Careers
Ascension LLC is seeking a Records Management Specialist to support the Defense Health Agency (DHA), Armed Services Blood Program Division (ASBPD). This role is critical to ensuring accurate, compliant, and secure management of program records, including documentation related to business operations, data reporting, and regulatory compliance.
The ideal candidate will bring experience in federal records management, documentation control, and compliance frameworks, with the ability to support mission-critical operations involving sensitive data (including PII/PHI). This role directly contributes to ensuring that DHA maintains audit readiness, regulatory compliance, and operational transparency across its blood program operations.
Position Summary
The Records Management Specialist supports ASBPD by managing the lifecycle of records and documentation in accordance with federal regulations, DoD policies, and DHA-specific requirements. This includes organizing, maintaining, safeguarding, and retrieving records to support program management, reporting, and decision-making.
The ideal candidate is:
- Detail-oriented and highly organized
- Skilled in federal records compliance and documentation practices
- Able to manage sensitive information in secure environments
- Comfortable working in structured yet evolving operational environments
This role requires familiarity with records retention policies, FOIA processes, and Privacy Act/HIPAA compliance, as contractors must adhere to federal records management laws and DHA-specific guidance .
Key Responsibilities (Day-to-Day Activities)
- Manage the full lifecycle of program records, including creation, classification, storage, retrieval, and disposition
- Maintain electronic and physical filing systems in compliance with federal and DoD records management standards
- Ensure proper handling and safeguarding of PII/PHI and sensitive program data in accordance with HIPAA and Privacy Act requirements
- Support preparation and submission of contract deliverables, including reports, plans, and documentation artifacts
- Coordinate with program staff to ensure accurate documentation of business processes, communications, and decisions
- Track document versions, updates, and approvals to ensure audit readiness and traceability
- Assist with FOIA-related processes by properly routing and managing records requests in accordance with DHA procedures
- Implement records retention schedules and ensure timely archival or disposal of records
- Support knowledge management efforts, including organizing shared repositories (e.g., SharePoint, Teams)
- Monitor compliance with records management policies and recommend improvements to processes and tools
- Prepare documentation for audits, inspections, and quality assurance reviews
Job Features
| Job Category | Administrative Support |
| Minimum Requirements | Bachelor’s Degree in Information Management, Business Administration, Public Administration, or related field |
| Required Skills | 3–5 years of experience in records management, document control, or administrative support within a federal or regulated environment | Knowledge of federal records management regulations (44 U.S.C., 36 CFR, DoD guidance) |
| Technical Skills | Experience handling sensitive data (PII/PHI) in compliance with federal regulations | Proficiency in Microsoft Office Suite (Word, Excel, SharePoint, Teams) | Strong organizational, documentation, and attention-to-detail skills | Ability to manage multiple priorities and maintain data accuracy |
| Desired Skills | Experience supporting DoD or DHA programs Familiarity with FOIA processes and records retrieval procedures | Experience using knowledge management systems (e.g., SharePoint, ServiceNow) | Certification in Records Management (e.g., CRM, IGP certification) | Experience supporting program management offices (PMOs) or contract operations | Knowledge of data governance and compliance frameworks |
| Sustainability Requirements | Ability to obtain and maintain a Public | Trust (or equivalent DoD suitability)| Completion of SF-85 Questionnaire for Non-Sensitive Positions required for background investigation | Must comply with DHA training requirements (HIPAA, Privacy Act, Cybersecurity, Records Management, etc.) |
Ascension LLC is seeking a Quality Assurance Analyst (QA Specialist) to support the Defense Health Agency (DHA), Armed Services Blood Program Division (ASBPD). This role is critical to ensuring that contractor performance aligns with federal quality standards, contract requirements, and mission objectives supporting a global military blood supply system.
The ideal candidate is a detail-oriented quality professional who understands performance monitoring, compliance frameworks, and continuous improvement in a federal environment. This individual will play a key role in supporting the Government’s Quality Assurance Surveillance Plan (QASP), ensuring that services meet defined performance standards and contribute to mission readiness.
This position is ideal for candidates with experience in quality control, program oversight, data validation, and performance metrics, particularly in DoD or healthcare-related environments.
Summary of the Contractor Role
The Quality Assurance Analyst will support the development, execution, and monitoring of quality control processes aligned with DHA’s QASP and contract requirements. The role focuses on performance monitoring, compliance validation, process improvement, and reporting.
The ideal candidate will:
- Be highly analytical and process-driven, with strong attention to detail
- Thrive in a structured yet evolving environment, balancing multiple priorities
- Demonstrate the ability to anticipate risks, identify performance gaps, and recommend corrective actions
- Support data-driven decision-making and continuous improvement initiatives
The QA Analyst will ensure that contractor deliverables, reporting, and operational processes meet federal standards, privacy requirements (PII/PHI), and contract performance metrics.
Day-to-Day Activities
- Monitor contractor performance against QASP standards and performance metrics
- Conduct quality assurance reviews of deliverables (reports, communications, data products)
- Analyze program performance data to identify trends, risks, and areas for improvement
- Develop quality control checklists, SOPs, and validation procedures
- Support audits, inspections, and compliance reviews
- Track corrective actions and ensure timely resolution of performance issues
- Collaborate with Program Managers, COR, and stakeholders to align quality expectations
- Document findings, lessons learned, and quality improvement recommendations
- Ensure compliance with Privacy Act, HIPAA, and DoD information handling requirements
- Prepare quality assurance reports and contribute to monthly progress reporting
Job Features
| Job Category | Quality Assurance |
| Minimum Requirements | Bachelor’s Degree in Business Administration, Public Administration, Health Administration, Data Analytics, or related field |
| Required Skills | 5–8 years of relevant experience in quality assurance, performance monitoring, or program evaluation |
| Technical Skills | Experience supporting federal contracts (DoD, DHA, or healthcare environments preferred) Strong knowledge of: Quality Assurance / Quality Control (QA/QC) frameworks Performance metrics and KPI tracking Process improvement methodologies (Lean, Six Sigma, or equivalent) Experience with data analysis tools (Excel, Power BI, or similar) Familiarity with federal compliance requirements (PII, PHI, HIPAA) Strong written and verbal communication skills |
| Desired Skills | Certification(s) such as: Certified Quality Auditor (CQA) Lean Six Sigma (Green Belt or higher) PMP or equivalent Experience supporting Quality Assurance Surveillance Plans (QASP) Experience in healthcare, blood program operations, or logistics environments Familiarity with DoD systems, reporting structures, or compliance processes Experience supporting data validation, dashboard reporting, or performance analytics Experience with tools such as: Microsoft Power Platform SharePoint ServiceNow |
| Sustainability Requirements | Must be eligible to obtain and maintain a Public Trust (or higher if required) Must complete SF-85 background investigation for non-sensitive positions Must comply with DHA onboarding requirements, including: CAC issuance process Mandatory DHA training (Cybersecurity, HIPAA, Privacy, etc.) Must sign a Non-Disclosure Agreement (NDA) prior to performing work |
Ascension is seeking a detail-oriented Agreement Coordinator / Program Analyst (Administrative Specialist) to support the Defense Health Agency (DHA), Armed Services Blood Program Division (ASBPD). This role is critical to ensuring effective coordination, tracking, and administrative execution of program activities, agreements, and operational processes that directly support mission readiness and healthcare delivery for military personnel.
