Subject Matter Expert III 2026P-0348
Ascension LLC is seeking a detail-oriented, organized, and mission-focused Business Analyst to support the U.S. Army Corps of Engineers Military Programs Business Intelligence program. This role is ideal for a candidate who can translate stakeholder needs into clear requirements, support Agile delivery teams, help validate report and dashboard functionality, and ensure that technical products are supported by accurate documentation, training materials, and user guidance.
The Business Analyst will serve as a communication bridge between Government users, program managers, data analysts, and application/web developers. The selected candidate should be comfortable working in a remote Agile environment, documenting business and functional requirements, supporting user acceptance testing, managing issue resolution workflows, and helping maintain visibility into sprint progress, documentation gaps, and product updates.
This role is important because MPBI products support Government decision-making through dashboards, reports, data products, and web-enabled tools. The Business Analyst helps ensure that these products are built, updated, tested, documented, and supported in a way that meets user needs and contract requirements.
Summary of the Contractor Role
The Business Analyst will support requirements development, documentation, testing, issue tracking, and user support across MPBI products. The role will assist with gathering and analyzing business requirements for new and existing reports, dashboards, websites, and application modules. The analyst will help document functional requirements, support training and user documentation, assist with help desk tickets, and coordinate with developers and data analysts to clarify user needs and validate solutions.
The ideal candidate will be self-driven, responsive, and comfortable working with minimal day-to-day supervision in a non-personal services environment. The candidate should be able to manage competing priorities, anticipate risks or gaps, communicate clearly with technical and non-technical stakeholders, and produce clean, well-organized deliverables. Experience with Agile tools such as Azure DevOps, Microsoft 365, SharePoint, Power BI, Power Apps, Excel, Teams, and structured documentation templates is strongly preferred.
Anticipated Day-to-Day Activities
- Gather business and functional requirements from Government stakeholders, product owners, data analysts, developers, and end users.
- Document functional requirements for reports, dashboards, websites, data products, and application modules using approved templates.
- Translate user needs into clear user stories, acceptance criteria, business rules, process steps, and documentation inputs.
- Support Agile sprint planning, backlog refinement, sprint reviews, retrospectives, and task tracking in the Government-approved ALM tool, such as Azure DevOps.
- Track open tasks, bugs, change requests, documentation actions, and user support items through resolution.
- Coordinate with developers and data analysts to clarify requirements, validate assumptions, and confirm that delivered functionality aligns with user expectations.
- Assist with user acceptance testing by preparing test scenarios, documenting results, identifying defects, and supporting issue resolution.
- Review existing documentation to identify gaps, outdated content, missing user guidance, or unclear business process descriptions.
- Create and update user documentation, training materials, functional requirements documents, meeting notes, process summaries, and knowledge transfer materials.
- Support help desk activities by acknowledging user-submitted requests, gathering clarifying information, categorizing simple versus complex issues, and escalating items as needed.
- Prepare meeting agendas, meeting minutes, action item trackers, briefing materials, status inputs, and documentation updates.
- Maintain accurate records of requirements decisions, change requests, user feedback, and product updates.
- Contribute to cross-training and knowledge transfer activities by documenting key processes, lessons learned, procedures, and reference materials.
- Apply strong quality control practices to ensure documentation is clear, complete, accurate, and aligned with Government standards.
How to Apply
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| Job Category | Business and Management, Project Management |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in business administration, information systems, data analytics, public administration, project management, or a related field | Strong writing, organization, facilitation, and communication skills. | Ability to manage multiple priorities, meet deadlines, and produce accurate documentation in a remote delivery environment. | Ability to support Eastern Time business hours. |
| REQUIRED SKILLS | Bachelor’s degree in business administration, information systems, data analytics, public administration, project management, or a related field. |
| TECHNICAL SKILLS | Demonstrated experience documenting business requirements, functional requirements, user stories, acceptance criteria, meeting notes, action items, and user guidance. | Experience supporting Agile delivery teams, including sprint planning, backlog refinement, task tracking, testing, and status reporting. | Familiarity with Microsoft 365 tools, including Teams, SharePoint, Word, Excel, PowerPoint, and Outlook. | Ability to work with technical teams, data analysts, developers, project managers, and Government stakeholders to clarify needs and support solution delivery. |
| DESIRED QUALIFICATIONS | Experience with Azure DevOps, Jira, ServiceNow, or another application lifecycle management or ticket tracking tool. | Experience supporting Power BI dashboards, data reporting environments, SharePoint sites, Power Apps, or business intelligence products. Experience supporting Federal Government, Department of Defense, U.S. Army, USACE, or other public sector technology programs. | Familiarity with help desk ticket triage, bug tracking, change request management, and user acceptance testing. | Experience creating or updating training materials, user guides, SOPs, job aids, functional requirements documents, or knowledge transfer documentation. | Scrum Master, Certified Scrum Product Owner, PMI-PBA, CAPM, PMP, Agile, or business analysis-related certification. | Experience supporting documentation cleanup, knowledge management, cross-training, or transition activities. | Familiarity with Section 508 accessibility considerations for documents, presentations, and user materials. |
| SUITABILITY/SECURITY REQUIREMENTS | Must be able to pass any required Federal background investigation or suitability screening.| Public Trust or equivalent Federal suitability experience is preferred. | Must be eligible to support work involving Federal Contract Information or Controlled Unclassified Information, as applicable. | Contractor systems used to process, store, or transmit FCI or CUI must align with the contract’s CMMC Level 2 requirement. |