Protect our Land, Ascend with Us!

Ascension LLC is seeking a Knowledge Management and Data Evaluation Specialist to support the U.S. Department of Justice, Office for Victims of Crime’s Tribal Victim Services Program Management Support Center. This role is ideal for a highly organized, data-driven, technology-fluent professional who can help design, maintain, and continuously improve the digital infrastructure used to manage compliance assistance resources, track services, analyze outcomes, and support reporting for Tribal victim services programs.

The selected candidate will play a critical role in helping the program capture what is being delivered, who is being supported, what outcomes are being achieved, and how program resources can be organized for efficient access by OVC grant managers and grant recipients. The SOW requires the Contractor to provide specialized compliance support and capacity building to Tribes and Tribe-serving entities, including improving the skills of individuals providing services to victims of crime. This position supports that mission by ensuring program knowledge, resources, performance data, dashboards, and evaluation outputs are structured, secure, accessible, and useful for decision-making.

Summary of Contractor Role

The Knowledge Management and Data Evaluation Specialist will support Tasks 1, 3, 4, 6, and 9 by developing and maintaining the program’s knowledge management environment, supporting technology-enabled tracking processes, organizing tools and resources, developing outcome measures, analyzing qualitative and quantitative data, and contributing to annual reporting. The role requires a professional who understands both data discipline and user-centered knowledge management. The ideal candidate should be comfortable working with structured and unstructured information, building practical dashboards, supporting secure repositories, managing document and resource libraries, and translating program activity data into clear insights for federal program managers.

The candidate should be detail-oriented, self-driven, and able to work in a mission-sensitive environment where accuracy, confidentiality, accessibility, and cultural awareness matter. This individual will support the program team by helping OVC and the contractor team monitor the full lifecycle of compliance assistance, from request intake through service delivery, closeout, evaluation, reporting, and lessons learned. The SOW identifies this lifecycle monitoring function as critical and requires tracking of delivered services, service provider and recipient reporting, estimated and actual costs, services provided, experts involved, stakeholders involved, and summaries for OVC staff to support program planning.

Position’s Day-to-Day Activities

The Knowledge Management and Data Evaluation Specialist will be expected to:

• Develop and maintain a secure electronic repository for tools, resources, information products, templates, reports, and program materials.
• Organize repository content using logical metadata, naming conventions, version controls, access permissions, and document management practices.
• Support the intake, tracking, response, and assessment process for grant recipient compliance assistance plans.
• Design and maintain data collection tools to capture service requests, referral sources, response timelines, service delivery status, technical assistance activities, closeout steps, outcomes, and user satisfaction.
• Develop qualitative and quantitative outcome measures aligned to compliance assistance plans, trainings, resource utilization, technical assistance delivery, and participant feedback.
• Analyze participant evaluation data, user satisfaction data, technical assistance outputs, repository usage, and program performance indicators.
• Prepare dashboards, trackers, summary reports, and data visualizations for internal program leadership, OVC grant managers, and authorized stakeholders.
• Maintain data quality controls, including validation rules, standard fields, data dictionaries, naming conventions, and periodic quality checks.
• Support the development of tools, infographics, fact sheets, instructional toolkits, webinars, training resources, forms, information management plans, and other grantee-facing materials.
• Review tools and resources for repository inclusion, ensuring materials are current, useful, well-organized, accessible, and aligned to program needs.
• Coordinate with subject matter experts, training staff, outreach staff, and program leadership to ensure knowledge products are complete, accurate, and easy to locate.
• Support innovation efforts by identifying technology, workflow, automation, reporting, and knowledge-sharing improvements that increase the quality and quantity of capacity assistance.
• Compile data for annual reporting, including challenges, successes, promising practices, lessons learned, participant evaluation results, and evidence of impact.
• Document repository procedures, dashboard update processes, data collection methods, reporting protocols, and knowledge management workflows.
• Protect sensitive program information through responsible data handling, access control, confidentiality practices, and compliance with federal information management expectations.
• Collaborate with program leadership to ensure technology solutions are practical for rural and remote users, including audiences with varying levels of internet connectivity.
• Support Section 508 and plain-language practices for public-facing or grantee-facing tools, dashboards, and resource materials, as applicable.