The ideal candidate is a highly organized, proactive professional who thrives in structured yet dynamic environments, understands federal program operations, and can maintain accountability across multiple workstreams, stakeholders, and deliverables. This individual will play a key role in supporting program efficiency, compliance, and communication across government stakeholders.
Position Summary
The Agreement Coordinator / Program Analyst provides administrative, coordination, and tracking support across program operations, agreements, reporting, and internal workflows. This role ensures that program documentation, deliverables, and communications are managed efficiently and in compliance with DHA requirements.
The ideal candidate will:
- Be detail-oriented and highly organized, capable of managing multiple priorities
- Demonstrate strong analytical and coordination skills
- Be self-driven and capable of working with minimal supervision
- Anticipate risks, track deliverables, and ensure timely execution
- Support leadership through clear reporting, documentation, and communication
This role supports key activities such as:
- Agreement and document tracking
- Administrative coordination and reporting
- Records and information management
- Stakeholder communication and meeting support
- Compliance with DHA policies (PII/PHI, records management, etc.)
Day-to-Day Responsibilities
- Coordinate and track agreements, action items, and program deliverables
- Maintain and update program trackers, logs, and administrative records
- Support development and submission of reports (e.g., monthly progress reports, program documentation)
- Prepare meeting agendas, capture notes, and track follow-up actions
- Facilitate communication between program stakeholders and leadership
- Assist with records management and document control processes
- Ensure compliance with DHA administrative, privacy, and documentation requirements
- Support onboarding documentation (e.g., NDA tracking, CAC coordination)
- Assist with data entry, validation, and quality checks for program information
- Maintain SharePoint or similar collaboration platforms for document storage and tracking
- Monitor deadlines and proactively notify leadership of risks or delays
- Support process improvement initiatives to enhance program efficiency
Job Features
| Job Category | Project Management |
| Minimum Requirements | Bachelor’s Degree in Business Administration, Public Administration, Management, or related field |
| Required Skills | 3–5 years of relevant experience in program coordination, administrative support, or business operations |
| Technical Skills | Experience supporting federal government programs or contracts (DoD/DHA preferred) Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) Experience with tracking tools, reporting, and administrative systems Strong organizational, time management, and documentation skills Ability to manage multiple priorities in a fast-paced environment Excellent written and verbal communication skills |
| Desired Skills | Experience supporting DoD or healthcare-related programs Familiarity with SharePoint, Power Platform, or document management systems Experience with records management and compliance processes Knowledge of PII/PHI handling, HIPAA, or federal data protection requirements Experience supporting program reporting, dashboards, or data tracking CAPM, PMP, or similar certification (preferred but not required) |
| Sustainability Requirements | Must be eligible to obtain and maintain a Public Trust (T1) or equivalent clearance Ability to complete SF-85 Questionnaire for Non-Sensitive Positions Must comply with DHA onboarding requirements including: NDA execution CAC issuance process Mandatory training (Cyber Awareness, HIPAA, Privacy, etc.) |
Ascension LLC is seeking a mid-level IT Analyst / Data Analyst who will play a critical role in supporting the Defense Health Agency’s Armed Services Blood Program Division (ASBPD). This role is essential to enabling data-driven decision-making, operational visibility, and performance optimization across blood program operations.
The ideal candidate is a data-savvy problem solver who thrives in mission-driven environments and understands how to translate complex datasets into actionable insights. This individual will directly support initiatives related to data analysis, dashboard development, reporting, and business process improvement, ensuring leadership has accurate, timely, and meaningful information to guide program execution.
This role is highly impactful, supporting a mission that ensures safe, reliable blood supply for military personnel worldwide, where data accuracy and insight directly influence operational readiness.
Position Summary
The IT Analyst / Data Analyst will support the collection, analysis, validation, and visualization of program data to enhance operational performance and strategic decision-making. The candidate will work across stakeholders to develop dashboards, reports, and data models that align with ASBPD mission priorities.
The ideal candidate is:
- Detail-oriented and analytical, with strong data interpretation skills
- Self-driven and capable of working independently in a fast-paced environment
- Skilled at translating business needs into technical/data solutions
- Comfortable working with ambiguous data and evolving requirements
- Able to manage multiple priorities while maintaining high-quality outputs
This role supports:
- Data analysis and reporting for program performance
- Dashboard and visualization development
- Data governance and quality assurance
- Process improvement initiatives
- Decision support for leadership
The candidate will leverage tools such as Power BI, Excel, SharePoint, SQL, and Microsoft Power Platform, consistent with Ascension’s enterprise solutions and federal delivery approach.
Key Responsibilities / Day-to-Day Activities
- Analyze program data sets to identify trends, risks, and performance gaps
- Develop interactive dashboards and reports using Power BI or similar tools
- Translate stakeholder requirements into data models, queries, and visualizations
- Perform data validation, cleansing, and quality assurance activities
- Support development of performance metrics, KPIs, and reporting frameworks
- Collaborate with program managers and analysts to support decision-making
- Maintain and update data repositories, dashboards, and reporting tools
- Conduct ad hoc analysis and provide data-driven recommendations
- Document data processes, methodologies, and reporting procedures
- Support integration of multiple data sources for unified reporting
- Assist in automating reporting workflows and improving data accessibility
- Prepare executive-level briefings and visual summaries
Job Features
| Job Category | Data Analysis and Analytics |
| Minimum Requirements | Bachelor’s Degree in Information Technology, Data Science, Business Analytics, or related field |
| Required Skills | 5–8 years of relevant experience in data analysis, IT analysis, or business intelligence |
| Technical Skills | Experience with: Data analysis and reporting tools (Excel, Power BI, Tableau, etc.) | Data querying (SQL or equivalent) | Dashboard development and visualization | Experience working with federal clients or large enterprise environments | Strong analytical, problem-solving, and critical-thinking skills | Excellent written and verbal communication skills | Ability to manage multiple priorities and meet deadlines |
| Desired Skills | Master’s Degree in Data Analytics, Information Systems, or related field Experience supporting DoD or DHA environments Familiarity with: Microsoft Power Platform (Power BI, Power Automate, Power Apps), SharePoint data environments and integration, Data governance and data quality frameworks , Experience with process automation and workflow optimization Certifications such as: Microsoft Certified: Data Analyst Associate, Certified Business Analysis Professional (CBAP), Agile/Scrum certifications |
| Sustainability Requirements | Ability to obtain and maintain a Public Trust (Moderate Risk) or higher | Must complete background investigation (SF-85) for federal contractor access Must comply with: HIPAA and Privacy Act requirements | DHA data protection and information security policies | Must be eligible for Common Access Card (CAC) issuance |
Ascension LLC is seeking a detail-oriented and analytically driven Junior Subject Matter Expert (SME) to support the Defense Health Agency (DHA), Armed Services Blood Program Division (ASBPD). This role is critical in delivering analytical, research, and program support services that inform decision-making, improve operational performance, and strengthen mission outcomes.
