Ascension LLC is seeking a Mobile-First UX/UI & Content Experience Lead to support the Columbia Association Website Redesign effort. This role is designed for a senior digital experience professional who can lead mobile-first UX strategy, translate stakeholder and community needs into intuitive user journeys, and support the design of a modern, contextual, audience-aware website experience.

The ideal candidate will bring a strong blend of UX strategy, UI design, frontend experience planning, accessibility-aware design, information architecture, content governance, search/discovery experience design, and stakeholder facilitation. This role is important because Columbia Association’s future website must support users who may register for programs, explore policies, search events, purchase memberships, and discover community resources within the same session. The RFP specifically states that the website must support fluid journeys, adapt dynamically, and avoid rigid audience segmentation.

This position will help ensure that CA’s digital experience is not only visually modern, but practical, accessible, mobile-optimized, content-driven, and usable by residents, members, non-members, staff, and community stakeholders.

Summary of the Contractor Role

The Mobile-First UX/UI & Content Experience Lead will support Ascension’s assigned workshare by leading UX/UI strategy and execution for mobile-first, audience-aware website experiences. The contractor will create or support user flows, wireframes, prototypes, mobile-first layouts, high-fidelity mockups, reusable design system guidance, frontend UI standards, and accessibility-aware design validation.

This role will work closely with Ascension, the prime partner, technical development resources, CA stakeholders, content owners, and integration leads to ensure that the website experience aligns with the RFP’s objectives: improving program discovery and registration, enabling contextual experiences, supporting mobile-first performance, providing flexible CMS content management, and ensuring compliance with WCAG 2.1 AA and ADA accessibility requirements.

The ideal candidate should be a structured, detail-oriented UX leader who can operate in a fast-moving project environment, synthesize input from multiple stakeholders, convert discovery findings into actionable design artifacts, and balance usability, accessibility, content strategy, and technical feasibility. The candidate should be comfortable working in an agile or iterative project model where designs, content structures, and experience decisions are validated through stakeholder reviews, usability feedback, accessibility checks, and implementation coordination.

Anticipated Day-to-Day Activities

• Lead UX/UI strategy and execution for mobile-first website experiences, including user flows, wireframes, prototypes, high-fidelity mockups, and responsive layouts.
• Translate stakeholder needs, business requirements, audience behaviors, and content priorities into clear user journeys and frontend experience recommendations.
• Design mobile-first experiences for key website flows, including program discovery, registration pathways, membership-related journeys, event exploration, search experiences, and content consumption.
• Develop reusable design system guidance, frontend UI standards, component behavior notes, and interaction patterns to support consistent implementation across the website.
• Coordinate with technical leads to ensure design decisions are feasible within the selected CMS, frontend framework, integration architecture, Club Automation workflows, and personalization approach.
• Support information architecture planning, content structure, page module needs assessment, navigation logic, and content hierarchy decisions.
• Lead frontend search and discovery experience design, including faceted navigation, filtering, contextual recommendations, document discovery, and user-centric search patterns.
• Validate user experience flows tied to personalization, audience-aware content, member/non-member experiences, resident/non-resident scenarios, and contextual navigation.
• Conduct accessibility-aware design reviews to support WCAG 2.1 AA and ADA compliance expectations.
• Support frontend accessibility validation, usability reviews, and design remediation recommendations.
• Facilitate stakeholder design reviews, gather feedback, document decisions, and manage revisions through approved review cycles.
• Coordinate content migration planning with CA teams, including content restructuring, editorial workflow validation, frontend content QA, migration approvals, and usability validation for migrated content.
• Review frontend templates and page-building experiences to ensure they are intuitive for content managers and consistent with approved design standards.
• Support QA/UAT activities, including usability testing, frontend validation, defect review, accessibility validation, stakeholder sign-offs, and release readiness reviews.
• Prepare design notes, content experience documentation, training inputs, and operational handoff materials as needed.
• Collaborate with the project team during launch readiness activities, including communication workflows, stakeholder readiness coordination, post-launch QA validation, and support coordination.