Protect our Land, Ascend with Us!
Ascension LLC is seeking a Knowledge Management and Data Evaluation Specialist to support the U.S. Department of Justice, Office for Victims of Crime’s Tribal Victim Services Program Management Support Center. This role is ideal for a highly organized, data-driven, technology-fluent professional who can help design, maintain, and continuously improve the digital infrastructure used to manage compliance assistance resources, track services, analyze outcomes, and support reporting for Tribal victim services programs.
The selected candidate will play a critical role in helping the program capture what is being delivered, who is being supported, what outcomes are being achieved, and how program resources can be organized for efficient access by OVC grant managers and grant recipients. The SOW requires the Contractor to provide specialized compliance support and capacity building to Tribes and Tribe-serving entities, including improving the skills of individuals providing services to victims of crime. This position supports that mission by ensuring program knowledge, resources, performance data, dashboards, and evaluation outputs are structured, secure, accessible, and useful for decision-making.
Summary of Contractor Role
The Knowledge Management and Data Evaluation Specialist will support Tasks 1, 3, 4, 6, and 9 by developing and maintaining the program’s knowledge management environment, supporting technology-enabled tracking processes, organizing tools and resources, developing outcome measures, analyzing qualitative and quantitative data, and contributing to annual reporting. The role requires a professional who understands both data discipline and user-centered knowledge management. The ideal candidate should be comfortable working with structured and unstructured information, building practical dashboards, supporting secure repositories, managing document and resource libraries, and translating program activity data into clear insights for federal program managers.
The candidate should be detail-oriented, self-driven, and able to work in a mission-sensitive environment where accuracy, confidentiality, accessibility, and cultural awareness matter. This individual will support the program team by helping OVC and the contractor team monitor the full lifecycle of compliance assistance, from request intake through service delivery, closeout, evaluation, reporting, and lessons learned. The SOW identifies this lifecycle monitoring function as critical and requires tracking of delivered services, service provider and recipient reporting, estimated and actual costs, services provided, experts involved, stakeholders involved, and summaries for OVC staff to support program planning.
Position’s Day-to-Day Activities
The Knowledge Management and Data Evaluation Specialist will be expected to:
- Develop and maintain a secure electronic repository for tools, resources, information products, templates, reports, and program materials.
- Organize repository content using logical metadata, naming conventions, version controls, access permissions, and document management practices.
- Support the intake, tracking, response, and assessment process for grant recipient compliance assistance plans.
- Design and maintain data collection tools to capture service requests, referral sources, response timelines, service delivery status, technical assistance activities, closeout steps, outcomes, and user satisfaction.
- Develop qualitative and quantitative outcome measures aligned to compliance assistance plans, trainings, resource utilization, technical assistance delivery, and participant feedback.
- Analyze participant evaluation data, user satisfaction data, technical assistance outputs, repository usage, and program performance indicators.
- Prepare dashboards, trackers, summary reports, and data visualizations for internal program leadership, OVC grant managers, and authorized stakeholders.
- Maintain data quality controls, including validation rules, standard fields, data dictionaries, naming conventions, and periodic quality checks.
- Support the development of tools, infographics, fact sheets, instructional toolkits, webinars, training resources, forms, information management plans, and other grantee-facing materials.
- Review tools and resources for repository inclusion, ensuring materials are current, useful, well-organized, accessible, and aligned to program needs.
- Coordinate with subject matter experts, training staff, outreach staff, and program leadership to ensure knowledge products are complete, accurate, and easy to locate.
- Support innovation efforts by identifying technology, workflow, automation, reporting, and knowledge-sharing improvements that increase the quality and quantity of capacity assistance.
- Compile data for annual reporting, including challenges, successes, promising practices, lessons learned, participant evaluation results, and evidence of impact.
- Document repository procedures, dashboard update processes, data collection methods, reporting protocols, and knowledge management workflows.
- Protect sensitive program information through responsible data handling, access control, confidentiality practices, and compliance with federal information management expectations.
- Collaborate with program leadership to ensure technology solutions are practical for rural and remote users, including audiences with varying levels of internet connectivity.
- Support Section 508 and plain-language practices for public-facing or grantee-facing tools, dashboards, and resource materials, as applicable.
Job Features
| Job Category | Data Analysis and Analytics |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in data analytics, information management, information systems, public administration, business administration, social science, program evaluation, library/information science, or a related field. | Strong written communication skills, including the ability to prepare concise reports, technical summaries, dashboard narratives, and annual report inputs. | Demonstrated ability to manage multiple priorities, meet deadlines, and work with minimal supervision in a remote or hybrid team environment. | Ability to handle sensitive information with discretion and maintain confidentiality. |
| REQUIRED SKILLS | Minimum of 6 years of relevant experience in data analysis, knowledge management, reporting, program evaluation, business intelligence, information management, or technology-enabled program support. |
| TECHNICAL SKILLS | Experience developing dashboards, trackers, reports, and data visualizations using tools such as Microsoft Excel, Power BI, Tableau, SharePoint, Microsoft Lists, Power Automate, or similar platforms. | Strong proficiency with Microsoft 365, including Excel, SharePoint, Teams, Word, PowerPoint, and related collaboration tools. |
| DESIRED QUALIFICATIONS | Master’s degree in information systems, data analytics, public policy, public administration, program evaluation, library/information science, social science, or a related field. | 8 to 10 years of experience supporting federal programs, grants management, training and technical assistance programs, or mission support programs. | Experience with DOJ, OJP, OVC, Tribal programs, victim services, federal grant compliance, or capacity-building initiatives. | Experience designing and maintaining secure web-based repositories or SharePoint-based knowledge management environments. | Experience using Power BI, Tableau, Power Automate, Power Apps, Microsoft Lists, Dataverse, Smartsheet, Salesforce, ServiceNow, or similar workflow and reporting tools. | Experience developing logic models, performance measures, KPIs, survey instruments, participant evaluation tools, or annual performance reports. | Familiarity with trauma-informed, victim-centered, culturally responsive, or community-based service environments. | Familiarity with Section 508 accessibility, plain language standards, and user-centered design principles. | Experience supporting programs serving American Indian and Alaska Native communities is strongly preferred. | Certifications such as Microsoft Power BI Data Analyst, Microsoft Power Platform Fundamentals, Certified Analytics Professional, Project Management Professional, Agile/Scrum certification, or knowledge management-related certifications are desirable. | Ability to work respectfully with multidisciplinary teams, including Tribal victim services SMEs, training specialists, federal program managers, technical staff, evaluators, and communications staff. |
| SUITABILITY/SECURITY REQUIREMENT | Ability to obtain and maintain the level of federal suitability required by DOJ/OJP. The SOW does not specify a formal clearance level, so this should be posted as “Public Trust or DOJ suitability may be required.” | Must successfully complete any required background investigation, onboarding, confidentiality, cybersecurity, privacy, or information handling training. | Must comply with federal, DOJ/OJP, and Ascension requirements for protecting sensitive information, controlled access materials, grantee data, participant feedback, and program documentation. | Must follow role-based access control, secure file management, data privacy, and document retention procedures. |U.S. citizenship may be required if specified by the final contract or client onboarding requirements. |
Protect our Land, Ascend with Us!
Ascension LLC is seeking a Training, Curriculum, and Tribal Learning Specialist to support a national technical assistance and capacity-building effort for Tribal victim services programs serving American Indian and Alaska Native communities. This role is central to helping grant recipients strengthen their ability to administer OVC-funded victim services programs, understand federal award compliance expectations, and access practical learning tools that support sustainable, culturally responsive, trauma-informed service delivery.
The ideal candidate is an experienced curriculum developer and adult learning professional who can translate complex program, compliance, and victim services content into clear, useful, modular learning products. This person should be comfortable working with subject matter experts, Tribal partners, program staff, communications teams, and federal stakeholders to develop training materials, webinars, instructional toolkits, facilitator guides, peer-learning resources, and practical job aids for beginning, intermediate, and advanced audiences. The SOW specifically requires development of training materials, tools, webinars, curricula, resources, outreach support, and event logistics support for Tribal grant recipients.
Summary of the Contractor Role
The Training, Curriculum, and Tribal Learning Specialist will design, develop, update, and support delivery of training content and learning resources that help Tribal grant recipients build programmatic capacity, improve compliance with OVC award requirements, and strengthen victim services programs. The role requires a detail-oriented, organized, culturally aware learning professional who can work in an environment where needs may vary by community, program maturity, geography, internet access, and subject matter complexity.
This position will support the development of curricula, modular content, classroom and distance-learning materials, instructional toolkits, fact sheets, infographics, facilitator guides, learning activities, registration and outreach materials, and post-training evaluation tools. The Specialist will also help ensure that training content reflects adult learning principles, recognizes AI/AN learning preferences, and is accessible to rural and remote audiences with varying connectivity. The RFI emphasizes technology-enabled learning, adult learning principles, and the need to serve AI/AN audiences across rural environments.
The ideal candidate should be self-driven, highly organized, comfortable coordinating with multiple SMEs, and able to convert policy, compliance, and programmatic guidance into plain-language learning products. Experience with Tribal communities, victim services, federal grants, compliance assistance, or trauma-informed service delivery is strongly preferred.
Position’s Day-to-Day Activities
The Training, Curriculum, and Tribal Learning Specialist will be expected to:
- Develop curricula, modular training content, toolkits, webinars, facilitator guides, participant guides, job aids, learning activities, and reference materials for Tribal victim services grant recipients.
- Design learning products for beginner, intermediate, and advanced audiences based on grant recipient knowledge levels, program maturity, and compliance needs.
- Translate complex federal grant, compliance, and victim services topics into plain-language, practical learning materials.
- Coordinate with subject matter experts to integrate real-world victim services, Tribal program, grant compliance, and culturally responsive practice knowledge into training content.
- Review existing DOJ, OVC, federal, and partner-developed materials to identify content that can be reused, adapted, updated, or expanded without duplicating existing resources.
- Support development of training materials related to policies and procedures, victim advocacy programs, transitional housing programs, domestic violence shelter programs, child advocacy centers, elder abuse programs, community needs assessments, strategic plans, information management plans, MMIP family supports, and related program tools.
- Create webinar materials, slide decks, exercises, polls, reflection questions, resource guides, checklists, and evaluation instruments for virtual and in-person learning events.
- Apply adult learning principles, trauma-informed approaches, accessibility practices, and culturally responsive learning strategies in all learning products.
- Assist with outreach content that promotes webinars, trainings, tools, and compliance assistance resources through clear, timely, plain-language communications.
- Support logistics and content preparation for virtual and in-person trainings, consultations, listening sessions, roundtables, site visits, and peer-learning events.
- Develop post-training surveys, feedback tools, and summary reports that capture participant satisfaction, learning outcomes, and recommended improvements.
- Maintain version control, file organization, naming conventions, and quality checks for curriculum and resource development products.
- Collaborate with program managers, compliance assistance staff, communications specialists, event staff, and technology support personnel to ensure training products are accurate, accessible, and ready for delivery.
- Contribute to annual reporting by documenting training products developed, training activities supported, evaluation findings, lessons learned, and recommended improvements.