The ideal candidate is an early-career professional who brings strong research, analytical thinking, and problem-solving capabilities, with the ability to translate data into actionable insights. This individual will support senior leadership, program managers, and stakeholders by conducting analysis, synthesizing findings, and contributing to strategic initiatives aligned with ASBPD’s mission of ensuring a safe, reliable, and globally available blood supply for military operations .
This position is ideal for candidates seeking to grow into a senior SME role while contributing to mission-critical healthcare and readiness operations within the Department of Defense.
Position Summary
The Junior SME provides analytical and research support across program management, data analysis, communications strategy, and business process improvement initiatives. The role supports efforts such as data-driven program evaluation, stakeholder engagement, reporting, and operational optimization.
The ideal candidate is:
- Highly organized and detail-oriented
- Self-driven and capable of working in fast-paced, ambiguous environments
- Skilled at synthesizing qualitative and quantitative data
- Comfortable supporting multiple priorities and stakeholders simultaneously
This role supports activities such as:
- Blood program data analysis and reporting
- Strategic communications and outreach support
- Business process improvement initiatives
- Records and information management
The SME will leverage tools such as Microsoft Excel, PowerPoint, SharePoint, Power BI, and research methodologies to support data collection, analysis, and reporting efforts aligned with DHA requirements.
Key Responsibilities / Day-to-Day Activities
- Conduct qualitative and quantitative research to support program initiatives
- Analyze datasets to identify trends, gaps, and actionable insights
- Develop reports, briefings, and presentations for stakeholders and leadership
- Support data validation, cleansing, and integration activities
- Assist in developing performance metrics, KPIs, and dashboards
- Participate in stakeholder meetings, working groups, and interviews
- Document findings and contribute to strategic recommendations
- Support business process improvement and workflow analysis efforts
- Maintain documentation in compliance with records management requirements
- Assist with communications materials, outreach strategies, and campaign support
- Coordinate tasks and track deliverables to ensure timely execution
- Support compliance with PII/PHI and federal data protection requirements
Job Features
| Job Category | Project Management |
| Minimum Requirements | Bachelor’s Degree in: Business Administration, Public Health, Data Analytics, Information Systems or related field |
| Required Skills | 3–7 years of relevant experience in: | Research and analysis | Program support | Data analysis or reporting | Strong analytical and problem-solving skills |
| Technical Skills | Proficiency in: Microsoft Excel (data analysis) | PowerPoint (briefings and presentations) | Word (documentation and reporting| Experience supporting federal programs or government clients | Strong written and verbal communication skills | Ability to manage multiple priorities and meet deadlines |
| Desired Skills | Experience supporting DoD, DHA, or healthcare-related programs | Familiarity with: Data visualization tools (Power BI, Tableau) | SharePoint or knowledge management systems | Exposure to program evaluation, performance metrics, or dashboarding | Understanding of federal acquisition or program lifecycle processes | Experience supporting strategic communications or outreach initiatives | Certifications (preferred but not required): Certified Business Analysis Professional (CBAP) | PMI CAPM or PMP (entry-level acceptable | Agile/Scrum certifications |
| Sustainability Requirements | Ability to obtain and maintain: Public Trust (Minimum Completion of: SF-85 Questionnaire for Non-Sensitive Positions Must comply with: DHA cybersecurity, privacy, and HIPAA training requirements | Eligibility for DoD Common Access Card (CAC) |
Ascension LLC is seeking a detail-oriented and analytically driven Junior Business Analyst to support the Defense Health Agency (DHA), Armed Services Blood Program Division (ASBPD). This role is critical to enabling data-driven decision-making, operational efficiency, and program performance improvement across business operations, data analysis, and information management efforts.
The ideal candidate is an early-career professional with strong analytical capabilities who is passionate about supporting mission-critical healthcare and military readiness programs. This individual will contribute to data collection, analysis, reporting, and process improvement initiatives that directly impact the availability and effectiveness of blood program services supporting military personnel worldwide.
This role is essential in helping the Government translate data into actionable insights that improve program execution, stakeholder communication, and operational outcomes.
Position Summary
The Junior Business Analyst will support data collection, validation, analysis, and reporting activities in alignment with ASBPD business operations support services. The candidate will assist senior analysts and program leadership in evaluating program performance, identifying trends, and supporting continuous improvement initiatives.
The ideal candidate is:
- Highly organized and detail-oriented
- Able to work independently in a fast-paced, ambiguous environment
- Skilled at synthesizing data into meaningful insights
- Comfortable working with structured and unstructured data sources
This role supports key mission areas including:
- Data analysis and reporting
- Business process improvement
- Information and records management
- Program performance tracking
The candidate will leverage tools such as Microsoft Excel, Power BI, SharePoint, and Power Platform solutions to support analytics and reporting requirements, consistent with Ascension’s delivery approach.
