Careers
Protect our Land, Ascend with Us!
Ascension LLC is seeking a full-time Senior Transportation Planning Manager to support the Maryland Transit Administration (MTA) under its Transit Business, Organization, and Program Development IDIQ. This role serves as a senior-level strategic advisor, planner, analyst, and project leader supporting multiple MTA divisions through on-call Task Orders. The Senior Transportation Planning Manager will lead service development initiatives, organizational efficiency studies, KPI and performance measurement efforts, real estate and mobility analyses, integrated planning systems work, and compliance-driven program improvements.
This position is ideal for a seasoned transportation planning professional who excels in a dynamic, multi-task environment and wants a high-impact, long-term role with full-time hours across continuously issued task orders.Key Responsibilities
1. Service Development & Mobility Planning
- Lead route planning, service design, and scheduling optimization for bus, paratransit, mobility, and fixed-route services.
- Conduct origin-destination studies, ridership forecasts, and service equity analyses (Title VI).
- Oversee data-driven decision-making including load factors, on-time performance, run times, recovery times, and productivity metrics.
2. Organizational Development & Operational Efficiency
- Lead staffing studies, organizational assessments, HR strategic planning, and process improvement initiatives.
- Develop recommendations that improve operational efficiency, streamline workflows, and strengthen program governance.
3. KPI, Performance Tracking & Data Governance
- Lead the design, implementation, and monitoring of KPIs for service quality, resource utilization, performance management, and program accountability.
- Support the build-out of Integrated Planning & Management Information Systems.
4. Mobility Management & Scheduling Support
- Oversee collection of travel demand data, ADA paratransit scheduling, and performance analyses.
- Provide technical assistance on scheduling software, AVL/APC analytics, and telematics data.
5. Real Estate & Benefits Analysis Support
- Conduct land use, station area planning, cost-benefit analysis, and transit-oriented development studies.
- Support analytical products for capital planning, property disposition, and transit project benefits analysis.
6. Federal Compliance Program Support
- Support reviews, documentation, and process improvements for Title VI, ADA, Drug & Alcohol compliance, Public Involvement planning, and procurement.
7. Program and Project Management
- Prepare technical proposals for Task Orders (TOs) including scope, LOE, and budget narratives.
- Manage cross-functional planning work, track deliverables, prepare reports, and interface with MTA leadership.
- Lead stakeholder engagement: agency staff, community groups, operators, field supervisors, and external consultants.
8. Technical Writing, Reporting & Communication
- Produce technical reports, GIS maps, planning documents, briefings, dashboards, memos, and public meeting materials.
- Present findings to senior decision makers.
Daily Activities
Oversee junior analysts, planners, and cross-functional teams.
Conduct route analysis and evaluate service reliability and performance trends.
Lead planning studies for new or modified services.
Coordinate data inputs from APC, AVL, GTFS, Rider Surveys, and scheduling platforms.
Develop KPIs, dashboards, and performance scorecards.
Conduct planning meetings with division chiefs, planners, and schedulers.
Draft task order proposals and support workload forecasting.
Prepare deliverables for multiple simultaneous TOs.
Job Features
| Job Category | Logistics and Transportation |
| MINIMUM QUALIFICATIONS | Bachelor’s degree. |
| REQUIRED SKILLS | Ten years of experience in urban transit, business management, organizational management, or transportation planning with progressive responsibility. |
| DESIRED SKILLS/QUALIFICATIONS | Experience with service equity, Title VI analyses, or multimodal transportation systems. | Master’s degree in relevant field. |
Protect our Land, Ascend with Us!
At Ascension, LLC, we exist to elevate the missions that protect, strengthen, and transform our nation. We are a results-driven, people-centered consulting firm serving federal, state, and local agencies with excellence in program management, data analytics, business process optimization, workforce development, and mission-support services. Our work empowers our clients to modernize operations, enhance public safety, and deliver meaningful impact to the communities they serve.
Our vision is simple: build trusted partnerships that help government organizations operate smarter, faster, and more effectively—every single day. We believe in continuous improvement, thoughtful innovation, and the disciplined pursuit of better. As a growing 8(a) and woman-owned small business, we approach every engagement with humility, integrity, and an unwavering commitment to our clients’ mission success.