Job Features
| Job Category | Training |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in Instructional Design, Education, Adult Learning, Curriculum Development, Communications, Social Work, Public Administration, Criminal Justice, Human Services, or a related field. | Strong writing, editing, organization, and plain-language communication skills. | Ability to manage multiple assignments, deadlines, content reviews, and stakeholder inputs in a fast-moving environment. | Ability to produce accessible, professional, and audience-appropriate training materials. |
| REQUIRED SKILLS | Minimum of 5 years of relevant experience developing training, curricula, learning materials, or technical assistance resources. |
| TECHNICAL SKILLS | Ability to work with SMEs and convert technical content into practical learning products. | Proficiency with Microsoft 365, PowerPoint, Word, Excel, Teams, SharePoint, and virtual meeting platforms such as Zoom or Microsoft Teams. |
| DESIRED QUALIFICATIONS | Master’s degree in Instructional Design, Adult Education, Public Health, Social Work, Human Services, Criminal Justice, Native American Studies, Public Administration, or a related field. | Experience supporting Tribal communities, AI/AN-serving organizations, victim services programs, or culturally specific service providers. | Knowledge of trauma-informed, victim-centered, survivor-informed, and culturally responsive service delivery. | Experience with DOJ, OJP, OVC, federal grant award conditions, or grant recipient training and technical assistance. | Experience developing training content for rural, remote, or low-bandwidth learning environments. | Experience with Articulate 360, Adobe Creative Cloud, Camtasia, Canva, learning management systems, webinar platforms, or digital repository tools. | Experience developing Section 508-compliant documents, presentations, PDFs, and web-based learning content. | Experience designing peer-learning activities, communities of practice, office hours, train-the-trainer sessions, or cohort-based learning models. | Familiarity with Kirkpatrick, ADDIE, SAM, Universal Design for Learning, or other instructional design and training evaluation frameworks. | Strong facilitation, meeting support, and stakeholder coordination skills. |
| SUITABILITY/SECURITY REQUIREMENT | Must be able to complete any required federal background check or suitability review. | Public Trust suitability may be required, depending on final contract requirements. | Must be eligible to work in the United States. | Must be able to protect sensitive, confidential, and program-related information. | Must follow all applicable federal, DOJ, OJP, OVC, contractor, and client data protection and confidentiality requirements. |
Protect our Land, Ascend with Us!
Ascension LLC is seeking a Tribal Victim Services and Federal Grants Compliance Lead to support a national-scope effort for DOJ/OJP/OVC focused on strengthening victim service programs in American Indian and Alaska Native communities. The ideal candidate is a highly credible, mission-driven professional with hands-on experience supporting Tribal or Tribe-serving organizations, federal grant-funded programs, victim services programs, and trauma-informed, victim-centered service delivery.
This role is essential to helping grant recipients understand and meet OVC and OJP award requirements while improving the quality, cultural relevance, sustainability, and operational strength of victim services programs. The selected candidate should bring strong knowledge of federal grant compliance, victim advocacy practices, Tribal community engagement, confidentiality requirements, program design, policy development, and technical assistance delivery. The SOW specifically identifies required expertise in crime victim advocacy, child abuse and neglect, child sexual abuse, domestic violence, elder abuse, sexual assault, human trafficking, survivors of homicide, Missing and Murdered Indigenous People, and child advocacy centers.
Summary of the Contractor Role
The Tribal Victim Services and Federal Grants Compliance Lead will serve as a senior subject matter expert responsible for advising, guiding, and supporting Tribal grant recipients as they develop, improve, and sustain OVC-funded victim services programs. This position will help assess grant recipient needs, develop customized compliance assistance plans, review and strengthen policies and procedures, support program narratives and time-task plans, assist with monitoring issue resolution, contribute to training and resource development, and help document outcomes through technical reports and annual reporting.
The ideal candidate will be detail-oriented, culturally responsive, highly organized, and comfortable working in complex environments where guidance must be practical, respectful, trauma-informed, and tailored to the unique needs of each Tribal community. This role requires someone who can translate federal requirements into clear, usable tools and guidance; collaborate with program managers, grant recipients, SMEs, and OVC stakeholders; and support consistent tracking of services from request intake through delivery, closeout, and evaluation. The SOW requires the contractor to develop a comprehensive system for receiving, tracking, responding to, and assessing compliance assistance plans, including qualitative and quantitative outcome measures and user satisfaction processes.
Expected Day-to-Day Activities
The position’s activities may vary based on grant recipient requests, OVC referrals, work plan priorities, training cycles, reporting deadlines, and special projects. The candidate will be expected to:
- Assess Tribal grant recipient needs, compliance gaps, program risks, and capacity-building priorities.
- Develop customized compliance assistance plans that identify the recipient, challenge, intended outcomes, resources required, and estimated level of effort.
- Advise grant recipients on OJP award conditions, OVC program requirements, allowable activities, program narratives, time-task plans, and monitoring issue resolution.
- Review and strengthen policies and procedures related to confidentiality, client privacy, suitability to interact with minors, victim services operations, referrals, intake, documentation, and service delivery.
- Support victim service program design for advocacy programs, domestic violence shelters, transitional housing programs, child advocacy centers, elder abuse programs, sexual assault response programs, human trafficking services, MMIP family supports, and homicide survivor services.
- Prepare technical reports documenting assistance delivered, resources committed, outcomes achieved, follow-up actions, and recommended next steps.
- Contribute to tools, fact sheets, instructional toolkits, webinars, training materials, templates, and guidance documents that help grant recipients meet OVC award condition compliance and victim services program goals.
- Facilitate targeted technical assistance sessions, peer-to-peer learning exchanges, communities of practice, or specialized support discussions.
- Coordinate with SMEs, OVC staff, grant managers, Tribal stakeholders, and partner organizations to ensure assistance is accurate, respectful, and aligned with community needs.
- Identify emerging challenges affecting Tribal victim services programs, including rural access, Alaska Native community needs, technology limitations, staffing shortages, crisis response, and sustainability barriers.
- Recommend practical solutions that improve the quality and quantity of capacity assistance delivered to Tribal grant recipients.
- Track service delivery, technical assistance status, participant feedback, measurable outcomes, and lessons learned to support annual reporting.
- Support the annual report by documenting challenges, successes, promising practices, lessons learned, quantitative data, qualitative feedback, and strategies for improvement.
- Participate in virtual site visits, consultations, listening sessions, webinars, roundtables, or other approved OVC events as needed.
Job Features
| Job Category | Program Manager |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in social work, criminal justice, public administration, public policy, human services, psychology, sociology, Native American studies, nonprofit management, or a related field. | Ability to work independently, manage multiple priorities, protect sensitive information, and maintain professional judgment when supporting trauma-related program areas. | Strong technical writing skills, including the ability to draft technical assistance plans, reports, policy guidance, training content, meeting summaries, recommendations, and executive-ready documentation. | Ability to facilitate meetings, listening sessions, peer learning discussions, or technical assistance engagements with diverse stakeholders. |
| REQUIRED SKILLS | Minimum of 8 to 10 years of relevant experience supporting victim services, federal grant-funded programs, Tribal programs, compliance assistance, technical assistance, or human services program operations. | Demonstrated experience working with or supporting Tribal communities, Tribal governments, Tribal-serving organizations, urban Indian organizations, Alaska Native communities, or AI/AN-serving programs. |
| TECHNICAL SKILLS | Proficiency using Microsoft 365 tools, including Word, Excel, PowerPoint, Teams, SharePoint, and Outlook. |
| DESIRED QUALIFICATIONS | Master’s degree in social work, public administration, public policy, criminal justice, counseling, nonprofit management, Native American studies, or a related field. | Prior experience supporting DOJ, OJP, OVC, OVW, BJA, HHS, ACF, SAMHSA, HUD, or other federal grant-funded human services, victim services, or public safety programs. | Direct experience with OVC Tribal Victim Services Set-Aside, Tribal Victim Services Program, Coordinated Tribal Assistance Solicitation, or similar Tribal grant programs. | Experience delivering culturally responsive training or technical assistance to AI/AN communities. | Experience integrating cultural practices, community-defined approaches, survivor-informed practices, and trauma-informed principles into victim services programs. | Knowledge of federal requirements related to confidentiality, personally identifiable information, suitability for staff interacting with minors, mandatory reporting, victim-centered practices, and trauma-informed service delivery. | Experience developing curricula, toolkits, job aids, webinars, training materials, or implementation guides for adult learners. | Experience supporting monitoring issue resolution, corrective action planning, program evaluation, or compliance reviews. | Familiarity with community needs assessments, strategic planning, sustainability planning, logic models, performance measures, participant evaluations, and annual reporting. | Professional certifications or affiliations such as PMP, Certified Grants Management Specialist, National Advocate Credentialing Program credential, victim advocacy certification, social work licensure, or relevant Tribal victim services training credentials. |
| SUITABILITY/SECURITY REQUIREMENT | Public Trust suitability may be required. | Candidate must be able to successfully complete any DOJ/OJP-required background investigation, suitability screening, conflict-of-interest review, or onboarding requirements. | Candidate must be able to handle sensitive program information, grant recipient information, victim services program information, and other nonpublic materials with discretion. | Candidate must comply with all applicable confidentiality, privacy, records management, and information security requirements. | A Secret or Top Secret clearance is not anticipated based on the available SOW, but final requirements should be confirmed after solicitation release. |
Protect our Land, Ascend with Us!
Ascension LLC is seeking a Compliance Assistance Operations Lead / Deputy Program Manager to support the anticipated Tribal Victim Services Program Management Support Center. This role is designed for a highly organized, mission-focused professional who can manage the day-to-day lifecycle of compliance assistance requests, coordinate subject matter expert support, maintain action tracking discipline, and help ensure that Tribal grant recipients receive timely, responsive, and well-documented assistance.
The ideal candidate will understand the importance of supporting federally funded victim services programs, particularly programs serving American Indian and Alaska Native communities. The SOW requires the contractor to support OVC in strengthening victim services programs through specialized compliance support, capacity building, training, technical assistance, peer learning, and programmatic support for Tribes and Tribe-serving entities. This position is critical because the TVSPM Support Center must manage a full compliance assistance lifecycle from request intake through delivery, closeout, reporting, and evaluation.
Summary of Contractor Role
The Compliance Assistance Operations Lead / Deputy Program Manager will manage the operational backbone of the TVSPM Support Center. The role will oversee the intake, tracking, prioritization, assignment, cohort grouping, meeting cadence, action item follow-up, closeout documentation, and reporting processes for compliance assistance engagements. The position will support a comprehensive system for receiving, tracking, responding to, and assessing grant recipient compliance assistance plans, including qualitative and quantitative outcome measures, user satisfaction processes, and data points useful to OVC grant managers.
This role requires a candidate who is detail-oriented, calm under pressure, responsive to client priorities, and able to manage multiple workstreams with minimal supervision. The candidate should be comfortable working with program managers, federal staff, Tribal-serving subject matter experts, training teams, logistics coordinators, data/reporting staff, and grant recipient stakeholders. The role is not expected to serve as the primary victim services subject matter expert, but the candidate must understand how to coordinate specialized expertise respectfully, efficiently, and in alignment with trauma-informed, victim-centered, and culturally responsive service delivery goals.
Day-to-Day Activities
The selected candidate will be expected to:
- Manage the daily intake and triage process for compliance assistance requests received electronically or through other approved channels.
- Track each compliance assistance request from receipt through assignment, delivery, closeout, and evaluation.
- Coordinate initial contact with referral sources or requestors within the required three business day response window.
- Prioritize requests based on urgency, complexity, OVC direction, grant recipient need, available expertise, and anticipated measurable outcomes.
- Group similar requests into cohorts or peer learning groups when appropriate, including tracking the two-month cohort assignment timeline.
- Assign requests to appropriate internal staff, subcontractors, consultants, or subject matter experts based on the nature of the request.
- Maintain an accurate compliance assistance tracker showing request status, assigned resources, milestones, risks, issues, due dates, and closeout status.
- Support the development of compliance assistance plans that document the recipient, challenge, intended outcomes, human resources, other resources, and estimated cost.
- Coordinate with subject matter experts to confirm scope, schedule, engagement approach, deliverables, and follow-up actions.
- Facilitate recurring internal team meetings, client status meetings, action item reviews, and request prioritization sessions.
- Document meeting notes, decisions, action items, risks, dependencies, and required follow-up.
- Monitor compliance assistance delivery to ensure services are timely, consistent, well-documented, and aligned with OVC expectations.
