Protect our Land, Ascend with Us!

Ascension is seeking a Technical Specialist II to provide technical execution support for a federal strategic communications and technology innovation program supporting the General Services Administration (GSA) Office of Engineering (OE) and Technology and Innovation Branch.

The ideal candidate will serve as a hands-on technical contributor who can bridge the gap between technical teams, data analysts, communications professionals, and program stakeholders. This position supports the transformation of complex technical information, measurement and verification (M&V) findings, and emerging technology evaluations into accessible, decision-ready products for federal leadership and stakeholders.

The successful candidate will bring experience supporting government programs through a combination of technical documentation, data preparation, dashboard support, website/content management, quality assurance testing, and coordination activities. The individual should be comfortable working in a dynamic environment requiring attention to detail, strong organizational skills, and the ability to manage multiple priorities while supporting senior technical and program personnel.

This role is ideal for a detail-oriented professional who enjoys solving problems, improving processes, supporting technology-enabled solutions, and helping mission-focused teams deliver high-quality products.

Summary of Contractor Role

The Technical Specialist II provides technical and production support across strategic communications, data visualization, dashboard operations, website updates, technical documentation, and program execution activities.

The contractor will support GSA’s Center for Emerging Building Technologies (CEBT) by assisting with the preparation, maintenance, testing, and delivery of technical products and technology-enabled solutions. Responsibilities include supporting dashboard operations, preparing and validating data, maintaining documentation, performing quality reviews, assisting with website and content updates, and coordinating technical deliverables.

The position supports activities identified in the SOW including:

• Lab Measurement & Verification (M&V) Support
• Technical Report Communications
• Pilot-to-Portfolio (P2P) Support
• OE and OFM SME Dashboard Development and Maintenance
• Office of Engineering Support Activities

The role will help ensure technical information is accurate, accessible, organized, and ready for stakeholder consumption. The contractor will leverage tools such as Microsoft Office applications, collaboration platforms, content management systems, dashboard platforms, and accessibility validation tools.

Key Responsibilities / Expected Activities

The Technical Specialist II will:

• Support technical teams with preparation, formatting, and quality review of technical reports, presentations, dashboards, and communication materials.
• Assist with collecting, organizing, validating, and preparing data supporting measurement and verification (M&V) activities.
• Support dashboard development, enhancement, testing, troubleshooting, and maintenance activities.
• Perform functional testing of web-based dashboards, data visualizations, and digital products to verify usability and accuracy.
• Maintain technical documentation including user guides, system documentation, process documentation, and operational procedures.
• Assist with website content updates, document publishing, and digital content management activities.
• Support Section 508 accessibility reviews of documents, presentations, websites, and digital communication products.
• Prepare meeting materials, agendas, briefing packages, status reports, and technical coordination documentation.
• Capture meeting discussions, action items, decisions, and follow-up activities.
• Support technical report reviews by tracking comments, updates, revisions, and stakeholder feedback.
• Assist with preparing executive-ready communication materials, including presentations, fact sheets, summaries, and knowledge products.
• Support Pilot-to-Portfolio (P2P) activities through preparation of deployment materials, newsletters, webinars, and knowledge-sharing products.
• Assist senior technical personnel with coordination of concurrent project activities, schedules, milestones, and deliverables.
• Identify issues, document risks, and escalate technical concerns to appropriate team members.
• Support continuous improvement activities by recommending enhancements to processes, tools, templates, and workflows.