Protect our Land, Ascend with Us!

Ascension is seeking a Technical Automation Specialist / SharePoint & Power Platform Specialist to support enterprise operations, reporting enablement, business integration, and data-driven solution delivery for a federal health client. This position supports the CMS Enterprise Operations & Efficiency BPA, which is intended to provide flexible contractor support across strategy, operations, compliance, program integrity, mission essential planning, strategic reporting, and performance/data management. The BPA requires contractor support that can integrate people, processes, data, and technology to improve operational effectiveness and support scalable, interoperable solutions aligned with CMS priorities.

The ideal candidate is a practical, detail-oriented technical professional who can translate business needs into low-code/no-code solutions, configure collaborative platforms, document requirements, support dashboards and reporting tools, and help users adopt improved processes. This role is important because CMS seeks support for enterprise solutioning, reporting enablement, dashboard development, data integration, business intelligence, and agile delivery of high-impact solutions.

Summary of Contractor Role

The Technical Automation Specialist will support the design, configuration, implementation, and maintenance of technical business solutions that improve collaboration, reporting, workflow automation, and data accessibility. The candidate will work with project managers, analysts, SMEs, and client stakeholders to understand operational needs, document functional and technical requirements, configure SharePoint/Microsoft 365 environments, support Power Platform workflows, assist with dashboard/reporting enablement, and troubleshoot user issues.

This role is best suited for a self-driven professional who can work in an evolving federal environment, clarify ambiguous requirements, organize user needs into actionable system specifications, and support practical tools that help the customer manage work, report progress, track metrics, and improve repeatable processes. Ascension’s relevant past performance includes business process automation, SharePoint/Power Platform configuration and development, dashboard development, KPI reporting, data analytics, stakeholder coordination, and requirements analysis.

Position’s Expected Activities

• Configure SharePoint sites, pages, lists, libraries, calendars, permissions, alerts, metadata, and document repositories to support program and reporting needs.
• Develop and maintain low-code/no-code workflow automations using Microsoft Power Automate, Power Apps, SharePoint Lists, and related Microsoft 365 tools.
• Gather user needs through meetings, interviews, working sessions, document reviews, and process walkthroughs.
• Translate business needs into functional requirements, technical requirements, workflow maps, user stories, acceptance criteria, and system specifications.
• Support dashboard and reporting enablement by helping integrate structured data sources, automate data collection, and improve reporting accuracy.
• Build or support prototypes, forms, trackers, dashboards, and collaboration tools that improve visibility into status, performance, risks, actions, and deliverables.
• Maintain technical documentation, configuration notes, SOPs, user guides, release notes, training aids, and support materials.
• Test configured solutions, validate business rules, troubleshoot issues, and coordinate user feedback.
• Support agile delivery practices, including sprint planning, backlog refinement, demonstrations, issue tracking, and iterative improvement.
• Coordinate with analysts, project managers, SMEs, and client stakeholders to ensure tools align with operational needs and CMS standards.
• Recommend practical enhancements to improve usability, data quality, workflow efficiency, and reporting consistency.
• Support change adoption through user training, job aids, demos, quick reference materials, and help desk-style user support.
• Maintain awareness of federal data handling, accessibility, privacy, and records management expectations when configuring tools and workflows.