information, and route privacy or release concerns through the established review process.

Coordinate reviews with authors, subject matter experts, legal counsel, and public affairs leadership; consolidate comments and resolve competing edits.

Track document versions, review status, overdue actions, and suspense dates; elevate unresolved issues early enough to protect deadlines.

Develop, maintain, and apply the organizational style guide to promote a consistent command voice across written platforms.

Prepare final clearance packages and submit completed materials to the senior PAO for approval before public release.

Collaborate with writers, graphic designers, and other communications staff to ensure approved text remains accurate and consistent through layout and final production.

Provide editorial status updates and supporting documentation for Ascension’s quality control and contract reporting processes, as assigned.

Complete required onboarding and recurring training, safeguard Government resources, and support occasional contingency communications requirements.

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Ascension LLC seeks two experienced, creative, and strategically minded Graphic Designers to support the Hospital Communications Department at Walter Reed National Military Medical Center (WRNMMC). You translate complex medical, military, and command information into clear, compelling visual communications for patients, families, staff, senior leaders, and public audiences. Your work supports understanding of hospital services, public health initiatives, command priorities, and the military medical mission while maintaining a consistent institutional brand.

The ideal candidate combines strong visual storytelling with disciplined production management. You bring a portfolio of effective print and digital design, advanced Adobe InDesign, Illustrator, and Photoshop skills, and experience in healthcare communications, military public affairs, or a similarly regulated, high-visibility setting. You exercise sound judgment when working with sensitive imagery and information and understand the importance of safeguarding patient privacy.

Summary of the Contractor Role

You manage assigned design projects from intake and concept development through stakeholder review, approval, and final production. Products include command publications, patient education materials, public health campaign graphics, environmental graphics, digital signage, social media content, infographics, and visual assets incorporating photography or video. You collaborate with writers, editors, video production staff, public affairs personnel, clinical subject matter experts, and command stakeholders to ensure that each product communicates the intended message accurately and appropriately.

This role requires an organized, self-directed professional who works effectively with minimal day-to-day guidance, anticipates production problems, and manages competing priorities in an event-driven environment. You clarify incomplete requests, establish realistic timelines, reconcile stakeholder feedback, and escalate risks early. You remain receptive to revisions while protecting quality, accuracy, brand consistency, and release controls. The Government retains final approval and public-release authority.

Core tools include Adobe InDesign, Illustrator, and Photoshop; pre-press and digital file preparation processes; production calendars; design request and approval trackers; brand templates; and organized source-file repositories. Premiere Pro and After Effects support preferred multimedia capabilities. You use Government-authorized systems and equipment and follow approved review, privacy, and information-handling procedures.

Activities and Responsibilities

Assess design requests with stakeholders to define the audience, purpose, message, product format, specifications, deadlines, and approval requirements.

Develop creative concepts, layouts, mockups, and visual approaches that support WRNMMC communication priorities and brand standards.

Design and produce command publications, brochures, patient education materials, campaign graphics, posters, environmental graphics, digital signage, and social media assets.

Translate complex medical, scientific, and command information into understandable infographics, diagrams, and visual aids in coordination with subject matter experts.

Manage assigned projects through a production calendar, setting milestones and balancing concurrent routine, high-priority, and time-sensitive requests.

Collaborate with writers, editors, public affairs staff, videographers, clinical experts, and leadership stakeholders to develop cohesive communications products.

Create and edit photographic and video assets for integration into visual products, coordinating specialized production needs with the video production team.

Prepare print-ready files, checking resolution, color settings, bleeds, fonts, linked assets, and production specifications before delivery.

Adapt approved designs for different digital platforms, display formats, and audience needs while maintaining consistent branding and message integrity.

Present concepts and final designs for review, consolidate feedback, resolve conflicting comments through the designated review chain, and document revisions.

Protect PHI and sensitive information in photographs, screenshots, graphics, captions, and source files; identify concerns and route them through required review channels.

Check final products for visual quality, accurate labels and data, approved content, correct formatting, and completeness before submission for sign-off.

Maintain organized working files, reusable templates, version histories, approved final assets, and project status records to support continuity and efficient retrieval.

Support hospital events, major initiatives, and crisis communications with coordinated visual materials and timely design updates.

Report project progress, approaching deadlines, production risks, and corrective actions to the designated Ascension lead and Government stakeholders.