- Support virtual site visits, consultations, listening sessions, webinars, roundtables, and other events approved by DOJ.
- Coordinate event logistics with training, communications, and technical teams to support teleconference, video, and in-person activities.
- Collect status updates from service providers and recipients, including information on services delivered, experts involved, stakeholders engaged, costs, outcomes, and concerns.
- Prepare draft final reports summarizing services provided, compliance assistance plan outcomes, provider performance feedback, follow-up steps, and recommendations.
- Contribute to the annual work plan by identifying recurring compliance needs, capacity building trends, operational gaps, and proposed products or services.
- Support the annual report by collecting qualitative and quantitative data, participant evaluation results, lessons learned, challenges, successes, and promising practices.
- Maintain organized project records, closeout files, meeting materials, action trackers, and compliance assistance documentation.
- Identify operational risks and recommend improvements to intake, assignment, reporting, customer satisfaction, and lifecycle monitoring processes.
- Use tools such as Microsoft Teams, SharePoint, Excel, PowerPoint, Word, Adobe, project trackers, survey tools, and web-based collaboration platforms to manage work products and reporting.
Job Features
| Job Category | Program Manager |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in public administration, business administration, social sciences, criminal justice, human services, nonprofit management, project management, or a related field. | Strong writing skills, including the ability to prepare meeting summaries, status reports, technical reports, work plans, and closeout documentation. | Ability to work respectfully with diverse communities, stakeholders, and professionals supporting victim services, Tribal programs, grant compliance, or capacity building. |
| REQUIRED SKILLS | At least 5 years of experience supporting program management, project management, compliance assistance, grants management, training and technical assistance, federal program support, or human services program operations. |
| TECHNICAL SKILLS | Proficiency with Microsoft 365 tools, including Word, Excel, PowerPoint, Teams, Outlook, and SharePoint. |
| DESIRED QUALIFICATIONS | Experience supporting DOJ, OJP, OVC, Tribal programs, victim services programs, federal grant recipients, or training and technical assistance centers. | Familiarity with American Indian and Alaska Native communities, Tribal governments, Tribal-serving organizations, or culturally responsive service delivery. | Experience supporting programs involving victim services, domestic violence, sexual assault, child advocacy, human trafficking, elder abuse, MMIP-related services, or community-based advocacy. | Experience with federal award compliance, grant monitoring support, policies and procedures, program narratives, time-task plans, or corrective action support. | Experience supporting virtual site visits, listening sessions, webinars, roundtables, consultations, or national-scope stakeholder engagement events. | Experience developing or managing dashboards, intake systems, SharePoint lists, survey tools, or other tracking systems. | PMP, CAPM, PMI-ACP, Certified Grants Management Specialist, Certified Associate in Project Management, or related certification. | Master’s degree in public administration, social work, criminal justice, public policy, nonprofit management, business administration, or a related field. |
| SUITABILITY/SECURITY REQUIREMENT | Public Trust or federal suitability may be required. | Candidate must be able to successfully complete background checks required by Ascension and the federal customer. | Candidate must be able to protect sensitive program, grant recipient, and stakeholder information. | Candidate must follow all applicable privacy, confidentiality, records management, and information handling requirements. | No active security clearance is assumed based on the current SOW, but final requirements should be confirmed upon solicitation release or award. |
Protect our Land, Ascend with Us!
Ascension LLC is seeking a detail-oriented, mission-driven Program Manager to lead coordination and day-to-day management of a national Tribal Victim Services Program Management Support Center supporting the U.S. Department of Justice, Office for Victims of Crime. This role is central to helping OVC strengthen compliance assistance, capacity building, training, resource development, outreach, reporting, and technical assistance for Tribal and Tribe-serving victim service programs.
The ideal candidate will bring strong federal program management discipline, excellent communication skills, experience coordinating multidisciplinary subject matter experts, and the ability to manage sensitive, high-visibility work in a culturally responsive and trauma-informed environment. The SOW requires the contractor to develop and manage a Support Center that enhances the organizational, administrative, financial, and programmatic capacity of Tribes and Tribe-serving entities providing sustainable assistance to crime victims.
Summary of the Contractor Role
The Program Manager will serve as the operational lead for planning, staffing, coordinating, tracking, and reporting across all Support Center activities. This includes managing the annual work plan, overseeing the intake and tracking of compliance assistance requests, coordinating qualified SMEs and subcontractor resources, supporting OVC communications, ensuring deliverables are completed on time, and maintaining consistent processes for monitoring the full lifecycle of compliance assistance. The position requires a self-directed professional who can manage multiple priorities, anticipate delivery risks, coordinate across internal and external stakeholders, and support high-quality assistance to AI/AN grant recipients.
This role is especially important because the SOW calls for assistance that includes customized compliance assistance plans, targeted trainings, peer-to-peer learning, adult-learning-informed content, policy and procedure support, tools and resources, a secure central repository, outreach, special projects, event logistics, and annual reporting.
Position’s Day-to-Day Activities
The Program Manager will be expected to:
- Lead the overall project management approach, work plan, staffing plan, schedule, deliverable tracker, risk register, and communications rhythm for Tasks 1 through 9.
- Coordinate directly with OVC grant managers, Contracting Officer representatives, Tribal-serving partners, SMEs, consultants, and subcontractors to ensure timely and responsive delivery.
- Manage the intake, review, prioritization, assignment, tracking, and closeout of compliance assistance requests from grant recipients or OVC grant managers.
- Ensure initial contact with referral sources or requestors occurs within required timelines and that requests are grouped into cohorts or peer learning groups when appropriate.
- Develop and maintain an annual work plan identifying grant recipient award compliance and capacity-building support needs, proposed products, timelines, responsible staff, and expected outcomes.
- Oversee the development, maintenance, onboarding, and quality management of a qualified SME pool with experience supporting Tribal communities, victim services, grant compliance, training, and culturally responsive technical assistance.
- Assign SMEs and subcontractor resources to compliance assistance plans, trainings, special projects, site visits, listening sessions, webinars, and other events.
- Monitor quality, schedule, cost, scope, and performance across all task areas to ensure work remains aligned with contract requirements and OVC priorities.
- Facilitate regular internal team meetings, OVC coordination meetings, project status reviews, risk discussions, and action item follow-up.
- Review draft compliance assistance plans to ensure they include the grant recipient description, challenge statement, intended outcomes, resources, cost estimate, and measurable follow-up actions.
- Coordinate training, webinar, peer exchange, community of practice, and technical assistance activities that support organizational and capacity-building needs of victim service providers.
- Support development and review of tools, fact sheets, instructional toolkits, curricula, forms, strategic planning resources, needs assessment tools, outreach products, and annual report content.
- Oversee the central repository process, including resource intake, review, organization, version control, accessibility, and coordination with OJP if resources are hosted within OJP’s domain.
- Guide outreach planning for webinars, trainings, tools, and compliance assistance products using clear, timely, plain-language communications.
- Support innovation planning by identifying creative staffing, technology, and delivery strategies to improve support for Tribal grant recipients, including rural and Alaska Native communities.
- Coordinate special projects assigned by DOJ, which may include videos, infographics, success stories, awareness materials, and other products that support Tribal victim service programs.
- Manage logistics and coordination for virtual and in-person site visits, consultations, listening sessions, webinars, roundtables, trainings, and cross-site meetings.
- Produce or oversee monthly, quarterly, ad hoc, and annual reporting products that summarize activities, outcomes, risks, challenges, promising practices, lessons learned, participant feedback, and recommended next steps.
- Track quantitative and qualitative evaluation data, customer satisfaction feedback, SME performance, service delivery outcomes, and follow-up actions.
- Maintain documentation, meeting notes, decision logs, action item trackers, deliverable files, version-controlled products, and project records.
- Apply trauma-informed, culturally respectful, and confidentiality-conscious practices when coordinating work involving victim services, Tribal communities, minors, human trafficking, child abuse, MMIP, domestic violence, elder abuse, and sexual assault-related topics.
- Escalate risks, barriers, resource constraints, and client concerns quickly with practical recommendations for resolution.
Job Features
| Job Category | Program Manager |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in public administration, project management, social services administration, criminal justice, public policy, human services, business administration, or a related field. | Strong understanding of project management principles, including scope, schedule, budget, quality, risk, stakeholder coordination, and deliverable management. | Strong written and verbal communication skills, including the ability to prepare reports, meeting summaries, briefing materials, process documentation, and client-ready deliverables. | Ability to manage sensitive topics with professionalism, discretion, cultural humility, and trauma-informed awareness. |
| REQUIRED SKILLS | Minimum of 5 years of project or program management experience supporting federal, state, Tribal, nonprofit, or grant-funded programs. |
| TECHNICAL SKILLS | Proficiency with Microsoft 365, including Teams, SharePoint, Word, Excel, PowerPoint, Outlook, and collaborative document management. |
| DESIRED QUALIFICATIONS | PMP, CAPM, PMI-ACP, Scrum, Prosci, CSM, or other relevant project management, Agile, change management, or training certification. | Master’s degree in public administration, social work, criminal justice, public policy, nonprofit management, organizational development, or related field. | Experience supporting DOJ, OJP, OVC, Tribal programs, victim services programs, human services programs, or federal grant recipient support. | Experience working with or supporting AI/AN communities, Tribal governments, Tribal-serving organizations, or culturally specific service providers. | Experience coordinating training and technical assistance programs, learning communities, peer exchanges, communities of practice, or capacity-building engagements. | Familiarity with victim services, trauma-informed service delivery, survivor-centered practices, client confidentiality, domestic violence, sexual assault, child advocacy, elder abuse, human trafficking, MMIP, or related program areas. | Experience developing or managing compliance assistance plans, needs assessments, strategic plans, sustainability plans, policy and procedure reviews, or technical assistance reports. | Experience supporting federal award compliance, grant administration, OJP award conditions, monitoring issue resolution, or recipient performance reporting. | Experience using SharePoint, Power BI, Smartsheet, Monday.com, Jira, ServiceNow, Power Automate, or similar platforms for project tracking, repository management, reporting, or workflow coordination. | Experience applying plain language, Section 508 accessibility, adult learning principles, or culturally responsive communications practices. |
| SUITABILITY/SECURITY REQUIREMENT | U.S. citizenship may be required depending on final contract terms. | Must be able to pass a federal background investigation or suitability screening, if required. | Public Trust suitability may be required. | Must be able to protect sensitive program, grant recipient, personally identifiable, and victim services-related information. | Must comply with applicable DOJ/OJP/OVC confidentiality, data handling, information security, and conflict-of-interest requirements. |
Protect our Land, Ascend with Us!
Ascension LLC is seeking a Property Accountability and Inventory Analyst to support the Program Management Office for Light Armored Vehicles in managing military equipment accountability, inventory documentation, and audit readiness activities for the United States Marine Corps. This position is critical to helping PMO LAV strengthen asset tracking, support financial accountability audits, maintain Key Supporting Documentation, and ensure property and inventory records are accurate, complete, and defensible.
The ideal candidate will bring hands-on experience supporting military equipment accountability, Government Furnished Property tracking, inventory management, and audit documentation in a DoD or military logistics environment. This role is best suited for a detail-oriented, disciplined, and highly organized professional who understands the importance of accurate records, timely reporting, and traceable documentation in a financial audit readiness environment.
Summary of Contractor Role
The Property Accountability and Inventory Analyst will support PMO LAV by maintaining documentation and records associated with military equipment, inventory, Government Furnished Property, and audit readiness. The role will support the creation and maintenance of Key Supporting Documents, process GCSS-MC service requests, support fielding and transfer of military equipment, track configuration changes and capital improvements, and prepare inventory and audit documentation for PMO leadership.
