Program Director – Digital Media Services (Contract Oversight Lead) 2025P-0039
12 Months+, Full-Time
Adelphi, MD, Hybrid
Posted 1 month ago
We’re looking for a Program Director who will provide executive oversight and strategic direction for Ascension’s Digital Media Creative Production, Testing, and Optimization program with UMGC. This position serves as the first point of escalation for the client and ensures quality, compliance, and successful delivery of all contract objectives.
Program Director Day-to-Day Activities
- Provide strategic and operational oversight across all creative and analytical activities.
- Ensure contract compliance, schedule adherence, and client satisfaction.
- Serve as first escalation point for UMGC and Ascension project staff.
- Lead resource planning, staffing, and quality assurance reviews.
- Review deliverables, invoices, and reporting packages prior to submission.
- Mentor and support the Account Manager and Creative Director in achieving contract outcomes.
Job Features
| Job Category | Digital Media |
| MINIMUM QUALIFICATIONS | Bachelor’s degree in Business, Marketing, or Communications. |
| REQUIRED SKILLS | 10+ years of experience managing multi-disciplinary marketing or creative contracts. |
| TECHNICAL SKILLS | Proven record of leading large-scale client accounts (public sector or higher ed preferred). | Strong understanding of creative production workflows and testing methodologies. |
| DESIRED SKILLS/QUALIFICATIONS | Master’s degree in Business or Marketing. | PMP or PgMP certification. | Experience managing firm-fixed-price service contracts. |
| SUITABILITY/SECURITY RQMTS | Must pass background screening and comply with FERPA data handling requirements. |