Day-to-Day Responsibilities
- Collect, validate, and organize program data from multiple sources
- Analyze datasets to identify trends, gaps, and performance insights
- Support development of dashboards, reports, and visualizations
- Assist in tracking program metrics and key performance indicators (KPIs)
- Document business processes, workflows, and requirements
- Support preparation of briefings, reports, and stakeholder deliverables
- Collaborate with senior analysts and program managers to support decision-making
- Conduct data quality checks and ensure data integrity and consistency
- Assist in developing and maintaining SharePoint repositories and knowledge management tools
- Support records management and compliance with federal data requirements
- Participate in stakeholder meetings and capture notes, action items, and follow-ups
Job Features
| Job Category | Data Analysis and Analytics |
| Minimum Requirements | Bachelor’s Degree in: Business Administration, Data Analytics, Information Systems, Public Administration or related field |
| Required Skills | 3–5 years of relevant experience in: Data analysis or business analysis | Program or project support | Reporting and dashboard development | Proficiency in: Microsoft Excel (advanced functions, pivot tables, Microsoft PowerPoint, Microsoft Word |
| Technical Skills | Experience with at least one of the following: Power BI, Tableau, SharePoint, Strong analytical, problem-solving, and organizational skills, Ability to communicate findings clearly in both written and verbal formats |
| Desired Skills | Experience supporting federal government programs, preferably DoD or DHA Familiarity with: Power Platform (Power BI, Power Automate, Power Apps) | Data governance and data quality practices | Business process improvement methodologies Exposure to: Healthcare or public health data environments | Program performance management frameworks | Certifications (preferred but not required): Certified Business Analysis Professional (CBAP) or ECBA | Microsoft Power BI Certification | Agile/Scrum certification |
| Sustainability Requirements | Public Trust (Low Risk / Non-Sensitive Position) | Must be able to complete | SF-85 background investigation | Must be eligible to obtain and maintain a DoD | Common Access Card (CAC) | Compliance with HIPAA, Privacy Act, and PII/PHI regulations required |
Ascension LLC is seeking a Communications Specialist / Public Affairs Officer to support the Defense Health Agency (DHA), Armed Services Blood Program Division (ASBPD). This role is critical to advancing national blood donation initiatives by designing and executing strategic outreach, messaging, and engagement campaigns that directly impact military readiness and healthcare delivery.
The ideal candidate is a mission-driven communications professional who understands how to translate complex program goals into compelling narratives that influence behavior, drive participation, and strengthen stakeholder engagement across federal, military, and public audiences.
This individual will play a key role in supporting ASBPD’s mission to ensure a safe, reliable, and accessible blood supply for service members worldwide by increasing donor awareness, engagement, and participation through targeted communications strategies.
Position Summary
The Communications Specialist will support strategic communications, outreach campaigns, and public affairs initiatives aligned with ASBPD objectives. This role requires a blend of strategic thinking, content development, stakeholder engagement, and data-informed decision-making.
The ideal candidate is:
- A detail-oriented and organized planner who can manage multiple campaigns simultaneously
- A self-starter capable of operating in a fast-paced, mission-driven environment with minimal supervision
- Skilled in anticipating communication challenges, crafting solutions, and executing messaging strategies that resonate across diverse audiences
- Adept at leveraging data, analytics, and digital tools to measure campaign effectiveness and refine outreach strategies
This role supports key functions including:
- Strategic communications planning
- Campaign development and execution
- Stakeholder engagement and messaging alignment
- Outreach performance measurement and reporting
Key Responsibilities / Day-to-Day Activities
- Develop strategic communication plans aligned with ASBPD mission objectives
- Design and execute outreach campaigns to increase blood donor participation and awareness
- Create communication products including briefs, presentations, talking points, newsletters, and digital content
- Coordinate with internal and external stakeholders to align messaging and campaign goals
- Analyze campaign performance metrics and recommend improvements based on data insights
- Manage digital communication platforms (e.g., SharePoint, websites, email campaigns)
- Support branding, messaging consistency, and public affairs initiatives
- Prepare executive-level reports and communication materials for leadership
- Facilitate stakeholder meetings, workshops, and outreach events
- Ensure compliance with federal communication, privacy, and information handling requirements (e.g., HIPAA, Privacy Act)
Job Features
| Job Category | Public Administration |
| Minimum Requirements | Bachelor’s Degree in Communications, Public Relations, Marketing, Journalism, or related field |
| Required Skills | 5–8 years of relevant experience in communications, public affairs, or outreach campaigns | Strong written and verbal communication skills |
| Technical Skills | Experience supporting federal government or military communications efforts (preferred but not required) | Demonstrated experience in: Strategic communications planning | Outreach and campaign execution Content development and messaging | Experience with Microsoft Office Suite (PowerPoint, Word, Excel) | Ability to manage multiple priorities in a fast-paced environment |
| Desired Skills | Experience supporting DoD, DHA, or healthcare-related programs | Familiarity with data analytics tools (Power BI, dashboards, campaign metrics tools) | Experience with SharePoint and Microsoft 365 collaboration tools | Knowledge of behavioral change communication strategies | Experience developing communication strategies tied to performance metrics/KPIs | Certifications such as: APR (Accredited in Public Relations) PMP or Agile (nice to have for coordination roles) |
| Sustainability Requirements | Public Trust (or ability to obtain) | Completion of SF-85 Questionnaire for Non-Sensitive Positions required for federal contract work | Ability to obtain and maintain a DoD Common Access Card (CAC) | Must complete required DHA training (e.g., Cyber Awareness, HIPAA, Privacy Act) |
Ascension LLC is seeking a detail-oriented, highly organized Junior Management Analyst / Project Support professional to support the U.S. Coast Guard’s Surface Forces Logistics Center (SFLC) Business Operations Division.
This role is critical to ensuring the successful integration of surface fleet assets into logistics systems, enabling data-driven decision-making, and supporting continuous improvement initiatives across logistics, supply chain, and business operations.
The ideal candidate is:
- A strong communicator and technical writer
- A structured thinker who thrives in organized environments
- A self-starter capable of supporting multiple priorities simultaneously
- Comfortable working in mission-driven federal environments with evolving requirements
This role directly supports logistics integration, data collection, documentation, and stakeholder coordination, making it a foundational position that ensures program execution runs smoothly and efficiently.
