Ascension LLC is seeking a Stakeholder Engagement, Discovery & Launch Readiness Lead to support its role on the Columbia Association Website Redesign effort. This position is designed for a senior, client-facing professional who can translate stakeholder needs, discovery findings, governance considerations, business workflows, and launch-readiness dependencies into actionable requirements and implementation inputs for a modern, mobile-first, audience-intelligent website.

This role is important because the Columbia Association RFP requires the selected vendor to deliver a full website rebuild that includes strategy, design, development, systems integration, testing, deployment, and ongoing support. The new platform must support contextual user experiences, improve program discovery and registration, enable robust analytics, provide a flexible CMS, ensure secure integrations, and optimize mobile-first performance.

The ideal candidate will be comfortable operating at the intersection of stakeholder engagement, business discovery, requirements facilitation, project coordination, content governance, training readiness, and launch support. This is not a hands-on development role. It is a delivery coordination and discovery leadership role that helps ensure Ascension’s assigned workshare is well organized, well documented, and aligned to the prime contractor’s implementation approach and CA’s business objectives.

Summary of Contractor Role

The Stakeholder Engagement, Discovery & Launch Readiness Lead will support discovery, strategy, governance, implementation planning, training coordination, stakeholder communication, and post-launch readiness activities for the Columbia Association Website Redesign project. The role will help facilitate stakeholder workshops, document business and operational requirements, coordinate CA resource dependencies, support sprint and implementation planning, and ensure that business needs are translated into clear work products for the broader delivery team.

The Columbia Association RFP requires vendors to provide a detailed implementation plan, including timeline, milestones, dependencies, risks, resource allocation, deliverables by phase, project team structure, roles and responsibilities, estimated hours by role, and required CA staffing needs. This position directly supports those expectations by serving as the business-facing coordination lead for Ascension’s assigned scope.

The ideal candidate should be a detail-oriented, organized, and highly responsive facilitator who can work in an ambiguous project environment with limited supervision. The candidate should be able to anticipate risks, identify decision points, manage competing priorities, and help stakeholders clarify what they need from the redesigned website. The candidate should also be able to support communication between business users, technical teams, content owners, designers, testers, and leadership stakeholders.

This position is especially aligned to Ascension’s documented strengths in project coordination, meeting facilitation, data collection and analysis, reports and presentation development, SharePoint and workflow support, curriculum development, and training facilitation. Ascension’s past performance also includes stakeholder engagement, workshops, surveys, interviews, regular meetings, executive briefings, SharePoint communications, website-related enhancements, Section 508-aware communications, training support, and project coordination.

Anticipated Day-to-Day Activities

The contractor will be expected to:

• Facilitate discovery workshops, stakeholder interviews, and business requirements sessions with CA representatives, the prime contractor, and project team members.
• Document stakeholder needs, business rules, operational workflows, content governance needs, approval processes, and launch-readiness dependencies.
• Translate discovery inputs into structured requirements, decision logs, action item trackers, risk items, and implementation planning inputs.
• Coordinate with the prime contractor’s UX/UI, technical architecture, CMS, integration, testing, and deployment teams to ensure stakeholder findings are reflected in project execution.
• Support user journey mapping, information architecture discussions, page module needs assessment, and requirements validation activities associated with Phase 1 Discovery & Strategy.
• Track CA resource dependencies, including content resources, IT support, testing participants, training participants, and stakeholder review availability.
• Maintain meeting agendas, meeting notes, action item logs, decision registers, issue logs, and stakeholder follow-up documentation.
• Assist with sprint coordination, backlog refinement inputs, stakeholder review cycles, and acceptance planning for assigned workstream activities.
• Support training planning, training documentation, user readiness materials, and content build support activities aligned to the RFP’s training, documentation, and content-building requirements.
• Coordinate launch readiness reviews, stakeholder signoffs, go-live checklist inputs, rollback planning inputs, and post-launch support handoff documentation.
• Monitor risks, dependencies, and open decisions that could affect discovery completion, design review, content readiness, UAT, deployment, or post-launch support.
• Prepare concise status updates, briefing materials, and stakeholder summaries for Ascension leadership, the prime contractor, and project stakeholders.
• Support accessibility-aware coordination by ensuring stakeholder-facing content, communications, review materials, and training artifacts consider WCAG/ADA expectations identified in the RFP.
• Ensure documentation is organized, version controlled, and available to appropriate team members through approved collaboration tools.