Ascension LLC is seeking a highly analytical and collaborative Business Process Analyst / RTM & Workshop Support professional to support a strategic Oracle EBusiness Suite (EBS) Process Assessment & Future-State Design initiative for WSSC Water. This role is critical to helping WSSC evaluate current-state Oracle EBS business processes, document operational workflows, support cloud readiness activities, and design optimized future-state processes aligned with ERP/HCM Software-as-a-Service (SaaS) capabilities and utility-industry best practices.

The ideal candidate will possess a strong blend of business process analysis, stakeholder engagement, workshop facilitation support, and requirements traceability expertise within enterprise ERP transformation environments. Candidates should have demonstrated experience supporting Oracle EBS, Oracle Cloud, Workday, SAP, or comparable ERP/HCM modernization initiatives involving process documentation, workflow analysis, fit-gap support, and business requirements management.

This position plays an important role in supporting stakeholder interviews, workshop coordination, requirements traceability matrix (RTM) development, process mapping, and cross-functional documentation activities spanning Procurement, Inventory, Accounts Payable, iSupplier, HRMS, Payroll, and General Ledger modules. The successful candidate will help ensure business requirements, workshop outcomes, decisions, risks, dependencies, and process changes are accurately captured and aligned throughout the engagement lifecycle.

Ascension is seeking a candidate who is detail-oriented, organized, proactive, and capable of operating effectively in a collaborative consulting environment supporting executive leadership, functional SMEs, technical teams, and client stakeholders. The ideal professional will possess strong communication skills, exceptional documentation discipline, and the ability to anticipate stakeholder needs while supporting multiple concurrent activities in a fast-paced project environment.

Position Summary

The Business Process Analyst / RTM & Workshop Support professional will support the planning, coordination, documentation, and analysis activities associated with WSSC Water’s Oracle EBS Process Assessment & Future-State Design initiative. This role will directly support process discovery workshops, requirements gathering sessions, current-state and future-state documentation efforts, fit-gap analysis activities, and requirements traceability management.

The successful candidate will assist in documenting As-Is business processes, capturing workshop outputs, organizing stakeholder feedback, maintaining requirements traceability matrices, and supporting governance and communication activities throughout the engagement. The analyst will work closely with project leadership, functional leads, technical architects, SMEs, and client stakeholders to ensure alignment between business objectives, operational requirements, and future-state cloud transformation goals.

The ideal candidate should be a highly organized planner with demonstrated experience supporting ERP transformation projects, business process reengineering initiatives, and enterprise application modernization efforts. Candidates should be self-driven and capable of working independently with minimal supervision while effectively balancing competing priorities, deadlines, and stakeholder expectations.

This position requires strong written and verbal communication skills, process-oriented thinking, and the ability to translate workshop discussions and operational concepts into structured documentation, requirements artifacts, workflow narratives, and traceability records. Experience using collaboration and documentation tools such as Microsoft 365, SharePoint, Jira, Confluence, Visio, Lucidchart, DevOps, or comparable platforms is highly desired.

Key Responsibilities and Day-to-Day Activities

• SUPPORT stakeholder interviews, process discovery sessions, and business process workshops across functional areas including Procurement, Inventory, Accounts Payable, HRMS, Payroll, iSupplier, and General Ledger.
• COORDINATE workshop logistics, schedules, agendas, attendee communications, meeting materials, and follow-up action tracking.
• DOCUMENT As-Is and To-Be business process workflows, operational narratives, dependencies, risks, and process pain points.
• DEVELOP and MAINTAIN Requirements Traceability Matrices (RTMs) linking business requirements to workshops, process flows, deliverables, fit-gap findings, and future-state recommendations.
• CAPTURE detailed meeting notes, workshop decisions, action items, assumptions, risks, and stakeholder feedback.
• ANALYZE business processes, operational workflows, and functional requirements to identify improvement opportunities and process optimization recommendations.
• SUPPORT Fit-Gap analysis activities comparing current Oracle EBS functionality with ERP/HCM SaaS platform capabilities.
• ASSIST with documenting process gaps, manual workarounds, customizations, integrations, reporting dependencies, and approval workflows.
• VALIDATE documentation accuracy with client stakeholders, SMEs, and functional leads.
• TRACK project deliverables, dependencies, open items, and documentation review cycles.
• PREPARE status updates, reporting materials, stakeholder communications, and project support documentation.
• ORGANIZE and MAINTAIN centralized project documentation repositories, version control processes, and governance records.
• FACILITATE collaboration between business stakeholders, technical teams, and project leadership.
• SUPPORT quality assurance and consistency reviews across process documentation and requirements artifacts.
• ASSIST with change management support activities, stakeholder communications, and transition readiness efforts.
• IDENTIFY potential project risks, process bottlenecks, stakeholder concerns, and documentation gaps requiring escalation.
• ENSURE compliance with project standards, documentation templates, governance processes, and customer expectations.