Position Summary
The Journeyman Management Analyst provides business, administrative, and project support services to SFLC stakeholders by assisting with:
- Technical documentation and reporting
- Data collection and analysis
- Meeting coordination and stakeholder engagement
- Training material development
- Continuous process improvement initiatives
The Analyst plays a key role in ensuring data accuracy, documentation quality, and operational coordination, supporting larger efforts in:
- Logistics system integration
- Business process improvement
- Program performance tracking
The ideal candidate brings:
- Strong organizational discipline
- Attention to detail
- Ability to work independently in a structured but sometimes ambiguous environment
- Experience supporting federal or logistics-related programs
Day-to-Day Activities
- Coordinate and schedule meetings, prepare agendas, and document meeting minutes
- Track action items and follow up with stakeholders to ensure completion
- Draft, edit, and maintain technical documentation, process guides, and desk guides
- Support development of training materials and user documentation
- Collect, organize, and validate data to support logistics integration and business analysis
- Assist with development and maintenance of project plans and schedules
- Prepare reports, briefings, and status updates for leadership
- Support continuous process improvement initiatives and documentation updates
- Assist in creation of forms, templates, and administrative tools
- Provide general project and administrative support across multiple initiatives
Job Features
| Job Category | Administrative Support, Operations Support |
| MINIMUM QUALIFICATIONS | Bachelor’s Degree in: Business Administration Management, Public Administration, Information Systems or related field |
| REQUIRED SKILLS | 3–5 years of relevant experience, including: Project support or program support | Technical writing or documentation | Data collection and reporting| Strong proficiency in: Microsoft Office Suite (Excel, Word, PowerPoint) | SharePoint and collaboration tools | Data tracking and reporting tools |
| TECHNICAL SKILLS | Demonstrated ability to: Manage multiple tasks and priorities | Communicate clearly (written and verbal) | Work in structured federal or operational environments |
| DESIRED QUALIFICATIONS | Experience supporting DHS, DoD, or logistics-related programs Familiarity with: Logistics or supply chain systems | Business process improvement methodologies | Data analysis and reporting tools (Power BI, Tableau) Experience with: Technical writing in federal environments | Training material development | Agile or project management environments | Certifications (preferred but not required): CAPM (Certified Associate in Project Management) | Lean Six Sigma (Yellow/Green Belt) |
| SUITABILITY/SECURITY REQUIREMENTS | Public Trust (T1 – Low Risk, Non-Sensitive) required | Must be eligible to obtain and maintain a Common Access Card (CAC) | Ability to pass background investigation and fingerprinting |
Ascension is seeking a Senior Management Analyst (CG Yard Business Analyst) to support the U.S. Coast Guard Surface Forces Logistics Center (SFLC), Business Operations Division (BOD). This role is critical to advancing workforce planning, Quality Management System (QMS) compliance, and enterprise-level process improvement initiatives that directly impact Coast Guard Yard operations and fleet readiness.
The ideal candidate is a strategic, detail-oriented business analyst with deep experience in workforce analytics, ISO/QMS documentation, and process optimization within complex federal or industrial environments. This individual will play a key role in aligning operational processes, improving documentation quality, and supporting mission-critical initiatives that ensure affordable readiness and continuous improvement across the Coast Guard surface fleet .
Summary of the Contractor Role
The Senior Management Analyst will provide expert-level business analysis, workforce planning, and quality management support to the Coast Guard Yard. This role requires a professional who can operate independently, engage cross-functional stakeholders, and deliver high-quality documentation and analytical outputs that support ISO certification, workforce optimization, and strategic decision-making.
The ideal candidate will be:
- A self-driven, analytical thinker capable of working in ambiguous environments
- Skilled in anticipating operational challenges and developing structured solutions
- Experienced in QMS frameworks (ISO 9001:2015), workforce modeling, and business case analysis
- Comfortable supporting executive-level stakeholders and working groups
This role supports key mission needs including:
- Workforce sizing and planning for production operations
- QMS documentation and certification support
- Business process standardization and improvement
- Strategic initiatives and command-level decision support
Key Responsibilities / Day-to-Day Activities
- Lead workforce planning studies, including parametric analysis of staffing levels and production capacity
- Develop workforce models to determine threshold and objective staffing requirements
- Design and update training plans supporting workforce readiness initiatives
- Support ISO 9001:2015 QMS documentation, including Desk Guides and Process Guides
- Review and improve existing business processes to enhance consistency, quality, and efficiency
- Collaborate with cross-functional teams (Industrial, Finance, Engineering, QA) to align documentation and operations
- Develop business case analyses to support leadership decision-making
- Facilitate working groups and executive-level meetings (e.g., CPIF initiatives)
- Prepare reports, briefings, and analytical products for senior leadership
- Ensure compliance with Coast Guard policies, procedures, and quality standards
- Track and support strategic initiatives across SFLC and CG Yard operations
Job Features
| Job Category | Data Analysis and Analytics |
| MINIMUM QUALIFICATIONS | Bachelor’s Degree in Business Administration, Operations Research, Industrial Engineering, or related field |
| REQUIRED SKILLS | 8–10 years of relevant experience in business analysis, workforce planning, or process improvement | Demonstrated experience supporting Quality Management Systems (QMS), preferably ISO 9001:2015 |
| TECHNICAL SKILLS | Experience conducting workforce modeling, parametric analysis, or capacity planning | Strong experience developing: SOPs, Desk Guides, and Process Documentation| Business Case Analyses Executive-level reports and briefings | Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word) | Strong analytical, organizational, and communication skills |
| DESIRED QUALIFICATIONS | Master’s Degree in Business, Engineering, or related discipline | Experience supporting DoD, DHS, or Coast Guard environments | Familiarity with logistics, shipyard, or industrial operations | Certification(s) such as: PMP (Project Management Professional) | Lean Six Sigma (Green/Black Belt) | Certified Business Analysis | Professional (CBAP) | Experience with data visualization tools (Power BI, Tableau) | Experience supporting ISO certification or audit readiness efforts |
| SUITABILITY/SECURITY REQUIREMENTS | Public Trust (Tier 1 – Low Risk, Non-Sensitive) required | Must be eligible to obtain and maintain a Common Access Card (CAC) for system and facility access | Must comply with DHS and USCG security and data protection policies |
Ascension is seeking a senior-level Logistics Subject Matter Expert (SME) with deep expertise in Coast Guard supply systems, NESSS, and sector allowancing processes to support mission-critical logistics integration and operational readiness for the USCG Surface Forces Logistics Center.
This is a high-impact, domain-specific role responsible for ensuring that logistics data, supply chain configurations, and inventory strategies directly support fleet readiness. The ideal candidate brings hands-on experience with Coast Guard or Navy logistics environments, understands the nuances of supply item configuration, allowance modeling, and demand validation, and can serve as a trusted advisor to government stakeholders.
This role is critical to the success of the broader logistics integration effort, which includes data-driven decision-making, asset readiness optimization, and modernization of logistics systems.
Position Summary
The Logistics SME will provide expert-level support in supply chain analysis, NESSS operations, and logistics data interpretation, ensuring that Coast Guard supply systems are optimized for accuracy, compliance, and operational effectiveness.
The ideal candidate is:
- A detail-oriented logistics analyst with deep system knowledge
- A problem solver capable of diagnosing complex supply chain issues
- A self-driven professional who can operate independently with minimal oversight
- A trusted advisor who can translate data into actionable logistics decisions
This role requires the ability to:
- Analyze and validate supply and inventory data within NESSS
- Support Sector Allowancing processes and readiness modeling
- Provide expert guidance to Coast Guard personnel
- Resolve complex logistics and supply chain issues
- Support modernization efforts tied to logistics data systems
Tools and environments include:
NESSS, SAS reporting tools, Coast Guard logistics systems, Excel/Power BI, and enterprise data environments.