Complete required onboarding and recurring training, safeguard Government equipment, and support orderly transfer of design files and records at transition.

Ascension LLC seeks an experienced Senior Network Engineer / Network Services Consultant to help Frederick County assess, improve, and support reliable, secure network connectivity across its departments and facilities.

The ideal candidate combines hands-on enterprise networking expertise with the ability to evaluate business needs, explain technical options, and deliver practical improvements. This role supports the availability and performance of the technology infrastructure County employees use to provide public services.

We seek a self-directed professional who works effectively with broad guidance, anticipates technical risks, prioritizes competing needs, and maintains accurate documentation. Strong candidates demonstrate sound judgment, organized planning, discretion, and clear communication with technical staff, vendors, and County leadership.

Summary of the Contractor Role

The consultant assesses existing network infrastructure, identifies performance and reliability issues, develops recommendations, and supports approved improvements within the scope of each assigned task order.

Assignments may involve network discovery, architecture review, capacity planning, troubleshooting, configuration changes, modernization planning, implementation support, and operational documentation. The consultant coordinates with County technology staff to establish requirements, manage dependencies, validate results, and transfer knowledge.

The role helps resolve problems such as intermittent connectivity, congestion, configuration inconsistencies, aging equipment, incomplete network records, and weaknesses in monitoring or recovery procedures. Success requires balancing technical performance, security, cost, maintainability, and continuity of County operations.

Anticipated Activities and Responsibilities

• Assess network architecture, equipment, connectivity, configurations, and supporting documentation to establish the current operating environment.
• Gather requirements from County stakeholders and translate operational needs into technical recommendations and acceptance criteria.
• Analyze network availability, utilization, latency, packet loss, and capacity to identify bottlenecks and improvement priorities.
• Diagnose routing, switching, wireless, firewall, VPN, and related connectivity problems using systematic troubleshooting methods.
• Develop network designs, improvement plans, equipment recommendations, and implementation approaches appropriate to the assigned scope.
• Configure approved network devices and services within authorized access and change-control procedures.
• Review network segmentation, administrative access, firmware status, and configuration practices with County security and technology staff.
• Plan implementation activities, maintenance windows, dependencies, testing, and rollback procedures to reduce service disruption.
• Coordinate with County staff, equipment vendors, telecommunications providers, and other contractors to resolve technical issues.
• Test approved changes against documented requirements and record results, outstanding issues, and corrective actions.
• Maintain network diagrams, device inventories, addressing records, configuration baselines, troubleshooting guides, and operating procedures.
• Track assignment scope, schedule, effort, risks, decisions, and deliverables, and communicate issues requiring County action.
• Recommend measurable improvements in network reliability, performance, supportability, and operational efficiency.
• Transfer knowledge to County staff through technical walkthroughs, practical guidance, and completed documentation.

Ascension LLC seeks an experienced Enterprise Asset Management (EAM) Project Manager to help Frederick County plan, coordinate, and deliver projects that improve the management of public assets and associated maintenance operations.

The ideal consultant combines project management discipline with direct experience implementing, upgrading, or improving EAM or computerized maintenance management systems (CMMS). Relevant experience includes managing assets such as facilities, equipment, fleet, utility infrastructure, or other public infrastructure.

This role connects operational users, County leadership, information technology staff, and system vendors to establish clear requirements, resolve delivery risks, and achieve measurable improvements in asset information, maintenance workflows, and management reporting.

Candidates should demonstrate how they apply asset lifecycle knowledge to project delivery, including asset inventories, work orders, preventive maintenance, condition assessment, and replacement planning.

Summary of the Contractor Role

The EAM Project Manager leads the planning and delivery of assigned asset management initiatives from assessment through implementation and closeout. Depending on the task order, assignments may involve improving existing processes, implementing system functionality, coordinating data migration and integration, or strengthening reporting and user adoption.

The consultant establishes project scope, schedules, responsibilities, decision processes, and quality controls. The role coordinates functional and technical specialists, monitors vendor deliverables, and keeps County stakeholders informed of progress, risks, and required decisions.

Successful candidates work independently under broad direction, organize ambiguous requirements, anticipate problems, and manage competing priorities. They communicate with discretion and diplomacy and maintain complete, retrievable project records.