At Ascension, we value professionals who are lifelong learners, problem-solvers, and builders. People who bring courage, curiosity, and accountability to their work. People who take ownership, deliver measurable results, and collaborate as trusted teammates. Here, you’ll do more than perform tasks—you’ll shape solutions, strengthen institutions, and help drive meaningful change across government.
If you want to grow, innovate, and make an impact with a company that is evolving continuously to meet the needs of our customers and protect our homeland, Ascension is the place to rise.
We're looking for a Project Manager who serves as the primary point of contact between Ascension and the Maryland Transit Administration (MTA) for all Task Orders issued under this IDIQ contract. This role leads planning, coordination, quality control, stakeholder communication, and task execution across multiple transit business, organizational development, and program improvement initiatives.
Project Manager Day-to-Day Responsibilities:
- Serve as the lead liaison to the MTA Contract Monitor and Task Order Managers.
- Oversee Task Order planning, schedules, staffing, budgeting, and deliverables.
- Manage multidisciplinary technical teams and subcontractors.
- Prepare progress reports, technical documentation, and briefings.
- Ensure deliverables meet MTA quality standards and deadlines.
- Facilitate meetings, workshops, and coordination sessions with stakeholders.
- Support development of KPIs, dashboards, and weekly performance tracking as needed.
Job Features
| Job Category | Business and Management |
| MINIMUM QUALIFICATIONS | Bachelor’s degree (Master’s preferred but not required). |
| REQUIRED SKILLS | Twelve years of experience in urban transit, business management, organizational management, or transportation planning with progressive technical and managerial responsibility. |
| TECHNICAL SKILLS | Demonstrated leadership in project or program management roles. |
| DESIRED SKILLS/QUALIFICATIONS | Experience managing state or local transit agency initiatives. | PMP or comparable project-management certification. | Experience supporting IDIQ contract structures. |
| SUITABILITY/SECURITY RQMTS | Must pass State of Maryland background check. | Must be located in or able to travel to the Maryland Metropolitan area at no extra cost to MTA. |
The role requires understanding customer needs, building and implementing dashboards, defining measurement mechanisms & success measures, and reporting business performance on a regular basis. The ideal candidate should be a detail-oriented, organized planner with the demonstrated ability to respond effectively and efficiently. The candidate should be self-driven and possess the ability to work in an ambiguous environment with minimal guidance or supervision. As such, the candidate must be skilled at anticipating problems, constructing the solution, and managing multiple priorities. The candidate should effectively use HR data to provide meaningful insights and recommendations to HR operational leaders. The candidate is expected to analyze data challenges and business opportunities and develop Enterprise strategies, requirements and specifications for implementation. The ideal candidate will have a keen interest in the tools and processes around automated workflow and data visualization and a passion for identifying and answering questions that help deliver the best service for our customers.
His/her day-to functions will be:
- Develop and maintain enterprise-wide human capital dashboards, scorecards, KPIs, and reports using Tableau, Power Automate, and SharePoint. Develop measures and metrics to enhance the effectiveness of HC analytics, metrics, measures and reports, and to drive key business decisions.
- Display complex quantitative data in a simple, intuitive format, and present findings in a clear and concise manner
- Synthesize data to provide impactful insights and process improvement recommendations
- Perform quantitative and qualitative workforce analyses of data gathered from multiple sources, for FPS managers and staff.
- Provide analytical expertise and evaluations of human capital systems, programs, operations, policies and issues related to the management of human capital.
- Develop workforce analytics utilizing a variety of quantitative and qualitative data. Identify trends, correlations, and causations within data to provide management a synopsis of emerging challenges and recommendations for change.
- Develop and maintain HR process flows and procedures using formal notation such as the Business Process Modeling Notation (BPMN), as needed.
- Review current HR processes for automation and improvement opportunities; streamline dataflow between the internal employer database and HR system
- Establish scalable, efficient, automated processes for data analyses
- Create, modify and enhance employer database reporting tool by importing and exporting data, running reports, updating data tables, and creating queries.