Key Responsibilities / Day-to-Day Activities
- Analyze and interpret NESSS inventory management codes to ensure data accuracy and compliance
- Evaluate supply item configurations and usage patterns to support operational readiness
- Develop, review, and update sector allowance levels based on mission needs
- Identify obsolete or excess inventory and recommend disposal or redistribution strategies
- Validate material demand signals and ensure alignment with operational requirements
- Generate and analyze SAS allowance reports to inform supply decisions
- Provide subject matter expertise and training to Coast Guard personnel on NESSS and logistics processes
- Collaborate with SFLC divisions (ALD and others) to resolve logistics and supply chain issues
- Support continuous process improvement initiatives across logistics operations
- Advise on data system modernization efforts related to supply and finance systems
- Participate in stakeholder meetings and provide data-driven recommendations
Job Features
| Job Category | Operations Support |
| MINIMUM QUALIFICATIONS | Bachelor’s Degree in Logistics, Supply Chain Management, Engineering, Operations Research, or related field | 10–15 years of experience in Coast Guard or Navy logistics and supply systems |
| REQUIRED SKILLS | Demonstrated expertise with NESSS (Naval and Electronics Supply Support System)| Strong understanding of: Sector Allowancing processes | Inventory management and configuration analysis | Supply chain operations within military logistics environments |
| TECHNICAL SKILLS | Experience interpreting logistics data, management codes, and system outputs | Proficiency in data analysis tools (Excel required; Power BI/Tableau preferred) | Strong communication skills with ability to brief senior stakeholders | Ability to work independently in a mission-driven, fast-paced environment |
| DESIRED QUALIFICATIONS | Prior experience supporting USCG SFLC or similar DoD logistics organizations | Experience with SAS reporting tools and allowance modeling | Familiarity with logistics IT system modernization efforts | Experience supporting data-driven decision-making and analytics initiatives | Lean Six Sigma or process improvement certification | PMP or DAWIA certification (preferred but not required) | Experience supporting federal consulting contracts or government clients |
| SUITABILITY/SECURITY REQUIREMENTS | Must be eligible for Public Trust (Tier 1 or higher) | Ability to obtain and maintain Common Access Card (CAC) | Must comply with DHS and USCG security and access requirements |
Ascension LLC is seeking a high-performing Operations Research / Data Analyst (Mid-Level) to support the U.S. Coast Guard (USCG) Surface Forces Logistics Center (SFLC) in optimizing logistics operations, improving decision-making, and enhancing fleet readiness through advanced analytics.
This role is critical to mission success. You will apply quantitative analysis, modeling, and simulation techniques to improve supply chain performance, asset readiness, and resource allocation across USCG logistics systems. Your work will directly influence how the Coast Guard plans, sustains, and modernizes its surface fleet logistics operations.
Ascension is looking for a professional who thrives at the intersection of data, operations, and strategy and can translate complex analytical findings into actionable insights for leadership.
Position Summary
The Operations Research / Data Analyst will support logistics optimization, decision modeling, and performance improvement initiatives by applying statistical analysis, simulation, and mathematical modeling techniques.
The ideal candidate is:
- Analytical and detail-oriented, with strong problem-solving capabilities
- Self-driven and comfortable working in ambiguous, data-rich environments
- Skilled at translating data into operational recommendations
- Able to manage multiple priorities and support cross-functional teams
You will work closely with data scientists, logistics SMEs, and program leadership to:
- Improve supply chain and logistics performance
- Support strategic planning and resource allocation
- Conduct data-driven studies and performance assessments
- Deliver actionable insights to senior stakeholders
Day-to-Day Responsibilities
- Perform statistical analysis, modeling, and simulation to support logistics optimization efforts
- Analyze supply chain, inventory, workforce, and maintenance data to identify trends and inefficiencies
- Develop decision-support models (e.g., forecasting, optimization, linear programming)
- Conduct data mining and trend analysis across large, complex datasets
- Support logistics engineering studies to assess system performance and readiness impacts
- Build and maintain data models and analytical frameworks for operational decision-making
- Collaborate with stakeholders to define business problems and analytical approaches
- Develop dashboards, visualizations, and reports to communicate findings
- Present recommendations to leadership in clear, actionable formats
- Support continuous process improvement initiatives across logistics operations
- Integrate data from multiple systems (logistics IT systems, supply systems, etc.)
- Provide analytical support to strategic planning and program performance efforts
Job Features
| Job Category | Logistics and Transportation |
| MINIMUM QUALIFICATIONS | Education: Bachelor’s degree in STEM field (Operations Research, Mathematics, Statistics, Engineering, Data Science, or related) | Experience: 5–7 years of relevant experience in operations research, data analytics, or logistics analysis |
| REQUIRED SKILLS | Strong experience with: | Statistical analysis and modeling techniques | Simulation and optimization methods | Data analysis and data mining | Strong written and verbal communication skills |
| TECHNICAL SKILLS | Proficiency in tools such as: Python, R, or similar analytical programming languages | SQL for data extraction and transformation | Excel (advanced), Power BI, Tableau, or similar visualization tools | Experience working with large, complex datasets | Ability to translate analytical findings into business and operational insights |
| DESIRED QUALIFICATIONS | Master’s degree in Operations Research, Data Science, or related field | Experience supporting federal agencies or DoD/DHS environments Familiarity with: Supply chain optimization and logistics systems | Linear programming, Monte Carlo simulation, or predictive modeling Experience with: ETL processes and data pipeline integration | Cloud-based analytics environments | Knowledge of Coast Guard or maritime logistics operations | Certifications (preferred but not required): INFORMS CAP (Certified Analytics Professional) | PMP or Agile certifications |
| SUITABILITY/SECURITY REQUIREMENTS | Public Trust (Moderate Risk – Tier 2 / SF85P) anticipated | Must be eligible to obtain and maintain Coast Guard system access (CAC) | Ability to handle sensitive but unclassified (SBU) information |
Ascension LLC is seeking a Senior Data Scientist to support mission-critical logistics integration and operations research initiatives for the U.S. Coast Guard Surface Forces Logistics Center (SFLC). This role is essential to enabling data-driven decision-making across fleet logistics, asset readiness, and supply chain operations.
The ideal candidate is a high-performing data professional who thrives at the intersection of data engineering, analytics, and applied AI/ML, with the ability to translate complex logistics data into actionable insights that directly impact operational readiness.
This role is critical to the success of the engagement as it supports the Coast Guard’s ability to integrate logistics systems, improve data quality, and optimize asset lifecycle management, directly contributing to national security and mission readiness.
Position Summary
The Senior Data Scientist will design, develop, and maintain data-driven solutions that support logistics integration, asset management, and operational optimization. This includes building ETL pipelines, developing predictive models, and delivering dashboards that inform leadership decisions.
