Ascension LLC is seeking a highly experienced and client-focused Lead Business Process / Documentation Analyst to support a mission-critical Oracle EBusiness Suite (EBS) Process Assessment and Future-State Design initiative for WSSC Water. This role is essential to helping WSSC prepare for a successful transition from its current Oracle EBS environment to a future Enterprise Resource Planning (ERP) / Human Capital Management (HCM) Software-as-a-Service (SaaS) platform.

The ideal candidate is a strategic business process professional with demonstrated experience leading enterprise-wide process discovery, process mapping, workshop facilitation, requirements traceability, and documentation efforts supporting ERP modernization or cloud migration initiatives. The selected individual will work closely with functional stakeholders, technical teams, project leadership, and subject matter experts across finance, procurement, inventory, payroll, HRMS, and related operational areas to capture current-state workflows, identify operational pain points, and document future-state business processes aligned with SaaS best practices.

Ascension is seeking a professional who thrives in highly collaborative environments and possesses the ability to communicate effectively with both executive leadership and operational personnel. The successful candidate must be analytical, detail-oriented, organized, and capable of translating complex business operations into clear, actionable process documentation and deliverables. This role is critical to ensuring the customer receives accurate process maps, workshop outputs, requirements traceability matrices (RTMs), narratives, gap analysis support documentation, and executive-ready deliverables that support informed migration planning and organizational transformation.

The ideal candidate will bring:

• Deep experience documenting enterprise business processes supporting Oracle EBS or ERP modernization initiatives
• Strong facilitation and stakeholder engagement skills
• Experience developing BPMN process flows, business narratives, and workflow diagrams
• Familiarity with ERP/HCM SaaS migration planning and fit-gap activities
• The ability to work independently in ambiguous and evolving environments
• Strong written communication and technical documentation capabilities
• Experience supporting utility, public sector, infrastructure, or regulated environments preferred
• The ability to manage multiple priorities while maintaining documentation quality and consistency

Position Summary

The Lead Business Process / Documentation Analyst will support the planning, assessment, documentation, analysis, and future-state process design activities associated with WSSC Water’s Oracle EBusiness Suite modernization initiative. The role will focus heavily on business process discovery, workshop facilitation, process mapping, requirements documentation, and production of high-quality project deliverables.

This position will collaborate directly with project leadership, ERP functional consultants, technical architects, and client stakeholders to document current-state operations across procurement, inventory, accounts payable, HRMS, payroll, general ledger, supplier management, and other enterprise business functions. The analyst will support the identification of business process inefficiencies, manual workarounds, data dependencies, integration touchpoints, approval workflows, and operational gaps impacting cloud migration readiness.

The successful candidate will play a leading role in developing structured As-Is and To-Be documentation packages, including process maps, workflow narratives, requirements traceability matrices, workshop summaries, decision logs, fit-gap support documentation, and stakeholder validation materials. The role requires exceptional communication skills, organizational discipline, and the ability to synthesize large amounts of business and technical information into clear, standardized documentation.

The ideal candidate will be highly self-driven and capable of operating effectively with minimal supervision while maintaining alignment with project schedules, governance standards, and customer expectations. This individual should be comfortable engaging with cross-functional business units, facilitating working sessions, asking probing operational questions, and documenting findings in a manner that supports executive decision-making and downstream implementation planning.

Tools and technologies commonly used within this role may include:

• Microsoft Visio
• Lucidchart
• BPMN modeling tools
• Microsoft Office 365 Suite
• SharePoint
• Jira or Azure DevOps
• Collaboration and workshop platforms such as Microsoft Teams
• Requirements Traceability Matrix (RTM) tools and templates
• Process documentation repositories and version control platforms

Day-to-Day Activities

• Lead business process discovery sessions, stakeholder interviews, and working group workshops across functional departments
• Facilitate As-Is and To-Be process mapping sessions for Oracle EBS modules and related business operations
• Develop detailed BPMN diagrams, workflow maps, swimlane diagrams, narratives, and operational documentation
• Capture business requirements, process pain points, manual workarounds, and operational constraints
• Produce Requirements Traceability Matrices (RTMs) supporting process assessment and migration readiness activities
• Analyze current-state business operations and identify process improvement opportunities
• Collaborate with ERP functional consultants and technical architects to align documentation with cloud migration objectives
• Support Cloud Fit-Gap analysis activities by documenting process gaps, functional limitations, and redesign opportunities
• Document approval workflows, data dependencies, integration touchpoints, reporting requirements, and security considerations
• Validate documentation with stakeholders and incorporate feedback into finalized deliverables
• Prepare workshop agendas, meeting materials, action item trackers, and meeting summaries
• Maintain project documentation repositories and ensure version control standards are followed
• Support development of executive briefings, status reports, and presentation materials
• Coordinate with project leadership to ensure documentation aligns with project timelines and deliverable expectations
• Identify risks, issues, dependencies, and documentation gaps requiring escalation or resolution
• Assist in the development of future-state operational models aligned with ERP/HCM SaaS best practices
• Support change management and organizational readiness documentation activities
• Ensure documentation quality, consistency, traceability, and compliance with project standards
• Collaborate with client stakeholders to support deliverable reviews and formal acceptance activities