Client Engagement & Program Manager (UMGC Account Lead) 2025P-0038
12 Months+, Full-Time
Adelphi, MD, Hybrid
Posted 1 month ago
We’re looking for a Client Engagement & Program Manager that serves as the primary liaison between Ascension LLC and the University of Maryland Global Campus (UMGC). This position oversees day-to-day operations, deliverables, and communications for UMGC’s Digital Media Creative Production, Testing, and Optimization initiative, ensuring seamless coordination between Ascension’s internal teams, UMGC’s marketing office, and its media-buying partners.
Client Engagement & Program Manager Day-to-Day Activities:
- Lead day-to-day project coordination, communications, and deliverable tracking.
- Serve as UMGC’s main point of contact for all contract performance matters.
- Facilitate weekly meetings, task updates, and reporting reviews.
- Ensure creative, testing, and reporting milestones are met on time and within scope.
- Support budget tracking, invoicing, and administrative contract activities.
- Coordinate workflow across creative, analytics, and subcontractor teams.
Job Features
| Job Category | Digital Media |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in Marketing, Business, or Communications. | Demonstrated success leading cross-functional creative or analytics teams. |
| REQUIRED SKILLS | 7+ years of experience managing digital media, creative marketing, or advertising accounts. | Strong client relationship management and communication skills. |
| TECHNICAL SKILLS | Proficiency in project management tools (Asana, Monday.com, or Smartsheet). |
| DESIRED SKILLS/QUALIFICATIONS | PMP or Agile Project Management certification. | Prior experience managing accounts in higher education or state contracts. | Familiarity with data-driven marketing analytics and performance metrics. |
| SUITABILITY/SECURITY RQMTS | Must pass background screening and comply with FERPA data handling requirements. |