The ideal candidate will be:
- A detail-oriented and analytical problem solver who can work independently in a fast-paced federal environment
- Self-driven and adaptable, capable of navigating ambiguity with minimal oversight
- Skilled at anticipating data challenges, designing scalable solutions, and managing competing priorities
- Comfortable working across data engineering, data science, and stakeholder engagement functions
This role will directly support:
- Data integration across logistics systems
- Predictive analytics for readiness and inventory forecasting
- Data quality improvement and governance
- Executive-level reporting and visualization
Tools and environments may include: Python, R, SQL, Power BI, Tableau, Azure, AWS, ETL frameworks, and Coast Guard data systems
Day-to-Day Responsibilities
- Develop and maintain ETL pipelines to integrate data from logistics, supply chain, and external systems
- Design and implement data models and predictive analytics solutions for asset readiness and inventory forecasting
- Analyze large datasets to identify trends, inefficiencies, and optimization opportunities
- Build and maintain interactive dashboards and visualizations for leadership decision support
- Automate data workflows to ensure timely, accurate, and consistent data availability
- Perform data cleansing, validation, and transformation to improve data quality
- Collaborate with stakeholders to define data requirements and analytical use cases
- Translate complex analytical findings into clear, actionable insights for non-technical audiences
- Support continuous improvement initiatives through data-driven recommendations
- Document data processes, models, and methodologies in accordance with federal standards
Job Features
| Job Category | Data Analysis and Analytics |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in Data Science, Computer Science, Statistics, Mathematics, Engineering, or related field | Minimum 8 years of professional experience in data science, analytics, or data engineering |
| REQUIRED SKILLS | Strong proficiency in Python, R, or similar programming languages | Demonstrated experience with predictive modeling, statistical analysis, and machine learning techniques |
| TECHNICAL SKILLS | Experience designing and implementing ETL pipelines and data integration workflows | Experience with data visualization tools (Power BI, Tableau, or similar) | Strong SQL skills and experience working with relational and non-relational databases | Experience working with large, complex datasets in enterprise environments | Strong analytical, problem-solving, and communication skills | Ability to work independently and manage multiple priorities |
| DESIRED QUALIFICATIONS | Master’s degree in Data Science, Analytics, or related field | Experience supporting federal agencies, DHS, or DoD environments | Familiarity with logistics, supply chain, or asset management systems | Experience with cloud platforms (Azure, AWS, or Google Cloud) | Knowledge of data governance frameworks and data quality management practices | Experience with Agile methodologies and DevOps environments | Certifications such as: Certified Data Scientist (DASCA, Microsoft, AWS) | Microsoft Power BI Certification | AWS Certified Data Analytics |
| SUITABILITY/SECURITY REQUIREMENTS | Must be eligible for Public Trust (Tier 1 or higher) | Ability to obtain and maintain a Common Access Card (CAC) for system and facility access | Must comply with DHS and USCG security policies and data protection requirements |
Ascension LLC is seeking a mission-driven Program Support Analyst (Mid-Level) to support the Defense Health Agency (DHA), Armed Services Blood Program Division (ASBPD) in advancing critical business operations, data analysis, and program performance initiatives.
This role is essential to ensuring the availability, efficiency, and performance of a globally distributed military blood supply system, directly impacting readiness and care for service members and their families. As part of a high-visibility federal program, the selected candidate will contribute to data-driven decision-making, stakeholder coordination, reporting, and operational improvement efforts supporting ASBPD’s mission to deliver safe, reliable blood products worldwide.
The ideal candidate is a detail-oriented analyst, structured thinker, and proactive communicator who thrives in a mission-focused environment and can translate complex data into actionable insights.
Position Summary
The Program Support Analyst provides analytical, coordination, and reporting support across multiple functional areas including data analysis, stakeholder engagement, meeting facilitation, program reporting, and consulting support.
This role supports ASBPD’s business operations by enabling performance tracking, data integrity, operational visibility, and decision support. The analyst will work across program management, data analysis, and process improvement efforts to ensure that leadership has accurate, timely, and actionable information.
The ideal candidate will demonstrate:
- Strong analytical and critical thinking skills
- Ability to work in ambiguous, fast-paced federal environments
- Experience supporting program operations, reporting, and stakeholder coordination
- Comfort using tools such as Excel, Power BI, SharePoint, and Microsoft Teams
- A proactive mindset with the ability to anticipate issues, synthesize data, and communicate insights clearly
This role directly supports contract deliverables such as monthly progress reporting, program tracking, and performance monitoring, ensuring alignment with DHA reporting and oversight expectations.
Key Responsibilities / Day-to-Day Activities
- Analyze program data to identify trends, gaps, and performance insights
- Develop reports, dashboards, and visualizations to support leadership decision-making
- Coordinate with stakeholders across DHA, ASBPD, and partner organizations
- Facilitate meetings, working groups, and stakeholder sessions
- Prepare briefing materials, presentations, and executive summaries
- Track program activities, milestones, risks, and action items
- Support development and delivery of monthly progress reports and ad hoc reporting
- Maintain data integrity across systems and reporting tools
- Assist in process improvement and business workflow optimization initiatives
- Support knowledge management, documentation, and information organization efforts
- Translate complex data into clear, actionable recommendations
- Monitor program performance metrics and support KPI development
- Provide consulting-style support to improve operational efficiency and outcomes
Job Features
| Job Category | Project Management |
| MINIMUM QUALIFICATIONS | Bachelor’s Degree in Business, Engineering, Data Science, Logistics, or related field | Minimum 10 years of relevant experience in federal project/program management |
| REQUIRED SKILLS | Demonstrated experience managing complex, multi-disciplinary projects |
| TECHNICAL SKILLS | Experience supporting logistics, supply chain, or operational integration efforts | Strong knowledge of: Project management methodologies (Agile, PMP-based frameworks) | Federal program management and reporting requirements Experience with data-driven environments (analytics, dashboards, reporting) Proficiency with tools such as:Microsoft 365 Suite (Excel, PowerPoint, Teams, SharePoint) | Project management tools (MS Project, Jira, Azure DevOps, etc.) | Strong communication and stakeholder engagement skills |
| DESIRED QUALIFICATIONS | Experience supporting USCG, DHS, DoD, or similar federal logistics environments | Familiarity with logistics IT systems and data integration processes | Experience managing data science, ETL, or analytics-driven projects | Knowledge of continuous process improvement frameworks (Lean, Six Sigma) | Experience leading modernization or digital transformation initiatives | Ability to translate technical findings into executive-level insights | Experience supporting operations research or modeling efforts |
| SUITABILITY/SECURITY REQUIREMENTS | Must be eligible to obtain and maintain a DHS Public Trust (Tier 1 or higher | Ability to obtain and maintain CAC access and system credentials | Must comply with all USCG security and data handling requirements |
Ascension LLC is seeking a senior-level Enterprise Learning Program Manager (PMO & Governance Lead) to lead the design, execution, and governance of an enterprise-wide learning and development ecosystem supporting WMATA.
