Business Analyst 2025P-0067
Protect our Land, Ascend with Us!
At Ascension, LLC, we exist to elevate the missions that protect, strengthen, and transform our nation. We are a results-driven, people-centered consulting firm serving federal, state, and local agencies with excellence in program management, data analytics, business process optimization, workforce development, and mission-support services. Our work empowers our clients to modernize operations, enhance public safety, and deliver meaningful impact to the communities they serve.
Our vision is simple: build trusted partnerships that help government organizations operate smarter, faster, and more effectively—every single day. We believe in continuous improvement, thoughtful innovation, and the disciplined pursuit of better. As a growing 8(a) and woman-owned small business, we approach every engagement with humility, integrity, and an unwavering commitment to our clients’ mission success.
At Ascension, we value professionals who are lifelong learners, problem-solvers, and builders. People who bring courage, curiosity, and accountability to their work. People who take ownership, deliver measurable results, and collaborate as trusted teammates. Here, you’ll do more than perform tasks—you’ll shape solutions, strengthen institutions, and help drive meaningful change across government.
If you want to grow, innovate, and make an impact with a company that is evolving continuously to meet the needs of our customers and protect our homeland, Ascension is the place to rise.
Ascension LLC is seeking a Business Analyst to support the Comptroller of Maryland’s Continuous Improvement Initiative within the Unclaimed Property and Field Enforcement Divisions. The selected professional will lead efforts to document, analyze, and optimize operational processes; develop standard operating procedures (SOPs); identify internal control gaps; and implement process improvements that drive efficiency, accuracy, and customer satisfaction.
Business Analyst Day-to-Day Activities:
- Document and analyze existing workflows, policies, and procedures within assigned divisions.
- Develop comprehensive Standard Operating Procedures (SOPs) and process maps.
- Lead business process reengineering initiatives to improve performance, accuracy, and compliance.
- Identify and mitigate process control gaps, offering actionable recommendations for remediation.
- Collaborate with staff to enhance or automate workflows using tools such as Excel, SharePoint, Power BI, ServiceNow, KAPS, and Revenue Premier.
- Support testing, training, and quality assurance of new or improved business processes.
- Prepare written reports, visual dashboards, and presentations summarizing project progress and outcomes.
- Manage timelines, deliverables, and client expectations across two functional divisions.
- Communicate effectively with stakeholders to gather feedback and validate process improvements.
Job Features
| Job Category | Data Analysis and Analytics |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in Business Administration, Management, Information Systems, or a related field. | Exceptional communication, analytical, and facilitation skills with the ability to collaborate across departments. |
| REQUIRED SKILLS | Minimum of 3 years of progressive experience in business process analysis, documentation, and process improvement within public sector or enterprise environments. | Professional Certification (Required): - PMP (Project Management Professional) - CBAP (Certified Business Analysis Professional) - PMI-PBA (Professional in Business Analysis), or - CAPM (Certified Associate in Project Management) |
| TECHNICAL SKILLS | Retrieving data. Wait a few seconds and try to cut or copy again. | Working knowledge of SharePoint, Power BI, or ServiceNow for workflow and reporting. | Experience developing SOPs, flowcharts, and business requirements documentation (BRDs). |
| DESIRED SKILLS/QUALIFICATIONS | Master’s degree in Business, Public Administration, or Organizational Management. | 5+ years of experience supporting government process improvement initiatives or continuous improvement programs. | Familiarity with Lean Six Sigma or process automation tools (Microsoft Power Platform, UiPath, etc.). | Understanding of data visualization and performance metrics tracking (KPIs). | Experience supporting state or local government fiscal or compliance functions (e.g., tax, auditing, or enforcement programs). Certifications (Preferred): - Lean Six Sigma Green Belt Certification - Additional BA or QA credentials (ECBA, CSM, etc.) welcome. |