The Senior Business Analyst (HR Analytics) role requires understanding customer needs, building and implementing dashboards, defining measurement mechanisms & success measures, and reporting business performance on a regular basis. The ideal candidate should be a detail-oriented, organized planner with the demonstrated ability to respond effectively and efficiently. The Senior Business Analyst should be self-driven and possess the ability to work in an ambiguous environment with minimal guidance or supervision. As such, the candidate must be skilled at anticipating problems, constructing the solution, and managing multiple priorities. The candidate should effectively use HR data to provide meaningful insights and recommendations to HR operational leaders. The candidate is expected to analyze data challenges and business opportunities and develop Enterprise strategies, requirements and specifications for implementation. The ideal candidate will have a keen interest in the tools and processes around automated workflow and data visualization and a passion for identifying and answering questions that help deliver the best service for our customers.
His/her day-to functions will be:
–Establish timelines and manage projects to meet key milestones
–Facilitate milestone meetings, employing strategies for effective and strategic meeting management
–Maintain comprehensive project tracking to monitor and report project progress
–Escalate when deliverables are off calendar in a timely manner
–Think strategically and with a solution-oriented approach
–Provide analytical expertise and evaluations of human capital systems, programs, operations, policies and issues related to the management of human capital.
–Develop and maintain HR process flows and procedures using formal notation such as the Business Process Modeling Notation (BPMN), as needed.
–Review current HR processes for automation and improvement opportunities; streamline dataflow between the internal employer database and HR system
–Establish scalable, efficient, automated processes for data analyses
–Create, modify and enhance employer database reporting tool by importing and exporting data, running reports, updating data tables, and creating queries.
–Audit employee data against the agency’s HR system to ensure accuracy; troubleshoot any discrepancies
–Generate ad hoc reports to support various business needs and partner with other technical teams to create scalable solutions for reoccurring requests
–Develop and maintain enterprise-wide human capital dashboards, scorecards, KPIs, and reports using Tableau, Power Automate, and SharePoint. Develop measures and metrics to enhance the effectiveness of HC analytics, metrics, measures and reports, and to drive key business decisions.
–Develop workforce analytics utilizing a variety of quantitative and qualitative data. Identify trends, correlations, and causations within data to provide management a synopsis of emerging challenges and recommendations for change.
–Display complex quantitative data in a simple, intuitive format, and present findings in a clear and concise manner
–Synthesize data to provide impactful insights and process improvement recommendations
–Perform quantitative and qualitative workforce analyses of data gathered from multiple sources, for managers and staff.
|Job Category||Business and Management, Data Analysis and Analytics|
|REQUIRED SKILLS||Proficiency in using Microsoft Access and Excel skills, to include proficiency with pivot tables and data analysis functions. Great organizational skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously. Ability to work with senior leadership to define key business questions and build data sets that answer those questions. Ability to deal with ambiguity and competing objectives in a fast-paced environment. Experience working with collaboration tools like Jira, SharePoint and Teams. Working experience in or knowledge of HR functions such as Compensation, Benefits, Recruiting Operations, HR Operations (HIGHLY DESIRED) (The customer definitely wants someone that has worked around HR but it not a hard requirement.)|
|TECHNICAL SKILLS||3+ years of experience in analytics, reporting & data management, data science or similar job function; 3+ years using data visualization tools (Tableau, SharePoint BI Analytics), automated workflow tools (Flow/Power Automate, SharePoint Designer, UiPath); Project Coordination/Management Advanced Microsoft Office skills, particularly Excel, Access, and PowerPoint Business Intelligence / Reporting (BusinessObjects, Tableau, Power BI, Crystal Reports) Robotic Process Automation (UiPath, PowerAutomate Flow)--DESIRED; System programming (Python, C#, Java)--DESIRED; JSON--DESIRED|
|MINIMUM QUALIFICATIONS||10-15 years professional wok experience; Master Degree with emphasis in Business Management, Computer Science/Engineering, Data Analytics, Information Systems, HR Management, HRIS, or related area or equivalent combination of education and work experience; 5-8 working experience in or knowledge of HR functions such as Compensation, Benefits, Recruiting Operations, HR Operations|