- Audit employee data against the agency’s HR system to ensure accuracy; troubleshoot any discrepancies
Generate ad hoc reports to support various business needs and partner with other technical teams to create scalable solutions for reoccurring requests
Job Features
| Job Category | Data Analysis and Analytics |
| Required Skills | 3+ years of experience in analytics, reporting & data management, data science or similar job function 3+ years using data visualization tools (Tableau, SharePoint BI Analysitcs), automated workflow tools (Flow/PowerAutomate, SharePoint designer, UiPath) Proficiency in using Microsoft Access and Excel skills, to include proficiency with pivot tables and data analysis functions Great organizational skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously. Ability to work with senior leadership to define key business questions and build data sets that answer those questions Ability to deal with ambiguity and competing objectives in a fast-paced environment Experience working with collaboration tools like Jira, SharePoint and Teams Working experience in HR functions such as Compensation, Benefits, Recruiting Operations, HR Operations (HIGHLY DESIRED) (The customer definitely wants someone that has worked around HR but it not hard requirement. More emphasis is on data analytics) |
| Technical Skills Required: | Certification in Data Analytics (preferrable Microsoft or Google) Business Intelligence / Reporting (BusinessObjects, Tableau, Crystal Reports) Robotic Process Automation (UiPath, PowerAutomate Flow) System programming (Python, C#, Java)--DESIRED Predictive Analytics--DESIRED Advanced Microsoft Office skills, particularly Excel, Access, and PowerPoint |
Protect our Land, Ascend with Us!
At Ascension, LLC, we exist to elevate the missions that protect, strengthen, and transform our nation. We are a results-driven, people-centered consulting firm serving federal, state, and local agencies with excellence in program management, data analytics, business process optimization, workforce development, and mission-support services. Our work empowers our clients to modernize operations, enhance public safety, and deliver meaningful impact to the communities they serve.
Our vision is simple: build trusted partnerships that help government organizations operate smarter, faster, and more effectively—every single day. We believe in continuous improvement, thoughtful innovation, and the disciplined pursuit of better. As a growing 8(a) and woman-owned small business, we approach every engagement with humility, integrity, and an unwavering commitment to our clients’ mission success.
At Ascension, we value professionals who are lifelong learners, problem-solvers, and builders. People who bring courage, curiosity, and accountability to their work. People who take ownership, deliver measurable results, and collaborate as trusted teammates. Here, you’ll do more than perform tasks—you’ll shape solutions, strengthen institutions, and help drive meaningful change across government.
If you want to grow, innovate, and make an impact with a company that is evolving continuously to meet the needs of our customers and protect our homeland, Ascension is the place to rise.
Ascension LLC is seeking a Junior Analyst / Project Support Specialist to provide administrative, data, and technical support during the final phases of the City of Gaithersburg Staffing Assessment. This role will assist with data entry, visual presentation, report formatting, and quality control to ensure final deliverables meet professional standards.
Junior Analyst / Project Support Specialist Day-to-Day Activities
- Support analysts and consultants in data cleaning, validation, and document organization.
- Format and compile charts, tables, and visuals for final deliverables and presentations.
- Perform document reviews for consistency, accuracy, and style.
- Maintain project documentation in SharePoint and other collaboration platforms.
- Provide logistics support for virtual meetings or presentations as needed.
Job Features
| Job Category | Business and Management |
| MINIMUM QUALIFICATIONS | Associate degree or higher in Business, IT, or a related field. | Strong attention to detail and ability to meet deadlines. |
| REQUIRED SKILLS | Minimum 2 years of experience supporting research or consulting projects. |
| TECHNICAL SKILLS | Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). |
| DESIRED SKILLS/QUALIFICATIONS | Bachelor’s degree in Communications, Business, or Data Management. | Experience with Adobe Acrobat or creative software (Canva, PowerPoint, or Adobe Illustrator). | Interest in public-sector consulting or organizational analysis. |
| SUITABILITY/SECURITY RQMTS | U.S. citizenship or permanent residency required. | Must pass local government background screening (City of Gaithersburg). |
Protect our Land, Ascend with Us!
Ascension LLC is seeking a Stakeholder Engagement & Research Analyst to support qualitative research, benchmarking, and community engagement activities for the City of Gaithersburg Staffing Assessment. This role will conduct employee interviews, focus groups, and surveys, and will assist in benchmarking City operations against comparable municipalities.
Stakeholder Engagement & Research Analyst Day-to-Day Activities
- Coordinate and conduct interviews, focus groups, and surveys across City departments.
- Document qualitative insights and synthesize key themes to inform analysis and recommendations.
