Ascension is seeking a high-performing Salesforce Technical Architect (CTA Preferred) to lead enterprise-level architecture, governance, and innovation initiatives supporting a mission-critical Customer Relationship Management (CRM) platform within a federal environment.

This role is essential to ensuring that Salesforce capabilities are secure, scalable, compliant, and aligned with DHS enterprise architecture standards. The ideal candidate brings deep technical expertise across Salesforce platforms and a strong ability to translate mission needs into sustainable, future-ready solutions.

The successful candidate will be a strategic technologist and hands-on architect who thrives in complex environments, can guide cross-functional teams, and ensures that platform changes are coordinated, governed, and aligned with long-term modernization goals.

Position Summary

The Salesforce Technical Architect will serve as the senior technical authority for Salesforce architecture, integration, and governance, supporting enterprise CRM capabilities across multiple stakeholders and mission areas.

This role focuses on:

• Enterprise-level architecture design and governance
• Change coordination across Salesforce environments
• Technology innovation and continuous improvement
• Technical analysis, reporting, and documentation (including POCs)

The ideal candidate is:

• Detail-oriented and highly analytical
• Comfortable operating in ambiguous, evolving environments
• Capable of leading architecture decisions while collaborating across program, business, and technical teams
• Skilled at anticipating risks and designing scalable solutions
• Adept at balancing innovation with compliance and governance

This role supports mission outcomes by ensuring the Salesforce ecosystem is optimized for performance, security, usability, and long-term sustainability.

Day-to-Day Activities

• Lead enterprise Salesforce architecture design across CRM components, integrations, and data models
• Define and enforce architecture governance frameworks, standards, and best practices
• Coordinate and oversee enterprise-level Salesforce environment changes
• Conduct technical analysis and system impact assessments for new requirements and enhancements
• Design and validate scalable, secure, and compliant Salesforce solutions
• Develop and review architecture artifacts, technical documentation, and POCs
• Collaborate with program managers, developers, and stakeholders to align technical solutions with mission needs
• Lead integration design across external systems and enterprise platforms
• Evaluate and recommend technology innovations and enhancements to improve CRM performance and user experience
• Support DevOps, CI/CD pipelines, and release management processes
• Identify risks and develop mitigation strategies for system performance, security, and scalability
• Provide technical leadership and mentorship to development teams and junior architects
• Participate in architecture review boards and governance forums
• Ensure compliance with federal security standards and data governance requirements