Tools and processes may include the County’s Infor Public Sector environment, Microsoft 365, approved scheduling and reporting tools, process maps, requirements registers, risk and issue logs, test plans, and change-control procedures. Specific systems and deliverables are confirmed for each assignment.

Expected Activities and Responsibilities

• Assess current asset management processes, system capabilities, data quality, and operational needs with County stakeholders.
• Define project objectives, scope, deliverables, success measures, responsibilities, and acceptance criteria.
• Develop project charters, work breakdown structures, schedules, resource plans, and task-order estimates.
• Facilitate requirements workshops with asset owners, maintenance staff, IT personnel, procurement representatives, and vendors.
• Map workflows for asset registration, inspections, work orders, preventive maintenance, inventory, and asset replacement, as applicable.
• Coordinate configuration, implementation, upgrades, and integrations with the responsible functional and technical teams.
• Manage asset data preparation, migration planning, reconciliation, and validation activities.
• Track scope, schedule, budget, dependencies, risks, issues, and decisions throughout the assignment.
• Evaluate proposed changes and present their operational, schedule, and cost implications to County decision-makers.
• Review vendor deliverables and coordinate resolution of deficiencies against approved requirements.
• Establish quality reviews and coordinate testing, defect tracking, and user acceptance.
• Prepare status reports, dashboards, meeting records, executive briefings, and recommendations.
• Support training, stakeholder communications, transition planning, and operational adoption.
• Monitor agreed performance measures, such as asset record completeness, maintenance compliance, work-order completion, or system adoption.
• Document approvals, financial commitments, project changes, and deliverable acceptance in County-approved formats.
• Coordinate project closeout, knowledge transfer, lessons learned, and handover of project records.
• Support Ascension’s County response commitments through agreed coverage during the County’s stated consultation window of 8:00 a.m.–5:00 p.m. Eastern, Monday–Friday.

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Ascension seeks five federal procurement analysts who can independently process completed FTA actions from assignment through a quality-ready closeout package. The strongest candidates bring hands-on federal closeout experience, careful financial reconciliation, disciplined electronic records management, and the judgment to identify issues early. They work well with limited supervision while coordinating promptly with the lead and Government stakeholders.

Role summary

Each analyst reviews contractual and payment history, assembles required closeout records, reconciles obligations, and prepares draft modifications and supporting documentation for lead review. The role helps FTA reduce its closeout backlog while protecting the integrity of financial records and the contract file. Analysts must organize multiple actions, document exceptions, and communicate practical next steps. They may prepare recommendations and draft correspondence, while the Government CO retains approval and signature authority.

Expected activities

Review assigned contracts and orders with the COR and CO to establish closeout eligibility and missing documentation.

Prepare checklists, releases of claims, SF 30 closeout modification drafts, D&Fs, patent and invention records when applicable, and other required file material.

Reconcile obligations, UDO balances, disbursements, and proposed de-obligations in Delphi and TrAMS when applicable; coordinate discrepancies with budget and accounts payable.

Process FFP, labor-hour, and time-and-materials closeouts, and support occasional cost-reimbursement, final indirect-rate, and FAR 42.708 quick closeout actions.

Create and update closeout records in ESC PRISM and initiate applicable closeout modules and system actions as directed.

Apply FAR 4.804 and 4.805, TAR, TAM, FTA’s closeout manual, and electronic retention requirements.

Submit complete packages to the Lead Procurement Analyst for QA/QC, resolve review comments, and support CO review and distribution.

Maintain accurate action status, pending-item notes, and de-obligation data for the monthly reports; support ad hoc data calls and UDO reviews.

Communicate with contractors and FTA offices as directed, escalating negotiation and decision matters to authorized Government personnel.

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Ascension seeks a senior federal acquisition professional to lead closeout production and quality review for FTA’s completed procurement actions. The ideal candidate has personally closed difficult contract files, reconciled funding, and guided other analysts through regulatory and system issues. This role suits a hands-on lead who can set priorities, catch defects before submission to a Contracting Officer, and communicate clearly with CORs, budget staff, and accounts payable.