- Conduct research and benchmarking to compare staffing models, practices, and ratios with peer cities.
- Support the preparation of written findings and case examples for inclusion in the final report.
- Work collaboratively with data analysts to correlate qualitative and quantitative findings.
- Assist in developing visuals, tables, and narrative content for stakeholder deliverables.
Job Features
| Job Category | Research and Analysis |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in Public Administration, Communications, or Social Sciences. | Experience in public or nonprofit sector preferred. |
| REQUIRED SKILLS | Minimum 3 years of experience conducting qualitative research, stakeholder engagement, or workforce studies. |
| TECHNICAL SKILLS | Proficiency in Microsoft Office (Word, Excel, PowerPoint) and online survey tools (SurveyMonkey, Qualtrics, or similar) | Strong interpersonal and facilitation skills. |
| DESIRED SKILLS/QUALIFICATIONS | Master’s degree in Public Policy, Communications, or Organizational Development. | Prior experience in benchmarking, HR assessments, or municipal studies. | Experience supporting focus groups or employee engagement projects. | Demonstrated writing ability in reports and public-sector documentation. |
| SUITABILITY/SECURITY RQMTS | U.S. citizenship or permanent residency required. | Must successfully pass local government background check (City of Gaithersburg). |
Protect our Land, Ascend with Us!
Ascension LLC is seeking a Senior Human Capital & Data Analytics Specialist to perform detailed analysis of workforce data, workload distribution, and staffing patterns for the City of Gaithersburg. This role combines HR consulting and data analytics expertise to support the City’s organizational assessment, identify staffing efficiencies, and develop workforce forecasting models.
Senior Human Capital & Data Analytics Specialist Day-to-Day Activities:
- Collect, analyze, and validate staffing data, position inventories, and workload indicators.
- Conduct functional and organizational assessments, including span of control and role alignment analysis.
- Design and maintain data dashboards and visualization tools (Power BI, Excel) to track workforce metrics.
- Develop models to project future staffing requirements and align them with City priorities.
- Collaborate with the Project Manager to integrate data findings into recommendations and reports.
- Document analytical methodologies and ensure data accuracy and consistency across deliverables.
Job Features
| Job Category | Human Resources |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in Human Resources, Statistics, Data Analytics, or related field. | Knowledge of HR systems, classification, and compensation principles. |
| REQUIRED SKILLS | Minimum 5 years of experience in HR analytics, workforce planning, or organizational analysis. | Strong attention to detail and ability to translate complex data into clear insights. |
| TECHNICAL SKILLS | Advanced proficiency in Microsoft Excel; experience with data visualization tools (Power BI, Tableau) |
| DESIRED SKILLS/QUALIFICATIONS | Master’s degree in Industrial/Organizational Psychology, Public Administration, or Data Analytics. | Experience performing staffing or organizational studies in local or federal government. | Familiarity with public sector HR structures and budgeted FTE analysis. | Certification such as SHRM-CP, PHR, or equivalent preferred. |
| SUITABILITY/SECURITY RQMTS | U.S. citizenship or permanent residency required. | Must successfully pass local government background check (City of Gaithersburg). |
Protect our Land, Ascend with Us!
Ascension LLC is seeking a Project Manager / Lead Organizational Consultant to lead a citywide staffing assessment for the City of Gaithersburg, Maryland. This senior-level role will oversee all project phases—from kickoff and data collection through analysis, recommendations, and final presentation. The ideal candidate is a seasoned management consultant who combines strong project leadership, organizational analysis, and communication skills with an ability to deliver actionable insights in a government setting.
Project Manager / Lead Organizational Consultant Day-to-Day Activities
- Lead project planning, kickoff, and coordination activities across City departments.
- Develop and manage the work plan, project schedule, and stakeholder communication plan.
- Coordinate with City leadership to define objectives, data needs, and expectations.
- Oversee team performance and quality of deliverables for data collection, analysis, and benchmarking.
- Lead the development of final findings, recommendations, and presentation materials.
- Facilitate executive-level meetings and present results to City management and elected officials.
- Ensure quality assurance and compliance with project scope, timeline, and reporting requirements.