This position requires a candidate who can work effectively in a structured Government environment while independently managing high-volume documentation, reconciling source records, tracking serialized equipment, and supporting audit site visits. The analyst must be comfortable using spreadsheets, inventory management tools, GCSS-MC, iRAPT, Microsoft Office, and Government financial/logistics systems, as authorized by the customer.
The PWS specifically requires support for KSDs such as DD Form 250 and DD Form 1348, GCSS-MC service requests, fielding transfers, capital improvement tracking by serial number, CIP reporting, DM&R analysis, GFP tracking, iRAPT documentation, inventory management, MEV reporting, and FIAR-related documentation.
Expected Day-to-Day Activities
The Property Accountability and Inventory Analyst will be expected to:
- Obtain, organize, and maintain Key Supporting Documents, including DD Form 250, DD Form 1348, acceptance documentation, source records, and audit support files.
- Process GCSS-MC service requests for establishment, fielding, transfer, modification, and tracking of military equipment and Government Furnished Property.
- Track and manage GFP associated with individual contracts, including adding, modifying, and removing GFP records in coordination with the contracting team.
- Complete and maintain Invoice, Receipt, Acceptance, Property Transfer documentation in iRAPT for GFP-related actions.
- Maintain inventory records for physical inventory held locally at PM LAV and off-site PMO locations using spreadsheets and Government-approved inventory tools.
- Research, reconcile, and report USMC military equipment inventory data to support quarterly Military Equipment Valuation workbook reviews.
- Identify and track configuration changes and capital improvements by military equipment serial number.
- Prepare quarterly reports documenting completion of capital improvements, military equipment acceptance, unit costs, and supporting documentation.
- Support Construction-in-Progress reporting by identifying accepted military equipment by serial number and unit cost.
- Analyze and report preventative maintenance cost information to support Deferred Maintenance and Reporting requirements.
- Provide documentation in support of financial accountability audits, inspections, audit site visits, and PEO Land Systems responsible material reviews.
- Collect and consolidate audit-related information from financial, logistics, accounting, and budgeting systems.
- Reconcile transaction reports to source documents and recommend corrective actions when records are incomplete, inaccurate, or unsupported.
- Prepare briefs, memorandums, status updates, reports, and other documentation for Program Managers supporting FIAR reporting.
- Support DoN tasker responses by collecting information, validating references, and participating in recurring coordination meetings.
- Maintain monthly status inputs describing accomplishments, open actions, risks, upcoming activities, and documentation progress.
- Protect sensitive and proprietary information and comply with nondisclosure, public release, and Government information handling requirements.
Job Features
| Job Category | Inventory Management |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in logistics, supply chain management, business administration, accounting, finance, information systems, or a related field. Relevant military logistics or property accountability experience may be considered in lieu of degree depending on final solicitation requirements. | Strong attention to detail and ability to maintain accurate, traceable, audit-ready files. | Ability to work onsite at Detroit Arsenal, Michigan. |
| REQUIRED SKILLS | 5+ years of relevant experience in military logistics, property accountability, inventory management, audit support, financial management support, or DoD program office support. |
| TECHNICAL SKILLS | Working knowledge of GCSS-MC or a comparable DoD accountable property/logistics system. | Proficiency with Microsoft Excel, Word, PowerPoint, Outlook, Teams, and document repositories. |
| DESIRED QUALIFICATIONS | Prior USMC, DoD, TACOM, PMO, PEO, or military logistics command experience. | Direct GCSS-MC experience, especially service request processing, military equipment fielding, property record updates, and accountable property tracking. | Experience with iRAPT/WAWF, GFP modules, DD Form 250, DD Form 1348, and acceptance documentation. | Experience supporting FIAR, OMB Circular A-123, OMB Circular A-136, or financial statement audit readiness. | Familiarity with MARCORSYSCOM property accountability policies or DoD/DoN logistics policies. | Experience supporting Military Equipment Valuation, Construction-in-Progress, Capital Improvement, or Deferred Maintenance and Reporting. | Strong spreadsheet skills, including data validation, pivot tables, reconciliations, record matching, and status tracking. | Ability to produce clear documentation, briefings, memorandums, and audit support packages. | Strong communication skills with the ability to coordinate across program managers, logisticians, contracting personnel, financial managers, and Government stakeholders. | Professional certifications such as Certified Professional Property Specialist, Certified Professional Property Administrator, Defense Acquisition Workforce credentials, DAWIA logistics-related training, Lean Six Sigma, PMP, or related credentials. |
| SUITABILITY/SECURITY REQUIREMENT | Active Secret clearance required at the start of contract performance and maintained throughout the period of performance. | Must be able to access Government databases and the Government local area network in accordance with applicable Army regulations. | Must comply with information security, public release, nondisclosure, and sensitive/proprietary data handling requirements. | Must identify as contractor personnel during meetings, Teams calls, and other Government-facing interactions. | Must comply with local installation guidance, Government-provided training requirements, and FAR 7.5 requirements regarding inherently governmental functions. |
Protect our Land, Ascend with Us!
Ascension LLC is seeking a Senior Financial Audit Readiness Analyst to support the Program Management Office for Light Armored Vehicles with audit readiness, financial accountability, asset tracking, reporting, reconciliation, and FIAR documentation support. This role is mission-critical because PM LAV requires audit specialist support following a recent audit that identified concerns related to asset management and reporting. The PWS specifically requires support for PM LAV at Detroit Arsenal, MI, for the U.S. Marine Corps, with a focus on audit support services, management of assets, and reporting in multiple formats.
The ideal candidate will bring strong financial audit readiness experience, knowledge of DoD financial management practices, disciplined documentation habits, and the ability to work independently in a Government program office environment. The candidate should be comfortable reconciling financial and logistics data, maintaining Key Supporting Documents, supporting audit site visits, preparing FIAR-related documentation, and working with financial managers, program managers, contracting teams, and accountable property stakeholders.
Summary of Contractor Role
The Senior Financial Audit Readiness Analyst will provide hands-on audit readiness and financial management support to PM LAV. The role will support FIAR activities, OMB Circular A-123 and A-136 reporting requirements, reconciliation of financial transactions to source documentation, research and reconciliation of Unliquidated Obligations, Liquidations Greater Than Expenses, and preparation of documentation packages to support audits. The position also supports Military Equipment accountability, Government Furnished Property tracking, inventory management, audit site visit documentation, and monthly status reporting. The PWS requires the contractor to apply Generally Accepted Accounting Principles, follow DoD, Department of the Navy, and USMC policies, and support financial relevant and supply accountability transactions.
This position requires a candidate who is detail-oriented, organized, analytical, and comfortable working with ambiguous or incomplete financial and logistics data. The successful candidate must be able to identify discrepancies, construct defensible documentation packages, recommend corrective actions, track progress, and communicate findings clearly through spreadsheets, reports, briefings, memorandums, and meeting materials.
Day-to-Day Activities
- Apply Generally Accepted Accounting Principles, DoD, DoN, and USMC policies to support financial and supply accountability transactions.
- Support Financial Improvement and Audit Readiness activities for PM LAV.
- Obtain, maintain, and validate Key Supporting Documents, including DD Form 250, DD Form 1348, and other acceptance or property documentation.
- Process GCSS-MC service requests for military equipment establishment, fielding, transfer, and related property actions.
- Track Capital Improvement activity by Military Equipment serial number and support quarterly reporting.
- Prepare Construction In-Progress reports that identify accepted Military Equipment by serial number and unit cost.
- Analyze Deferred Maintenance and Reporting data, including annual preventative maintenance costs and cost-savings information.
- Manage Government Furnished Property actions in coordination with the contracting team, including adding, modifying, and removing GFP through GCSS-MC service requests and iRAPT documentation.
- Maintain inventory records for physical inventory held locally at PM LAV and at offsite locations using spreadsheets and other inventory management tools.
- Prepare documentation for financial accountability audits, inspections, and audit site visits.
- Research and report USMC Military Equipment inventory information and support quarterly Military Equipment Valuation workbook reviews.
- Collect and consolidate financial audit information for reporting.
- Monitor transactional data in accounting, financial, logistics, and budgeting systems to verify correct recording within required timeframes.
- Recommend corrective actions for accounting records supported by Key Supporting Documents.
- Run reports and pull data from financial systems, logistics systems, budgeting systems, spreadsheets, and other Government-approved tools.
- Reconcile daily transaction reports to source documents.
- Research, collect, review, and organize source documentation packages to support audit requests.
- Research and reconcile Unliquidated Obligations, Negative Unliquidated Obligations, and Liquidations Greater Than Expenses.
- Prepare funding packages to amend documents and return ULOs to the Program Office when required.
- Track and report reconciliation progress to financial managers for reporting to PEO LS staff and the Comptroller.
- Receive, analyze, and respond to Department of Navy taskers, including collecting data, references, and supporting materials.
- Facilitate or attend recurring meetings to gather information, validate data, resolve issues, and support tasker responses.
- Prepare monthly contractor progress, status, and management reports summarizing accomplishments, open actions, risks, and anticipated activities.
Job Features
| Job Category | Finance and Accounting |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in Accounting, Finance, Business Administration, Logistics Management, Public Administration, or a related field. | Ability to prepare clear reports, briefings, memorandums, and documentation packages for Government review. | Ability to work onsite at Detroit Arsenal during core hours, Monday through Friday, within the Government’s required operating window. | Ability to protect sensitive, proprietary, financial, and program information in accordance with Government requirements. |
| REQUIRED SKILLS | 8 to 10 years of relevant experience in federal financial management, audit readiness, asset accountability, financial reporting, or DoD program office support. |
| TECHNICAL SKILLS | Working knowledge of OMB Circular A-123, OMB Circular A-136, GAAP, and federal financial reporting requirements. | Strong Microsoft Excel skills, including data validation, reconciliation, pivot tables, formulas, and audit tracking logs. |
| DESIRED QUALIFICATIONS | Prior DoD, Army, Navy, Marine Corps, TACOM, PEO, or Program Management Office support experience. | Direct FIAR, audit readiness, financial improvement, or DoD financial statement audit support experience. | Familiarity with GCSS-MC, iRAPT, Military Equipment accountability, GFP tracking, or accountable property systems. | Experience supporting Military Equipment Valuation, Construction In-Progress, Capital Improvement, Deferred Maintenance and Reporting, or inventory documentation. | Experience with Unliquidated Obligations, Negative Unliquidated Obligations, Liquidations Greater Than Expenses, and funding package reconciliation. | Professional certification such as CPA, CGFM, CDFM, CISA, PMP, or DAWIA/FAC-COR/FAC-P/PM-related credential. | Experience developing audit-ready documentation packages, corrective action trackers, management reports, and executive-ready briefings. | Prior experience supporting audit site visits, inspections, taskers, or financial accountability reviews. | Strong communication skills and the ability to coordinate with program managers, financial managers, logisticians, contracting personnel, and auditors. |
| SUITABILITY/SECURITY REQUIREMENT | Active Secret clearance required on the first day of contract performance. | Must maintain Secret clearance throughout the period of performance. | Must comply with Army Regulation AR 25-2 and AR 380-67 access requirements for Government databases and Local Area Network access. | Must sign and comply with required nondisclosure requirements before beginning work. | Must protect sensitive, proprietary, financial, logistics, and program information from unauthorized disclosure. | Must comply with FAR 7.5 requirements regarding inherently governmental functions. | Must clearly identify as contractor personnel in meetings, Teams calls, written reports, and other settings where contractor status may not be obvious. |
Protect our Land, Ascend with Us!
Ascension LLC is seeking a Data Analyst / Reporting Specialist to support a large-scale Advanced Metering Infrastructure program for WSSC Water. This role is designed for a highly organized, detail-oriented data and reporting professional who can transform deployment, billing readiness, installation progress, stakeholder engagement, inventory, and system health information into clear, accurate, and leadership-ready reporting products.