Role summary

The Lead Procurement Analyst coordinates a six-person closeout team, maintains a reliable action inventory, resolves complex exceptions, and performs the required QA/QC of closeout packages before they are provided to the Government. The lead must balance throughput and accuracy across FFP, labor-hour, time-and-materials, and occasional cost-reimbursement actions. Work covers orders, BPAs, IDIQ vehicles, purchase orders, and inter/intra-agency agreements. The lead keeps the Government informed of risks and proposed resolutions while preserving the CO’s authority for decisions, negotiations, and signature.

Expected activities

Coordinate with the COR and CO to identify, prioritize, and track awards eligible for closeout.

Assign and review analysts’ files; verify checklists, release of claims, SF 30 drafts, D&Fs, final payment evidence, and required supporting records before CO submission.

Interpret and apply FAR 4.804, 4.805, and 42.708; TAR, TAM, FTA’s closeout manual, and applicable file retention rules.

Resolve complicated obligation, UDO, de-obligation, cost, and final indirect-rate discrepancies with appropriate FTA offices and ESC Accounts Payable.

Oversee closeout entries and supporting documentation in ESC PRISM, Delphi, and TrAMS when applicable; confirm records are ready for archiving.

Prepare or validate the monthly action report due on the seventh day and cumulative funds de-obligated summary due at month end.

Draft clear correspondence and recommended resolutions for CO review; elevate decisions reserved to Government officials.

Coach analysts, monitor quality and workload, and document recurring issues and process improvements.

Protect our Land, Ascend with Us!

Ascension is seeking an experienced Learning & Development Specialist to support WSSC Water's Pipeline Construction Division in strengthening employee capabilities, transferring institutional knowledge, developing workforce competencies, and improving individual and team performance.

The ideal candidate is an experienced learning, training, instructional design, or organizational development professional who can operate as both an internal consultant and hands-on learning practitioner. This person should be comfortable engaging managers, technical subject matter experts, field personnel, and other stakeholders to identify performance and knowledge gaps and then translate those needs into practical learning solutions.

This is not simply a classroom instructor position. The successful candidate will assess organizational and team development needs; design curricula, learning programs, job aids, and training interventions; facilitate instructor-led and technology-enabled learning; support knowledge-transfer initiatives; and evaluate whether development activities produce the intended workforce outcomes.

The WSSC source description expressly characterizes this position as an internal business partner focused on employee development, team performance, and knowledge-transfer initiatives. LEARNING_DEVELOPMENT_SPECIALIST…

Candidates should be comfortable working in an operational organization where priorities can evolve based on construction programs, employee development needs, institutional knowledge risks, onboarding requirements, and organizational initiatives. The successful candidate should be organized, consultative, self-directed, adaptable, capable of managing several development activities simultaneously, and able to turn ambiguous performance problems into structured learning solutions.

Summary of the Contractor Role

The Learning & Development Specialist supports WSSC Water's Pipeline Construction Division by assessing workforce development needs and designing, implementing, facilitating, and evaluating solutions that strengthen workforce performance and preserve critical institutional knowledge.

The Specialist works directly with Pipeline Construction Division personnel and subject matter experts to determine learning and skill requirements, build development programs, facilitate training and orientation activities, support competency development, and deploy appropriate learning methods such as classroom instruction, e-learning, guided learning, and other development solutions. LEARNING_DEVELOPMENT_SPECIALIST…

The role also requires the ability to distinguish between issues that require training and those that may instead require improvements in process, communication, documentation, knowledge management, coaching, or performance support.

The selected individual will help WSSC Water:

• strengthen the capabilities of Pipeline Construction Division employees;
• reduce loss of institutional knowledge;
• improve transfer of technical and operational knowledge between experienced and developing personnel;
• improve employee onboarding and readiness;
• establish repeatable learning and development practices;
• develop competencies aligned to operational requirements;
• create measurable training and development programs; and
• support continuous workforce performance improvement.