Job Features
| Job Category | Business and Management |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in Business, Public Administration, Organizational Development, or related field. | Proven experience leading staffing studies or workforce planning initiatives. |
| REQUIRED SKILLS | Minimum 7 years of experience in project management, organizational assessments, or management consulting for public sector clients. | Strong leadership, facilitation, and written communication skills. |
| TECHNICAL SKILLS | Demonstrated proficiency in Microsoft 365 Suite (Word, Excel, PowerPoint, Teams). |
| DESIRED SKILLS/QUALIFICATIONS | Master’s degree in Business Administration, Public Policy, or Organizational Development. | PMP® (Project Management Professional) or similar certification preferred. | Experience presenting to executive boards or city councils | Familiarity with municipal operations, workforce analytics, and HR data systems. |
| SUITABILITY/SECURITY RQMTS | U.S. citizenship or permanent residency required. | Must successfully pass local government background check (City of Gaithersburg). |
Protect our Land, Ascend with Us!
We are looking for an IT Systems Administrator who will provide comprehensive systems administration, configuration management, and infrastructure support for the Department of the Interior’s (DOI) Interior Business Center (IBC) Human Resources Directorate (HRD) applications and environments. The Administrator ensures the availability, performance, and security of HRD’s enterprise systems—including the Federal Personnel and Payroll System (FPPS), Quicktime, NextFPPS, ServiceNow, and WebTA—supporting over 300,000 federal users.
This position is responsible for managing day-to-day technical operations, performing system configuration and patch management, supporting continuity of operations (COOP) and business continuity exercises, and maintaining compliance with DOI IT security and lifecycle policies. The IT Systems Administrator will collaborate with developers, database administrators, cybersecurity personnel, and program managers to maintain a secure, high-performing, and resilient technical environment that underpins HRD’s mission-critical HR and payroll systems.
The ideal candidate is an experienced system administrator with strong troubleshooting skills, a solid understanding of mainframe and distributed systems, and familiarity with both legacy and modernized architectures.
IT Systems Administrator Day-to-Day Activities:
- Manage server configuration, availability, and performance.
- Apply security patches and updates.
- Perform incident management and system monitoring.
- Support continuity of operations (COOP) activities.
- Assist with technical refreshment and preventive maintenance.
Job Features
| Job Category | IT |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in IT or Computer Engineering. | Familiarity with PowerShell, Bash scripting, and Active Directory. |
| REQUIRED SKILLS | 5+ years of experience in Windows/Linux administration. |
| TECHNICAL SKILLS | Experience applying patch management best practices. |
| DESIRED SKILLS/QUALIFICATIONS | Experience with DOI or similar federal IT environments. | CompTIA Security+ or Network+ certification. | Familiarity with ServiceNow and enterprise monitoring tools. |
| SUITABILITY/SECURITY RQMTS | Must be able to obtain and maintain a Public Trust clearance. |
Protect our Land, Ascend with Us!
Position Summary
We are looking for a Business Process Analyst / Data Management Specialist that will play a critical role in enabling the Interior Business Center’s Human Resources Directorate (HRD) to improve the efficiency, accuracy, and integrity of its personnel and payroll systems—including FPPS, Quicktime, and NextFPPS. This position bridges the gap between business needs and technical implementation by performing complex business process analyses, managing data migration and integration activities, and supporting data-driven decision-making across HRD systems. The analyst will collaborate with system developers, project managers, and HR subject matter experts to re-engineer processes, enhance data models, and maintain compliance with DOI and federal IT lifecycle standards.
This role ensures data consistency and system functionality across multiple HR applications, helping the HRD streamline customer migrations, enhance reporting capabilities, and meet its mission of delivering reliable, compliant HR/payroll services to over 300,000 federal employees.
Business Process Analyst / Data Management Specialist Day-to-Day Activities:
- Analyze business processes and develop process flow diagrams.
- Support data migration and mapping between HR systems.
- Conduct data validation and verification activities.
- Prepare documentation, user manuals, and training materials.
- Support testing, change/release management, and reporting.
Job Features
| Job Category | IT |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in Business, IT, or related field. | Experience conducting system or user acceptance testing (UAT). |
| REQUIRED SKILLS | 4+ years of experience in business analysis, data management, or process improvement. |
| TECHNICAL SKILLS | Strong proficiency in Excel, Power BI, and data visualization tools. |
| DESIRED SKILLS/QUALIFICATIONS | Experience with federal HR, payroll, or workforce systems. | Knowledge of Section 508 compliance and testing. | Certification: CBAP or Lean Six Sigma Green Belt. |
| SUITABILITY/SECURITY RQMTS | Must be able to obtain a Public Trust clearance. |
Protect our Land, Ascend with Us!