This role is critical to ensuring end-to-end program alignment, governance discipline, and performance transparency across all learning workstreams. The ideal candidate brings deep expertise in program governance, enterprise training transformation, stakeholder engagement, and performance measurement, with the ability to translate strategic workforce development goals into scalable, measurable learning solutions.
This individual will serve as the central integrator across program delivery, evaluation, and continuous improvement, ensuring alignment with WMATA’s operational priorities and workforce capability needs.
Position Summary
The Enterprise Learning Program Manager will lead program governance, integrated delivery, and performance management for a complex, multi-workstream learning and development initiative.
The ideal candidate is a highly organized, detail-oriented leader with demonstrated experience managing enterprise programs, facilitating governance structures, and driving accountability across cross-functional teams. This individual must be comfortable operating in a fast-paced, evolving environment, proactively identifying risks, aligning stakeholders, and ensuring program success.
This role requires the ability to:
- Establish and manage PMO governance frameworks (RACI, RAID logs, KPIs)
- Oversee learning program delivery across ILT, VILT, and digital platforms
- Drive data-informed decision-making using dashboards and reporting tools
- Lead stakeholder engagement at executive and operational levels
- Ensure continuous improvement through evaluation and feedback loops
Tools and platforms include MS Project, Jira/Agile tools, Power BI, PowerPoint dashboards, and Microsoft 365 ecosystem tools.
Day-to-Day Activities
- Lead program governance activities including development and enforcement of RACI matrices, RAID logs, and decision frameworks
- Manage integrated program delivery across multiple learning workstreams and vendors
- Facilitate recurring governance meetings (weekly, monthly, executive briefings)
- Develop and maintain program performance dashboards and KPIs using Power BI and related tools
- Oversee schedule, cost, scope, and risk management across the program lifecycle
- Coordinate cross-functional teams including instructional designers, facilitators, analysts, and client stakeholders
- Track program progress and proactively identify risks, issues, and mitigation strategies
- Prepare executive-level briefings, reports, and decision-support materials
- Ensure alignment between program activities and WMATA strategic workforce goals
- Drive continuous improvement through program evaluations, lessons learned, and process optimization
- Support change management and adoption strategies to ensure successful implementation of learning initiatives
Job Features
| Job Category | Project Management |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in Business Administration, Organizational Development, Education, or related field | Proven ability to manage multiple priorities and complex stakeholder environments | Excellent written and verbal communication skills | Certifications: PMP (Project Management Professional) or equivalent, Agile certification (PMI-ACP, Scrum Master) preferred |
| REQUIRED SKILLS | 10+ years of experience in program or project management supporting federal, state, or large enterprise environments | 5+ years of experience leading PMO or governance functions |
| TECHNICAL SKILLS | Demonstrated experience managing enterprise learning or workforce development programs | Strong expertise in: Program governance (RACI, RAID, KPI frameworks), Performance management and reporting, Stakeholder engagement and facilitation | Proficiency with: Microsoft Project, Power BI / dashboard reporting tools, Microsoft 365 Suite (Excel, PowerPoint, SharePoint), Agile tools (e.g., Jira) |
| DESIRED QUALIFICATIONS | Experience supporting public sector transit, transportation, or infrastructure agencies | Experience designing or managing enterprise learning ecosystems (ILT, VILT, eLearning) | Knowledge of change management frameworks (Prosci ADKAR or similar) | Experience with learning evaluation models (Kirkpatrick, CIPP) | Familiarity with curriculum development and workforce capability frameworks | Ability to translate data into actionable insights for executive decision-making | Experience integrating technology platforms into learning environments |
| SUITABILITY/SECURITY REQUIREMENTS | Must be able to obtain and maintain a Public Trust clearance | U.S. Citizenship or authorized to work in the United States |
The Technical Writer / Editor will serve as a quality control and refinement layer across all RFI response sections. This is a light support role focused on editing, not authoring from scratch.
The ideal candidate is:
- A strong editor and communicator who can quickly understand technical content
- Highly organized and detail-driven
- Skilled at working in fast-paced, deadline-driven proposal environments
- Able to enforce consistency, structure, and compliance across multiple contributors
You will work closely with proposal leads, solution architects, and SMEs to:
- Improve readability and flow
- Ensure alignment to RFI requirements and structure
- Standardize terminology and formatting
- Eliminate ambiguity, redundancy, and inconsistencies
This role directly supports the development of a response addressing CLM capabilities such as centralized repositories, workflow automation, reporting, governance, and system integration .
Key Responsibilities / Day-to-Day Activities
- Edit draft RFI responses for clarity, grammar, tone, and readability
- Refine technical and functional content to ensure alignment with RFI requirements and structure
- Standardize terminology, voice, and formatting across all sections
- Ensure consistency in messaging across contributors and sections
- Align responses to evaluation criteria and question intent
- Condense overly verbose content while preserving meaning and accuracy
- Identify gaps, redundancies, or unclear language and recommend improvements
- Format documents to ensure professional presentation and compliance
- Collaborate with SMEs and proposal leads to clarify technical content as needed
- Validate that responses are cohesive, structured, and easy for evaluators to follow
- Apply light compliance checks to ensure responses directly address RFI prompts
Job Features
| Job Category | Technical Writing |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in English, Communications, Technical Writing, Business, or related field | Strong attention to detail and ability to meet tight deadlines |
| REQUIRED SKILLS | 5+ years of experience in technical writing/editing, preferably in GovCon or proposal environments |
| TECHNICAL SKILLS | Demonstrated experience supporting RFI/RFP/RFQ responses | Strong understanding of federal or state procurement language and structure | Exceptional editing, proofreading, and document formatting skills | Ability to quickly grasp technical concepts (IT systems, workflows, data, SaaS platforms) | Proficiency with: Microsoft Word (advanced formatting and styles), Microsoft Office Suite (PowerPoint, Excel), Document collaboration tools (SharePoint, Teams) |
| DESIRED QUALIFICATIONS | Experience supporting CLM systems, procurement systems, or enterprise IT solutions | Familiarity with: Contract lifecycle management concepts (repository, workflows, approvals, audit trails), Business process automation and data/reporting solutions | Experience editing content related to: SaaS platforms or enterprise systems, Government digital transformation initiatives | Knowledge of Section 508 compliance and accessibility formatting | Experience working in Agile or fast-paced proposal environments | Certification or training in technical writing or proposal development (e.g., APMP) |