Day-to-Day / Anticipated Responsibilities

The Learning & Development Specialist will:

• CONDUCT organizational, business-unit, team, and individual developmental needs assessments to identify knowledge, competency, skill, and performance gaps.
• TRANSLATE assessment findings into practical, solution-based learning and workforce development programs.
• DESIGN instructional programs, curricula, lesson materials, development sessions, exercises, assessments, tests, job aids, and evaluation instruments.
• DEVELOP learning solutions using adult-learning and instructional-design principles.
• DELIVER knowledge- and skill-based training sessions for Pipeline Construction Division personnel.
• FACILITATE classroom, virtual, guided-learning, orientation, workshop, and other employee-development sessions.
• SUPPORT knowledge-transfer and institutional-knowledge-retention initiatives across Pipeline Construction Division teams.
• PARTNER with WSSC Water subject matter experts to identify learning requirements and convert technical or operational expertise into structured learning materials.
• ASSESS operational and performance issues to determine whether training, coaching, process improvement, knowledge management, or other developmental interventions are appropriate.
• RECOMMEND development solutions based on identified workforce and organizational needs.
• IMPLEMENT approved learning and development interventions and monitor their effectiveness.
• EVALUATE training effectiveness using appropriate assessments, feedback mechanisms, performance measures, and evaluation methodologies.
• DEVELOP and maintain curricula and programs supporting Pipeline Construction Division competencies.
• SELECT appropriate delivery methods, including classroom instruction, e-learning, guided learning, blended learning, and performance-support tools.
• FACILITATE Pipeline Construction Division new-employee orientation sessions.
• COACH employees and managers regarding functional development needs and appropriate learning solutions.
• COORDINATE with business-section staff to ensure timely and effective delivery of learning programs.
• SUPPORT knowledge- and skill-based pay program development activities when assigned.
• MANAGE or coordinate learning vendors and assess their performance against contractual requirements.
• PARTICIPATE in annual action-plan teams, departmental action-item teams, working groups, and special workforce-development projects.
• MAINTAIN appropriate training records, course materials, participant information, evaluations, and learning documentation.
• UTILIZE learning management systems and standard office productivity applications in administering and documenting development activities.
• COMMUNICATE recommendations, findings, program status, and workforce-development information clearly to personnel at multiple organizational levels.
• COLLABORATE with supervisors, peers, technical personnel, and other stakeholders in a team-oriented environment.
• DRIVE as necessary to conduct WSSC Water business and support activities at applicable WSSC locations.
• PERFORM other learning, workforce-development, knowledge-transfer, and related duties assigned within the scope of the engagement.

Protect our Land, Ascend with Us!

Ascension is seeking a highly organized, analytical, and self-directed Management Support Specialist to provide professional administrative, operational, business management, and program support to WSSC Water.

The ideal candidate is more than a traditional administrative professional. We are seeking someone capable of independently gathering and analyzing information, documenting business processes, preparing management reports, supporting budget and expenditure tracking, developing internal procedures and workflows, coordinating management activities, and translating operational information into clear recommendations.

The individual should be comfortable working with limited day-to-day supervision while supporting multiple priorities and stakeholders. The WSSC position description specifically characterizes this work as independently responsible professional and administrative work and notes that the specialist may also oversee daily activities performed by administrative or clerical personnel. MANAGEMENT_SUPPORT_SPECIALIST-_…

A strong candidate will be:

• Detail-oriented, organized, and dependable.
• Comfortable working independently with general direction.
• Skilled at managing competing priorities, deadlines, meetings, reports, and action items.
• Analytical and capable of identifying patterns, issues, and potential improvements.
• An effective professional writer capable of producing concise reports, memoranda, procedures, and recommendations.
• Comfortable interacting with managers, technical professionals, contractors, internal personnel, and members of the public.
• Able to exercise tact, discretion, good judgment, and follow-through.
• Comfortable working within a construction, engineering, utility, or public-sector program environment even if their primary expertise is business administration.

Position Summary

The Management Support Specialist provides professional business operations and administrative support to WSSC Water organizations responsible for managing construction and related program activities.

The specialist performs research, fact gathering, data compilation, business and administrative analysis, budget monitoring, reporting, process documentation, workflow development, meeting coordination, procedure development, and management support. WSSC specifically requires the position to prepare reports concerning budgets, organizational activities, staffing, operations, and administrative systems; develop procedures and workflows; monitor budgets; coordinate management schedules; and prepare recommendations for resolving administrative or procedural issues. MANAGEMENT_SUPPORT_SPECIALIST-_…

The person filling this position will help WSSC management maintain visibility into program activities, expenditures, projects, administrative actions, and operational issues while ensuring information is properly documented, communicated, tracked, and routed to the appropriate stakeholders.

This role therefore serves as an important operational bridge between management, administrative functions, program activities, and organizational decision-making.