Position Summary
We are looking for a Database Administrator who will manage and maintain multiple database environments (Oracle, ADABAS, Postgres SQL) supporting HRD systems to ensure high availability, security, and performance.
Database Administrator Day-to-Day Activities:
- Monitor, tune, and maintain production, test, and development databases.
- Conduct backups, recovery, and performance optimization.
- Implement database patches and upgrades.
- Manage security access and support system audits.
- Collaborate with developers on database design and integration.
Job Features
| Job Category | IT |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in Information Systems or Computer Science. |
| REQUIRED SKILLS | 5+ years of DBA experience with Oracle, Postgres, or ADABAS. |
| TECHNICAL SKILLS | Experience with database backup/recovery tools and performance monitoring. | Familiarity with database security standards and audit readiness. |
| DESIRED SKILLS/QUALIFICATIONS | Experience supporting federal HR or payroll systems. | Knowledge of cloud-based database management (AWS RDS, Azure SQL) | Certifications: Oracle DBA, AWS Database Specialty, or similar. |
| SUITABILITY/SECURITY RQMTS | Must be able to obtain a Public Trust clearance. |
Protect our Land, Ascend with Us!
Position Summary
We are looking for a Senior Systems Analyst / Software Developer who will be responsible for full life-cycle system development and maintenance, supporting the modernization, enhancement, and migration of HRD applications such as FPPS, Quicktime, and ServiceNow integrations.
Senior Systems Analyst / Software Developer Day-to-Day Activities:
- Analyze, design, develop, and test new and existing HRD systems.
- Translate requirements into technical design documentation and code.
- Support system integration between legacy mainframe and web applications.
- Conduct code reviews, regression testing, and documentation.
- Develop and deploy enhancements in Java, Natural, or SQL environments.
Job Features
| Job Category | IT |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in Computer Science or related field. | Familiarity with database technologies (ADABAS, Oracle, SQL). | Experience with Agile development environments. |
| REQUIRED SKILLS | 6+ years of experience in software development and system integration. |
| TECHNICAL SKILLS | Strong background in at least one programming language: Java, Python, or Natural. |
| DESIRED SKILLS/QUALIFICATIONS | Experience with FPPS, Quicktime, or other federal HR/payroll systems. | Knowledge of LifeRay or web portal development. | Certifications: CompTIA Security+, AWS Developer, or equivalent. |
| SUITABILITY/SECURITY RQMTS | Must be eligible for Public Trust adjudication. |
Protect our land, Ascend with Us!
Position Summary
We are looking for a Task Order Project Manager who leads all contractor personnel supporting the DOI IBC HR Directorate IT Support Services program. The PM oversees program performance, ensures compliance with task order objectives, and serves as the primary liaison between the Government COR and contractor team.
Task Order Project Manager Day-to-Day Activities:
- Oversee daily operations and delivery of multiple IT support tasks.
- Manage task scheduling, scope, and budget performance.
- Conduct weekly status meetings with Government Work Assignment Managers and COR.
- Provide risk tracking, mitigation, and performance reporting.
- Develop and maintain project documentation, including work plans and deliverables.
- Support change control and release management coordination.
- Ensure Section 508, DOI, and Federal IT security compliance across deliverables.
Job Features
| Job Category | IT |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in Information Technology, Computer Science, or related field. |
| REQUIRED SKILLS | 8+ years of IT program/project management experience supporting federal clients. | PMP or PMI-ACP certification required. |
| TECHNICAL SKILLS | Proven experience managing multi-disciplinary contractor teams | Demonstrated understanding of SDLC, Agile/Scrum, and SAFe practices. |
| DESIRED SKILLS/QUALIFICATIONS | Master’s degree in Project Management or IT-related discipline. | ITIL and/or CSM certification preferred. | Experience with DOI, HR/Payroll, or mainframe modernization programs. | Excellent communication and stakeholder engagement skills. |
| SUITABILITY/SECURITY RQMTS | Must be able to obtain and maintain a Public Trust clearance. |
Protect our Homeland, Ascend with Us!