WSSC Water’s AMI Program Manager requirement calls for regular reporting to WSSC Water stakeholders, with data analytics presented through dashboards or other visual media. The solicitation identifies monthly reporting at a minimum, supplemented by weekly progress meetings, and includes reporting on project health, KPIs, system health, installation progress, billing readiness, meter reading updates, stakeholder engagement, inventory outlook, risks, lessons learned, and external stakeholder reports. The pricing proposal identifies this labor category as a part-time role with 5,200 estimated hours over the 5-year base term.
The ideal candidate will bring strong technical reporting skills, excellent data quality discipline, and the ability to work across program management, field installation, customer engagement, billing, technology, and executive stakeholders. This person should be comfortable working in an environment where data is coming from multiple sources and must be validated, reconciled, structured, and presented in a way that supports fast decision-making.
Summary of the Contractor Role
The Data Analyst / Reporting Specialist will develop and maintain AMI program dashboards, KPI trackers, reporting templates, recurring status reports, and executive briefing materials. The role will support the AMI Program Manager and broader program management team by consolidating information across installation progress, billing readiness, customer engagement, opt-out tracking, inventory reporting, system health, risk reporting, and lessons learned.
This position requires a professional who can build reliable reporting tools, identify data inconsistencies, support recurring reporting cycles, and translate complex program data into practical insights for WSSC Water leadership. The contractor will support weekly and monthly reporting rhythms, maintain reporting repositories, and ensure that reports are accurate, version-controlled, visually clear, and aligned with WSSC Water-approved formats.
The role should be staffed by someone with strong experience using Power BI, Excel, SharePoint, Microsoft 365, and structured reporting processes. Experience with utility, AMI, metering, infrastructure deployment, billing, field operations, or customer engagement data is strongly preferred, but a highly skilled reporting analyst with complex program reporting experience may also be a strong fit.
Expected Day-to-Day Activities
The Data Analyst / Reporting Specialist will be expected to:
- Develop and maintain AMI program dashboards in Power BI, Excel, SharePoint, or other approved visualization tools.
- Track and report KPIs related to installation progress, billing readiness, customer engagement, opt-outs, inventory, and system health.
- Compile monthly and weekly reporting inputs from the Program Manager, Deputy Program Manager, Scheduler, Field Inspector, Customer Engagement Manager, Change Management Specialist, and AMI Technology Specialist.
- Validate data for accuracy, completeness, consistency, and alignment across multiple reporting streams.
- Prepare project health reporting that includes schedule status, cost updates, KPI performance, risks, issues, decisions, and upcoming milestones.
- Produce installation progress reports by phase, including inspection schedules, inspection results, post-installation QA/QC findings, issues, and resolution progress.
- Support billing readiness reporting, including data quality, customer conversion from quarterly to monthly billing, billing error trends, and related issue tracking.
- Support meter reading and route reporting, including route optimization updates and opt-out participation impacts.
- Support stakeholder engagement reporting, including customer contact update campaign progress, community meeting status, call center performance, customer feedback, and engagement insights.
- Track and summarize inventory outlook information related to meter, transmitter, device, material acceptance, storage, staging, and related deployment reporting.
- Develop lessons learned reports that capture trends, recurring issues, field insights, customer concerns, and operational improvement opportunities.
- Prepare external stakeholder reports with high-level progress metrics, as needed.
- Develop executive briefing materials, including PowerPoint slides, dashboards, one-page summaries, and data-driven talking points.
- Maintain reporting calendars, data call schedules, report templates, version histories, and reporting repositories.
- Coordinate with functional leads to resolve discrepancies, missing data, or unclear reporting inputs.
- Support development of visual reports that are clear, accessible, and appropriate for executive and operational audiences.
- Identify data trends, anomalies, and performance risks requiring escalation to the Program Manager.
- Maintain SharePoint-based reporting libraries, dashboards, data trackers, and supporting documentation.
- Support continuous improvement of reporting workflows, templates, data definitions, and dashboard usability.
Job Features
| Job Category | Data Analysis and Analytics |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in Data Analytics, Business Analytics, Information Systems, Computer Science, Statistics, Business Administration, Public Administration, Engineering, or a related field. | Strong written communication skills, including the ability to prepare clear report narratives, data summaries, and briefing content. | Ability to manage recurring deadlines and support weekly/monthly reporting cycles. | Strong attention to detail and commitment to data integrity. | Ability to work independently in a part-time contractor capacity while coordinating with multiple stakeholders. |
| REQUIRED SKILLS | 5+ years of experience supporting data analysis, business intelligence, reporting, dashboard development, or program performance reporting. |
| TECHNICAL SKILLS | Demonstrated experience developing dashboards and recurring reports using Power BI, Microsoft Excel, SharePoint, and Microsoft 365. | Strong Excel skills, including pivot tables, formulas, data validation, charts, conditional formatting, and structured reporting workbooks. |
| DESIRED QUALIFICATIONS | Experience supporting AMI, utility, water/wastewater, metering, field deployment, billing, customer service, or infrastructure modernization programs. | Experience with KPI development, performance measurement, project health dashboards, and program management reporting. | Experience supporting billing readiness, field installation reporting, materials/inventory reporting, or customer engagement reporting. | Experience with Power Query, DAX, Power Pivot, SQL, Microsoft Lists, Dataverse, or similar data transformation tools. | Experience building SharePoint-based reporting portals or maintaining structured reporting libraries. | Experience supporting large-scale technology implementation, systems integration, or customer-facing operational transformation programs. | Experience with data governance, data dictionaries, dashboard documentation, and reporting SOPs. | Experience preparing reports for public-sector, utility, infrastructure, or executive leadership audiences. | Familiarity with project management reporting concepts such as schedules, milestones, risk registers, issues logs, decisions logs, action item trackers, and lessons learned. | Professional certifications such as Microsoft Power BI Data Analyst Associate, Certified Business Analysis Professional, CAP, Lean Six Sigma, PMI-PBA, PMP, or similar credentials are preferred but not required. |
| SUITABILITY/SECURITY REQUIREMENT | Must be able to pass any required customer background investigation or onboarding requirements. | Must comply with WSSC Water facility access, data handling, confidentiality, and information security requirements. | Must protect sensitive customer, utility infrastructure, billing, deployment, and program performance data. | Public Trust is not explicitly identified for this role in the solicitation; however, candidates should be prepared to complete standard background screening and customer access requirements if required. |
Protect our Land, Ascend with Us!
Ascension is seeking a Change Management Specialist (ADKAR/Prosci or Equivalent Certified) to support a major Advanced Metering Infrastructure (AMI) Program Management engagement for WSSC Water. This role will help guide the organizational, operational, and people-side changes required for a full-scale AMI deployment, including readiness planning, stakeholder alignment, business process development, SOP modifications, training adoption, billing transition support, and lessons learned reporting.
Summary of Contractor Role
The Change Management Specialist will serve as the team’s organizational readiness and adoption lead, helping WSSC Water prepare its workforce, business units, and stakeholders for a new AMI operating environment. The ideal candidate will understand that AMI is not just a technology deployment. It is a customer service, billing, meter reading, field operations, training, data, and business process transformation effort.
This role requires a practical, structured change leader who can translate technical deployment activity into clear organizational impacts, readiness actions, training needs, SOP changes, and adoption strategies. The selected candidate must be able to work across program management, customer care, billing, meter reading, field operations, IT, communications, training, and leadership stakeholders to reduce resistance, clarify expectations, and support sustained adoption.
The position requires demonstrated experience leading technology-driven operational transformation initiatives. WSSC Water specifically requires the Change Management Specialist to be certified in ADKAR methodology or an equivalent change management framework.
Anticipated Day-to-Day Activities
The Change Management Specialist will be expected to:
- Develop and maintain the AMI Change Management Plan using ADKAR, Prosci, or an equivalent structured change methodology.
- Assess organizational readiness across affected business functions, including billing, customer care, meter reading, field operations, IT, communications, and program leadership.
- Identify stakeholder groups impacted by AMI deployment and document role-based impacts, adoption risks, communications needs, and training requirements.
- Lead business process development for AMI Customer Claims, Return to Utility, and Quarterly-to-Monthly Bill Conversion Phasing.
- Coordinate with the Program Manager, Customer Engagement Manager, AMI Technology and System Integration Specialist, and WSSC Water stakeholders to align change activities with the full deployment schedule.
- Analyze current-state and future-state processes and help translate operational changes into clear SOP updates, job aids, process maps, readiness checklists, and workflow documentation.
- Develop SOP modification plans for business processes impacted by AMI deployment, including billing readiness, customer inquiries, meter reading changes, field issue escalation, and post-installation support.
- Support planning for the transition from quarterly to monthly billing, including readiness tracking, QA/QC timing, staff impacts, communication needs, and adoption risks.
- Review the AMI Deployment Vendor’s training plan, training materials, and adoption support products for completeness, accuracy, usability, and alignment with WSSC Water operational needs.
- Support internal staff training delivery, including training coordination, readiness briefings, training attendance tracking, feedback collection, and post-training improvement recommendations.
- Develop stakeholder engagement materials, leadership briefings, readiness dashboards, adoption trackers, change impact assessments, and communications inputs.
- Track adoption progress, resistance themes, readiness issues, training gaps, and stakeholder concerns throughout the deployment lifecycle.
- Facilitate working sessions, interviews, readiness discussions, and feedback meetings with WSSC Water staff and project stakeholders.
- Document lessons learned and recommend practical improvements to support continuous organizational improvement during and after deployment.
- Prepare recurring status inputs for leadership reporting, including change readiness progress, adoption risks, training status, SOP completion, stakeholder feedback, and mitigation actions.
- Maintain clear documentation in Microsoft 365 tools, including SharePoint, Teams, Excel, PowerPoint, Word, and other project management or collaboration platforms used by the program.
Job Features
| Job Category | Project Management |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in organizational development, business administration, public administration, communications, information systems, project management, human resources, or a related field. | Strong facilitation, writing, presentation, and stakeholder management skills. | Ability to work independently in a dynamic environment with evolving priorities, multiple stakeholders, and tight implementation timelines. |
| REQUIRED SKILLS | Minimum of 7 years of professional experience supporting organizational change management, business transformation, technology adoption, training implementation, stakeholder engagement, or operational readiness initiatives. | Minimum of 3 years of experience supporting technology-enabled transformation efforts in a utility, public sector, infrastructure, customer service, billing, IT modernization, or field operations environment. |
| TECHNICAL SKILLS | Experience coordinating across technical and non-technical stakeholders, including program managers, system integrators, business process owners, training teams, customer service teams, and leadership. |
| DESIRED QUALIFICATIONS | Direct experience supporting AMI, smart meter, utility modernization, customer information system, billing transformation, meter-to-cash, customer portal, or field technology deployment initiatives. | Experience supporting water, wastewater, electric, gas, or public utility transformation programs. | Experience with quarterly-to-monthly billing conversion, customer service process redesign, field operations change, meter reading transition, customer claims processes, or utility call center readiness. | Experience developing training strategies, train-the-trainer materials, role-based learning paths, adoption toolkits, quick reference guides, and staff readiness materials. | Experience using process improvement or business analysis methods such as Lean Six Sigma, BPMN, journey mapping, SIPOC, value stream mapping, or current-state/future-state process design. | PMP, PMI-ACP, Lean Six Sigma Green Belt, Certified Business Analysis Professional, or related certification. | Experience developing dashboards or tracking tools for readiness, adoption, training completion, stakeholder engagement, resistance mitigation, or lessons learned. | Experience supporting public sector or local government clients. |
Protect our Land, Ascend with Us!
Ascension LLC is seeking a Customer Engagement Manager to lead customer-facing engagement, outreach coordination, communications planning, survey execution, customer contact update campaign support, opt-out tracking workflow design, and stakeholder reporting for WSSC Water’s Advanced Metering Infrastructure (AMI) deployment.
