Content Migration & User Experience Specialist 2025P-0033
We’re looking for a Content Migration & User Experience Specialist that will manage the migration of WSSC’s legacy intranet content to SharePoint Online and ensure content governance, metadata, and lifecycle workflows are properly established. This role will also support usability testing, accessibility compliance, and provide sustainment support during warranty and ongoing operations.
Content Migration & User Experience Specialist Day-to-Day Activities:
-Conduct migration planning, audits, and execution of legacy intranet content to SharePoint Online.
-Validate migrated content, ensure metadata tagging, and establish content lifecycle workflows.
-Support multilingual publishing workflows and accessibility compliance (WCAG/508).
-Conduct usability testing, accessibility audits, and user feedback sessions.
-Provide ongoing content management, governance oversight, and optimization.
-Support sustainment tasks, including helpdesk escalation and quarterly updates.
Job Features
| Job Category | Business and Management |
| MINIMUM QUALIFICATION | Bachelor’s degree in Information Management, Computer Science, or related discipline. |
| REQUIRED SKILLS | 5+ years of experience with SharePoint migrations and content management |
| TECHNICAL SKILLS | Knowledge of metadata, content lifecycle governance, and document management best practices | Experience with WCAG 2.1/Section 508 compliance and usability testing | Strong analytical and problem-solving skills, with attention to detail. |
| DESIRED SKILLS/QUALIFICATIONS | Master’s degree in Information Systems, User Experience, or related discipline | Microsoft Certified: Content Services or related M365 certification | Experience in intranet migration projects for utilities or public sector clients | Background in UX/UI design with familiarity in tools like Figma, Adobe XD, or equivalent. |