Enterprise Learning Program Manager (Program Manager II) 2026P-0140
Ascension LLC is seeking a senior-level Enterprise Learning Program Manager (PMO & Governance Lead) to lead the design, execution, and governance of an enterprise-wide learning and development ecosystem supporting WMATA.
This role is critical to ensuring end-to-end program alignment, governance discipline, and performance transparency across all learning workstreams. The ideal candidate brings deep expertise in program governance, enterprise training transformation, stakeholder engagement, and performance measurement, with the ability to translate strategic workforce development goals into scalable, measurable learning solutions.
This individual will serve as the central integrator across program delivery, evaluation, and continuous improvement, ensuring alignment with WMATA’s operational priorities and workforce capability needs.
Position Summary
The Enterprise Learning Program Manager will lead program governance, integrated delivery, and performance management for a complex, multi-workstream learning and development initiative.
The ideal candidate is a highly organized, detail-oriented leader with demonstrated experience managing enterprise programs, facilitating governance structures, and driving accountability across cross-functional teams. This individual must be comfortable operating in a fast-paced, evolving environment, proactively identifying risks, aligning stakeholders, and ensuring program success.
This role requires the ability to:
- Establish and manage PMO governance frameworks (RACI, RAID logs, KPIs)
- Oversee learning program delivery across ILT, VILT, and digital platforms
- Drive data-informed decision-making using dashboards and reporting tools
- Lead stakeholder engagement at executive and operational levels
- Ensure continuous improvement through evaluation and feedback loops
Tools and platforms include MS Project, Jira/Agile tools, Power BI, PowerPoint dashboards, and Microsoft 365 ecosystem tools.
Day-to-Day Activities
- Lead program governance activities including development and enforcement of RACI matrices, RAID logs, and decision frameworks
- Manage integrated program delivery across multiple learning workstreams and vendors
- Facilitate recurring governance meetings (weekly, monthly, executive briefings)
- Develop and maintain program performance dashboards and KPIs using Power BI and related tools
- Oversee schedule, cost, scope, and risk management across the program lifecycle
- Coordinate cross-functional teams including instructional designers, facilitators, analysts, and client stakeholders
- Track program progress and proactively identify risks, issues, and mitigation strategies
- Prepare executive-level briefings, reports, and decision-support materials
- Ensure alignment between program activities and WMATA strategic workforce goals
- Drive continuous improvement through program evaluations, lessons learned, and process optimization
- Support change management and adoption strategies to ensure successful implementation of learning initiatives
How to Apply
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| Job Category | Project Management |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in Business Administration, Organizational Development, Education, or related field | Proven ability to manage multiple priorities and complex stakeholder environments | Excellent written and verbal communication skills | Certifications: PMP (Project Management Professional) or equivalent, Agile certification (PMI-ACP, Scrum Master) preferred |
| REQUIRED SKILLS | 10+ years of experience in program or project management supporting federal, state, or large enterprise environments | 5+ years of experience leading PMO or governance functions |
| TECHNICAL SKILLS | Demonstrated experience managing enterprise learning or workforce development programs | Strong expertise in: Program governance (RACI, RAID, KPI frameworks), Performance management and reporting, Stakeholder engagement and facilitation | Proficiency with: Microsoft Project, Power BI / dashboard reporting tools, Microsoft 365 Suite (Excel, PowerPoint, SharePoint), Agile tools (e.g., Jira) |
| DESIRED QUALIFICATIONS | Experience supporting public sector transit, transportation, or infrastructure agencies | Experience designing or managing enterprise learning ecosystems (ILT, VILT, eLearning) | Knowledge of change management frameworks (Prosci ADKAR or similar) | Experience with learning evaluation models (Kirkpatrick, CIPP) | Familiarity with curriculum development and workforce capability frameworks | Ability to translate data into actionable insights for executive decision-making | Experience integrating technology platforms into learning environments |
| SUITABILITY/SECURITY REQUIREMENTS | Must be able to obtain and maintain a Public Trust clearance | U.S. Citizenship or authorized to work in the United States |