We're looking for a Creative Technology Strategist that provides as-needed innovation and automation expertise supporting UMGC’s creative-testing and optimization initiatives. This hybrid creative-technical role bridges design, analytics, and systems integration—helping automate workflows, ensure accessibility compliance, and implement emerging tools that improve creative performance and operational efficiency.
Creative Technology Strategist Day-to-Day Activities
- Evaluate and recommend new creative and marketing-technology tools.
- Develop and implement workflow automations and asset templates.
- Support testing architecture integration and data visualization.
- Collaborate with Creative Director and Analyst to apply performance insights to creative iteration.
- Ensure accessibility and file-compliance standards are maintained.
Job Features
| Job Category | IT |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in Digital Media, Information Technology, or related field. |
| REQUIRED SKILLS | 5 + years of experience in creative-technology or marketing-automation environments |
| TECHNICAL SKILLS | Strong proficiency in Adobe Creative Cloud and workflow-automation tools. | Knowledge of HTML5, data visualization (Power BI or Google Data Studio), and QA processes. |
| DESIRED SKILLS/QUALIFICATIONS | Master’s degree in Digital Innovation or Marketing Technology. | Experience with AI-assisted creative tools and process automation. Familiarity with higher-education marketing ecosystems. | Certification in Adobe Workfront, Power Automate, or similar platform. |
Protect our Homeland, Ascend with Us!
We're looking for a Production & Ad Operations Manager that provides as-needed logistical and technical coordination for UMGC digital-media campaigns. Working under the Account Manager and Analyst, this position manages trafficking grids, file quality-assurance checks, and media-delivery workflows to ensure error-free execution during high-volume periods.
Production & Ad Operations Manager Day-to-Day Activities:
- Develop and maintain trafficking grids aligned with media-buying schedules
- Coordinate asset handoffs with UMGC’s media-buying agencies.
- Validate file specifications and naming conventions for all deliverables.
- Track version control and maintain creative asset repositories.
- Support quality-assurance reviews and documentation of testing architecture.
Job Features
| Job Category | Digital Media |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in Marketing, Communications, or Business. | Exceptional attention to detail and organizational skills. |
| REQUIRED SKILLS | 3 + years of experience in digital-production or ad-operations environments. |
| TECHNICAL SKILLS | Familiarity with trafficking and campaign-management tools (Google Campaign Manager, DV360, Meta Ads Manager). |
| DESIRED SKILLS/QUALIFICATIONS | Google Ads or Campaign Manager 360 certification. | Experience with creative-automation or asset-management platforms. | Working knowledge of collaboration software (e.g., Monday.com, Asana). |
| SUITABILITY/SECURITY RQMTS | Must pass background screening and comply with FERPA data handling requirements. |
Protect our Homeland, Ascend with Us!
We're looking for an Integrated Designer / Motion Graphics Lead that provides on-call creative-production support for UMGC’s digital-media campaigns. Under the direction of Ascension’s Creative Director, this role develops, edits, and packages multimedia deliverables that align with UMGC’s brand identity, accessibility requirements, and digital-platform specifications.
Integrated Designer / Motion Graphics Lead Day-to-Day Activities:
⦁ Design static and animated creative assets for paid digital and social campaigns.
⦁ Produce short-form video and motion graphics for Meta, LinkedIn, DV360, and TikTok.
⦁ Resize and adapt creatives for multiple placements and audiences.
⦁ Prepare and deliver native design files compliant with UMGC’s specifications.
⦁ Collaborate with the Creative Director and Account Manager to meet quality and schedule targets.
Job Features
| Job Category | Digital Media |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in Graphic Design, Visual Communication, or related field. | Demonstrated ability to design for multi-platform digital campaigns. |
| REQUIRED SKILLS | 3 + years of professional experience in digital design and motion graphics. |
| TECHNICAL SKILLS | Expertise in Adobe Creative Suite (After Effects, Premiere Pro, Illustrator, Photoshop). |
| DESIRED SKILLS/QUALIFICATIONS | Experience supporting higher-education or public-sector clients. | Familiarity with Section 508 / ADA accessibility requirements. | Adobe Certified Professional or equivalent credential. |
| SUITABILITY/SECURITY RQMTS | Must pass background screening and comply with FERPA data handling requirements. |