This role is central to reducing customer confusion, minimizing adoption risk, and supporting a smooth transition from legacy metering and quarterly billing processes to AMI-enabled customer service, customer portal adoption, and monthly billing readiness. WSSC Water’s requirements call for a comprehensive Stakeholder Engagement Program that includes a Stakeholder Communication Plan, general customer education, targeted pre-installation outreach, customer contact information updates, opt-out tracking, customer feedback surveys, call center oversight, and stakeholder reporting.
The ideal candidate will be a strong public-sector engagement leader who can operate at the intersection of customer communications, utility operations, field deployment, call center coordination, survey management, and executive reporting. This individual should be comfortable leading high-volume customer engagement activities in a complex operational environment where clear messaging, issue escalation, data accuracy, and stakeholder confidence are critical to program success.
Summary of Contractor Role
The Customer Engagement Manager will serve as the primary lead for planning, coordinating, and executing customer engagement activities in support of WSSC Water’s AMI full deployment. The role will help develop and maintain engagement workflows, customer communication materials, campaign scripts, customer contact update processes, survey tools, dashboard inputs, and reporting products needed to keep WSSC Water leadership, internal stakeholders, external stakeholders, and customers informed throughout deployment.
The role will support communications related to AMI smart meters, customer portal benefits, installation timelines, customer impacts, opt-out options and fees, appointment scheduling, post-installation expectations, customer portal sign-up, billing transition, and monthly billing education. WSSC Water specifically requires customer and stakeholder education before AMI installations begin, including outreach to customers, HOAs, civic associations, elected officials, and other external stakeholder groups.
The Customer Engagement Manager will also coordinate closely with the AMI Deployment Vendor, WSSC Water’s customer care teams, the call center or troubleshooting function, field deployment teams, reporting staff, and program leadership to ensure that customer-facing activities remain aligned, consistent, timely, and measurable.
Anticipated Day-to-Day Activities
- Lead the execution of the Stakeholder Engagement Program in alignment with WSSC Water’s AMI deployment schedule, customer care priorities, and communications approval process.
- Develop and maintain the Customer Engagement Plan, including communication cadence, outreach channels, target audiences, message themes, approval workflows, escalation paths, and reporting expectations.
- Coordinate customer-facing communications that explain AMI smart meters, customer portal benefits, project timelines, customer impacts, opt-out options, billing conversion, installation expectations, and monthly billing transition.
- Design and support the Customer Contact Information Update Campaign, including scripts, messaging, data collection processes, outreach methods, campaign tracking, and coordination with WSSC Water for approval of campaign materials.
- Support collection of customer contact data, including phone number, email address, owner or tenant status, and other approved data elements, and ensure information is provided to WSSC Water in the required format.
- Coordinate multi-channel outreach methods, which may include email, mailers, call scripts, digital content, community outreach, field coordination, and door-to-door canvassing where required by the approved campaign approach.
- Track opt-out customer requests using a defined submission form, communication protocol, routing process, and internal awareness workflow across the deployment team and WSSC Water team.
- Develop and manage customer feedback survey activities, including survey design, approval coordination, post-installation feedback collection, customer portal usage questions, issue monitoring, and trend reporting.
- Monitor customer survey responses and engagement feedback to identify recurring concerns, misinformation, adoption barriers, customer service issues, and opportunities for improved messaging.
- Provide reports of key survey findings to WSSC Water and the AMI Deployment Vendor, including actionable insights for improving communications, installation coordination, portal adoption, and customer experience.
- Oversee coordination with the AMI Deployment Vendor’s call center, troubleshooting, and complaints activities to identify performance trends, recurring customer concerns, escalation needs, and service improvement opportunities.
- Coordinate with WSSC Water communications, customer service, billing, meter operations, field deployment, and program management stakeholders to maintain message consistency across outreach channels.
- Prepare stakeholder engagement reporting inputs, including progress of the Customer Contact Information Update Campaign, completed and upcoming community meetings, deployment vendor call center performance, engagement feedback, and customer insights.
- Support external stakeholder reports that provide high-level progress updates and metrics for public-facing or leadership-facing audiences, as requested by WSSC Water.
- Facilitate meetings with internal and external stakeholders, capture decisions and action items, and ensure engagement issues are routed to the appropriate program leads.
- Review draft outreach materials, customer scripts, FAQs, presentations, talking points, survey instruments, and status reports for clarity, accuracy, consistency, and customer sensitivity.
- Coordinate customer outreach activities with field deployment schedules, installation phasing, billing transition milestones, and call center readiness.
- Identify customer experience risks and recommend mitigation actions to reduce complaints, improve adoption, support monthly billing readiness, and maintain public trust.
- Maintain engagement trackers, issue logs, campaign status dashboards, outreach calendars, stakeholder lists, approval logs, and reporting artifacts.
- Support leadership briefings by translating customer engagement data, call center feedback, survey findings, and outreach progress into concise, decision-ready reporting.
Job Features
| Job Category | Program Manager |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in Communications, Public Administration, Business Administration, Marketing, Public Relations, Customer Experience, or a related field. | Ability to manage high-volume communication activities, multiple outreach channels, time-sensitive approvals, and competing stakeholder priorities. | Strong writing, editing, facilitation, presentation, and executive communication skills. | Ability to work in a structured program environment with formal schedules, reporting cycles, decision logs, risk tracking, and stakeholder approval workflows. |
| REQUIRED SKILLS | Seven or more years of experience in stakeholder engagement, public outreach, customer communications, community engagement, customer experience, or public-sector communications. | Experience supporting large-scale public-sector, utility, infrastructure, technology implementation, customer service transformation, or customer-facing deployment programs. | Experience coordinating customer engagement activities across multiple stakeholder groups, including internal business units, external partners, customers, community groups, elected officials, vendors, and leadership teams. |
| TECHNICAL SKILLS | Proficiency with Microsoft 365, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint. |
| DESIRED QUALIFICATIONS | Experience supporting AMI, smart meter, utility modernization, water utility, energy utility, infrastructure deployment, customer portal, or billing transition programs. | Experience supporting customer contact information update campaigns, opt-out tracking, appointment scheduling communications, customer portal adoption, or installation-related outreach. | Experience developing customer-facing dashboards, survey reports, engagement metrics, campaign performance reports, and leadership briefings. | Familiarity with CRM systems, customer information systems, call center systems, case management tools, survey platforms, and stakeholder tracking systems. | PMP, Prosci ADKAR, Change Management, Customer Experience, Public Relations, IAP2, or related certification preferred. | Experience working with local government, public utilities, public works, water agencies, transportation agencies, public safety agencies, or other high-visibility public-sector organizations. | Ability to anticipate customer concerns, translate technical information into plain language, and develop messaging that supports adoption and reduces disruption. | Strong understanding of accessibility, plain language, Section 508 considerations, and public-facing communication best practices. |
| SUITABILITY/SECURITY REQUIREMENT | Must be able to pass any WSSC Water-required background check, onboarding process, and facility access requirements. | Must comply with WSSC Water confidentiality, nondisclosure, document handling, and sensitive information requirements. | Must be able to obtain and maintain any required WSSC Water identification badge for onsite work, if required. | No federal security clearance is anticipated for this role unless later required by the customer. |
Protect our Land, Ascend with Us!
Ascension LLC is seeking a highly organized and mission-driven Training Operations, Project Coordination, and Quality Assurance (QA) Support professional to support Capability-Based Test & Evaluation (CBT&E) training execution for a federal client. This role is essential to ensuring seamless training delivery by managing scheduling, logistics, stakeholder coordination, documentation control, and quality assurance tracking across the full training lifecycle.
This position is ideal for a candidate who thrives in structured but fast-moving environments and understands how to operate at the intersection of training operations, program coordination, and federal administrative execution. The ideal candidate brings strong attention to detail, excellent coordination skills, and the ability to manage multiple priorities while maintaining accuracy and compliance.
This role is especially important because it serves as the operational “backbone” of the training program, ensuring instructors, SMEs, government stakeholders, and course materials are fully aligned, tracked, and delivered without disruption.
SUMMARY OF THE CONTRACTOR ROLE
The Training Operations / Project & QA Coordinator provides integrated support across training logistics, program coordination, QA tracking, documentation management, and federal administrative execution. The role ensures that CBT&E training activities are fully scheduled, properly resourced, and executed in accordance with contract requirements and government expectations.
The ideal candidate is self-directed, highly detail-oriented, and comfortable working in environments with shifting priorities and evolving requirements. They must anticipate operational needs, proactively resolve scheduling or documentation issues, and maintain structured tracking systems to ensure all training deliverables remain audit-ready and compliant.
This role requires strong proficiency in Microsoft Office 365 tools (Excel, SharePoint, Teams, Outlook, PowerPoint) and familiarity with workflow tracking systems used in federal program environments.
DAY-TO-DAY ACTIVITIES (EXPECTED TASKS)
- Coordinate training schedules, instructor availability, and government stakeholder calendars
- Manage logistics for CBT&E training delivery sessions (virtual or onsite)
- Track training execution milestones, deliverables, and QA checkpoints
- Maintain SharePoint repositories for training materials, versions, and updates
- Monitor and update QA tracking logs, risk registers, and action item trackers
- Prepare meeting agendas, attendance rosters, briefing materials, and training reports
- Support government coordination efforts including communications and scheduling alignment
- Collect, organize, and validate training documentation prior to submission or review
- Track and resolve administrative issues affecting training execution timelines
- Support invoice tracking, travel coordination, and administrative closeout activities
- Facilitate communication between instructors, SMEs, program managers, and government stakeholders
- Assist with post-training reporting, feedback collection, and performance summaries
Job Features
| Job Category | Training |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in Business Administration, Management, Education, Training, or related field. Ability to manage multiple priorities in a deadline-driven environment. | Strong written and verbal communication skills. | Demonstrated ability to work independently with minimal supervision. |
| REQUIRED SKILLS | 3–5 years of experience in project coordination, training support, or federal contract administration. |
| TECHNICAL SKILLS | Strong proficiency in Microsoft Office 365 (Excel, SharePoint, Teams, PowerPoint, Outlook). | Experience with documentation control, tracking systems, and workflow coordination. |
| DESIRED QUALIFICATIONS | Experience supporting defense, Navy, or federal training programs (CBT&E experience preferred). | Familiarity with QA tracking, audit support, or compliance documentation workflows. | Experience using SharePoint as a document management and collaboration platform. | Understanding of instructional systems design (ISD) or training lifecycle management. | PMP, CAPM, or Agile certification (preferred but not required). | Experience supporting hybrid or distributed training environments. | Prior exposure to federal acquisition or program management environments. |
| SUITABILITY/SECURITY REQUIREMENT | Eligibility for a U.S. Government Public Trust clearance or equivalent (if required by client). | Ability to pass background investigation and contract suitability screening. | Must comply with federal information handling and confidentiality requirements. |
Protect our Land, Ascend with Us!
Ascension LLC is seeking a Lead Capability-Based Test & Evaluation Subject Matter Expert Instructor / Course Architect to support a Department of the Navy training requirement focused on the Fundamentals of Capability-Based Test & Evaluation. This role is responsible for leading the technical and instructional execution of a 2-day, 16-hour course for Government personnel, including review and tailoring of course materials, SME validation of CBT&E concepts, preparation of instructional content, coordination with Ascension and Government stakeholders, and in-person course delivery.
The ideal candidate is a seasoned DoD, Navy, acquisition, systems engineering, operations research, or test and evaluation professional who can translate complex T&E concepts into practical, mission-relevant learning experiences. This person should be comfortable working with senior stakeholders, adapting content to workforce needs, facilitating technical discussion, and ensuring the final course is accurate, clear, defensible, and aligned to the Government’s intended training outcomes.