What You Will Help WSSC Accomplish

The Management Support Specialist will help WSSC Water maintain effective administrative and operational controls by improving the quality, consistency, and availability of management information.

The position is expected to support WSSC by:

• Organizing information needed for management decisions.
• Maintaining visibility into budgets, expenditures, projects, and administrative activities.
• Documenting repeatable business processes and procedures.
• Establishing clear workflows and administrative controls.
• Producing reports and recommendations concerning operational issues.
• Coordinating management meetings and schedules.
• Recording decisions, action items, and follow-up requirements.
• Helping route and resolve requests or complaints involving administrative matters.
• Supporting management personnel with timely and accurate documentation.
• Providing structure to activities that may involve multiple stakeholders and competing priorities.

The WSSC position description specifically requires knowledge of public administration, budget preparation/control, data gathering and compilation, and the ability to develop plans from general supervision. MANAGEMENT_SUPPORT_SPECIALIST-_…

Day-to-Day / Recurring Responsibilities

The successful candidate will:

• PERFORM detailed research, fact gathering, and data compilation related to budgets, staffing, organizational operations, projects, and administrative systems.
• ANALYZE business and administrative information and identify issues, trends, discrepancies, and opportunities for improvement.
• PREPARE clear, concise management reports summarizing findings, conclusions, recommendations, risks, and required actions.
• DRAFT internal operating procedures, administrative guidance, memoranda, directives, correspondence, and related documentation.
• DOCUMENT existing and proposed business processes, administrative procedures, roles, responsibilities, and decision points.
• DEVELOP process workflows that clearly illustrate how administrative and operational activities should be performed.
• PREPARE, MONITOR, AND TRACK annual budget submissions, expenditure information, project status, and related management information.
• MAINTAIN current status reports and tracking tools that provide management with visibility into priorities, expenditures, deliverables, milestones, and outstanding actions.
• REVIEW reports, memoranda, presentations, and other materials and provide summaries and recommendations to management.
• INTERPRET applicable internal operating policies and assist staff in understanding administrative requirements.
• COORDINATE schedules for multiple managers and professional staff.
• ARRANGE internal and external meetings involving managers, staff, contractors, customers, and other stakeholders.
• PREPARE meeting agendas, presentations, supporting documentation, and briefing materials.
• ATTEND meetings and accurately capture decisions, discussion points, action items, owners, and due dates.
• DISTRIBUTE meeting minutes and FOLLOW UP on assigned actions to support timely completion.
• RECEIVE, ROUTE, AND TRACK public or stakeholder inquiries and administrative requests to the appropriate WSSC officials.
• FOLLOW UP on corrective actions and ensure appropriate responses are provided.
• CREATE AND MAINTAIN spreadsheets, trackers, presentation materials, process diagrams, project schedules, and management documentation.
• COORDINATE information across internal and external stakeholders to resolve administrative or operational issues.
• SUPPORT professional and management personnel with special projects, data calls, operational reviews, and management initiatives.
• PLAN AND PRIORITIZE assigned work with limited supervision while maintaining responsiveness to changing priorities.
• ASSIGN OR OVERSEE administrative and clerical work when directed.
• MAINTAIN organized, accurate, and retrievable records supporting management and program activities.
• PERFORM other related professional and administrative duties as required.

Protect our Land, Ascend with Us!

Ascension is seeking an experienced IT Support Technician II / IT Professional II to serve as a senior technical and data-management resource supporting WSSC Water's Pipeline Construction Division and Engineering & Construction operations.

This is not a traditional desktop-support or help-desk position. The ideal candidate is an experienced construction technology, engineering systems, project-controls, business systems, or data-management professional capable of supporting and improving the technology platforms WSSC Water uses to plan, monitor, administer, and report on water and sewer construction activities.

The successful candidate will serve as a technical lead and bridge between engineering/construction users, WSSC Water IT, vendors, and supporting technical personnel. The individual will help ensure that project-management applications, construction systems, databases, reporting tools, and associated business processes provide reliable information for project tracking, decision support, document and workflow management, regulatory compliance, permitting, and Capital Improvement Program activities.

WSSC specifically identifies this position as responsible for identifying, developing, supporting, and improving software tools used by engineering staff and for directing technical resources supporting those systems. IT_SUPPORT_TECHNICIAN_II_6-17-26

Summary of the Contractor Role

The IT Support Technician II will provide senior-level technology, data, reporting, application-support, and project-management support to WSSC Water's engineering and construction organization.

