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QA Analyst/ UAT Support Analyst 2026P-0023

12 Months+, Full-Time
Hybrid, New York City
Posted 1 month ago

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Ascension LLC is seeking a detail-oriented, methodical, and collaborative QA Analyst / UAT Support Analyst to support a mission-critical, enterprise-scale student information system used daily by thousands of educators and administrators across New York City.

This role is essential to ensuring that system enhancements, defect fixes, and integrations meet defined functional, non-functional, security, accessibility, and performance requirements prior to production deployment. The ideal candidate will bring strong experience in manual and automated testing, UAT coordination, defect management, and cross-functional collaboration within Agile or hybrid delivery environments.

This position is well-suited for a professional who enjoys working at the intersection of technology, process quality, and end-user experience, and who understands the importance of accuracy, compliance, and reliability when supporting systems that impact public-sector operations at scale.


Summary of the Contractor Role

The QA Analyst / UAT Support Analyst will support the planning, execution, documentation, and validation of testing activities across multiple OASIS release cycles. This includes functional testing, regression testing, integration testing, accessibility validation, performance testing coordination, and direct support of User Acceptance Testing (UAT).

The role requires close coordination with developers, business analysts, project managers, and DOE stakeholders to ensure that all enhancements and fixes meet acceptance criteria, align with DOE policies, and are ready for production release.

The ideal candidate is a self-driven problem solver who can work effectively in a fast-paced, multi-release environment, manage multiple testing priorities, and proactively identify risks, defects, and gaps before they impact users. Familiarity with enterprise systems, secure data environments, and public-sector quality standards is essential.


Position Responsibilities and Activities

The QA Analyst / UAT Support Analyst is expected to perform the following activities (not all are daily, but are governed by release cycles and contract hours):

  • Develop detailed test plans, test cases, and test scripts aligned to functional and non-functional requirements
  • Execute functional, regression, integration, and system testing across OASIS modules
  • Coordinate and support User Acceptance Testing (UAT) with DOE stakeholders and end users
  • Validate that system enhancements meet defined acceptance criteria and business requirements
  • Document test results, defects, risks, and remediation status in approved tracking tools
  • Log, track, and manage defects through resolution, retesting, and closure
  • Collaborate with developers and technical leads to reproduce issues and validate fixes
  • Support accessibility and usability testing in alignment with DOE and WCAG standards
  • Participate in Agile ceremonies including sprint planning, backlog grooming, and release readiness reviews
  • Review requirements and design documentation to identify test scenarios and potential risks early
  • Contribute to release acceptance reports and test summary documentation
  • Ensure testing activities comply with DOE security, privacy, and data protection requirements

Job Features

Job CategoryIT, Quality Assurance
MINIMUM QUALIFICATIONSBachelor’s degree in Information Systems, Computer Science, Engineering, or a related field, or equivalent professional experience | Demonstrated experience with manual testing and UAT coordination | Hands-on experience with defect tracking and test management tools | Experience working with large-scale, integrated systems in secure environments | Ability to work independently while collaborating effectively with cross-functional teams
REQUIRED SKILLS5 years of experience supporting QA and testing activities for enterprise applications | Experience creating and executing test plans, test cases, and test scripts | Experience supporting public-sector or education systems
TECHNICAL SKILLSFamiliarity with Agile or hybrid SDLC environments | Strong analytical, documentation, and communication skills
DESIRED QUALIFICATIONSExposure to .NET, SQL Server, Angular, or similar enterprise technology stacks | Experience with test automation tools and frameworks | Familiarity with performance testing and accessibility testing practices | Experience supporting systems with high user volumes and peak usage periods | Knowledge of DOE, state, or municipal IT standards and compliance requirements | ISTQB or other QA-related certifications
SUITABILITY/SECURITY REQUIREMENTSAbility to successfully pass NYC DOE background checks and security screening | Compliance with NYC DOE Third Party Information Security Requirements | Must be legally authorized to work in the United States | Public Trust–level suitability or equivalent DOE clearance (as required by the client)

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