This role is important because the Government is not buying a generic classroom presentation. The solicitation requires instructor-led T&E instruction delivered by SMEs and tailored to the dynamic, mission-focused needs of the workforce. Ascension therefore needs an instructor who can serve as both the technical authority and course architect, ensuring the training is credible, engaging, and practical for Navy personnel.
Summary of the Contractor Role
The Lead CBT&E SME Instructor / Course Architect will serve as the primary technical and instructional lead for Ascension’s delivery of the Fundamentals of Capability-Based Test & Evaluation training course. The contractor will support the full training lifecycle, including course planning, requirements review, stakeholder coordination, existing content assessment, tailoring of slides and instructional materials, module structuring, exercise development, instructor rehearsal, quality assurance review, and delivery of the final 16-hour course.
The ideal candidate should be highly organized, self-driven, technically credible, and capable of working with limited direction in a deadline-driven federal contracting environment. The candidate must be able to interpret Government expectations, identify gaps in existing training content, develop or revise materials where needed, and deliver a professional classroom experience that supports adult learning, mission understanding, and practical application of CBT&E concepts.
The role may require use of Microsoft PowerPoint, Microsoft Word, Microsoft Teams, SharePoint or other file-sharing platforms, Adobe PDF tools, course evaluation forms, slide review trackers, comment adjudication matrices, and structured QA checklists. The candidate should be comfortable leading technical discussions, documenting Government feedback, incorporating approved changes, and preparing final training materials that can be reused or lightly updated in future option years.
Anticipated Day-to-Day Activities
- Review the solicitation, SOW, training objectives, and any Government-provided CBT&E materials to confirm instructional scope and technical expectations.
- Assess existing course materials for accuracy, completeness, sequence, clarity, audience fit, and alignment with Fundamentals of CBT&E learning outcomes.
- Develop or refine a course outline that organizes the 16-hour course into logical modules, learning objectives, discussion topics, practical examples, and exercises.
- Tailor course content to reflect the needs of the Navy workforce, including mission-focused examples, T&E terminology, acquisition context, and operational relevance.
- Modify PowerPoint slides, facilitator notes, student handouts, exercises, knowledge checks, and reference materials as needed.
- Create or revise practical exercises, discussion prompts, case examples, and scenario-based learning activities that reinforce CBT&E principles.
- Validate technical content for consistency with DoD/Navy T&E practices, systems engineering principles, acquisition lifecycle considerations, and mission-based evaluation concepts.
- Coordinate with Ascension’s project lead, training coordinator, and Government stakeholders to clarify expectations, collect feedback, and manage review cycles.
- Participate in planning meetings, technical reviews, and rehearsal sessions before course delivery.
- Adjudicate stakeholder comments and update materials while maintaining version control and traceability of changes.
- Prepare final instructor and participant materials for delivery, including slide decks, exercises, agendas, attendance materials, and evaluation forms.
- Deliver the 2-day, 16-hour instructor-led CBT&E course in person to approximately 25 students.
- Facilitate classroom discussion, technical questions, applied learning exercises, and participant engagement during course delivery.
- Collect and review participant feedback, course observations, and lessons learned after delivery.
- Recommend improvements to the course template, instructional flow, examples, and reusable materials for future option-year deliveries.
- Support quality assurance reviews to ensure course materials are professional, complete, accessible where applicable, and ready for Government acceptance.
- Coordinate with Ascension on travel planning, delivery logistics, schedule updates, and required documentation.
Job Features
| Job Category | Training |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in Engineering, Systems Engineering, Operations Research, Defense Acquisition, Test and Evaluation, Program Management, or a related technical field. | Strong technical writing, briefing, facilitation, and stakeholder engagement skills. | Ability to work independently in a part-time consulting capacity while meeting fixed deadlines. |
| REQUIRED SKILLS | Minimum of 10 years of relevant experience in DoD, Navy, defense acquisition, systems engineering, operational testing, developmental testing, capability-based assessment, or T&E-related work. |
| TECHNICAL SKILLS | Prior experience delivering instructor-led technical training, workshops, briefings, or professional development courses to Government, military, defense, or technical audiences. |Experience developing, tailoring, or validating PowerPoint-based training materials, facilitator guides, exercises, and participant handouts. | Proficiency with Microsoft PowerPoint, Word, Teams, Excel, and PDF-based document review tools. |
| DESIRED QUALIFICATIONS | Master’s degree in Engineering, Systems Engineering, Operations Research, Defense Acquisition, Test and Evaluation, Program Management, or related field. | Direct experience supporting Navy, NAVSEA, NSWC, DoD T&E, acquisition, or systems engineering organizations. | Prior experience teaching CBT&E, T&E fundamentals, systems engineering, acquisition lifecycle, operational testing, or mission-based assessment topics. | Defense Acquisition Workforce Improvement Act (DAWIA), Defense Acquisition University (DAU), INCOSE, PMP, or related professional certification. | Experience developing reusable course templates, train-the-trainer materials, technical curricula, or professional development programs. | Familiarity with DoD acquisition, requirements development, test planning, evaluation strategy, mission engineering, and operational effectiveness/suitability concepts. | Experience supporting small business federal contractors in Firm-Fixed-Price environments. | Ability to improve course quality without over-expanding scope, schedule, or budget. | Strong executive presence and ability to facilitate discussion with technical, military, civilian, and mixed-experience audiences. |
| SUITABILITY/SECURITY REQUIREMENT | Solicitation does not identify a specific clearance level. |
Protect our Land, Ascend with Us!
Ascension LLC is seeking a GIS Data Scientist / Geospatial Analyst to support a federal data analytics and application support services effort for the Department of War Office of Inspector General’s Analytics Team within Mission Support. This role will help the customer transform complex operational, oversight, and investigative data into location-based insights that support audits, evaluations, investigations, and mission decision-making.
The ideal candidate is a technically strong, mission-focused analyst who can combine data science methods with geospatial analysis, GIS visualization, statistical reasoning, and clear communication. This position requires someone who can work with structured and unstructured data, integrate geospatial and non-geospatial datasets, identify spatial patterns and anomalies, develop map-based visualizations, and explain methods and findings to both technical and non-technical stakeholders.
This role is important because the customer’s mission depends on timely identification of patterns, trends, anomalies, and risks that may indicate fraud, waste, abuse, operational inefficiencies, or other issues requiring oversight attention. The PWS specifically requires geospatial analytics services to analyze spatial relationships, identify location-based patterns and trends, create maps and visualizations, perform proximity analysis, integrate geographic data with other data sources, and document data provenance and limitations.
Summary of Contractor Role
The GIS Data Scientist / Geospatial Analyst will support advanced analytics and geospatial analysis activities across the customer’s analytics environment. The role will contribute to analytical planning, data preparation, statistical analysis, model development, geospatial visualization, and documentation. The candidate will be expected to apply appropriate analytical methods, validate assumptions, explain limitations, and ensure that outputs are accurate, repeatable, accessible, and aligned with federal quality standards.
The position requires a detail-oriented, self-driven professional who can operate in a complex federal mission environment with limited supervision. The successful candidate should be comfortable working in iterative development cycles, collaborating with data scientists, business intelligence analysts, data engineers, project managers, and customer stakeholders. The candidate should also be skilled at turning ambiguous mission questions into well-defined analytical tasks, building repeatable workflows, and developing products that help the customer act on data with confidence.
Tools and processes may include ArcGIS Pro, ArcGIS Online or Enterprise, Python, SQL, R, Jupyter Notebooks, Power BI, Tableau, Azure DevOps, SharePoint, Git or other version control tools, data quality review processes, geospatial data governance, model documentation, knowledge transfer materials, and technical reporting. The PWS also emphasizes documentation, knowledge transfer, sustainment, and formal acceptance of analytics products.
Anticipated Day-to-Day Activities
- Analyze spatial relationships, geographic patterns, location-based risks, proximity relationships, and trends across mission-relevant datasets.
- Develop geospatial analysis plans, analytical workflows, maps, dashboards, reports, and visual products that support audits, evaluations, investigations, and oversight activities.
- Integrate GIS data with operational, programmatic, financial, investigative, or administrative datasets to support broader analytics use cases.
- Perform data cleaning, transformation, geocoding, spatial joins, feature engineering, and exploratory spatial data analysis.
- Apply statistical and data science methods, including regression, clustering, anomaly detection, classification, predictive analytics, and trend analysis, where appropriate.
- Create clear maps, visualizations, and location intelligence products that communicate findings to technical and non-technical audiences.
- Document methodologies, assumptions, data sources, data lineage, limitations, validation steps, and analytical conclusions.
- Use authoritative and current geospatial data sources and maintain clear records of data provenance, quality, and constraints.
- Collaborate with data engineers and BI analysts to ensure geospatial datasets are structured, accessible, and usable for dashboards and advanced analytics.
- Support model lifecycle activities, including testing, validation, monitoring, retraining recommendations, version control, and governance documentation.
- Prepare findings reports, technical briefs, user guides, and knowledge transfer materials.
- Participate in stakeholder meetings, requirements discussions, peer reviews, and solution demonstrations.
- Recommend improvements to geospatial workflows, analytics methods, data quality controls, and repeatable reporting processes.
- Maintain files, documentation, assumptions, and analytical outputs in designated repositories such as SharePoint, Azure DevOps, or other approved systems.
- Support sustainment activities by updating documentation, refresh procedures, and maintenance instructions for deployed analytical products.
Job Features
| Job Category | Data Analysis and Analytics |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in Geography, Geographic Information Systems, Data Science, Statistics, Computer Science, Information Systems, Mathematics, Engineering, Public Policy Analytics, or a related field.| Strong written and oral communication skills. | Strong attention to detail, data quality, repeatability, and documentation. | Ability to work during normal Eastern Time business hours and support onsite or hybrid work at the Mark Center in Alexandria, Virginia, as required by the Government. The PWS states the work location is the Mark Center, with telework subject to COR approval. |
| REQUIRED SKILLS | Minimum of 5 years of relevant experience in data analytics, data science, GIS, spatial analysis, statistical analysis, or applied analytics. |
| TECHNICAL SKILLS | Experience with geospatial libraries or tools such as GeoPandas, ArcPy, Shapely, Fiona, Rasterio, PostGIS, Folium, or similar technologies. | Experience with SQL and relational databases. | Experience preparing geospatial analysis plans, findings reports, maps, visualizations, dashboards, or technical documentation. |
| DESIRED QUALIFICATIONS | Master’s degree in GIS, Data Science, Statistics, Computer Science, Analytics, Geography, Remote Sensing, Public Policy Analytics, or a related field. | Active Secret clearance preferred at time of application. | Experience supporting federal, defense, law enforcement, OIG, audit, evaluation, investigation, or oversight missions. | Experience developing predictive models, anomaly detection methods, risk scoring models, or classification models. | Experience with cloud-based data environments, especially Azure services. | Experience with Power BI, Tableau, or similar visualization tools. | Experience with data governance, metadata management, data lineage, and geospatial data quality controls. | Experience with remote sensing, raster analysis, network analysis, or advanced location intelligence. | Experience using Git, Azure DevOps, Jira, or comparable project tracking and version control tools. | Familiarity with Section 508 accessibility standards for visual products and reports. | Familiarity with AI/ML governance, model bias review, model monitoring, and responsible analytics practices. | Federal consulting experience and ability to operate in a structured contract environment. |
| SUITABILITY/SECURITY REQUIREMENT | Minimum clearance requirement: Interim Secret clearance prior to performance. | Preferred: Active Secret clearance. | Contractor personnel must be eligible to obtain and maintain a Common Access Card for DoW OIG network and facility access. | Personnel must comply with security, nondisclosure, controlled information, and facility access requirements. | Required training includes Cyber Awareness Challenge, Personally Identifiable Information, Anti-Terrorism Level 1, DoW Security Awareness, Counterintelligence Reporting and Awareness, Insider Threat Awareness, OPSEC, Unauthorized Disclosure of Classified Information, Introduction to Information Security, and Controlled Unclassified Information training. |
Protect our Land, Ascend with Us!