The role combines elements of:

• Construction technology support
• Engineering information systems
• Project controls
• Data management and governance
• Business intelligence and reporting
• Application administration/support
• Business process improvement
• Technical project management
• IT/vendor coordination
• User training and adoption

The position supports systems and tools including Primavera P6, e-Builder, Oracle products, OBIEE/business intelligence tools, Microsoft Office applications, databases, and related engineering-support applications. WSSC specifically requires the role to perform P6 scheduling/project tracking, support restoration processes using MMIS/OBIEE/Oracle solutions, track water and sewer work, and prepare dashboards and KPI reports. IT_SUPPORT_TECHNICIAN_II_6-17-26

The successful candidate should be analytical, highly organized, technically capable, and comfortable working with both operational and technical personnel. The individual should be able to work with limited supervision, diagnose business and system issues, organize competing priorities, recommend practical improvements, and translate operational needs into technology and data solutions.

This professional will also be expected to think beyond immediate troubleshooting. WSSC requires ongoing evaluation of its technical tools, application performance, data-management processes, and emerging capabilities so that systems continue to align with Engineering & Construction business objectives. IT_SUPPORT_TECHNICIAN_II_6-17-26

What This Position Is Expected to Help WSSC Water Solve

The IT Support Technician II will help WSSC Water improve the reliability, usability, integration, and effectiveness of the technology supporting its construction program.

The position is expected to help address challenges such as fragmented project information, inconsistent data-management practices, inefficient workflows, application-support issues, reporting gaps, data-quality problems, coordination between operational staff and IT, system deployment dependencies, and the need for accurate management information.

The successful candidate will help WSSC Water establish stronger processes and tools for:

• Construction project scheduling and tracking
• Water and sewer project performance monitoring
• Engineering data management
• KPI development and reporting
• Dashboarding and management reporting
• Application administration and improvement
• Data-quality assurance and control
• Workflow and business-process improvement
• Construction-management system support
• Coordination of application maintenance and upgrades
• Technical training and user adoption
• Capital Improvement Program data support

Anticipated Day-to-Day Activities

The IT Support Technician II will:

• Perform Primavera P6 scheduling and project tracking for engineering and construction activities.
• Track overall progress associated with water and sewer construction work.
• Prepare and maintain reports, dashboards, and key performance indicators supporting water and sewer programs.
• Support restoration-related processes using MMIS, OBIEE, Oracle, and related technical solutions.
• Establish data-management, reporting, project, and policy practices supporting WSSC Water's use of e-Builder, Primavera P6, and other engineering applications.
• Develop and maintain data-management standards governing the use of technical tools and construction information.
• Monitor application and system performance and identify opportunities for operational or technical improvement.
• Analyze engineering-support system usage, project information, employee performance information, and asset-management data.
• Perform data evaluation, validation, quality assurance, and quality-control activities.
• Improve data collection, consistency, accessibility, and efficiency across departments using common systems.
• Lead technical initiatives intended to improve alignment between Engineering & Construction technology and WSSC Water business objectives.
• Coordinate application upgrades, maintenance activities, system changes, and deployment requirements.
• Liaise with WSSC Water IT personnel, software vendors, contractors, engineering personnel, and business stakeholders.
• Direct or coordinate technical support resources assigned to project activities.
• Translate construction and engineering business requirements into actionable system, data, or workflow improvements.
• Manage Engineering & Construction data needs associated with Capital Improvement Program activities.
• Evaluate emerging industry technologies and recommend capabilities that may improve WSSC Water operations.
• Prepare written and verbal technical reports addressing data-management initiatives, system performance, priorities, risks, and recommended actions.
• Facilitate meetings and prepare agendas, presentations, meeting minutes, decisions, and action items.
• Provide technical training and develop supporting training resources for WSSC Water staff.
• Provide general technical support to Pipeline Construction Division personnel.
• Serve as a liaison between the Pipeline Construction Division and WSSC Water's IT Department.
• Coordinate across teams and divisions to resolve cross-functional technology, application, and data-management issues.
• Assist Restoration Services Coordinators and Contract Managers when technical or data support is required.
• Maintain required professional certifications and complete client-directed training.

