Ascension LLC is seeking a Training / LMS Specialist (LMS Administrator) to support the National Science Foundation (NSF), Office of the Chief Human Capital Officer (OCHCO) in advancing its enterprise Learning Management System (LMS) operations and workforce development programs.

This role is critical to enabling NSF’s mission by ensuring effective training delivery, compliance tracking, and data-driven workforce development insights across the agency. The selected candidate will serve as a technical and functional LMS administrator and advisor, supporting SAP SuccessFactors LMS operations while improving training analytics, user experience, and system integration.

This position is ideal for professionals with experience in federal HR systems, LMS administration, and training analytics, who thrive in environments focused on process improvement, automation, and data-driven decision-making.

Position Summary

The LMS Administrator will support NSF OCHCO by managing and optimizing the SAP NS2 SuccessFactors Learning Management System, ensuring seamless delivery of training programs, compliance reporting, and learning analytics.

The role supports NSF’s broader objective to modernize human capital systems, reduce manual processes, and enhance self-service analytics capabilities .

The ideal candidate is:

• Detail-oriented and highly organized
• Self-driven and able to operate with minimal supervision
• Skilled at troubleshooting LMS issues and improving user experience
• Capable of translating training data into actionable insights
• Experienced in supporting enterprise HR/LMS environments

The candidate will work closely with OCHCO and OCIO stakeholders to ensure LMS operations align with federal IT, security, and data governance standards .

Day-to-Day Activities

• Administer SAP SuccessFactors LMS, including user provisioning, roles, and permissions
• Configure and manage courses, curricula, certifications, and learning paths
• Track and monitor training compliance, completion rates, and workforce readiness metrics
• Generate LMS reports and dashboards to support leadership decision-making
• Provide Tier II help desk support, resolving LMS issues and user inquiries
• Maintain LMS data integrity and perform routine audits for accuracy and completeness
• Support integration of LMS with enterprise systems (Active Directory, data warehouse, LinkedIn Learning)
• Develop and maintain training documentation, SOPs, and user guides
• Collaborate with stakeholders to gather requirements and enhance LMS functionality
• Support testing, deployment, and release management of LMS updates
• Analyze training data to identify trends and recommend improvements
• Assist in automation of reporting and reduction of manual administrative processes