Ascension LLC is seeking a detail-oriented, mission-driven GIS Analyst / ArcGIS Specialist to support data analytics and application support services for a federal Office of Inspector General analytics team. This role will help transform location-based data into defensible, actionable insights that support audits, evaluations, investigations, and oversight activities.
The ideal candidate brings strong geospatial analysis, ArcGIS, spatial data management, mapping, and visualization skills, along with the ability to explain technical findings clearly to both technical and non-technical stakeholders. This position is important to the customer’s broader mission because geospatial analysis will help identify spatial relationships, geographic patterns, proximity risks, regional trends, and location-based anomalies that may inform oversight priorities and operational decision-making.
Summary of Contractor Role
The GIS Analyst / ArcGIS Specialist will provide geospatial analytics services involving location-based information, including spatial data analysis, map development, visualization, location intelligence, proximity analysis, and integration of geographic data with other data sources. The role will support the customer’s need to surface patterns, trends, and anomalies across complex data environments and communicate findings in a clear, accurate, objective, and accessible manner.
The successful candidate should be self-driven, organized, technically precise, and comfortable working in an environment where requirements may evolve through iterative development cycles. The candidate must be able to select appropriate geospatial techniques, validate source data, document data provenance and limitations, and produce geospatial analysis plans, reports, and visual products that meet OIG standards. The PWS requires geospatial analyses to be well-documented, clearly interpreted, accepted by Government stakeholders, and capable of supporting valid conclusions.
Anticipated Day-to-Day Activities
- Analyze spatial relationships, geographic trends, location-based patterns, and anomalies to support federal oversight activities.
- Develop maps, spatial visualizations, and geospatial products using ArcGIS, ArcGIS Pro, ArcGIS Online, or comparable GIS tools.
- Integrate geographic data with operational, programmatic, investigative, financial, or other structured and unstructured datasets.
- Perform proximity analysis, location intelligence, hotspot analysis, spatial joins, geocoding, routing, clustering, and other GIS techniques as appropriate.
- Validate geospatial data for accuracy, completeness, consistency, source reliability, and fitness for use.
- Document geospatial methodologies, assumptions, data sources, data provenance, limitations, and analytical interpretations.
- Prepare geospatial analysis plans, reports, maps, and briefings for technical teams, program stakeholders, and leadership audiences.
- Collaborate with data scientists, BI analysts, data engineers, project managers, and customer stakeholders to align geospatial products with mission needs.
- Support dashboard and visualization integration where geospatial outputs are incorporated into Power BI, Tableau, ArcGIS Dashboards, or other reporting environments.
- Maintain organized project documentation in designated repositories such as SharePoint or other Government-approved systems.
- Participate in project planning, requirements discussions, status meetings, peer reviews, and knowledge transfer sessions.
- Ensure work products comply with federal data privacy, security, accessibility, quality, and documentation standards.
- Recommend improvements to geospatial workflows, data refresh processes, visualization standards, and reusable GIS templates.
Job Features
| Job Category | Data Analysis and Analytics |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in Geography, Geographic Information Systems, Data Science, Computer Science, Information Systems, Statistics, Urban Planning, Engineering, Environmental Science, or a related field. | Strong written and oral communication skills, including the ability to explain technical results to non-technical audiences. | Ability to work within federal client environments, follow established review processes, and protect sensitive information. |
| REQUIRED SKILLS | 4+ years of relevant experience performing GIS, geospatial analytics, spatial data management, mapping, or location intelligence work. |
| TECHNICAL SKILLS | Hands-on experience with ArcGIS Pro, ArcGIS Online, ArcGIS Enterprise, ArcGIS Dashboards, or comparable GIS platforms. | Strong understanding of spatial data formats such as shapefiles, geodatabases, GeoJSON, KML/KMZ, raster data, tabular geocoded data, and web map services. |
| DESIRED QUALIFICATIONS | Active Secret clearance. | Master’s degree in GIS, Geospatial Intelligence, Data Science, Geography, Analytics, Computer Science, or a related field. | 6+ years of GIS or geospatial analytics experience supporting federal, defense, law enforcement, audit, investigative, or oversight missions. | Esri certification, such as ArcGIS Pro Associate, ArcGIS Desktop Associate, ArcGIS Utility Network, or related Esri credential. | Experience with Python, ArcPy, SQL, R, JavaScript, or automation of geospatial workflows. | Experience with Power BI, Tableau, ArcGIS Dashboards, or other data visualization tools. | Experience supporting geospatial analysis for fraud detection, risk assessment, anomaly detection, resource allocation, inspections, investigations, logistics, compliance, or operational oversight. | Knowledge of GEOINT, remote sensing, geocoding standards, spatial statistics, or open-source geospatial data. | Experience developing reusable GIS templates, map standards, metadata standards, and quality control procedures. | Familiarity with Section 508 accessibility considerations for maps, dashboards, reports, and visual products. | Experience working in Agile, iterative development, Azure DevOps, ServiceNow, SharePoint, or Microsoft 365 environments. |
| SUITABILITY/SECURITY REQUIREMENT | Interim Secret clearance required before performance. | Active Secret clearance strongly preferred. | Must be eligible for a Common Access Card, if required. | Must complete all customer-required security and awareness training, including Cyber Awareness, PII, Anti-Terrorism Level 1, OPSEC, Insider Threat Awareness, Controlled Unclassified Information, and related DoW/OIG training requirements. | Must comply with customer security procedures, nondisclosure requirements, information handling rules, and conflict-of-interest requirements. | U.S. citizenship is expected due to clearance and federal facility access requirements. |
Protect our Land, Ascend with Us!
Ascension LLC is seeking a Senior Data Scientist to support a federal oversight mission focused on transforming complex data into actionable insights. This role is ideal for an experienced analytics professional who can design, develop, validate, document, and explain advanced analytical solutions that help identify patterns, trends, anomalies, risks, and potential indicators of fraud, waste, abuse, or operational inefficiency.
The Senior Data Scientist will support the Department of War Office of Inspector General’s Analytics Team by applying statistical analysis, predictive modeling, machine learning, data mining, natural language processing, anomaly detection, and other advanced analytics techniques to support audits, evaluations, investigations, and mission support activities. The PWS states that DoW OIG seeks to enhance its ability to surface data and actionable insights, improve the efficiency of audits, evaluations, and investigations, and identify patterns and anomalies affecting DoW programs and operations.
This position requires a technically strong, mission-oriented professional who can work independently, collaborate with business and technical stakeholders, and communicate complex methods in clear, practical terms for non-technical audiences.
Summary of the Contractor Role
The Senior Data Scientist will design and execute advanced analytics solutions that support data-driven oversight, decision-making, and operational improvement. The ideal candidate will bring strong experience in statistical analysis, machine learning, Python or R, SQL, data visualization, model validation, and model documentation. The candidate should be comfortable working in a secure federal environment where analytical methods must be defensible, repeatable, transparent, and clearly documented.
This role requires a detail-oriented and self-driven professional who can operate in an evolving environment with limited supervision. The Senior Data Scientist must be able to translate loosely defined mission needs into structured analytical questions, assess available data sources, develop appropriate analytical methods, test assumptions, identify limitations, and deliver findings in a way that supports government decision-makers.
The PWS requires data science support across advanced analytics, statistical analysis, model lifecycle management, solution development, knowledge transfer, AI/ML governance, ethics, and documentation. The Senior Data Scientist will help ensure models and analytical products meet OIG standards for accuracy, objectivity, clarity, compliance, and sustainability.
Anticipated Day-to-Day Activities
- Develop predictive analytics, statistical models, machine learning solutions, and analytical workflows to support federal oversight activities.
- Analyze structured, semi-structured, and unstructured data to identify patterns, trends, anomalies, risks, and mission-relevant insights.
- Design statistical approaches, including sampling plans, hypothesis testing, regression analysis, classification models, confidence intervals, and anomaly detection methods.
- Perform exploratory data analysis to assess data quality, completeness, relevance, and usability.
- Build machine learning models using appropriate algorithms, feature engineering methods, validation techniques, and performance measures.
- Document model assumptions, limitations, data sources, methodology, validation results, usage guidance, and governance procedures.
- Monitor deployed models for model drift, performance degradation, bias, fairness concerns, and retraining needs.
- Create visual artifacts, dashboards, analytical summaries, and briefings that explain model outputs and findings to technical and non-technical stakeholders.
- Collaborate with data engineers, BI analysts, project managers, and government stakeholders to define requirements and align analytical products to mission priorities.
- Support natural language processing, text analysis, topic modeling, sentiment analysis, time series analysis, network analysis, geospatial analysis, or computer vision activities as needed.
- Validate analytical outputs through peer review, testing, reproducibility checks, and defensible documentation.
- Prepare statistical analysis plans, model documentation, knowledge transfer materials, user guidance, and findings reports.
- Conduct knowledge transfer sessions and provide technical guidance to government personnel.
- Maintain work products in designated repositories such as SharePoint, Azure DevOps, or other government-approved collaboration tools.
- Ensure all data science products comply with applicable data privacy, security, ethical, and governance requirements.
- Recommend process improvements, automation opportunities, and analytical enhancements that improve the customer’s ability to use data effectively.
Job Features
| Job Category | Data Analysis and Analytics |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in Data Science, Statistics, Mathematics, Computer Science, Engineering, Operations Research, Information Systems, Economics, Analytics, or a related quantitative field, | Ability to present complex analytical findings to non-technical audiences. Strong written communication, analytical reasoning, problem-solving, and stakeholder engagement skills. | Ability to work effectively in a secure federal environment and follow government data handling requirements. |
| REQUIRED SKILLS | 8 or more years of relevant experience in data science, statistical analysis, predictive analytics, machine learning, or advanced analytics. |
| TECHNICAL SKILLS | Proficiency with Python, R, or similar statistical programming languages. | Proficiency with SQL and experience working with relational databases or analytical data environments. |
| DESIRED QUALIFICATIONS | Master’s degree or Ph.D. in Data Science, Statistics, Applied Mathematics, Computer Science, Operations Research, Engineering, Economics, Public Policy Analytics, or a related field. | 10 or more years of experience supporting federal data analytics, oversight, audit, investigation, law enforcement, defense, national security, or inspector general missions. | Experience supporting DoD, OIG, law enforcement, audit, evaluation, compliance, or investigative analytics. | Experience with Azure, Databricks, Azure Machine Learning, Azure DevOps, Git, Jupyter, Power BI, Tableau, ArcGIS, Spark, or cloud-based analytics platforms. | Experience with natural language processing, time series forecasting, network analysis, geospatial analytics, computer vision, or big data processing. | Experience developing model governance documentation, bias mitigation approaches, model monitoring plans, and retraining procedures. | Experience with MLOps, DataOps, automated testing, reproducible analytics, and version control. | Experience supporting dashboards, executive briefings, performance metrics, KPIs, and decision-support products. | Certifications such as Microsoft Certified: Azure Data Scientist Associate, AWS Certified Machine Learning, Google Professional Data Engineer, SAS, CAP, PMP, PMI-ACP, Security+, or equivalent credentials. | Familiarity with federal data privacy, CUI, records management, Section 508, and secure data handling requirements. |
| SUITABILITY/SECURITY REQUIREMENT | Interim Secret clearance required at minimum. | Active Secret clearance strongly preferred. | Must be eligible to obtain and maintain a Common Access Card. | Must complete all required government security, privacy, counterintelligence, information security, CUI, OPSEC, insider threat, anti-terrorism, and related annual training requirements. | Must comply with all DoW OIG, WHS, facility access, data handling, nondisclosure, and conflict-of-interest requirements. | Must be able to work onsite at The Mark Center in Alexandria, VA when required by the customer. |