Protect our Land, Ascend with Us!

Ascension, LLC is seeking an IT Support Technician I / IT Professional I to provide specialized information technology and construction systems support to WSSC Water's Pipeline Construction Division (PCD).

This position is ideal for an IT professional who enjoys working at the intersection of technology, engineering, construction project management, data analytics, and business process improvement. Unlike a traditional desktop-support position, this role helps engineering and construction personnel effectively use enterprise applications that support project scheduling, construction management, regulatory compliance, permitting, workflow management, document management, decision support, and operational reporting.

The selected professional will serve as a technical subject matter resource and liaison between PCD personnel, WSSC Water's IT organization, software vendors, and other technical stakeholders. The individual will help ensure that construction-management applications and associated data are properly configured, reliable, secure, usable, and aligned with the operational needs of WSSC Water.

The ideal candidate is a hands-on problem solver who combines technical aptitude with strong customer-service, analytical, communication, and organizational skills. The candidate should be comfortable troubleshooting systems, analyzing data, working directly with engineering and construction professionals, managing multiple priorities, recommending process improvements, and translating business needs into practical technical solutions.

WSSC describes this position as supporting software used for project management, decision support, document management, workflow management, regulatory compliance, and permitting, while serving as a liaison with WSSC's IT Department. IT_SUPPORT_TECHNICIAN_I_6-17-26

Position Summary

The IT Support Technician I will support the implementation, configuration, maintenance, troubleshooting, and effective use of software applications supporting WSSC Water's construction and engineering operations.

The professional will support systems such as e-Builder, Trimble Unity Construction, Primavera P6, Oracle, OBIEE, MMIS, Microsoft Office/Project/Visio, and related construction-management, reporting, scheduling, and data-management applications.

A major focus of the position is ensuring that technology effectively supports PCD's operational processes. This includes evaluating workflows, configuring applications, monitoring project and construction information, generating dashboards and reports, resolving system issues, managing access, supporting users, and coordinating technical requirements with WSSC IT and software vendors.

The position also supports technology adoption by providing training, documentation, and guidance to staff and by recommending changes to business practices where improved use of technology can produce greater efficiency, reliability, and data quality.

Day-to-Day / Anticipated Responsibilities

The successful candidate will:

• Support e-Builder, Trimble Unity Construction, Primavera P6, Oracle, OBIEE, MMIS, and other applications used to support engineering and construction operations.
• Perform Primavera P6 scheduling, project tracking, and construction progress monitoring.
• Track water and sewer construction activities and associated operational performance information.
• Prepare and maintain reports, dashboards, and key performance indicators for water and sewer programs.
• Configure and customize software applications to meet business and user requirements.
• Analyze construction, engineering, operational, and application data to identify trends, errors, gaps, and opportunities for improvement.
• Develop reports and analyses that help management and technical personnel make informed operational decisions.
• Review engineering and construction workflows and identify opportunities to improve efficiency, data quality, reliability, and usability.
• Troubleshoot application, database, reporting, configuration, and user issues and coordinate their resolution.
• Read, develop, troubleshoot, and modify SQL queries as necessary to support reporting, analysis, and application functions.
• Establish and maintain appropriate system access, security permissions, and user rights.
• Coordinate application requests, technical problems, software changes, upgrades, and enhancements with WSSC Water IT personnel.
• Serve as a liaison among PCD users, WSSC Water IT personnel, software vendors, and other technical stakeholders.
• Evaluate the interaction and dependencies among software applications used within Engineering & Construction.
• Recommend business-process and technology improvements that increase productivity and improve the quality and reliability of information.
• Provide technical expertise, user assistance, and application guidance to WSSC Water personnel.
• Develop and deliver user training, reference materials, job aids, and other technical training resources.
• Facilitate technical and business meetings and prepare agendas, presentations, minutes, action items, and supporting documentation.
• Coordinate and lead technical resources working collectively to resolve application or business-system issues.
• Assist Restoration Services Coordinators, Contract Managers, and other PCD personnel with technology-related requirements.
• Maintain accurate documentation regarding system issues, resolutions, workflows, configurations, and procedures.
• Participate in staff meetings, project reviews, technical discussions, and other assigned activities.
• Obtain and maintain required client training and certifications.
• Perform other related IT and construction systems support activities necessary to support WSSC Water's mission.