Project Manager / Operations Lead 2026P-0727
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Ascension is seeking an experienced Project Manager / Operations Lead to oversee the successful execution of mission-critical financial management system operations supporting the Indian Health Service (IHS) Office of Finance and Accounting (OFA), Division of Systems Review and Procedures (DSRP), Division of Systems Operations and Maintenance (DSOM), and related stakeholders.
The ideal candidate is a seasoned federal program and operations leader with demonstrated experience managing complex enterprise support environments, coordinating multidisciplinary teams, managing operational risks, and ensuring continuity of financial management system operations.
This individual will serve as the primary operational leader responsible for coordinating UFMS/Hyperion Operations and Maintenance (O&M) activities, ensuring that contractor resources deliver high-quality functional, technical, and business support while maintaining compliance with federal financial management policies, procedures, and audit requirements.
The successful candidate should have experience supporting:
- Federal financial management systems
- Enterprise resource planning (ERP) environments
- Oracle Federal Financials or similar ERP platforms
- Government operations and maintenance programs
- System implementation, modernization, and transition activities
- Agile/ITIL-based support operations
- Cross-functional federal stakeholder environments
Summary of Contractor Role
The Project Manager / Operations Lead provides overall leadership, coordination, and operational oversight for Ascension’s UFMS/Hyperion support activities.
The position ensures effective management of contractor resources, operational priorities, schedules, risks, issues, and deliverables while maintaining alignment with IHS mission requirements.
The role requires a proactive leader capable of managing competing priorities across financial systems operations, user support, reporting, change management, testing, training, and continuous improvement activities.
The Project Manager / Operations Lead will:
- Establish and maintain operational management processes.
- Coordinate activities among IHS OFA, DSRP, DSOM, functional teams, technical teams, and contractor personnel.
- Monitor operational performance and proactively address risks affecting system availability, financial reporting accuracy, and mission operations.
- Support transition-in, knowledge transfer, and operational continuity activities.
- Ensure deliverables, reports, and performance metrics are completed accurately and on schedule.
The PWS requires contractor personnel to provide the management capabilities necessary to ensure continued operation, maintenance, and support of IHS financial management environments and associated business processes. OFA_UFMS_and_Hyperion_Services_…
Position Responsibilities / Expected Activities
The Project Manager / Operations Lead will:
- Manage UFMS and Hyperion O&M support activities across functional, technical, and business operations teams.
- Coordinate daily operational activities with IHS OFA, DSRP, DSOM, and contractor personnel.
- Develop and maintain project schedules, operational plans, milestone tracking, and status reporting.
- Lead project kickoff, transition-in, and knowledge transfer activities.
- Manage operational risks, issues, dependencies, and corrective action plans.
- Facilitate recurring operational meetings with government stakeholders and technical teams.
- Monitor contractor performance against established requirements, service expectations, and deliverables.
- Ensure completion of monthly progress reports, operational reports, and required contract deliverables.
- Coordinate resolution of escalated UFMS, Hyperion, FBIS, reporting, and financial operations issues.
- Support change management activities associated with system enhancements, releases, configuration updates, and process changes.
- Coordinate testing activities including functional testing, regression testing, integration testing, and user acceptance testing.
- Ensure documentation, SOPs, job aids, and knowledge repositories remain current.
- Support audit readiness activities by ensuring operational documentation, risk tracking, and process controls are maintained.
- Apply project management best practices using Agile, ITIL, PMBOK, and federal program management methodologies.
- Identify opportunities for process improvement, automation, and operational efficiency.
How to Apply
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| Job Category | Project Management |
| MINIMUM QUALIFICATIONS | Bachelor’s degree from an accredited institution. |
| REQUIRED SKILLS | Minimum of 8 years of program/project management experience. | Experience managing federal government programs, contracts, or enterprise operational support activities. | Experience coordinating multidisciplinary teams supporting complex systems or mission operations. | Experience managing project schedules, risks, issues, dependencies, and deliverables. |
| TECHNICAL SKILLS | Required experience with: - Project management methodologies (PMBOK, Agile, hybrid methodologies), Operational management processes, Risk and issue management, Stakeholder coordination, Status reporting and executive briefings | Microsoft Office Suite: - Microsoft Project, Excel, PowerPoint, Word, Teams, SharePoint | Preferred experience: - Oracle Federal Financials, Oracle ERP environment, Hyperion, Financial Business Intelligence Systems (FBIS), Federal financial reporting environments, Enterprise financial management systems |
| DESIRED QUALIFICATIONS | Candidates with the following qualifications are preferred: - PMP certification., ITIL certification., Agile/Scrum certification., Experience supporting Department of Health and Human Services (HHS), Indian Health Service (IHS), Treasury, or other federal financial management environments., Experience supporting Oracle Federal Financials or ERP modernization programs., Experience managing Operations & Maintenance (O&M) contracts., Experience supporting federal audits, internal controls, and financial reporting requirements., Experience managing transition-in/transition-out activities., Experience developing SOPs, operational procedures, and knowledge management artifacts. |
| SUITABILITY/SECURITY REQUIREMENT | Ability to obtain and maintain required federal suitability determination. | Public Trust eligibility preferred. | Experience supporting federal government environments requiring controlled access to government systems and information. |